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Sofia Balkan Palace
Hotels
9.7
/10
Exceptional
949 reviews
What Guests Say About Their Stay
Irina
10.0
/ 10
I had a great experience staying at this hotel and would highly recommend it.
Boaz
10.0
/ 10
Hotel is great and centralized. Service is very good.
The room is clean, but be sure to check the “clean the room” before you leave it.
Etay
10.0
/ 10
I’ll start with the conclusion: our stay at the hotel was absolutely wonderful. Like, presidential-wonderful. Literally.
We landed in Sofia on a bleary-eyed early morning flight and arrived at the hotel around 11am. We weren't expecting miracles—just a place to drop our bags and maybe lie down on a horizontal surface. Instead, the front desk hit us with a one-two punch: early check-in AND an upgrade from junior suite to presidential suite. Yes, we went from "tired tourists" to "honorary heads of state" in under 5 minutes.
The suite? Massive. Bright. Immaculate. At first, we thought, “Who needs this much space?” but then found ourselves doing laps between the bathroom and the balcony just because we could.
Throughout the stay, it honestly felt like the staff had formed a secret society dedicated to pampering us. One night, after a leisurely dinner and evening stroll, we were ambushed in the lobby by Philipos, the F&B manager, wielding a mysterious pistachio dessert. "Please," he said, handing it to us like a treasure, "take it to your room and enjoy." Saying no was clearly not an option. Three minutes later, there was a knock on our door. A staff member stood there... with a fork and a napkin. The dessert had an entourage.
Also, everyone in the hotel seemed weirdly happy. Either the air vents are pumping joy or this place just knows how to treat people right.
5 stars! Would gladly get presidentially spoiled again.
--
In the Area
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5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sofia Balkan Palace
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Sofia Balkan Palace Address: Map & Location
5 Sveta Nedelya Square, Sofia-Grad, Bulgaria, 1000
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Location
Staying at Sofia Balkan Palace is a good choice when you are visiting Sofia.
About Sofia Balkan Palace
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sofia Balkan Palace exclusively for you.
Sofia Balkan Palace is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Sofia Balkan Palace.
All facilities in Sofia Balkan Palace
Others
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
Things to Do
- Shops
- Garden
- Shops
General
- Parking
- Ballroom
- Parking (surcharge)
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sofia Balkan Palace
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately EUR 23.00 per person
- Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
- Self parking fee: EUR 31.00 per day
- Pet fee: EUR 30 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 59.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 50 per person, per night
- A tax is imposed by the city: EUR 1.53 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- This property uses a grey water recycling system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 15
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sofia Balkan Palace | 241 |
Number of floors in Sofia Balkan Palace | 6 |
Another facilities in Sofia Balkan Palace | Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service |
Frequently asked question in Sofia Balkan Palace
What are available facilities at Sofia Balkan Palace?
There are top facilites at Sofia Balkan Palace such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Sofia Balkan Palace?
Check-in time at Sofia Balkan Palace is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Sofia Balkan Palace provide breakfast?
Yes, Sofia Balkan Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Sofia Balkan Palace?
Sofia Balkan Palace is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sofia Balkan Palace have?
Sofia Balkan Palace has 6 floors.
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More Reviews from Other Guests in Sofia Balkan Palace
Traveloka (1)
Other sources (948)
9.7
Exceptional
From 1 reviews
Provided by travelers on
Cleanliness
10.0
Room Comfort
10.0
Meal
8.0
Location
10.0
Service and Facilites
10.0
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