Best Western Plus Burnaby Hotel

Hotels
8.8
/10
Very Good
1,031 reviews

What Guests Say About Their Stay

Jiangyuan
10.0
/ 10
We have been stayed there for one week. Very good room cleaning service. All staffs are nice and lots restaurants walking to reach, very convenient
Teresa
10.0
/ 10
Bed made and towels replaced daily was very nice. It was quiet, the air conditioner worked well and the blackout curtains ensured we didn’t wake up at 6 when it got bright outside. We had vouchers for a hot breakfast which was very good. We used the laundry facilities and that worked well too. The floor in our room must be on a slight slant as the drawers in the chest kept opening. I had to ask for a hair dryer.
Nancy
10.0
/ 10
Rooms were spacious, lobby was clean and inviting. Staff were courteous and helpful. The complimentary breakfast was a great selection of hot and cold items. I'd stay again if in the area. Sadly, the pool, however inviting it looked, was not open for use. Possibly just time of year.
In the Area
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5411 Kingsway, Vancouver, British Columbia, Canada, V5H2G1

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Best Western Plus Burnaby Hotel is a good choice when you are visiting Vancouver. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Best Western Plus Burnaby Hotel Address: Map & Location

5411 Kingsway, Vancouver, British Columbia, Canada, V5H2G1
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Discover More About Best Western Plus Burnaby Hotel

Location


Staying at Best Western Plus Burnaby Hotel is a good choice when you are visiting Vancouver.

About Best Western Plus Burnaby Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Plus Burnaby Hotel exclusively for you.

Staying at Best Western Plus Burnaby Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in Best Western Plus Burnaby Hotel

Others Best Western Plus Burnaby Hotel
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Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

General

  • Parking
  • Fireplace in lobby
  • Parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business center
  • Computer station

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Best Western Plus Burnaby Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
16:00 - 00:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Burnaby Hotel
132
Number of floors in Best Western Plus Burnaby Hotel
2
Another facilities in Best Western Plus Burnaby Hotel
Laundry service, Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Best Western Plus Burnaby Hotel

What are available facilities at Best Western Plus Burnaby Hotel?
There are top facilites at Best Western Plus Burnaby Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Best Western Plus Burnaby Hotel?
Check-in time at Best Western Plus Burnaby Hotel is staring from 16:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Best Western Plus Burnaby Hotel provide breakfast?
Yes, Best Western Plus Burnaby Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Best Western Plus Burnaby Hotel?
Best Western Plus Burnaby Hotel is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Best Western Plus Burnaby Hotel have?
Best Western Plus Burnaby Hotel has 2 floors.
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More Reviews from Other Guests in Best Western Plus Burnaby Hotel

8.8
Very Good
From 1,031 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.2

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Traveler Reviews Best Western Plus Burnaby Hotel

Number of reviews per page
20
40
Top reviews
Nolan
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff is just ok at the front desk. Not much engagement! Then I just asked this am today if I could get a credit to leave a day early as had already paid and the guy was so direct on a NO. I did not ask on a refund and he took it that way. Did not listen to me much. I asked on a future credit. NO point to ever argue on things and just review instead. The housekeeping are excellent and so was the young gal at breakfast. Very nice. The breakfast was weak though with just not so appetizing looking sausages and never am a fan of high calorie sausages! Eggs looked microwaved! I did not have. I never eat sausage as I like to be a bit healthy. It is for heavier ppl or ppl who care zero on their diet. (WHY can't so many hotels just have the better for you bacon and which is same cost and tastes way better and is way less in calories!??) My tv had no sports channels and I did not want to have a whole night not able to watch sports. One of the reasons I wanted to leave early. I also thought there was a hot tub there as listed and taken out. The hotel is really aging and getting pretty dirty looking. My room though was clean. Cannot say I will be returning here, would you? I even was charged 10 a day for parking and am sure they charged me for that too on day two today and I left before 10 am.
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Birgitta
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

To like? Not much, other than that the staff was very friendly and the front desk area is beautiful and renovated; however the renos to the rooms seem limited to the bathroom and floors. The yellowish nicotine stained drapes smelled of years of smoke. The TV credenza was falling apart, the headboards and other furniture items we old and scratched up. The mattresses were poor quality as you could feel the springs on your back. The grounds at the entrance were unkept as was the neighborhood. Overall not a great experience.
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Jiangyuan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We have been stayed there for one week. Very good room cleaning service. All staffs are nice and lots restaurants walking to reach, very convenient
Teresa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed made and towels replaced daily was very nice. It was quiet, the air conditioner worked well and the blackout curtains ensured we didn’t wake up at 6 when it got bright outside. We had vouchers for a hot breakfast which was very good. We used the laundry facilities and that worked well too. The floor in our room must be on a slight slant as the drawers in the chest kept opening. I had to ask for a hair dryer.
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Julia
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was the most expensive hotel during a week-long roadtrip from Vancouver to Calgary and by far the most disappointing. Rooms are clean enough and staff is friendly, but for the price (and the Best Western brand!) we expected more. The tub in one of our rooms wasn't draining well and the Nespresso machine didn't work. Rooms are outdated (though we noticed some rooms are being renovated) and especially the bathrooms are a little dingy. Toiletries are available but we had to ask for some items at the front desk as one of the rooms only had conditioners. Breakfast is included and it offers the basics (eggs, cereal, coffee, toast) but quality could be improved.
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Jaime
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

In an overall was good
Amin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and Friendly staff
Nancy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were spacious, lobby was clean and inviting. Staff were courteous and helpful. The complimentary breakfast was a great selection of hot and cold items. I'd stay again if in the area. Sadly, the pool, however inviting it looked, was not open for use. Possibly just time of year.
Erwina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff at the breakfast were not very friendly and I do not like having to submit a voucher before eating. This was a first to me. Rooms did not have a microwave and I had to request one. Check in staff were great though.
Erwina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was being renovated so there were not a lot of room choices and the surroundings were unkept
Jen
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had to pay 13.00 for daily parking. Pool was closed. Taxed for everything
Susanna
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property location is convenient. However, staffs not very helpful. When we requested for luggage storage cause I had a late flight on the check out day, hotel staff replied a big group is coming and no secure space for us to store our luggage, finally our luggage were placed at a public area at the hotel lobby.
M.
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location No bottled water in the fridg.
Bailey
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a fantastic stay despite ongoing renovations
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff at both check in and at breakfast
Syl
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had to wait to long for a clean room to check in. Didn't like to pay extra for parking.
Lyndsay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, clean and spacious rooms. Bed was very comfortable
Lubna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Hotel is just a 12 min walk from royal oal train station and 17min walk to Metropolis Mall. We got an early check in which was highly appreciated. Breakfast was good, would have been nicer if there could be some variety in breakfast. The only thing they can improve is to have a compost bin in the breakfast area rather than everything going into the trash bin. Rooms have thin walls, we could hear staff vacuuming the floor upstairs and our for next door neighbors, we could hear everything.
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Gustavo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient for a short stay
Maryanne
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bed was very comfy. No rugs in room, no heavy perfumes. Good for people with allergies.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.