Best Western Plus Burnaby Hotel

Hotels
8.8
/10
Very Good
1,031 reviews

What Guests Say About Their Stay

Cindy
10.0
/ 10
Overall great stay! The room was clean and the staff were nice as well. Free breakfast had lots of variety which was amazing. Service 10 out of 10.
Nicholas Brian
10.0
/ 10
Good place to stay if you are visiting Vancouver and renting a car to get around. Clean hotel, friendly staff, and good location to go sight seeing.
Keelin
10.0
/ 10
The suites were spacious and the breakfast was great. The area is a very busy road so it isn't much to look at but there are great restaurants around and a grocery store nearby. Came in handy after a sudden last minute cancellation before my trip threw me for a loop. Excellent staff and service.
In the Area
See Map
5411 Kingsway, Vancouver, British Columbia, Canada, V5H2G1

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Best Western Plus Burnaby Hotel is a good choice when you are visiting Vancouver. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Best Western Plus Burnaby Hotel Address: Map & Location

5411 Kingsway, Vancouver, British Columbia, Canada, V5H2G1
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Discover More About Best Western Plus Burnaby Hotel

Location


Staying at Best Western Plus Burnaby Hotel is a good choice when you are visiting Vancouver.

About Best Western Plus Burnaby Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Plus Burnaby Hotel exclusively for you.

Best Western Plus Burnaby Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Best Western Plus Burnaby Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in Best Western Plus Burnaby Hotel

Others Best Western Plus Burnaby Hotel
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

General

  • Parking
  • Fireplace in lobby
  • Parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business center
  • Computer station

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Best Western Plus Burnaby Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Burnaby Hotel
132
Number of floors in Best Western Plus Burnaby Hotel
2
Another facilities in Best Western Plus Burnaby Hotel
Laundry service, Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Best Western Plus Burnaby Hotel

What are available facilities at Best Western Plus Burnaby Hotel?
There are top facilites at Best Western Plus Burnaby Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Best Western Plus Burnaby Hotel?
Check-in time at Best Western Plus Burnaby Hotel is staring from 16:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Best Western Plus Burnaby Hotel provide breakfast?
Yes, Best Western Plus Burnaby Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Best Western Plus Burnaby Hotel?
Best Western Plus Burnaby Hotel is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Best Western Plus Burnaby Hotel have?
Best Western Plus Burnaby Hotel has 2 floors.
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More Reviews from Other Guests in Best Western Plus Burnaby Hotel

8.8
Very Good
From 1,031 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Best Western Plus Burnaby Hotel

Number of reviews per page
20
40
Top reviews
Sarah
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were great, staff were very helpful! Breakfast was pretty good too, lots of options and the staff working it were great!
Cindy
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overall great stay! The room was clean and the staff were nice as well. Free breakfast had lots of variety which was amazing. Service 10 out of 10.
Fei
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

very good breakfast and quite hotel.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I had queries and sent to the hotel via hotels.com platform several times but never got a response from the hotel. There is no email on the hotel website to contact direct. Upon check in, the hotel lobby is nicely refurbished with pleasant scent. However when I was shown the way to the bedroom, I was surprised to find out this is not a hotel but more like a motel! All corridors are outside. I wish they have shown pictures of the corridors on the hotels.com website so I knew this is a motel as I wouldn’t have booked it. I don’t like the layout and setting of motel as I don’t feel safe and it’s noisy being close to outside. Mostly importantly I was shocked by the state of the room. It’s very outdated with knackered and chipped furniture with doors which don’t close. Toilet seat is smaller. I always take shoes off in the hotel room. Soon I noticed the bottom of my feet were grey and stuck with fluff and dirt. It was disgusting. I called reception and they sent a cleaner quite quickly. I asked the cleaner to vacuum the floor first but she said she only has a broom. What kind of hotel which doesn’t even have a vacuum?! You can’t possibly clean the floor properly with the amount of fluff and dust stuck onto my feet in such short space of time. The cleaner swept once and then mopped twice. I appreciated the effort. I stepped on the floor and again my feet was tuck with dirt, less than before. I didn’t think hotel can do anything else to improve the cleanliness so left it as it is.
Read More
Derek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location n reasonable rate
dilbag
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

bed sheets, sofa etc not tidy
Edith
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Comfort just like home
Serge
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms looked renovated and clean.
Marion
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel serves up a great breakfast but the hotel jacked up the price and tripled it because we were there for a concert that night. Really not cool. Won’t be staying there again.
Nick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location with good price.
Nicholas Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good place to stay if you are visiting Vancouver and renting a car to get around. Clean hotel, friendly staff, and good location to go sight seeing.
Leovin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was nice in the middle of everything we wanted to do in Burnaby. The only irritation was that the room directly above us had little kids jumping around at all hours. Perhaps is best to keep the little ones on the ground floor.
Keelin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The suites were spacious and the breakfast was great. The area is a very busy road so it isn't much to look at but there are great restaurants around and a grocery store nearby. Came in handy after a sudden last minute cancellation before my trip threw me for a loop. Excellent staff and service.
Moumita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, very clean, great facilities, good staff, easy check in. Very convenient to skytrain, 10 minutes walk to the station. Lots of great restaurants around. I will definitely stay again next time I am in Vancouver
Beverly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the big smart tv
M. Therese
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My stay was for four nights. Great location and spacious hotel rooms. Staff were friendly and helpful. Breakfast was great enjoyed having the option of hot and cold breakfast choices. Kids loved the heated outdoor pool. I would recommend this hotel to everyone.
Dani
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was big enough and clean but the fan was very noisy, we couldn’t sleep because of noisy fan and people who were walking on the second floor. Breakfast was good but no cheese at all, it was so weird not having any kind of cheese at the buffet. We won’t come back
Marie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Outdated. Beds were not comfortable.
GLENN
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I thought it was strange that they put the bathroom sink “outside” the bathroom. Meaning after you go you have to go out of the bathroom in order to wash your hands.
Yesica Aide Castro
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Near to sky train excellent property
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Best Western Plus Burnaby Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,031 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Plus Burnaby Hotel

Number of reviews per page
20
40
Top reviews
Sarah
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were great, staff were very helpful! Breakfast was pretty good too, lots of options and the staff working it were great!
Cindy
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Overall great stay! The room was clean and the staff were nice as well. Free breakfast had lots of variety which was amazing. Service 10 out of 10.
Fei
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

very good breakfast and quite hotel.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I had queries and sent to the hotel via hotels.com platform several times but never got a response from the hotel. There is no email on the hotel website to contact direct. Upon check in, the hotel lobby is nicely refurbished with pleasant scent. However when I was shown the way to the bedroom, I was surprised to find out this is not a hotel but more like a motel! All corridors are outside. I wish they have shown pictures of the corridors on the hotels.com website so I knew this is a motel as I wouldn’t have booked it. I don’t like the layout and setting of motel as I don’t feel safe and it’s noisy being close to outside. Mostly importantly I was shocked by the state of the room. It’s very outdated with knackered and chipped furniture with doors which don’t close. Toilet seat is smaller. I always take shoes off in the hotel room. Soon I noticed the bottom of my feet were grey and stuck with fluff and dirt. It was disgusting. I called reception and they sent a cleaner quite quickly. I asked the cleaner to vacuum the floor first but she said she only has a broom. What kind of hotel which doesn’t even have a vacuum?! You can’t possibly clean the floor properly with the amount of fluff and dust stuck onto my feet in such short space of time. The cleaner swept once and then mopped twice. I appreciated the effort. I stepped on the floor and again my feet was tuck with dirt, less than before. I didn’t think hotel can do anything else to improve the cleanliness so left it as it is.
Read More
Derek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location n reasonable rate
dilbag
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

bed sheets, sofa etc not tidy
Edith
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Comfort just like home
Serge
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms looked renovated and clean.
Marion
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel serves up a great breakfast but the hotel jacked up the price and tripled it because we were there for a concert that night. Really not cool. Won’t be staying there again.
Nick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location with good price.
Nicholas Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good place to stay if you are visiting Vancouver and renting a car to get around. Clean hotel, friendly staff, and good location to go sight seeing.
Leovin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was nice in the middle of everything we wanted to do in Burnaby. The only irritation was that the room directly above us had little kids jumping around at all hours. Perhaps is best to keep the little ones on the ground floor.
Keelin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The suites were spacious and the breakfast was great. The area is a very busy road so it isn't much to look at but there are great restaurants around and a grocery store nearby. Came in handy after a sudden last minute cancellation before my trip threw me for a loop. Excellent staff and service.
Moumita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, very clean, great facilities, good staff, easy check in. Very convenient to skytrain, 10 minutes walk to the station. Lots of great restaurants around. I will definitely stay again next time I am in Vancouver
Beverly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the big smart tv
M. Therese
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My stay was for four nights. Great location and spacious hotel rooms. Staff were friendly and helpful. Breakfast was great enjoyed having the option of hot and cold breakfast choices. Kids loved the heated outdoor pool. I would recommend this hotel to everyone.
Dani
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was big enough and clean but the fan was very noisy, we couldn’t sleep because of noisy fan and people who were walking on the second floor. Breakfast was good but no cheese at all, it was so weird not having any kind of cheese at the buffet. We won’t come back
Marie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Outdated. Beds were not comfortable.
GLENN
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I thought it was strange that they put the bathroom sink “outside” the bathroom. Meaning after you go you have to go out of the bathroom in order to wash your hands.
Yesica Aide Castro
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Near to sky train excellent property
Number of reviews per page
20
40