Fairmont Empress

Hotels
9.0
/10
Exceptional
1,725 reviews

What Guests Say About Their Stay

Tia
10.0
/ 10
Such a beautiful hotel! The room was comfortable and clean. The gym and pool facilities were great.
Mary
10.0
/ 10
The Fairmont Empress in Victoria, B.C. is truly an "Empress" in every respect. Perched above a lovely harbor on Vancouver Island with a view of the Parliament, this is an impeccable hotel steeped in old world charm and character. I cannot speak highly enough of the gracious service. My husband and I had a small issue after a late arrival and the management spared no effort to quickly assist us. Five Stars is not enough!! We will return again for a longer stay.
Janet
10.0
/ 10
Staff was extremely warm and welcoming. Made us feel right at home. Great location and convenient bus transportation.
In the Area
See Map
721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel in a good neighborhood, which is located at Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Empress

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721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5
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Discover More About Fairmont Empress

Location


Fairmont Empress is a hotel in a good neighborhood, which is located at Capital Regional District.

About Fairmont Empress

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fairmont Empress exclusively for you.

Get precious and unforgettable moment during your stay at Fairmont Empress.

All facilities in Fairmont Empress

Others Fairmont Empress
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Picnic area
  • Garden
  • Shops
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking (surcharge)

Business Facilities

  • Conference center
  • Business center
  • Conference room
  • Meeting rooms
  • Conference rooms

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Cruise shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Fairmont Empress

Important Note
  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 37.00 per day (in/out privileges)
  • Valet parking fee: CAD 51.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Hot tub, Indoor pool, Picnic area, Garden, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Empress?
The standard check-in time at Fairmont Empress is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Fairmont Empress

9.0
Exceptional
From 1,725 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Andrew
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very convenient location in the heart of Victoria
judy
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely, quiet room.
Navdeep
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good visit , but I wanted room with good outside view but there were no .
Aly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was a beautiful place to stay. Would definitely come back again
Nastaran
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I generally enjoyed the vibe at Fairmont Hotel Victoria, especially the atmosphere of the dining options. However, it didn’t quite feel like a luxury hotel to me. The bathroom was small, more typical of a 3-star hotel, and the shampoo and conditioner bottles were empty—perhaps due to their dark color, which made them hard to spot for the service team. We arrived early (around 2:00 pm) and were told we'd receive a message once the room was ready, but we never got an update before 4:00 pm to went back to the reception. Overall, while the experience was pleasant, it didn’t meet my expectations for a luxury stay
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Ray
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient, friendly, helpful. Empress is historic, and in great location.
Jane
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice stay! Enjoyed a lot!
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel...
Cindy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is a lovely property and everyone is friendly
Yvonne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Only feedback I have is that finding washrooms is a challenge and the hotel does not meet any current accessibility standards. Lots of stairs so anyone not fully mobile would struggle.
Christopher
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Got double charged for all in room dining services. And the room was way overpriced.
Skyler
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Huge bug found while sleeping
Cathy
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is beautiful and i would stay again. The lobby underwhelming but this hotel has been renovated from its original and i believe they painted over all the beautiful wood ext. It still has old world charm and the room was immaculate but the sinks are really low like elementary school height😆however despite renovations i guess somethings had to stay old and people were short then? Windows do not open but the view was gorgeous. One thing i suggest to the hotel is to provide a map when checking guests in. It is a really big hotel and boy did we get lost. We had an appointment at the spa and ran 15m late. All and all it is a classic hotel with a reputation and a past that makes this hotel a must see. Staff were pleasant and hotel was clean! Very clean. Thanks for having us!
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Tia
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Such a beautiful hotel! The room was comfortable and clean. The gym and pool facilities were great.
Mary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Fairmont Empress in Victoria, B.C. is truly an "Empress" in every respect. Perched above a lovely harbor on Vancouver Island with a view of the Parliament, this is an impeccable hotel steeped in old world charm and character. I cannot speak highly enough of the gracious service. My husband and I had a small issue after a late arrival and the management spared no effort to quickly assist us. Five Stars is not enough!! We will return again for a longer stay.
Read More
Janet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was extremely warm and welcoming. Made us feel right at home. Great location and convenient bus transportation.
Patricia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved being right at the inner harbor. So many things to do in this area
ANDREW
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didnt like very noisy children/people in adjoining rooms. Room setup, very small bathroom, tv could not be viewed properly while in bed, turned away for dinner when there were clearly empty tables in dining room. Manager did offer to move rooms. Ice/cold water machine broken
Elin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, wonderful staff, and very comfortable.
Edwin
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very good overall. Bathroom very small.
Number of reviews per page
20
40

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Others 4 Fairmont Empress

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.