Fairmont Empress

Hotels
9.0
/10
Exceptional
1,737 reviews

What Guests Say About Their Stay

Alexandre
10.0
/ 10
Amazing stay for our Family, we enjoyed our last night in Victoria after many years!
Carlanna
10.0
/ 10
My stay at the Fairmount Empress Hotel was absolutely outstanding! The staff was kind they went out of their way for everything. I had high tea with my best friend, and we were overwhelmed at the beauty and excellence of their high tea. The staff that greeted us there were very friendly and helpful. Our waiter could’ve been a little bit more so on the whole, I would give it a 10+ and then some our room was beautiful. The view was excellent and I have priority status so everything about that hotel was magnificent.
Scott Boyd
10.0
/ 10
We had the pleasure of staying at the Empress Hotel the beginning of June in one of their gold rooms. If you ever get the chance to stay there, I highly recommend upgrading to the gold rooms if you can. The access to the Lounge for breakfast and appetizers is so worth it. The staff is amazing and the room was very nice, we were lucky to get a view of the harbour so it was beautiful to wake up to every morning. Everything is close by and within walking distance so we really enjoyed our stay at the Empress in Victoria BC.
In the Area
See Map
721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel in a good neighborhood, which is located at Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Fairmont Empress Address: Map & Location

721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5
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Discover More About Fairmont Empress

Location


Fairmont Empress is a hotel in a good neighborhood, which is located at Capital Regional District.

About Fairmont Empress

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fairmont Empress exclusively for you.

Get precious and unforgettable moment during your stay at Fairmont Empress.

All facilities in Fairmont Empress

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Others

Things to Do

  • Hot tub
  • Indoor pool
  • Picnic area
  • Garden
  • Shops
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking (surcharge)

Business Facilities

  • Conference center
  • Business center
  • Conference room
  • Meeting rooms
  • Conference rooms

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Cruise shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Fairmont Empress

Important Note
  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 37.00 per day (in/out privileges)
  • Valet parking fee: CAD 51.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Hot tub, Indoor pool, Picnic area, Garden, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Fairmont Empress?
Check-in time at Fairmont Empress is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Fairmont Empress?
Fairmont Empress is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Fairmont Empress have?
Fairmont Empress has 8 floors.
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More Reviews from Other Guests in Fairmont Empress

9.0
Exceptional
From 1,737 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Bruce
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Best hotel i have ever stayed in and excellent services
Vincent
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Quality of the food at Q is not that good !
Alexandre
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing stay for our Family, we enjoyed our last night in Victoria after many years!
Ali
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property, well maintained and friendly staff.
Carlanna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My stay at the Fairmount Empress Hotel was absolutely outstanding! The staff was kind they went out of their way for everything. I had high tea with my best friend, and we were overwhelmed at the beauty and excellence of their high tea. The staff that greeted us there were very friendly and helpful. Our waiter could’ve been a little bit more so on the whole, I would give it a 10+ and then some our room was beautiful. The view was excellent and I have priority status so everything about that hotel was magnificent.
Read More
Janet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel, friendly staff, love this venue
Brodie
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel. Cool Bar
Marc
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parfait
Scott Boyd
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had the pleasure of staying at the Empress Hotel the beginning of June in one of their gold rooms. If you ever get the chance to stay there, I highly recommend upgrading to the gold rooms if you can. The access to the Lounge for breakfast and appetizers is so worth it. The staff is amazing and the room was very nice, we were lucky to get a view of the harbour so it was beautiful to wake up to every morning. Everything is close by and within walking distance so we really enjoyed our stay at the Empress in Victoria BC.
Read More
Gerson
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to everything, friendly staff, great cocktails, and loved the pool/jacuzzi
Sangwoo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good, but expensive!
Thomas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent stay. Enjoyed the Afternoon Tea!
Jeremy
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of the best stays I’ve had in a long time.
Lisa
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an excellent stay. Everything was beautiful. Gold level certainly makes the stay memorable. The staff was great and the food and service, wonderful. 💕
Karan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just a short walk from the ferry terminal.
Arden
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Such a beautiful, historic spot.
HUI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Booked a city view room with no city view...
Eddie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of the very best hotels we stayed at during the past two years.
Karen
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good service clean rooms
Sylvia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a wonderful experience. Beautiful hotel, great customer service and location with beautiful views!
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.