Fairmont Empress

Hotels
9.0
/10
Exceptional
1,737 reviews

What Guests Say About Their Stay

Renee
10.0
/ 10
We enjoyed our stay at the Empress. The service is excellent and every employee we met was friendly and helpful! The concierge helped us book excursions and tea and answered any questions we had. The turndown service was an added touch that we appreciated. It was interesting to learn that the honey at tea was from the on-site bee hives!
Jonathan
10.0
/ 10
We had a great stay. We were celebrating a birthday and the hotel was terrific!
Jack
10.0
/ 10
Really cool historic building. Some washrooms in the public areas were unkept. No toilet paper in them.
In the Area
See Map
721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel in a good neighborhood, which is located at Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Fairmont Empress Address: Map & Location

721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5
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Fairmont Empress Rates per Night

Looking for the best hotel prices? Fairmont Empress room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Finding the perfect hotel promotion is easy when you know where to look.

Hotel prices can fluctuate, so it's always a good idea to check for the latest deals and discounts. Whether you're planning a weekend getaway or a longer stay, knowing the hotel rates helps you budget and plan your trip effectively.

Fairmont Empress Location & Address

Fairmont Empress is located at 2000 Stanley Park Dr, Victoria, BC V6G 3E2, Canada. This iconic hotel is situated in the heart of Victoria, British Columbia, known for its stunning harbor views and historic charm. The hotel is approximately 1.5 km from the city center.

How to go to Fairmont Empress from Airport

Need to know how to get to Fairmont Empress from the airport? Getting from Victoria International Airport (YYJ) to Fairmont Empress is easy with several convenient options. Here's a breakdown to help you plan your journey:

  • Taxi (most direct): Taxis are readily available outside the airport terminal. The ride to Fairmont Empress takes approximately 30-40 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, and the ride takes about the same time as a taxi.
  • Airport Shuttle (most affordable): Several shuttle services operate between the airport and downtown Victoria. This is a more budget-friendly option, but the journey may take longer due to multiple stops.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct trip. If you're on a budget, the airport shuttle is a great choice.

Fairmont Empress Reviews & Summary

Want to know what others think about Fairmont Empress? Hotel reviews often highlight the luxurious experience and exceptional service. Guests consistently rave about the hotel's elegant rooms, stunning views, and prime location.

Fairmont Empress is known for its afternoon tea, a truly unique experience. The hotel's historic charm and modern amenities create a memorable stay. "Absolutely stunning hotel with impeccable service and a perfect location!"

Fairmont Empress Room Types Available

Wondering about the different hotel room types at Fairmont Empress? The hotel offers a variety of rooms to suit every traveler's needs. Here's a look at the available room categories:

  • Fairmont Room: Offers comfortable accommodations with city views.
  • Deluxe Room: Features more space and enhanced amenities.
  • Harbour View Room: Provides stunning views of the Inner Harbour.
  • Signature Harbour View Suite: Offers a luxurious experience with a separate living area and breathtaking views.
  • Fairmont Gold Rooms and Suites: Provides exclusive access to the Fairmont Gold Lounge with personalized service and complimentary amenities.

Smoking/non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges.

Hotel Facilities in Fairmont Empress

What amenities does Fairmont Empress offer? The hotel provides a range of facilities to ensure a comfortable and enjoyable stay. Here's a list of what you can expect:

  • Willow Stream Spa: Offers a variety of treatments and services.
  • Indoor Swimming Pool: Perfect for a relaxing swim.
  • Fitness Centre: Equipped with modern exercise equipment.
  • Meeting and Event Spaces: Ideal for conferences, weddings, and other events.
  • Gift Shop: For souvenirs and essentials.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for details.

Hotel Buffet or Restaurant/Cafe in Fairmont Empress

Looking for dining options at Fairmont Empress? The hotel boasts several restaurants and cafes to satisfy your culinary cravings. Here's a glimpse of what's available:

  • The Dining Room: Offers fine dining with a focus on local and seasonal ingredients. Price per person: $75 USD.
  • Q Bar: A stylish bar serving cocktails and light bites.
  • Lobby Lounge: Perfect for afternoon tea and casual dining. Price per person: $60 USD.
  • Empress Room: Offers a buffet breakfast. Price per person: $40 USD.

Signature dishes include the afternoon tea experience and the locally sourced seafood dishes. Opening hours vary, so check with the hotel for the latest information.

Fairmont Empress Airport pickups and How to Book

Does Fairmont Empress offer airport transfers? The hotel does not offer a dedicated airport shuttle service. However, you can easily arrange a taxi or Ride Hailing service from Victoria International Airport (YYJ) to the hotel.

Nearby MRT Station & Bus Stops

Need to know about public transport near Fairmont Empress? The hotel is conveniently located near several bus stops, making it easy to explore the city. Here's what you need to know:

  • Bus Stop: Several bus stops are located within a short walking distance of the hotel.
  • Public Transport Card: You can purchase a Compass Card at various locations, including convenience stores and transit stations.

Nearby Attractions for Family / Kid Friendly

Planning family fun near Fairmont Empress? There are plenty of attractions to keep everyone entertained. Here are some nearby places to visit:

  • Inner Harbour: A short walk from the hotel, offering boat tours, street performers, and stunning views. Free.
  • Royal BC Museum: Explore the history and natural wonders of British Columbia. Entry price: $18 USD.
  • Beacon Hill Park: A beautiful park with walking trails, gardens, and a petting zoo. Free.
  • Butchart Gardens: A world-renowned display of floral beauty. Entry price: $35 USD.
  • Craigdarroch Castle: A historic mansion with stunning architecture and fascinating stories. Entry price: $17 USD.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Fairmont Empress (Mabalacat)

Looking for great food near Fairmont Empress? Here are some dining options to explore:

  • Cafes/ Restaurants:
  • The Courtney Room: Offers modern Canadian cuisine.
  • Nautical Nellies: Known for its seafood and lively atmosphere.
  • Red Fish Blue Fish: A popular spot for fish and chips.
  • Local Streetfood:
  • Hainanese Chicken Rice: A classic dish available at various local eateries.
  • Laksa: A flavorful noodle soup with coconut milk and spices.
  • Kaya Toast: A popular breakfast item with coconut jam and butter.
  • Char Kway Teow: Stir-fried noodles with seafood and vegetables.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.

Shopping places near Fairmont Empress (Mabalacat)

Need to do some shopping near Fairmont Empress? Here are some shopping options in the area:

  • Market Square: A historic area with unique shops and boutiques.
  • Bay Centre: A shopping mall with a variety of stores.
  • Government Street: Known for its souvenir shops and local crafts.

Other Places to Stay Near Fairmont Empress

Looking for other hotels near Fairmont Empress? Here are some options to consider:

  • Luxury/5–6 Star Hotels Nearby:
  • Magnolia Hotel & Spa
  • The Oak Bay Beach Hotel
  • Hotel Grand Pacific

For 5-star:

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  • Four-Star Hotels Nearby:
  • Days Inn by Wyndham Victoria on the Harbour
  • DoubleTree by Hilton Hotel Victoria
  • The Parkside Hotel & Spa

For 4-star:

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  • Three-Star Hotels Nearby:
  • Quality Inn Downtown Inner Harbour
  • The Strathcona Hotel
  • Days Inn by Wyndham Victoria Uptown

For 3-star:

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Hotel Availability & Reservations

Ready to book your stay at Fairmont Empress? Check hotel availability and make your reservations through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

All facilities in Fairmont Empress

Others Fairmont Empress
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Picnic area
  • Garden
  • Shops
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking (surcharge)

Business Facilities

  • Conference center
  • Business center
  • Conference room
  • Meeting rooms
  • Conference rooms

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Cruise shuttle (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Fairmont Empress

Important Note
  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 37.00 per day (in/out privileges)
  • Valet parking fee: CAD 51.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Hot tub, Indoor pool, Picnic area, Garden, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Fairmont Empress?
Check-in time at Fairmont Empress is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Fairmont Empress?
Fairmont Empress is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Fairmont Empress have?
Fairmont Empress has 8 floors.
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More Reviews from Other Guests in Fairmont Empress

9.0
Exceptional
From 1,737 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Renee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed our stay at the Empress. The service is excellent and every employee we met was friendly and helpful! The concierge helped us book excursions and tea and answered any questions we had. The turndown service was an added touch that we appreciated. It was interesting to learn that the honey at tea was from the on-site bee hives!
Read More
Kelly
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Empress is a must stay classic
Sogand
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly and polite staff
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great stay. We were celebrating a birthday and the hotel was terrific!
JunHong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Kind stafff in front desk
Jack
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really cool historic building. Some washrooms in the public areas were unkept. No toilet paper in them.
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staying at a Fairmont property is the biggest treat! I could never complaint about anything! Staff go over and above to make it such an experience. Loved, loved, loved it!
Renee Rose
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff are great!
Gary Clive
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, nice, clean rooms, friendly staff and great dining options at the hotel.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spectacular hotel, always a pleasure!
Johannes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel!
wa
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were great, hotel is full of history and beautifully landscaped. My room was really nice - and very clean. However, no place to put clothes that don't fit on hangars - mine stayed in my suitcase for 3 days. Thermostat didn't work (despite 3 visits from maintenance) Worst thing: I couldn't get out of the bathtub because they built the new shower wall over the ledge of the tub - and the tub was slippery. No grab rails. Spent 15 minutes trying to get out of it. No none-slip tub matt for morning shower. Motel 5 1/2 does better - and they don't charge $551/night (plus tax). Once was enough...
Read More
Philippe
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property and service
jun
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not worth
Lisa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The gardens are beautiful and the afternoon tea is an experience not to be missed.
Deepika
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good service
Tim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

FREE EV charging in their parking garage. They turned down the bed for us which was a nice touch.
blaine david
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room odor and problems with the AC unit
Catherine
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We thought this would be a real treat staying here but it turned out to be an expensive stay in a pretty average hotel. The robes were over washed cotton ones that I would throw away at home. We paid upfront through Expedia for two rooms and my card was charged $642 after we left and I have called several times to ask why and was told it was an error and my card would be credited, which has not happened and I have had to dispute it with my credit card company. The women’s change room for the pool and gym was absolutely disgusting. Towels piled high on the floor and just generally gross. Clearly they do not have staff to keep the area clean and tidy and I can only assume they clean it once in the morning and then that’s it. By the end of the day it was a disaster area. The staff we dealt with were really fantastic and no complaints there. I had a fantasy to spend my retirement years touring the various fairmont hotels. This stay definitely turned me off that idea.
Read More
cheryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful, historic hotel. Grounds were amazing
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Fairmont Empress

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,737 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Renee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed our stay at the Empress. The service is excellent and every employee we met was friendly and helpful! The concierge helped us book excursions and tea and answered any questions we had. The turndown service was an added touch that we appreciated. It was interesting to learn that the honey at tea was from the on-site bee hives!
Read More
Kelly
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Empress is a must stay classic
Sogand
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly and polite staff
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great stay. We were celebrating a birthday and the hotel was terrific!
JunHong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Kind stafff in front desk
Jack
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really cool historic building. Some washrooms in the public areas were unkept. No toilet paper in them.
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staying at a Fairmont property is the biggest treat! I could never complaint about anything! Staff go over and above to make it such an experience. Loved, loved, loved it!
Renee Rose
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff are great!
Gary Clive
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, nice, clean rooms, friendly staff and great dining options at the hotel.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spectacular hotel, always a pleasure!
Johannes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel!
wa
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were great, hotel is full of history and beautifully landscaped. My room was really nice - and very clean. However, no place to put clothes that don't fit on hangars - mine stayed in my suitcase for 3 days. Thermostat didn't work (despite 3 visits from maintenance) Worst thing: I couldn't get out of the bathtub because they built the new shower wall over the ledge of the tub - and the tub was slippery. No grab rails. Spent 15 minutes trying to get out of it. No none-slip tub matt for morning shower. Motel 5 1/2 does better - and they don't charge $551/night (plus tax). Once was enough...
Read More
Philippe
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property and service
jun
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not worth
Lisa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The gardens are beautiful and the afternoon tea is an experience not to be missed.
Deepika
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good service
Tim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

FREE EV charging in their parking garage. They turned down the bed for us which was a nice touch.
blaine david
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room odor and problems with the AC unit
Catherine
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We thought this would be a real treat staying here but it turned out to be an expensive stay in a pretty average hotel. The robes were over washed cotton ones that I would throw away at home. We paid upfront through Expedia for two rooms and my card was charged $642 after we left and I have called several times to ask why and was told it was an error and my card would be credited, which has not happened and I have had to dispute it with my credit card company. The women’s change room for the pool and gym was absolutely disgusting. Towels piled high on the floor and just generally gross. Clearly they do not have staff to keep the area clean and tidy and I can only assume they clean it once in the morning and then that’s it. By the end of the day it was a disaster area. The staff we dealt with were really fantastic and no complaints there. I had a fantasy to spend my retirement years touring the various fairmont hotels. This stay definitely turned me off that idea.
Read More
cheryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful, historic hotel. Grounds were amazing
Number of reviews per page
20
40