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SureStay Hotel by Best Western Castlegar
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SureStay Hotel by Best Western Castlegar
Hotels
8.0
/10
Very Good
785 reviews
What Guests Say About Their Stay
Jean-Marc
10.0
/ 10
Room was very nice had all the usual ameneties. Continental breakfast included (hard boiled eggs). Friendly staff. Hotel was recently refurbished. Good choice. Nothing negative.
Pilar
10.0
/ 10
This property was quiet, could use a facelift but was very clean and the staff were very friendly. I would definitely go back for a stay.
Signe
10.0
/ 10
This is anice property very convenient to the highway. Staff are very helpful. Breakfast was good with waffles, fruit, yogurts and toast. Coffee was very good. The property is two stories without an elevator so request main floor if you have mobility issues. Would stay here again
In the Area
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1810 8th Avenue, Regional District of Central Kootenay, British Columbia, Canada, V1N2Y2
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in SureStay Hotel by Best Western Castlegar
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What's around SureStay Hotel by Best Western Castlegar
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1810 8th Avenue, Regional District of Central Kootenay, British Columbia, Canada, V1N2Y2
Discover More About SureStay Hotel by Best Western Castlegar
Location
Staying at SureStay Hotel by Best Western Castlegar is a good choice when you are visiting Regional District of Central Kootenay.
About SureStay Hotel by Best Western Castlegar
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from SureStay Hotel by Best Western Castlegar exclusively for you.
Staying at SureStay Hotel by Best Western Castlegar will surely satisfy you with its great hospitality and affordable price.
All facilities in SureStay Hotel by Best Western Castlegar
Others
Hotel Services
- Tours
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Business Facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
General
- Smoking area
- Fireplace in lobby
- Banquet
- Parking
Things to Do
- Barbecue
- Picnic area
- Library
Public Facilities
- Others
- Coffee/tea in lobby
- Restaurant
Food and Drinks
- Bar
- Breakfast
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in SureStay Hotel by Best Western Castlegar
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet deposit: CAD 100 per stay
- Pet fee: CAD 20 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 200 per stay
- Breakage deposit: CAD 200 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 19
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | 15:00 - 22:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SureStay Hotel by Best Western Castlegar | 58 |
Number of floors in SureStay Hotel by Best Western Castlegar | 2 |
Another facilities in SureStay Hotel by Best Western Castlegar | Tours, Laundry service, Newspaper in lobby, Wedding service, Luggage storage |
Frequently asked question in SureStay Hotel by Best Western Castlegar
What are available facilities at SureStay Hotel by Best Western Castlegar?
There are top facilites at SureStay Hotel by Best Western Castlegar such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SureStay Hotel by Best Western Castlegar?
The standard check-in time at SureStay Hotel by Best Western Castlegar is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does SureStay Hotel by Best Western Castlegar provide breakfast?
Yes, SureStay Hotel by Best Western Castlegar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in SureStay Hotel by Best Western Castlegar
Other sources (785)
8.0
Very Good
From 785 reviews
Cleanliness
8.2
Room Comfort
7.6
Location
8.6
Service and Facilites
8.4
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Traveler Reviews SureStay Hotel by Best Western Castlegar
Number of reviews per page
20
40
Top reviews
Jim
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I was only there for two nights but every thing was fine. No issues.
Jean-Marc
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was very nice had all the usual ameneties. Continental breakfast included (hard boiled eggs). Friendly staff. Hotel was recently refurbished. Good choice. Nothing negative.
David
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was quite busy and noisy. Could hear people walking above us and lots of noise from parking lot with people hollering. We were in the property's front and not as quiet s the back where we had previously stayed.
Bruce
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The service was great. This is a tired property in some areas of the interior and the rooms. The bathroom has been updates - this is well done. No doubt, I would stay here again as the reception was very professional and appreciated. Breakfast had many choices and the areas were clean. Good job! Thank you.
Karamjit
Business
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
asked the staff for printed invoice, he did not provide.
Kelly
Business
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The bed in the room was so awful. Wasn’t level Kept falling towards one side Worst bed I even slept in.
Robert
Business
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Room is clean and spaciois with good desk & chair to work at.
Steve
Business
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Even though they were renovating they were super accommodating well done !
Lisa
Leisure
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Very helpful staff.
Traffic noise.
Lighting was poor
Gordon
6.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
The bed seemed to have better days. My back was sore after a night on it… not usual for me. I thought the mattress springs were shot. As for service I went to the desk to find an ice machine rang the service desk bell waited five minutes and no one showed. Never did find ice machine. Entrance to upstairs dirty and carpets in hall way needed cleaning or replacing. Travel thru Castlegar at least once a year! At this point I will be looking for other accommodation! Staff were pleasant though!
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Erin
Business with Children
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
This is a very basic hotel, it was clean enough for one night, but the bathroom was not clean when we arrived to our room, with dried urine drips on the toilet seat, hairs on the floor in the bathroom and the room smelled badly of smoke. The beds were comfortable, and the shower was hot, but as mentioned in other reviews the heater fan is so loud that it made it difficult to get a good nights sleep…. I regret not bringing earplugs. Overall it is a basic, clean enough budget hotel.
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John
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
A good solid hotel choice in Castlegar, nothing fancy but clean and has everything you need. Breakfast is pretty basic.
Agustin
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Nice.
Pilar
Leisure
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
This property was quiet, could use a facelift but was very clean and the staff were very friendly. I would definitely go back for a stay.
Rick
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Nice clean hotel - enjoyed our stay
Nicole
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The ice bucket leaked overnight all over the dresser. There was only one facecloth. The clock alarm went off at around 1 am and I could not easily turn it off…. Could not fall back asleep.
Jane
Business
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Overall good but the shower needs some fixing. It's so old and looks dirty because of it, can help but think it's dirty. I had to put plastic bags on my feet because I couldn't get over how dirty the shower looks.
Kyla
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Always a good stay when I'm going through town
Signe
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
This is anice property very convenient to the highway. Staff are very helpful. Breakfast was good with waffles, fruit, yogurts and toast. Coffee was very good. The property is two stories without an elevator so request main floor if you have mobility issues. Would stay here again
Larry
Leisure with Children
6.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
My Top Sheets of both of my Queen Beds were dirty and frayed. The Breakfast Lady in the morning did not change the overflowing garbage can in the breakfast area. Nor did she clean the waffle maker or tables that desperately needed it.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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