Botleigh Grange Hotel & Spa

We like botleigh grange we stayed after our Mayflower Theatre trip it is very relaxed atmosphere we like the art deco design the spa pool lovely temperature and the jacuzzi will be back in december

We stopped at Botleigh Grange as we were going to a game at the Utilita Bowl the next day. The building looked very impressive on arrival, and the staff were very friendly. The room was nice but everything seemed a little tired, like things were due an update/upgrade. However, we had no complaints and would consider it again if we were in the area.

Good and bad, overall we wouldn’t go back. Good: Pool & Spa, food, large room, clean and tidy Bad: Room hot & stuffy, no air con, staff unattentive, menu choices were limited Needs a good refurbishment and modernising.

Absolutely loved our two night stay. Hotel staff friendly, helpful and nothing too much trouble. Bedding, bathrooms and towels spotless, spa facilities fab. Will 100% come again.

Great place to stay

The location is ideal for visiting our 3 sons in the area, the room was clean and comfortable. The pool and spa area was disappointing as the changing room is in need of some maintenance and the steam room and sauna were not operational, which was disappointing. Overall though we had a very pleasant stay.

Hotel was dated and very basic. The rooms were small and the walls were thin. Was expecting more for the price paid.

The food was delicious. The room was small but clean and comfortable. The Spa was very relaxing - needs a bit of updating but had a great time.

The room was spotless, big comfortable bed. The meal service was slow and needing to ask serveral tones to pay. Food was ok pork meal only 3 very thin carrot and 3 runner beans. Breakfast was missing lots of choice ie i fkavour jam, tea machine broke (later fixed) sparce butter no margarine. Cold beans, limited pastries only 1 choice. Breakfast really not up to scratch.

I last visited the BG some 20 years ago- i'm sorry to say- it's not changed and that's unfortunate. It's such a beautiful building and grounds- but needs serious TLC in the bedrooms- as this is where it fails miserably. Dirty toilet- it was though it hadnt been cleaned out and need bleach to clear the stains. It got worse as you lifted the seat- a grime i cannot explain- but it was rank. Worse still- the walls are paper thin- so you can hear conversations - however- our experience was this conversation was at 3am and had to moved. We didnt experience the spa or breakfast- but we'd seen enough and was glad to check out. I'm a seasoned traveller- work and pleasure- and i would go as far to say that this is in my top 5 of worst hotels i've been to. That said- it has so much potential to be an incredible hotel- such a shame.

Staff where very friendly and pleasant, especially reception and dining room staff, breakfast staff particularly welcoming. Very disappointed with evening meal service, waited a while for food to arrive, soup was luke warm. The food we ordered as one of the meals was not correct, can’t remember what it was but it definitely was not sea bass which came with its head on , very off putting for someone who detests fish. No initial apology off our waiter however another waiter did express his sincere apology for the mistake. The wrong dish then provoked a further delay. All in all we were sat in the dining room for over 2 1/2 hours from start to finish. There were only approximately 10 other customers in there so really unsure what the delay was . Hotel approach is lovely and we would stay here again however there are some areas which require some TLC. Used the pool facilities which was lovely although the changing areas are definitely in need of some TLC

Staff very friendly. Room was compact

Great place to stay , very friendly place , good food

Beautiful country side relaxing spa hotel.

This is hotel which is gradually being updated and offers much potential. The staff were on the whole pleasant and friendly, mostly inexperienced but tried hard. With further training and leadership will be assets to the hotel.

The hotel is run by children. Not their fault. No supervision. Restaurant and bar, staff didn't know what they was doing, again not their fault. No training. Terrible. Next table to us gave up in the end and ordered uber pizza. Good side they did give us a reduction.

I spent three nights here whilst away for work, I got there late on the first night and a late check-in was no problems, the staff here are fantastic, really nice people and always happy to talk, the hotel is in nice grounds with horse fields out the front, I went for a run around the local area and it was nice. The room itself was very large, and a little dated but comfy enough, it had some comfy chairs that I could use for watching TV rather than having to sit on the bed which I like. The bathroom was clean. That was plenty of parking. The pool was nice, tiny but nice, sauna was good and the steam room was out of service, i couldnt swim on one of the days due to a problem with the pool chemicals but the day i did swim it was good. I took an early morning walk around the lake out the back of the hotel and it was very nice, it was conveniently located for me whilst working in Southampton and very reasonably priced. I will be back for sure.

Ideal stop over for long road trip. Comfy single bed. Clean bathroom and bedding. Just what I needed.

Good staff and it was clean. Just an old property

Perfect hotel for our one night stay. Receptionist kindly upgraded our room upon arrival having established both mine and my partners caregiver roles and our request for a peaceful nights rest. The room was fantastically clean and although the hotel was of an age, the upkeep of it was admirable. All staff we encountered were courteous, friendly and polite. Would definitely recommend and look forward to returning as soon as our duties permit