Crowne Plaza BIRMINGHAM NEC by IHG, an IHG Hotel

View of the lake and the resort area

very good but shower head and plug in basen needs attention

Car stolen from hotel car park.

Was very clean nice room’s friendly staff easy check in and 2 minutes walk to where we was going. Very good parking would highly recommend and would use this property again ⭐️⭐️⭐️⭐️⭐️

Really lovely. Great room. Great food. Just perfect

Clean refurbished room, nice food and helpful staff. Very handy for NEC and airport. Stay here quite a lot and worth a recommendation

This is a lovely hotel, with great staff. The only point id make is, please provide some signage for guests, so they dont pay full whack for parking prior to checking in where they receive a discount. This isnt made clear at point in the car park

Easy and convenient

Ordered a room with a king size bed only to be given two singles pushed together for the money I payed I’d have expected a king bed not two bed that constantly separated through the night

Friendly staff and convenience for my trip

Unfortunately the air conditioning was not wor

Third year for us here for Gardeners World expo at NEC. Ideal location, nice hotel.

Overall good experience, clean and lovely location.

Superb hotel from staff to rooms to bar and restaurant definitely stag here again

Brilliant hotel extremely close to the arena

Comfortable family room with two double beds and a very big smart TV. It had everything we needed and we had a lovely 2 night stay. The breakfast had a great variety and all of the hotel staff were really helpful and friendly

Great Hotel. Staff very attentive, comfy room and the complimentary toothpaste was a great touch Thankyou

Tied corridors, but room had been updated

Convenient short, walking distance from Birmingham International train station and NEC.

Staff were spectacular during our stay. Nikki in the breakfast service was particularly excellent. She was personable and professional. It was clear she loves connecting with people and would remember us and others on return. We had an issue with our in room fridge which was fixed very promptly. The lobby, bar and restaurant areas are well maintained and clean. Unfortunately I would say the rooms are quite tired and need a good refresh, in keeping with the rest of the hotel. The bed was very uncomfortable and worn, the carpet felt dirty because it was so old even though it was clean. The shower in the bathroom also needs updated. This was disappointing as although we were there on a peak weekend, the price for the room was high given the shabbiness of some elements. Location is fantastic, couldn’t fault it. Close to resorts world and the NEC. Would stay here again but would hope the price reflected the state of the rooms better.