홀리데이 인 노리치, IHG 호텔

The location is very convenient for a night south of Norwich with a drive south ahead of us in the morning.

Amazing customer service

The good: plentiful free parking. Staff were efficient and friendly. Breakfast had a good range and vegan options were available. Location was good (6 mins from Norwich city centre). Beds were firm and pillows were decent. The bad: the bathroom in a standard room is like one of those puzzles you used to get in the 90's. The ones where you had a flat plastic square and there were several tiles, and you have to move them into the correct position to form the picture. Remember those? That's like the bathroom. It's very small. Getting into the shower takes some serious manoeuvring and to be frank, if you're a little bit chunky, you might struggle. The ugly: cleanliness generally was very good. There was a hair ball in the bathroom that (hopefully) was from the previous occupants hairbrush so it wasn't perfect. I wasn't particularly bothered by it, but if you're a bit fussy or a bit "Monica" you might not think that's good enough. Perfectly good hotel for a weekend. Would probably consider somewhere else (or a more expensive room) for anything longer.

Very comfortable, clean & very friendly & helpful staff. Breakfast was good and location good.

Easy access to Norwich centre, large car park, great reception area and bar and restaurant. Great stay, I will be back.

Ok place to stay close to UEA but overall it is old and tired looking. Everything was a bit worn.

Dated but otherwise good hotel.

There is nice staff, good facility, recommended

Very friendly staff. Excellent breakfast (huge choice). Good shower. A/C in room very good. Plenty of free parking.

Accessible room, spacious and air conditioned. Fridge in room. Lovely staff. Quick and friendly check in. Lovely breakfast.

Perfect weekend made even better by the attentive staff and air conditioning

A fantastic overnight stay with friends. Welcoming check-in Ecen though she was on her own and busy it was quick and efficient. Room clean and spacious enough and great to have aircon with the exceptitional 30° heatwave! Pool area is a little dated and in need of some tlc but pleasent enough. We stayed on the DB&B offer and enjoyed our meal. Would definitely come back and stay here again when visiting Norwich.

Meeting up with friends

Clean room with good beds, bathroom could use updating. Hotel restaurant had gluten free options which was great.

Very enjoyable stay.

Very comfortable stay and good breakfast We were not aware that because of the layout of the building there was no lift to our room. Staff helpful particularly James in the restaurant / bar.

Really disappointing to find they didn’t have a lift. Also requested an accessible room as requested and we had to manage stairs with baggage. Crazy scenes around dining also because of coach trips. Unable to sit at a proper table as the tables were marked reserved from the early morning. The food we wanted to order was not available either. Breakfast was excellent though. Lots of choices. Really disappointing stay overall.

We opted for the premium room upgrade. This gives you a complementary fridge with 2 pepsi max, a can of water, some crisps and a crunchy chocolate bar. The room had a great view of some broken exercise bikes and some bins. The bed wasn't that comfortable and the bathroom was so large you wouldn't be able to swing a mouse. Not sure how some people would even be able to close the door to access the shower as the door goes inwards towards the toilet. Apart from the disappointment of a premium room being in my view a lower standard than your average 2 star hotel. We was happy with the friendly staff. The hotel location and facilities and the breakfast was great. We didn't complain about the uncomfortable mattress as we only stayed one night and wouldn't stay again.

You need to update the ancient tv’s in the rooms. Trying to play split screen Call of Duty on the hotel room screen was difficult.

good breakfast quality. All good.