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Thistle Express London Luton
Hotels
7.8
/10
Pleasant
1,019 reviews
What Guests Say About Their Stay
Amber
10.0
/ 10
Great location. Staff on arrival were very friendly and helpful. First impression of reception was modern and clean. The room was clean, spacious and the bed was so comfortable.
Stephen
10.0
/ 10
Wondwrful staff. I arrived at night very tired. Staff made me instantly welcome, still smiling and polite despite the hour. Explained everything about breaksfast, free coffee etc. Room very comfortable and slept well. Breakfast: there was plenty as well as many staff to ensure fully stocked and dirty plates removed. Checkout was quick and again done with a smile.
The price for this hotel in the town centre was cheaper than those nearer the airport but still close by. And breakfast was included whereas most of the others charge extra, making the value even better.
I was not expecting much out of the hotel based on the price and was very pleasantly surprised.
Quality was very good, but the key point has to be the staff.
They are a credit to the hotel.
Sara
10.0
/ 10
This was a beautiful modern hotel. It is located next to a mall entrance that leads down to the central square of the town. The hotel is about two blocks from the train station and it is a nice walk to get there.
The staff was friendly and helpful.
In the Area
See Map
The Mall, Library Road, Luton, England, LU1 2TR
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Thistle Express London Luton
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Thistle Express London Luton Address: Map & Location
The Mall, Library Road, Luton, England, LU1 2TR
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Discover More About Thistle Express London Luton
Location
Staying at Thistle Express London Luton is a good choice when you are visiting Luton.
About Thistle Express London Luton
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Thistle Express London Luton.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Thistle Express London Luton is the right place to stay.
All facilities in Thistle Express London Luton
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
General
- Parking
- Parking (surcharge)
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Thistle Express London Luton
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for English breakfast: approximately GBP 6.50 per person
- Uncovered self parking fee: GBP 10.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. For Sat Nav please enter postcode LU1 2PA.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 05:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Thistle Express London Luton | 152 |
Number of floors in Thistle Express London Luton | 7 |
Another facilities in Thistle Express London Luton | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Luggage storage |
Frequently asked question in Thistle Express London Luton
What are available facilities at Thistle Express London Luton?
There are top facilites at Thistle Express London Luton such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Thistle Express London Luton?
Check-in time at Thistle Express London Luton is staring from 15:00 - 05:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Thistle Express London Luton provide breakfast?
Yes, Thistle Express London Luton provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Thistle Express London Luton?
Thistle Express London Luton is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Thistle Express London Luton have?
Thistle Express London Luton has 7 floors.
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More Reviews from Other Guests in Thistle Express London Luton
Overall Ratings & Reviews Thistle Express London Luton
Other sources (1,019)
7.8
Pleasant
From 1,019 reviews
Cleanliness
8.0
Room Comfort
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Thistle Express London Luton
Number of reviews per page
20
40
Top reviews
Amber
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great location. Staff on arrival were very friendly and helpful. First impression of reception was modern and clean. The room was clean, spacious and the bed was so comfortable.
Stephen
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Wondwrful staff. I arrived at night very tired. Staff made me instantly welcome, still smiling and polite despite the hour. Explained everything about breaksfast, free coffee etc. Room very comfortable and slept well. Breakfast: there was plenty as well as many staff to ensure fully stocked and dirty plates removed. Checkout was quick and again done with a smile.
The price for this hotel in the town centre was cheaper than those nearer the airport but still close by. And breakfast was included whereas most of the others charge extra, making the value even better.
I was not expecting much out of the hotel based on the price and was very pleasantly surprised.
Quality was very good, but the key point has to be the staff.
They are a credit to the hotel.
Read More
John
Business
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Dreadful hotel, very dirty, smelly, shower not working properly.
Raymond
Business
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Difficult to find the entrance using google maps on foot from the Train Station. Close to all amenities, busy hotel but fit for purpose in a short stay.
Shuier
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very convenient for a quick stop
Md Karimul
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was good so far.toilet seat wasn't fix properly. The receptionist wasn't helpful 😕. All other were good.
Sangeeta
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bathroom was alright , little tight
Mona
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Water cold
Barbara
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great Stay – Clean, Convenient, and Affordable
The hotel was very clean and perfectly located—close to the airport. The staff were incredibly friendly and helpful. Excellent value for the price. Other guests very noisy all night.
Chisom
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I enjoyed my stay but the only thing was that no ac
Lewis
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel was generally not very clean, paint peeling off of walls in the room, there was some sort of liquid spilled down the wall, several items of rubbish on the floor, elevators disgusting etc. Good if on a budget and only need a bed for a night but any more than that and wouldn’t recommend. Was going to return as in the office again for a week in September but likely won’t be now. Breakfast was quite disgusting.
Read More
Soyeb
Business
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Overall stay was satisfactory only downside you have to keep asking for refill at breakfast.
charlene
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice hotel for a reasonably priced short express stay when needed . Nothing fancy but convenient and staff are friendly and helpful. They have parking which is convenient but its quite small . We were lucky to grab a spot.
Tefo
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Try to live kettle and cup so that we can make our self a cup of tea.
David
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Excellent staff very welcoming and excellent value for money.
Laurie
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I liked the quietness.
I liked the breakfast food.
Christopher
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Just an average room. It was quite comfortable and suited for one night passing by. The bathroom is a bit outdated and the area surrounding is a bit ‘dodgy’ is how I would put it. Breakfast was nice enough.
John
Business
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Awful hotel. Very dirty, very noisy and smells dreadful.
I pre booked 3 separate stays and left on the first and tried to cancel future stays based on this and the hotel refused.
Extremely disappointing
Elizabeth
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The lift certainly needs sorted. It stopped on a floor that once out the lift looked like a building site! Then the lift didnt work for us to get back in. my family and another guest eventually found a service door leading to steps. My 3 young child were terrified. A security guard did find us and showed us some of the way after we had to lift my daughter in her wheelchair down the stairs. In the end a man who worked in the kitchen took us to reception. We had no time to make a complaint as the time we had wasted meant we had less time to get to the airport. Staff said the lift sometimes does that!!
Read More
Geoff
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Cleanest ever hotel room I have stayed in. Spotless.
We had trouble finding the entrance doorway, the reception was noisy (noises echoing made it worse). Dining room and food laid out for breakfast and the tables and seating were separated by the reception desks and the route to the door and lifts. Poor design. Such a shame as the staff were very helpful.
Read More
Number of reviews per page
20
40
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Overall Ratings & Reviews Thistle Express London Luton
Other sources (1,019)
7.8
Pleasant
From 1,019 reviews
Cleanliness
8.0
Room Comfort
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Thistle Express London Luton
Number of reviews per page
20
40
Top reviews
Amber
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Great location. Staff on arrival were very friendly and helpful. First impression of reception was modern and clean. The room was clean, spacious and the bed was so comfortable.
Stephen
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Wondwrful staff. I arrived at night very tired. Staff made me instantly welcome, still smiling and polite despite the hour. Explained everything about breaksfast, free coffee etc. Room very comfortable and slept well. Breakfast: there was plenty as well as many staff to ensure fully stocked and dirty plates removed. Checkout was quick and again done with a smile.
The price for this hotel in the town centre was cheaper than those nearer the airport but still close by. And breakfast was included whereas most of the others charge extra, making the value even better.
I was not expecting much out of the hotel based on the price and was very pleasantly surprised.
Quality was very good, but the key point has to be the staff.
They are a credit to the hotel.
Read More
John
Business
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Dreadful hotel, very dirty, smelly, shower not working properly.
Raymond
Business
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Difficult to find the entrance using google maps on foot from the Train Station. Close to all amenities, busy hotel but fit for purpose in a short stay.
Shuier
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very convenient for a quick stop
Md Karimul
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was good so far.toilet seat wasn't fix properly. The receptionist wasn't helpful 😕. All other were good.
Sangeeta
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Bathroom was alright , little tight
Mona
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Water cold
Barbara
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great Stay – Clean, Convenient, and Affordable
The hotel was very clean and perfectly located—close to the airport. The staff were incredibly friendly and helpful. Excellent value for the price. Other guests very noisy all night.
Chisom
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I enjoyed my stay but the only thing was that no ac
Lewis
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel was generally not very clean, paint peeling off of walls in the room, there was some sort of liquid spilled down the wall, several items of rubbish on the floor, elevators disgusting etc. Good if on a budget and only need a bed for a night but any more than that and wouldn’t recommend. Was going to return as in the office again for a week in September but likely won’t be now. Breakfast was quite disgusting.
Read More
Soyeb
Business
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Overall stay was satisfactory only downside you have to keep asking for refill at breakfast.
charlene
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice hotel for a reasonably priced short express stay when needed . Nothing fancy but convenient and staff are friendly and helpful. They have parking which is convenient but its quite small . We were lucky to grab a spot.
Tefo
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Try to live kettle and cup so that we can make our self a cup of tea.
David
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Excellent staff very welcoming and excellent value for money.
Laurie
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I liked the quietness.
I liked the breakfast food.
Christopher
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Just an average room. It was quite comfortable and suited for one night passing by. The bathroom is a bit outdated and the area surrounding is a bit ‘dodgy’ is how I would put it. Breakfast was nice enough.
John
Business
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Awful hotel. Very dirty, very noisy and smells dreadful.
I pre booked 3 separate stays and left on the first and tried to cancel future stays based on this and the hotel refused.
Extremely disappointing
Elizabeth
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The lift certainly needs sorted. It stopped on a floor that once out the lift looked like a building site! Then the lift didnt work for us to get back in. my family and another guest eventually found a service door leading to steps. My 3 young child were terrified. A security guard did find us and showed us some of the way after we had to lift my daughter in her wheelchair down the stairs. In the end a man who worked in the kitchen took us to reception. We had no time to make a complaint as the time we had wasted meant we had less time to get to the airport. Staff said the lift sometimes does that!!
Read More
Geoff
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Cleanest ever hotel room I have stayed in. Spotless.
We had trouble finding the entrance doorway, the reception was noisy (noises echoing made it worse). Dining room and food laid out for breakfast and the tables and seating were separated by the reception desks and the route to the door and lifts. Poor design. Such a shame as the staff were very helpful.
Read More
Number of reviews per page
20
40