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Thistle Express London Luton
Hotels
7.8
/10
Pleasant
1,019 reviews
What Guests Say About Their Stay
Geoffrey
10.0
/ 10
Can’t fault it. Busy hotel but run smoothly by the attentive staff. From the reception to the catering and cleaners. I had a clean comfortable room and the breakfast team worked hard to keep the buffet stocked during a very busy time.
Andrew
10.0
/ 10
Centrally located in the town centre and near railway station. Nice clean room, Wi-Fi, comfortable and excellent complimentary breakfast.
Geoffrey
10.0
/ 10
A great welcome when checking in.
The staff had a lot thrown at them and they managed beautifully. Both coffee machines giving up on the same day one of the lifts broke down and a large group of overseas visitors arrived.
They arranged hot water for drinks and the kitchen staff worked really hard keeping the buffet stocked.
My double room was large and comfortable
In the Area
See Map
The Mall, Library Road, Luton, England, LU1 2TR
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Thistle Express London Luton
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What's around Thistle Express London Luton
The Mall, Library Road, Luton, England, LU1 2TR
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Discover More About Thistle Express London Luton
Location
Staying at Thistle Express London Luton is a good choice when you are visiting Luton.
About Thistle Express London Luton
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Thistle Express London Luton.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Thistle Express London Luton is the right place to stay.
All facilities in Thistle Express London Luton
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
General
- Parking
- Parking (surcharge)
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Thistle Express London Luton
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for English breakfast: approximately GBP 6.50 per person
- Uncovered self parking fee: GBP 15.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. For Sat Nav please enter postcode LU1 2PA.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 05:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Thistle Express London Luton | 152 |
Number of floors in Thistle Express London Luton | 7 |
Another facilities in Thistle Express London Luton | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Luggage storage |
Frequently asked question in Thistle Express London Luton
What are available facilities at Thistle Express London Luton?
There are top facilites at Thistle Express London Luton such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Thistle Express London Luton?
The standard check-in time at Thistle Express London Luton is starting from 15:00 - 05:00 while the latest check-out time is at Before 11:00
Does Thistle Express London Luton provide breakfast?
Yes, Thistle Express London Luton provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Thistle Express London Luton?
Thistle Express London Luton is a 3.0-star hotel.
How many floors does Thistle Express London Luton have?
Thistle Express London Luton has 7 floors.
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More Reviews from Other Guests in Thistle Express London Luton
Overall Ratings & Reviews Thistle Express London Luton
Other sources (1,019)
7.8
Pleasant
From 1,019 reviews
Cleanliness
8.0
Room Comfort
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Thistle Express London Luton
Number of reviews per page
20
40
Top reviews
Clare
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A bit noisy outside but convenient to the Luton Bus station for the airport
Geoffrey
Business
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Can’t fault it. Busy hotel but run smoothly by the attentive staff. From the reception to the catering and cleaners. I had a clean comfortable room and the breakfast team worked hard to keep the buffet stocked during a very busy time.
Simon
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great
Johanna
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Food good bed ok pillows to hard diding use it transport not need in town centre
elizabeth
Business and Leisure with Children
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rooms were dirty, bathtub black, sheets were somehow oily and scratchy at the same time with the paper thin pillow. The breakfast was the worst I’ve ever had and I’m in the military I’m used to dog food. It appeared to be bread shaped into egg and sausage shaped food. The morning staff would ignore you for the simplest of questions. The only good thing about the hotel was the night staff who greeted us were friendly.
Read More
Simon
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room and bed clean and comfortable
Simon
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The payment was taken 2 times and I still have not had it credited to my account
Andrew
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Centrally located in the town centre and near railway station. Nice clean room, Wi-Fi, comfortable and excellent complimentary breakfast.
John
Business
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
100 pound for 2 nights. Not to bad. Single room on 9th floor. Only one working lift to ages to get up and down. Although free coffee downstairs. Tea making facilities in the room would of been useful especially as a disabled person. Breakfast was free. Not bad for the price however not enough seating i ate my breakfast stood up. Also be aware of car park charges. 10 pounds a night unless you have blue badge. Honest the hotel needs some investment. Carpets need to be clean. Probably wouldn't stay again.
Read More
Abdullah
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I love it
Geoffrey
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
A great welcome when checking in.
The staff had a lot thrown at them and they managed beautifully. Both coffee machines giving up on the same day one of the lifts broke down and a large group of overseas visitors arrived.
They arranged hot water for drinks and the kitchen staff worked really hard keeping the buffet stocked.
My double room was large and comfortable
Read More
Colin
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely Hotel, I cant fault it, other than the breakfast was limited. Great value, bed perfect and the staff were brilliant.
Charles
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Helpful staff helped us get to our early morning flight and even with a some snacks since we couldn't make it to their breakfast.
Verified traveler
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The place was dirty and run down. The breakfast was terrible especially the eggs.
Verified traveler
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Bed was average, the food did not look nice in the slightest. The room was quite rundown and the handle in the bathroom was broken. The plug drain was dirty and the sink plug was stuck in and unable to get out so when washing your hands, it will take over an hour for the water to drain out. All night u could hear other people playing music and the environment surrounding the hotel is not nice either. The place is surrounded by youths all smoking and drinking whilst listening to music and swearing. You do not feel safe at all in this hotel, practically just waiting for something to happen. Will not recommend at all, especially if you are a family with kids. Also the switch was broken for the light switch so only one would work.
Read More
Bridget
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Breakfast wasn't so great
Bridget
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was near the shops
Amber
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great location. Staff on arrival were very friendly and helpful. First impression of reception was modern and clean. The room was clean, spacious and the bed was so comfortable.
Stephen
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Wondwrful staff. I arrived at night very tired. Staff made me instantly welcome, still smiling and polite despite the hour. Explained everything about breaksfast, free coffee etc. Room very comfortable and slept well. Breakfast: there was plenty as well as many staff to ensure fully stocked and dirty plates removed. Checkout was quick and again done with a smile.
The price for this hotel in the town centre was cheaper than those nearer the airport but still close by. And breakfast was included whereas most of the others charge extra, making the value even better.
I was not expecting much out of the hotel based on the price and was very pleasantly surprised.
Quality was very good, but the key point has to be the staff.
They are a credit to the hotel.
Read More
John
Business
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Dreadful hotel, very dirty, smelly, shower not working properly.
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews Thistle Express London Luton
Other sources (1,019)
7.8
Pleasant
From 1,019 reviews
Cleanliness
8.0
Room Comfort
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Thistle Express London Luton
Number of reviews per page
20
40
Top reviews
Clare
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A bit noisy outside but convenient to the Luton Bus station for the airport
Geoffrey
Business
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Can’t fault it. Busy hotel but run smoothly by the attentive staff. From the reception to the catering and cleaners. I had a clean comfortable room and the breakfast team worked hard to keep the buffet stocked during a very busy time.
Simon
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great
Johanna
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Food good bed ok pillows to hard diding use it transport not need in town centre
elizabeth
Business and Leisure with Children
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rooms were dirty, bathtub black, sheets were somehow oily and scratchy at the same time with the paper thin pillow. The breakfast was the worst I’ve ever had and I’m in the military I’m used to dog food. It appeared to be bread shaped into egg and sausage shaped food. The morning staff would ignore you for the simplest of questions. The only good thing about the hotel was the night staff who greeted us were friendly.
Read More
Simon
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room and bed clean and comfortable
Simon
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The payment was taken 2 times and I still have not had it credited to my account
Andrew
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Centrally located in the town centre and near railway station. Nice clean room, Wi-Fi, comfortable and excellent complimentary breakfast.
John
Business
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
100 pound for 2 nights. Not to bad. Single room on 9th floor. Only one working lift to ages to get up and down. Although free coffee downstairs. Tea making facilities in the room would of been useful especially as a disabled person. Breakfast was free. Not bad for the price however not enough seating i ate my breakfast stood up. Also be aware of car park charges. 10 pounds a night unless you have blue badge. Honest the hotel needs some investment. Carpets need to be clean. Probably wouldn't stay again.
Read More
Abdullah
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I love it
Geoffrey
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
A great welcome when checking in.
The staff had a lot thrown at them and they managed beautifully. Both coffee machines giving up on the same day one of the lifts broke down and a large group of overseas visitors arrived.
They arranged hot water for drinks and the kitchen staff worked really hard keeping the buffet stocked.
My double room was large and comfortable
Read More
Colin
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely Hotel, I cant fault it, other than the breakfast was limited. Great value, bed perfect and the staff were brilliant.
Charles
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Helpful staff helped us get to our early morning flight and even with a some snacks since we couldn't make it to their breakfast.
Verified traveler
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The place was dirty and run down. The breakfast was terrible especially the eggs.
Verified traveler
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Bed was average, the food did not look nice in the slightest. The room was quite rundown and the handle in the bathroom was broken. The plug drain was dirty and the sink plug was stuck in and unable to get out so when washing your hands, it will take over an hour for the water to drain out. All night u could hear other people playing music and the environment surrounding the hotel is not nice either. The place is surrounded by youths all smoking and drinking whilst listening to music and swearing. You do not feel safe at all in this hotel, practically just waiting for something to happen. Will not recommend at all, especially if you are a family with kids. Also the switch was broken for the light switch so only one would work.
Read More
Bridget
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Breakfast wasn't so great
Bridget
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was near the shops
Amber
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great location. Staff on arrival were very friendly and helpful. First impression of reception was modern and clean. The room was clean, spacious and the bed was so comfortable.
Stephen
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Wondwrful staff. I arrived at night very tired. Staff made me instantly welcome, still smiling and polite despite the hour. Explained everything about breaksfast, free coffee etc. Room very comfortable and slept well. Breakfast: there was plenty as well as many staff to ensure fully stocked and dirty plates removed. Checkout was quick and again done with a smile.
The price for this hotel in the town centre was cheaper than those nearer the airport but still close by. And breakfast was included whereas most of the others charge extra, making the value even better.
I was not expecting much out of the hotel based on the price and was very pleasantly surprised.
Quality was very good, but the key point has to be the staff.
They are a credit to the hotel.
Read More
John
Business
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Dreadful hotel, very dirty, smelly, shower not working properly.
Number of reviews per page
20
40