Vega Hotel Gading Serpong

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8.3
/10
Very Good
10,867 reviews

What Guests Say About Their Stay

Staff Friendliness (231)
Surroundings (212)
Distance To City Center (205)
Accessibility (205)

I***a

10.0
/ 10
I was very satisfied with my stay at this hotel! The service was friendly, the room was clean and comfortable, the amenities were complete, and the atmosphere was very peaceful. The breakfast was delicious and varied. The location is also strategic, close to everything. Overall, it was a pleasant stay and I will definitely return if I'm in this city! 🌟
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a***a

9.7
/ 10
This hotel is super amazing. I checked out and the hotel staff informed me about my child's phone being left behind on WhatsApp. Their honesty is extraordinary. Thank you to Ms. Mutiara and Ms. Sarah who were very helpful. The hotel is comfortable. The service is good. The AC was not cold for a while and the service staff came to the room to fix it. I will definitely come back here if I come to Tangerang again.
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D***a

10.0
/ 10
Clean hotel, friendly staff, complete facilities, nice rooms, close to Summarecon Mall Serpong, very strategic location.
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N***a

8.8
/ 10
Comfortable, Clean room, cool. , hotel location is close to shopping facilities and others, many food vendors around the hotel, spacious parking, only towels at the swimming pool are very limited.
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Rio S.

8.8
/ 10
My favorite 3 stars hotel in Gading Serpong. Everything is working well, and the plus point is they have 43 inch smart TV on every room with good Wi-Fi connection.
In the Area
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Vega Center, Jalan CBD Barat Kav 1 Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Vega Hotel Gading Serpong (Formerly Ara Hotel Gading Serpong) Vega Hotel Gading Serpong is located in area / city Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Vega Hotel Gading Serpong Address: Map & Location

Vega Center, Jalan CBD Barat Kav 1 Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810
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Lobby Vega Hotel Gading Serpong
Lobby 2 Vega Hotel Gading Serpong

Discover More About Vega Hotel Gading Serpong

VEGA HOTEL GADING SERPONG, THE TOP CHOICE IN GADING SERPONG

Gading Serpong

– Vega Hotel Gading Serpong is a modern hotel that stands out with its contemporary design and dynamic atmosphere. Unlike most 3-star hotels, Vega Hotel Gading Serpong offers a more premium lifestyle experience, often making it feel like a 4-star hotel. Vega Hotel Gading Serpong features a very large swimming pool, surrounded by a comfortable lounge area. This pool is not only perfect for relaxing, but also ideal for serious swimming. Its size, far exceeding the average size of other hotels in its class, makes it a favorite spot for guests, whether for recreation or relaxing with the family.

In addition to the swimming pool, the hotel also offers complete facilities to support various needs, such as modern meeting rooms that can be used for various events, from small business meetings to banquets.

Vega Hotel Gading Serpong is strategically located in the heart of Gading Serpong. Its proximity to various shopping centers, entertainment venues, and business areas makes it an ideal choice for both business travelers and tourists.

Other facilities that ensure guest comfort include comfortable rooms, elegantly designed, clean, and equipped with modern amenities such as fast Wi-Fi and flat-screen smart TVs. Yugo Restaurant serves a delicious menu, ranging from local to international dishes. Guests can also enjoy a varied breakfast buffet or à la carte meals for lunch and dinner.

With all its advantages—from a spacious swimming pool, strategic location, to premium amenities—Vega Hotel Gading Serpong offers an experience that exceeds expectations for a 3-star hotel. This hotel is not only suitable for a place to stay, but also a destination for vacations, business activities, or simply relaxation.

All facilities in Vega Hotel Gading Serpong

Entertainment Facility Vega Hotel Gading Serpong
Entertainment Facility
Common Space Vega Hotel Gading Serpong
Common Space
Lobby Vega Hotel Gading Serpong
Lobby
Accommodation Services Vega Hotel Gading Serpong
Accommodation Services
Exterior Vega Hotel Gading Serpong
Exterior

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Transportation

  • Airport transfer
  • Area shuttle
  • Secure parking
  • Shopping center shuttle

Things to Do

  • Massage
  • Outdoor pool
  • Outdoor pool
  • Spa

Business Facilities

  • Computer station
  • Meeting facilities
  • Projector

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in Vega Hotel Gading Serpong

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

balcony has been permanently closed for safety reason closed temporarily from 2-7-2026 to 31-12-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Vega Hotel Gading Serpong
143
Number of floors in Vega Hotel Gading Serpong
9
Another facilities in Vega Hotel Gading Serpong
ATM/Banking, Beauty salon, Grocery, Hair salon, Laundry

Frequently asked question in Vega Hotel Gading Serpong

What are available facilities at Vega Hotel Gading Serpong?
There are top facilites at Vega Hotel Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Vega Hotel Gading Serpong?
Check-in time at Vega Hotel Gading Serpong is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Vega Hotel Gading Serpong provide breakfast?
Yes, Vega Hotel Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Vega Hotel Gading Serpong?
Vega Hotel Gading Serpong is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Vega Hotel Gading Serpong have?
Vega Hotel Gading Serpong has 9 floors.
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More Reviews from Other Guests in Vega Hotel Gading Serpong

Overall Ratings & Reviews Vega Hotel Gading Serpong

Traveloka (10,765)
Other sources (102)
8.4
Very Good
From 10,765 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Vega Hotel Gading Serpong
All
Staff Friendliness (151)
Bedroom (135)
Ambiance (129)
Surroundings (127)
Accessibility (122)
Room Space (122)
Family Friendly (116)
Bathroom (112)
Hotel Area (110)
Taste (110)
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Traveler Reviews Vega Hotel Gading Serpong

Number of reviews per page
20
40
Customer reviews
Farah A. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 day(s) ago
My stay at this hotel was unfortunately not a pleasant experience, especially because of the service at the restaurant during breakfast. When we arrived at the restaurant, there was no greeting or warm welcome from the staff. I even had to ask for a table, but my request was ignored and the staff simply walked away. In another situation, I saw guests looking for a place to rinse off after swimming, but the staff just stared at them without offering any assistance. In addition, many of the breakfast items ran out and were not refilled promptly. Guests had to wait for quite some time, which was disappointing and affected the overall breakfast experience. It was quite noticeable that the hotel’s staff training and grooming standards need significant improvement, particularly in terms of hospitality, attentiveness, and customer service. Overall, this was my personal experience staying at this hotel, and unfortunately, it will probably be my first and last visit.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Friendly staff. Clean swimming pool. Very comfortable rooms.
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff's service was good and the room is clean.
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maralie a.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
It was very enjoyable, the atmosphere was comfortable.
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s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The mattress is starting to get thin and uneven, and it's time for a new one. It's uncomfortable.
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1 people find it helpful
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Don't close the balcony door; it's best to leave it open. You can add acrylic or GRC panels to the railing for security, or install a small window to let in fresh air. A stuffy room is uncomfortable.
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J***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotel but still delicious fried chicken
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the staff are friendly, and the facilities are great. The kids loved the spacious pool and its many slides.
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s***y
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
I always come here on vacation, but this is the first time I've had a smoking room, but the balcony wouldn't open. It was a corner room, 205, and it was incredibly damp.
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1 people find it helpful
T***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The Wi-Fi in the room isn't smooth and reliable. Wi-Fi availability needs to be improved.
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1 people find it helpful
T***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The Wi-Fi in the room was very slow and not smooth.
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1 people find it helpful
N***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Friendly staff. Clean and comfortable rooms.
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Nova S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
A comfortable, strategic location, clean rooms with a mini fridge, and a fun kids' pool. Unfortunately, there was a minor power outage that night, causing the entire room to go out for 30-45 minutes.
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 5 week(s) ago
This is my first time experiencing a hotel electrical short circuit, resulting in a blackout. And the air in the B1 parking lot for motorcycles is unpleasant and smelly. Please pay attention to the cleanliness of the B1 parking lot so it's comfortable to breathe.
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S***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The location is very close to the SMS mall. It's clean, and the pool is large enough for both children and adults to swim. It's clean and the service is good.
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1 people find it helpful
N***z
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 5 week(s) ago
The hotel was clean and comfortable, but unfortunately, the large slide wasn't open. I've stayed here twice before, bringing my kids so they could play in the pool. Both times, the large slide wasn't open. It was a real disappointment.
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1 people find it helpful
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is close to the mall, the swimming pool is very kids friendly.
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1 people find it helpful
S***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Standard rooms have a refrigerator, cool air conditioning, and a large TV. Unfortunately, there are no extra towels for the pool.
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t***a
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
There is less variety for breakfast.
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1 people find it helpful
Profile Picture
Jaka W. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
For the umpteenth time here, there is no need to doubt.
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Number of reviews per page
20
40

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Bedroom 4 Vega Hotel Gading Serpong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Vega Hotel Gading Serpong

Traveloka (10,765)
Other sources (102)
8.4
Very Good
From 10,765 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Vega Hotel Gading Serpong
All
Staff Friendliness (151)
Bedroom (135)
Ambiance (129)
Surroundings (127)
Accessibility (122)
Room Space (122)
Family Friendly (116)
Bathroom (112)
Hotel Area (110)
Taste (110)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Vega Hotel Gading Serpong

Number of reviews per page
20
40
Customer reviews
Farah A. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 6 day(s) ago
My stay at this hotel was unfortunately not a pleasant experience, especially because of the service at the restaurant during breakfast. When we arrived at the restaurant, there was no greeting or warm welcome from the staff. I even had to ask for a table, but my request was ignored and the staff simply walked away. In another situation, I saw guests looking for a place to rinse off after swimming, but the staff just stared at them without offering any assistance. In addition, many of the breakfast items ran out and were not refilled promptly. Guests had to wait for quite some time, which was disappointing and affected the overall breakfast experience. It was quite noticeable that the hotel’s staff training and grooming standards need significant improvement, particularly in terms of hospitality, attentiveness, and customer service. Overall, this was my personal experience staying at this hotel, and unfortunately, it will probably be my first and last visit.
Read More
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Friendly staff. Clean swimming pool. Very comfortable rooms.
Translated by Google Icon
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Find this review helpful?
J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The staff's service was good and the room is clean.
Find this review helpful?
maralie a.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
It was very enjoyable, the atmosphere was comfortable.
Translated by Google Icon
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Find this review helpful?
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The mattress is starting to get thin and uneven, and it's time for a new one. It's uncomfortable.
Translated by Google Icon
See original
1 people find it helpful
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Don't close the balcony door; it's best to leave it open. You can add acrylic or GRC panels to the railing for security, or install a small window to let in fresh air. A stuffy room is uncomfortable.
Translated by Google Icon
See original
Find this review helpful?
J***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotel but still delicious fried chicken
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All the staff are friendly, and the facilities are great. The kids loved the spacious pool and its many slides.
Translated by Google Icon
See original
Find this review helpful?
s***y
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
I always come here on vacation, but this is the first time I've had a smoking room, but the balcony wouldn't open. It was a corner room, 205, and it was incredibly damp.
Translated by Google Icon
See original
1 people find it helpful
T***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The Wi-Fi in the room isn't smooth and reliable. Wi-Fi availability needs to be improved.
Translated by Google Icon
See original
1 people find it helpful
T***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The Wi-Fi in the room was very slow and not smooth.
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Friendly staff. Clean and comfortable rooms.
Translated by Google Icon
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Find this review helpful?
Nova S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
A comfortable, strategic location, clean rooms with a mini fridge, and a fun kids' pool. Unfortunately, there was a minor power outage that night, causing the entire room to go out for 30-45 minutes.
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 5 week(s) ago
This is my first time experiencing a hotel electrical short circuit, resulting in a blackout. And the air in the B1 parking lot for motorcycles is unpleasant and smelly. Please pay attention to the cleanliness of the B1 parking lot so it's comfortable to breathe.
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The location is very close to the SMS mall. It's clean, and the pool is large enough for both children and adults to swim. It's clean and the service is good.
Translated by Google Icon
See original
1 people find it helpful
N***z
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 5 week(s) ago
The hotel was clean and comfortable, but unfortunately, the large slide wasn't open. I've stayed here twice before, bringing my kids so they could play in the pool. Both times, the large slide wasn't open. It was a real disappointment.
Translated by Google Icon
See original
1 people find it helpful
r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel is close to the mall, the swimming pool is very kids friendly.
Translated by Google Icon
See original
1 people find it helpful
S***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Standard rooms have a refrigerator, cool air conditioning, and a large TV. Unfortunately, there are no extra towels for the pool.
Translated by Google Icon
See original
Find this review helpful?
t***a
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
There is less variety for breakfast.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Jaka W. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
For the umpteenth time here, there is no need to doubt.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40