We had a pleasant stay at Langham. The staff are great, very keen on details. The atmosphere was nice, the breakfasts were good. We had an upgraded room to a cityscape view, just tell if you're bringing a kid, they will provide you with cute little tents and amenities, amazing experience 🤍
Stayed here to watch a concert (like many others at the time) at the venue nearby and it was amazing. Decided last minute to book a stay here for convenience since only 15 minutes walk from the venue and did not regret a single thing. The price is on the higher side but you really get what you paid for. The service was excellent from the start, I was able to check in early in the morning, all the staffs (I mean like everyone) work their very best to provide the best service. I asked for extending a night and they accommodated so well. Room is excellent, breakfast has variety of choices too. Definitely would stay again if there 's an event nearby. Oh also I left my laptop charger by accident and they reached out via email really quick. Really appreciated it. Thank you so much Mulia!
best hospitality! we stayed 1 night for staycation, everything so smooth and easy. best part, staff nice and set up a birthday compliment for my daughter. protocol for covid safe is done very well, even when breakfast at resto thank you The Sultan!
During the pandemic we've been stayed at several five stars hotels for a staycation. With that being said, we can say confidently that we had experienced the best service from all staffs here in Ritz-Carlton Pacific Place. The staffs were very accommodative. They know you, they call you by your name. They always made sure that we had all our needs fulfilled. The food was superb with so many variations from western to eastern and a mix of both. The room was spacious and clean, and the view was spectacular! Looking forward for our next stay!
The hotel is ready old, seriously need renovation. No hot water, Only warm water for shower even the maintenance guy came and fixed it. The hotel room is smell old room. Carpet, furniture, bathroom is old. TV doesn't work properly.
We ask for connecting room and they put us on old rooms (Room 1019 & 1021) that completely different from the photo they been posting. We can't sleep cause the noise of stepping foot from the room above us. The rooms was completely not worth it for that price.
While the promotional price was generous, the condition of the room/bathroom was poor. No hot water. The location is a short taxi ride away to shops, however the actual building is difficult to find. The location is also close to a nightclub which was very noisy/loud music until 3 am.
Stayed during eid. Excellent service from hotel staff. They also set up children activities. Unfortunately, because it was a bit crowded, checking in and out took longer than usual. Overall it was a very pleasant stay with excellent facilities as always.
Booking 1 night for me and my family (my brothers, my mom and 2 children). Arrived at 11 pm. Got the connecting room. The toilet was so smelly strong urine odor. I asked to be cleaned, they kindly helped to clean but still it has the smell and it was midnite already. We decide not to use that toilet and use the other 's room. And around 8 in the morning the loud buzzing sound woke us up. Few time loud buzzing sound. Really dissapointment for a 5 stars hotel.
Super awesome! Friendly staff, nice driver, I remember his name — Kahfi, all the staff are super helpful whenever you have problems/issues, they will give you the best service & solutions. Last but not least, all restaurant units are very good and very friendly. Definitely will comeback!