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Aston Inn Mataram
Hotels
Preferred Partner Plus
8.6
/10
Very Good
4,996 reviews
What Guests Say About Their Stay
Distance To City Center (114)
Staff Friendliness (107)
Bedroom (100)
Ambiance (97)
Rose S.
8.5
/ 10
this hotel is very modern hotel comparing to others in the city which mostly are still local. I like to stay here and always stay in this hotel everytime I come to Lombok. The breakfast is awesome.
Rizky K.
9.7
/ 10
I really love this hotel and their services. clean and minimalist style room. comfy bed and sheets. carpets along the corridor were clean and doesn't smell. clean pool, great spa, nice breakfast.
Bogie P. P.
8.5
/ 10
Service excellence. Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice
Herda S. D. K.
8.5
/ 10
Strategic location in the middle of the town. The breakfast was great and worth for the money you spent
Agil H. P.
9.7
/ 10
Unexpected vast room, with great amenities and great access to town center in Mataram.
In the Area
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Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Aston Inn Mataram
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What's around Aston Inn Mataram
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Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
Discover More About Aston Inn Mataram
Location
Staying at Aston Inn Mataram is a good choice when you are visiting Cakranegara.
About Aston Inn Mataram
From business event to corporate gathering, Aston Inn Mataram provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Aston Inn Mataram, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Aston Inn Mataram exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Aston Inn Mataram is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Aston Inn Mataram.
All facilities in Aston Inn Mataram
Swimming Pool
Functional Hall
Lobby
CleanAccommodation
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Porter
- Tours
- Wedding service
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Poolside bar
- Bar
- Snack bar
- Snacks
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Things to Do
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Spa
- Sun loungers
- TV lounge
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Shops
- Supermarket
Business Facilities
- Business center
- Meeting facilities
- Projector
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Valet parking
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Aston Inn Mataram
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Swimming Pool closed temporarily from 31-10-2024 to 15-11-2024.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Aston Inn Mataram | 130 |
Number of floors in Aston Inn Mataram | 7 |
Another facilities in Aston Inn Mataram | Bellhop, Welcoming drinks, Concierge, Doorman, Front desk |
Frequently asked question in Aston Inn Mataram
What are available facilities at Aston Inn Mataram?
There are top facilites at Aston Inn Mataram such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Inn Mataram?
The standard check-in time at Aston Inn Mataram is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Inn Mataram provide breakfast?
Yes, Aston Inn Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Aston Inn Mataram
Traveloka (4,882)
Other sources (113)
8.6
Very Good
From 4,882 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.5
Location
8.8
Service and Facilites
8.7
People often mention about Aston Inn Mataram
All
Distance to City Center (76)
Bedroom (74)
Staff Friendliness (72)
Ambiance (68)
Room Space (64)
Bathroom (62)
Accessibility (61)
Taste (61)
Hotel Area (59)
Variety (56)
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Traveler Reviews Aston Inn Mataram
Number of reviews per page
20
40
Customer reviews
O***l
10.0
/10
Reviewed 14 hour(s) ago
Ok fine thank you very much yeah…….
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G***t
10.0
/10
Reviewed 1 day(s) ago
Polite, friendly, comfortable, best service.
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M
Mujiburrahman
9.7
/10
Reviewed 6 day(s) ago
Kids' favorite choice for overnight stays 👍
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I***n
8.5
/10
Reviewed 1 week(s) ago
It was fun and the service was very good
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Accommodation's Reply
12 Jul 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are delighted to know that you are happy and satisfied with our service. Reviews like this motivate us to continue providing the best for each and every guest. We look forward to welcoming you back to Aston Inn Mataram! Warmest regards, Dayu Febry, Front Office Manager
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danial
10.0
/10
Reviewed 2 week(s) ago
Friendly hotel staff, strategic location in Mataram city
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Accommodation's Reply
12 Jul 2025
Dear Mr. Danial M, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are delighted to know that you enjoyed our hospitality and the hotel's strategic location in the heart of Mataram. We hope we can continue to be your top choice when visiting Lombok. We look forward to welcoming you back in the near future. Best regards, Dayu Febry, Front Office Manager
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IW
Indah W.
10.0
/10
Reviewed 2 week(s) ago
Good, delicious food, comfortable, good access
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Ms. Indah W, Warm greetings from Aston Inn Mataram! Thank you for this brief but meaningful review! We're delighted to hear that you felt comfortable, enjoyed the food, and were satisfied with the location and accessibility of our hotel. We hope you had a memorable stay. We look forward to welcoming you back again soon. Best regards, Dayu Febry, Front Office Manager
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m***n
10.0
/10
Reviewed 2 week(s) ago
Very pleasant hotel
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Accommodation's Reply
09 Jul 2025
Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your brief but memorable review! We are delighted to hear that you found our hotel enjoyable. Reviews like these motivate the entire team to continue providing the best service. We look forward to your next visit! Best regards, Dayu Febry, Front Office Manager
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A***e
Leisure
9.7
/10
Reviewed 2 week(s) ago
The hotel smells good, so you can relax and rest after quite a busy activity, thanks Aston Inn :)
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Accommodation's Reply
09 Jul 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your wonderful review! We are delighted to know that you felt comfortable and relaxed during your stay, especially after a busy day. Cleanliness and a fresh scent are our top priorities so that our guests can rest optimally. See you again on your next visit, and thank you for choosing Aston Inn Mataram! Warmest regards, Dayu Febry, Front Office Manager
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AA
Adinda A.
Staycation
10.0
/10
Reviewed 2 week(s) ago
Nice hotel, rooms are cleaned every day, comfortable, enough for traveling/honeymoon
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Accommodation's Reply
09 Jul 2025
Dear Ms. Adinda A, Warm greetings from Aston Inn Mataram! Thank you for your kind and pleasant review! We are delighted to know that you felt comfortable during your stay, and that our room cleaning service met your expectations. It was a pleasure to be a part of your travel or honeymoon moments. We look forward to welcoming you back again in the future! Warm regards, Dayu Febry, Front Office Manager
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F***h
Leisure
10.0
/10
Reviewed 3 week(s) ago
always like staying at Aston, the atmosphere is comfortable, the staff is friendly, close to the city center
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Accommodation's Reply
09 Jul 2025
Dear Our Guests, Warmest greetings from Aston Inn Mataram! Thank you for your review and trust in Aston! We are delighted to hear that you have always enjoyed your stay with us, from the comfortable atmosphere, friendly staff, to the strategic location. Reviews like these motivate us to continue providing the best service. We look forward to welcoming you back on your next visit! Warmest regards, Dayu Febry, Front Office Manager
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F***h
Leisure
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the hotel is comfortable, the location is close to the city center.
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Accommodation's Reply
09 Jul 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your kind review! We are delighted to know that you enjoyed your stay, were satisfied with the friendliness of our staff, and enjoyed the hotel's strategic location. Positive feedback like this motivates us to continue providing the best service. We look forward to welcoming you back again soon! Best regards, Dayu Febry, Front Office Manager
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Faudzan B. A.
Business
9.4
/10
Reviewed 4 week(s) ago
Good hotel for vacation or work
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Accommodation's Reply
26 Jun 2025
Dear Mr.Faudzan B. A.
A Warm Greetings from Aston Inn Mataram!
Thank you for your kind review! We’re happy to hear that you found Aston Inn Mataram suitable for both vacation and work. We look forward to welcoming you back for your next stay, whether for business or leisure!
Best regards,
Front Office Manager
S***o
Staycation
8.5
/10
Reviewed 4 week(s) ago
Good and pleasant service
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Accommodation's Reply
21 Jun 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are very happy to hear that you are happy with the service we provide. Hopefully this pleasant experience will make you come back to Aston Inn Mataram again. See you again on your next visit. Warmest regards, Dayu Febry. Front Office Manager
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Sri W.
10.0
/10
Reviewed 6 week(s) ago
Nice service, clean, dry bathroom.
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Accommodation's Reply
18 Jun 2025
Dear Mrs.Sri W,
A Warm Greetings from Aston Inn Mataram!
Thank you for your kind review! We’re delighted to hear that you appreciated our service and found the room and bathroom clean and comfortable. Your satisfaction means a lot to us, and we hope to welcome you back again soon at Aston Inn Mataram!
Best regards,
Front Office Manager
N***i
Business
9.1
/10
Reviewed 7 week(s) ago
Staff is friendly, my son dropped a drink on the hotel lobby floor making a mess. Hotel staff is friendly and helpful
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Accommodation's Reply
18 Jun 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your review and appreciation of our hospitality. We are happy to assist you during the incident in the lobby, and even happier to know that you and your family are comfortable. We always strive to provide the best service with all our heart. See you again at Aston Inn Mataram!. Warmest regards, Dayu Febry. Front Office Manager.
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is
ivan s.
Business
10.0
/10
Reviewed 8 week(s) ago
Many supermarkets. Near the pharmacy.
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Accommodation's Reply
13 Jun 2025
Dear Mr. Ivan S, Warm greetings from Aston Inn Mataram! Thank you for your review! We are glad that our location close to supermarkets and pharmacies made it easy for you during your stay. We hope to welcome you back again in the future!. Warm regards, Dayu Febry. Front Office Manager
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y***y
8.5
/10
Reviewed 8 week(s) ago
Good food, friendly staff, just a bit slow when we asked for proof of stay...
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Accommodation's Reply
13 Jun 2025
Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your review and feedback. We are glad to hear that you enjoyed the food and felt comfortable with the friendliness of our staff. We apologize for the delay in processing the request for the proof of stay. Your feedback is very important and will be used as evaluation material to improve our service in the future. We look forward to welcoming you back with a smoother and more enjoyable experience. Warm regards, Dayu Febry. Front Office Manager
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R***n
Business
9.4
/10
Reviewed 8 week(s) ago
The hotel location is strategic, close to the mall too. The room is clean and there is a swimming pool area too. Breakfast provides quite a lot of food choices.
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Accommodation's Reply
13 Jun 2025
Dear Our Guest, Warm greetings from Aston Inn Mataram! Thank you for your positive review! We are glad you enjoyed our strategic location close to the mall, the cleanliness of the rooms, the swimming pool facilities, and the variety of menus at breakfast. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit with an equally pleasant experience. Warm regards, Front Office Manager.
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H
Hardiyono
10.0
/10
Reviewed 8 week(s) ago
location in the city center.
clean and comfortable.friendly service
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Accommodation's Reply
13 Jun 2025
Dear Mr. Hardiyono, Warm greetings from Aston Inn Mataram! Thank you for your positive review! We are glad you felt comfortable with our strategic location, clean facilities, and the service from our team. We look forward to your next visit!. Warm regards, Front Office Manager
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Z***l
8.5
/10
Reviewed 8 week(s) ago
All hotel staff are friendly, rooms are clean.
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Accommodation's Reply
13 Jun 2025
Dear Our Guest, Warmest greetings from Aston Inn Mataram! Thank you for your positive review! We are glad to hear that you felt comfortable with the friendliness of the staff and the cleanliness of the room. Your satisfaction is our priority. We look forward to welcoming you back to Aston Inn Mataram. Warm regards, Front Office Manager
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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