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Aston Lampung City Hotel
Hotels
8.1
/10
Very Good
5,556 reviews
What Guests Say About Their Stay
Staff Friendliness (105)
Distance To City Center (101)
Ambiance (98)
Bedroom (98)
Gilbert M. S. S.
8.5
/ 10
3* hotel with 5* services. keep doing extraordinary service guys..
Evlin S.
9.7
/ 10
Room is clean, breakfast tastes good
Rizky S.
9.4
/ 10
this hotel gave us best experience for family holiday, even their hotel is 3 star hotel, but they served us like 5 star hotel, they have children pool, and the food taste was delicious, the staff was friendly, the one thing that they didn't have was only the gym.
Muhammad Y.
9.1
/ 10
Cleanliness and hospitality from all staff are the main points to you to stay in this hotel.
Guest
9.1
/ 10
Staff are friendly. Best for leisure and business trip. Excellent.
In the Area
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Jalan Gatot Subroto No. 81 Garuntang, Teluk Betung Selatan, Teluk Betung, Bandar Lampung, Lampung Province, Indonesia, 35228
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Aston Lampung City Hotel
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Aston Lampung City Hotel Address: Map & Location
Jalan Gatot Subroto No. 81 Garuntang, Teluk Betung Selatan, Teluk Betung, Bandar Lampung, Lampung Province, Indonesia, 35228
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Location
Staying at Aston Lampung City Hotel is a good choice when you are visiting Teluk Betung.
About Aston Lampung City Hotel
From business event to corporate gathering, Aston Lampung City Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Aston Lampung City Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Aston Lampung City Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Aston Lampung City Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Aston Lampung City Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Aston Lampung City Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Aston Lampung City Hotel is the right place to stay.
All facilities in Aston Lampung City Hotel
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Lobby
Exterior
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
General
- AC
- Swimming pool
- Smoking area
Food and Drinks
- A la carte breakfast
- Bar
Things to Do
- Massage
- Outdoor pool
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Parking with surcharge
Accessibilty
- Wheelchair accessible
Business Facilities
- Meeting facilities
Nearby Facilities
- Shops
Kids and Pets
- Babysitting
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Aston Lampung City Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Aston Lampung City Hotel | 119 |
Number of floors in Aston Lampung City Hotel | 7 |
Another facilities in Aston Lampung City Hotel | Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in Aston Lampung City Hotel
What are available facilities at Aston Lampung City Hotel?
There are top facilites at Aston Lampung City Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Aston Lampung City Hotel?
Check-in time at Aston Lampung City Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Aston Lampung City Hotel provide breakfast?
Yes, Aston Lampung City Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Aston Lampung City Hotel?
Aston Lampung City Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Aston Lampung City Hotel have?
Aston Lampung City Hotel has 7 floors.
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More Reviews from Other Guests in Aston Lampung City Hotel
Traveloka (5,515)
Other sources (41)
8.1
Very Good
From 5,515 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.1
Meal
8.1
Location
8.2
Service and Facilites
8.2
People often mention about Aston Lampung City Hotel
All
Ambiance (101)
Bedroom (100)
Staff Friendliness (92)
Bathroom (86)
Distance to City Center (81)
Room Space (71)
Variety (65)
Accessibility (61)
Taste (60)
Hotel Area (59)
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Traveler Reviews Aston Lampung City Hotel
Number of reviews per page
20
40
Customer reviews
G***a
Leisure
6.7
/10
Reviewed 5 day(s) ago
The hotel location was great, in the middle of the city. Easy to reach. It was a short vacation, i spent most of my time outside of the hotel, so i didn't mind any fancy hotel facilities. However, i was disappointed when the room smelled like smoking room. The staffs were helpful enough for offering to change the sheet. They sprayed with room refresher, but it couldn't erase the smoking smell completely. I stayed with my family with children, so smoke smelling room was not good enough.
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Accommodation's Reply
15 Sep 2025
Dear Guest,
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.
The issues you had with the room smelled like smoking room will be looked into and we will do our best to rectify the issue(s).
We hope you will give us another chance to prove to you our standards of service
Best Regards,
DH
Dewi H.
Leisure
10.0
/10
Reviewed 6 day(s) ago
Good.. All services are good.... Hopefully it will be better in the future
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Accommodation's Reply
15 Sep 2025
Dear Ms. Dewi H, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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R***i
Leisure
10.0
/10
Reviewed 1 week(s) ago
Close to the city center.. The service is friendly
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Accommodation's Reply
11 Sep 2025
Dear Aston Lampung visitors, thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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l***a
Business
6.7
/10
Reviewed 1 week(s) ago
This was my first and last time staying at this hotel. I imagined the Aston Lampung to be as comfortable as any other Aston I've stayed at. Upon entering room 315, the room felt a bit shabby and poorly maintained. One of the bed legs was broken, so I had to ask for it to be fixed. Towels had to be requested before being given. The bathroom toilet looked yellowed. When I showered, the water would leak out of the shower, pooling near the toilet, which could be dangerous if I slipped. Breakfast wasn't particularly tasty, for the same price.
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Accommodation's Reply
11 Sep 2025
Dear Guests of Aston Lampung, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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I***s
Leisure
6.3
/10
Reviewed 1 week(s) ago
swimm pool tiny and cramped, staff aren't friendly. facility in Hotel incomplete.
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear Guest,
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.
The issues you had with the staff aren't friendly will be looked into and we will do our best to rectify the issue(s).
We hope you will give us another chance to prove to you our standards of service.
Best Regards,
Management
DS
Dewi S.
Staycation
8.5
/10
Reviewed 2 week(s) ago
It's fun to come here often when you go to Lampung, best recommended when you go to Lampung
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Accommodation's Reply
11 Sep 2025
Dear Ms. Dewi S, thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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p***i
6.4
/10
Reviewed 2 week(s) ago
the cleanliness is lacking, the service is also less friendly
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2 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Guests of Aston Lampung, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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M***a
Business
8.5
/10
Reviewed 3 week(s) ago
The room is very clean, the bathroom is clean, only the bathroom only has 1 rain shower, there is no shower that can be moved, but overall it is OK
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Accommodation's Reply
02 Sep 2025
Dear Guests of Aston Lampung, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
See original
Guest
Business
8.7
/10
Reviewed 3 week(s) ago
Overall good, strategic location, friendly service. Need to improve the quality of food and breakfast
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Accommodation's Reply
02 Sep 2025
Dear Guests of Aston Lampung, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
See original
L***i
Staycation
9.1
/10
Reviewed 3 week(s) ago
It's quite good, but maybe it's because of the type of room chosen... the bathroom only has a shower, no additional taps and the shower water is a bit small
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Accommodation's Reply
02 Sep 2025
Dear Guests of Aston Lampung, Thank you for staying at Aston Lampung City Hotel. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
See original
D***n
Leisure
8.5
/10
Reviewed 4 week(s) ago
The hotel is pleasant, with a swimming pool that's quite kid-friendly. The food is standard for similar hotels. There was a problem with the electric kettle, but the staff quickly replaced it without any hassle. Cheers. The room was comfortable enough, but the bathroom lighting was a bit dim. Overall, I was very satisfied with my stay here.🤝
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Accommodation's Reply
27 Aug 2025
Dear Guests of Aston Lampung City, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best Regards, Judi Effendy, General Manager
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Sisca A.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Stayed here because I was on a honeymoon holiday and all the staff greeted me, wishing me a happy wedding so embarrassed 🤭🤗. The service was really good, the staff were all friendly, the room was clean, the breakfast menu was varied with lots of choices, the location was very strategic and thank God my request for a room with a good view was really given, thank you. Next time I go to Lampung, I won't skip staying at Aston, highly recommended.
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Ms. Sisca A, Thank you for staying at Aston Lampung City Hotel. Your comments will be used to improve our services in the future. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager
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A***a
Leisure
10.0
/10
Reviewed 4 week(s) ago
Extend from the plan to only stay 1 day
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2 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Guests of Aston Lampung City, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best Regards, Judi Effendy, General Manager
See original
A***a
Leisure
10.0
/10
Reviewed 4 week(s) ago
I stayed at Aston about 2 years ago and the service was still OK.
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Accommodation's Reply
27 Aug 2025
Dear Guests of Aston Lampung City, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best Regards, Judi Effendy, General Manager
See original
Y
Yulandari
Staycation
9.7
/10
Reviewed 4 week(s) ago
It would be better if the outside windows to see the view were cleaned so that the view can be seen clearly, for the service and food I was very satisfied.
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Mr./Ms. Yulandari, Thank you for staying at Aston Lampung City Hotel. Your comments will be used to improve our services in the future. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager
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KI
Krisna I. P.
Leisure
8.1
/10
Reviewed 5 week(s) ago
Check-in was delayed; my family and I weren't able to check in until after 3:00. It was a bit annoying because we were exhausted and hoping to get some rest right away. The floor was damp upon check-in, as if it had just been mopped.
There was a lot of black scale on the bathroom walls and mold on the shower glass, which should have been cleaned.
The food tasted okay, with a wide variety.
Please provide bottled water in the room, as it's a hassle to fill the kettle at the dispenser in the hallway.
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Mr./Mrs. Krisna I. P., Thank you for staying at Aston Lampung City Hotel. Your comments will be our improvement for the future. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
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H***i
Leisure
5.6
/10
Reviewed 5 week(s) ago
For a fairly high price, the room cleanliness is very lacking, the sheets are dirty and make your body itch, take a sea view, the price is more expensive than a regular view, but what you get is like the photo, the sea is not very visible, what is clearly visible is the parking lot and trees.. the service needs to be friendlier, the breakfast tastes standard..
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Guests of Aston Lampung City, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
See original
M***N
Staycation
8.2
/10
Reviewed 6 week(s) ago
friendly staff, but the room is not very clean
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Guests of Aston Lampung City, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best Regards, Judi Effendy, General Manager
See original
M***d
Leisure
7.9
/10
Reviewed 6 week(s) ago
at that price you should be able to get a smart TV and also suggestions for rejuvenating the facilities.
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1 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear Guests of Aston Lampung City, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
See original
FF
Fung F.
Leisure
6.3
/10
Reviewed 6 week(s) ago
The hotel seems unkempt, the corridors to the rooms are dark, the lobby is hot... The bathroom is a bit dirty, the AC is not cold enough, the hot water is on and off, and there is no drinking water available in the room.
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Accommodation's Reply
09 Aug 2025
Dear Mr./Mrs. Fung F, Thank you for staying at Aston Lampung City Hotel. Your comments will be used for our future improvements. We look forward to welcoming you back. Best regards, Judi Effendy, General Manager.
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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