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BATIQA Hotel Palembang
Hotels
Preferred Partner
8.5
/10
Very Good
8,128 reviews
What Guests Say About Their Stay
Distance To City Center (169)
Bedroom (158)
Staff Friendliness (148)
Ambiance (147)
Eci N.
8.5
/ 10
Pelayanannya sangat baik, ramah, bersih, makanan enak, banyak pilihan, sering ada event barbeque juga, ke sini pas liburan Nataru 3 hari di sini enak kok. Recommended.
MOHAMMAD S. B. M. Y.
9.7
/ 10
A great hotel to start with! The location is super good, even though it is not near the LRT, the placement is strategic with 3 nearby malls, two of it is reachable by foot. There are ample food stalls and convenience stores around the hotel. The nearest laundromat is only 5mins away, wash and dry only idr30 k (15 K for washing, 15k for drying). The room is super comfortable with a super comfortable bed, TV and console, sofa, office chair, work table, and free amenities such as coffee and tea. There is no refrigerator. They only have a cooler. So drinks in it won't get cold but remained cool. The toilet is a little bit sad. Though nicely made, the space is quite tight. The toilet has a Japanese seat bidet. Shower water is barely hot, more too warm. This hotel deserves to be visited. The staff are smiley and friendly. A good amount of security with lift access to levels requiring room cards.
Eko Setianto
8.5
/ 10
Nice place and good food. The atmosphere from the building was instagramable!
Dessyani D.
10.0
/ 10
Clean hotel, fast check in process, friendly staff, varied and delicious breakfast.
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M***i
9.7
/ 10
This is our first experience staying in Palembang, we chose this hotel because of its modern shape, strategic location, and competitive price.. the hotel staff are also friendly, from security, receptionist, OB, and restaurant... the room size is medium, and prayer mats are provided for prayer. we can see the city street. we stayed for 3 days with different breakfast every day, this is fun and we don't get bored.. moreover there are typical Palembang menus such as tekwan, model and also mpek2.. oh yes the mpek2 is delicious... good job BATIQA hotel 😄
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In the Area
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Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30121
Main Facilities
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This accommodation offers:
Children play area
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Garden
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Available Room Types in BATIQA Hotel Palembang
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
BATIQA Hotel Palembang Address: Map & Location
Jalan Kapten A. Rivai No. 219, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30121
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Discover More About BATIQA Hotel Palembang
Location
BATIQA Hotel Palembang is a hotel in a good neighborhood, which is located at Ilir Barat I.
About BATIQA Hotel Palembang
From business event to corporate gathering, BATIQA Hotel Palembang provides complete services and facilities that you and your colleagues need.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from BATIQA Hotel Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
BATIQA Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, BATIQA Hotel Palembang is the right place to stay.
All facilities in BATIQA Hotel Palembang
Bar, Cafe and Lounge
Fitness Center
Functional Hall
Lobby
Accommodation Services
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Shops
- Supermarket
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Vegetarian meal
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Refrigerator
- Shower
- TV
Things to Do
- Children play area
- Fitness center
- Garden
- Massage
- Spa
General
- AC
- Ballroom
- Non-smoking room
- Smoking area
Business Facilities
- Meeting facilities
- Projector
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in BATIQA Hotel Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Extra Breakfast
Accommodation charges IDR 90,000/guest for extra breakfast.
Additional Policy
for the requested toiletries kindly contact to the reservation
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at BATIQA Hotel Palembang | 159 |
Number of floors in BATIQA Hotel Palembang | 11 |
Another facilities in BATIQA Hotel Palembang | Parking, Coffee shop, Elevator, 24-hour room service, Restaurant |
Frequently asked question in BATIQA Hotel Palembang
What Time is Check In & Check Out at BATIQA Hotel Palembang?
Check-in time at BATIQA Hotel Palembang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does BATIQA Hotel Palembang provide breakfast?
Yes, BATIQA Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of BATIQA Hotel Palembang?
BATIQA Hotel Palembang is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does BATIQA Hotel Palembang have?
BATIQA Hotel Palembang has 11 floors.
How many rooms are available at BATIQA Hotel Palembang?
BATIQA Hotel Palembang has 159 rooms in total.
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More Reviews from Other Guests in BATIQA Hotel Palembang
Overall Ratings & Reviews BATIQA Hotel Palembang
Traveloka (8,103)
Other sources (25)
8.5
Very Good
From 8,103 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.4
Location
8.7
Service and Facilites
8.5
People often mention about BATIQA Hotel Palembang
All
Distance to City Center (100)
Bedroom (96)
Ambiance (92)
Staff Friendliness (90)
Bathroom (86)
Room Space (78)
Variety (78)
Hotel Area (73)
Accessibility (70)
Taste (69)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews BATIQA Hotel Palembang
Number of reviews per page
20
40
Customer reviews
a***h
Staycation
10.0
/10
Reviewed 1 day(s) ago
good room service.. check out time.. fast process...
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A***r
Business
10.0
/10
Reviewed 2 day(s) ago
Comfortable atmosphere, fast check-out process, friendly staff, varied breakfast, overall it's ok.
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M***d
8.5
/10
Reviewed 6 day(s) ago
Every time I order, there are always problems checking in.
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Accommodation's Reply
28 Oct 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
M***a
8.5
/10
Reviewed 1 week(s) ago
Comfortable... across from lots of food.
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Accommodation's Reply
28 Oct 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
B***r
Staycation
9.4
/10
Reviewed 1 week(s) ago
The AC is cold. The staff is very friendly. I haven't had a chance to try the food yet.
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Accommodation's Reply
28 Oct 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
oka F.
9.7
/10
Reviewed 2 week(s) ago
The hotel staff were friendly and responsive when requesting amenities like prayer mats, etc. for the room. The breakfast selection was also good, just schedule your meal at the right time to ensure a more comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.
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Accommodation's Reply
22 Oct 2025
Dear Oka,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
oka F.
9.7
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and responsive when requesting amenities like prayer mats and other items in the room. The breakfast selection was also good, just schedule your breakfast at the right time to ensure a comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Oka,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
oka F.
9.7
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and responsive when requesting amenities like prayer mats and other items in the room. The breakfast selection was also good, just schedule your breakfast at the right time to ensure a comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Oka,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
oka F.
9.7
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and responsive when requesting amenities like prayer mats and other items in the room. The breakfast selection was also good, just schedule your breakfast at the right time to ensure a comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Oka,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Y***i
Business
10.0
/10
Reviewed 3 week(s) ago
Comfortable rooms, extensive breakfast menu, in the city center, and also many snack options near the hotel.
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Accommodation's Reply
14 Oct 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Verified Traveler
Business
10.0
/10
Reviewed 3 week(s) ago
Clean, comfortable rooms, good food, great location.
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Accommodation's Reply
14 Oct 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
M***i
9.4
/10
Reviewed 4 week(s) ago
The water in the bathroom is less than satisfactory... the water coming out is very small
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Accommodation's Reply
07 Oct 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
A***o
Business
8.7
/10
Reviewed 4 week(s) ago
Friendly staff, clean environment, only breakfast in my opinion is not oriental enough
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Accommodation's Reply
07 Oct 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
Irma R.
Leisure
10.0
/10
Reviewed 5 week(s) ago
I was very happy staying here, the staff were nice, the breakfast was also complete, there were empek-empek and tekwan.
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Accommodation's Reply
23 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
r***y
Business
9.4
/10
Reviewed 5 week(s) ago
The hotel's location is strategic... near eateries, Pempek Candy, Pempek Nony, and quite close to the mall.
The room is spacious and clean, but the bathroom shower often floods. It seems the floor is not sloping enough, so the water doesn't drain quickly.
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Accommodation's Reply
23 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
P***t
Business
10.0
/10
Reviewed 5 week(s) ago
Subscribe and always be comfortable... ☺️
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Accommodation's Reply
23 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Dear Guest,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Verified Traveler
Leisure
9.7
/10
Reviewed 5 week(s) ago
The hotel is nice and comfy. Surrounded by restaurants and souvenir shops. Walking distance to a big mall. Located near BG LRT station Dishub.
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Ervinah
10.0
/10
Reviewed 6 week(s) ago
Every time I want to stay, I always choose Batiqa Hotel because the service is always satisfying, starting from the comfort of the room facilities, staff, location, etc.💞
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Accommodation's Reply
18 Sep 2025
Dear Ervinah,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
B***a
8.5
/10
Reviewed 6 week(s) ago
Good enough for a transit hotel.. there is no swimming pool but there is a mini playground in the lobby area
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Accommodation's Reply
18 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
P***t
Business
10.0
/10
Reviewed 6 week(s) ago
Awesome... Always my choice every time I go to Palembang...
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Accommodation's Reply
18 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews BATIQA Hotel Palembang
Traveloka (8,103)
Other sources (25)
8.5
Very Good
From 8,103 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.4
Location
8.7
Service and Facilites
8.5
People often mention about BATIQA Hotel Palembang
All
Distance to City Center (100)
Bedroom (96)
Ambiance (92)
Staff Friendliness (90)
Bathroom (86)
Room Space (78)
Variety (78)
Hotel Area (73)
Accessibility (70)
Taste (69)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews BATIQA Hotel Palembang
Number of reviews per page
20
40
Customer reviews
a***h
Staycation
10.0
/10
Reviewed 1 day(s) ago
good room service.. check out time.. fast process...
See original
Find this review helpful?
A***r
Business
10.0
/10
Reviewed 2 day(s) ago
Comfortable atmosphere, fast check-out process, friendly staff, varied breakfast, overall it's ok.
See original
Find this review helpful?
M***d
8.5
/10
Reviewed 6 day(s) ago
Every time I order, there are always problems checking in.
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
M***a
8.5
/10
Reviewed 1 week(s) ago
Comfortable... across from lots of food.
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
B***r
Staycation
9.4
/10
Reviewed 1 week(s) ago
The AC is cold. The staff is very friendly. I haven't had a chance to try the food yet.
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
oka F.
9.7
/10
Reviewed 2 week(s) ago
The hotel staff were friendly and responsive when requesting amenities like prayer mats, etc. for the room. The breakfast selection was also good, just schedule your meal at the right time to ensure a more comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Oka,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
oka F.
9.7
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and responsive when requesting amenities like prayer mats and other items in the room. The breakfast selection was also good, just schedule your breakfast at the right time to ensure a comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Oka,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
oka F.
9.7
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and responsive when requesting amenities like prayer mats and other items in the room. The breakfast selection was also good, just schedule your breakfast at the right time to ensure a comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Oka,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
oka F.
9.7
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and responsive when requesting amenities like prayer mats and other items in the room. The breakfast selection was also good, just schedule your breakfast at the right time to ensure a comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Oka,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Y***i
Business
10.0
/10
Reviewed 3 week(s) ago
Comfortable rooms, extensive breakfast menu, in the city center, and also many snack options near the hotel.
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Verified Traveler
Business
10.0
/10
Reviewed 3 week(s) ago
Clean, comfortable rooms, good food, great location.
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
M***i
9.4
/10
Reviewed 4 week(s) ago
The water in the bathroom is less than satisfactory... the water coming out is very small
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Accommodation's Reply
07 Oct 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
A***o
Business
8.7
/10
Reviewed 4 week(s) ago
Friendly staff, clean environment, only breakfast in my opinion is not oriental enough
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Accommodation's Reply
07 Oct 2025
Dear Guest,
Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel.
Yours faithfully,
Adhi Wahyu Prasetyo, CHA
General Manager
Irma R.
Leisure
10.0
/10
Reviewed 5 week(s) ago
I was very happy staying here, the staff were nice, the breakfast was also complete, there were empek-empek and tekwan.
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Accommodation's Reply
23 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
r***y
Business
9.4
/10
Reviewed 5 week(s) ago
The hotel's location is strategic... near eateries, Pempek Candy, Pempek Nony, and quite close to the mall.
The room is spacious and clean, but the bathroom shower often floods. It seems the floor is not sloping enough, so the water doesn't drain quickly.
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Accommodation's Reply
23 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
P***t
Business
10.0
/10
Reviewed 5 week(s) ago
Subscribe and always be comfortable... ☺️
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Accommodation's Reply
23 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Dear Guest,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Verified Traveler
Leisure
9.7
/10
Reviewed 5 week(s) ago
The hotel is nice and comfy. Surrounded by restaurants and souvenir shops. Walking distance to a big mall. Located near BG LRT station Dishub.
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih!
We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
Ervinah
10.0
/10
Reviewed 6 week(s) ago
Every time I want to stay, I always choose Batiqa Hotel because the service is always satisfying, starting from the comfort of the room facilities, staff, location, etc.💞
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Accommodation's Reply
18 Sep 2025
Dear Ervinah,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
B***a
8.5
/10
Reviewed 6 week(s) ago
Good enough for a transit hotel.. there is no swimming pool but there is a mini playground in the lobby area
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Accommodation's Reply
18 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
P***t
Business
10.0
/10
Reviewed 6 week(s) ago
Awesome... Always my choice every time I go to Palembang...
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Accommodation's Reply
18 Sep 2025
Dear Guest,
Thank you so much for your positive feedback!
We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon!
Sincerely,
Adhi Wahyu Prasetyo, CHA
General Manager
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