Crown Hotel

3 nights stay in superior, the first day of staying, we arrived at night on the 3rd floor, when we got to the room the door didn't close properly, when we entered the room only one light was on, the others were all off. Called the staff, they came and fixed it. After the lights came on, we saw the tables were all dusty as if they had been cleaned haphazardly. The electrical outlets were all about to come off the wall. In the corners there was still trash. I took the trash myself, called the staff again to clean it. Turning on the TV there were more ants than pictures. Entering the bathroom, the trash can was empty, but the dirty floor was very dull and there were still lots of hair left that hadn't been cleaned, the sink had lots of stains and marks. The toilet didn't run smoothly, the wash basin handle was about to come off, the screw was about to come off. The hot water didn't work. Wanting to drink warm water, the heater was broken even though it could still heat, the indicator light wasn't on and the color had started to turn yellow and wasn't plugged into the plug, I had to carefully plug it myself into the plug that was about to come off the wall to avoid getting electrocuted. The next morning when I was about to have breakfast, I saw a lot of gecko droppings near the stairs that hadn't been cleaned until I checked out, and it was never cleaned. Breakfast was fried rice, white rice, and simple side dishes. Then we left, and in the afternoon the room wasn't cleaned again (was it because I didn't ask for it), and no compliment was given. In the afternoon, I asked for tea and coffee and they gave it to me. The next day, I asked for help to clean the room, and the compliment was given. The last day, the bathroom was clogged and the toilet was also clogged, so that day the unpleasant smell in the hallway in front of the room was very noticeable, but the room was quite spacious,

Delicious breakfast and friendly staff

The room was okay, quiet and the breakfast was okay too.

The hotel staff is friendly, the service is good and the rooms are clean.

Great, the room is dimly lit, the atmosphere is comfortable.

Please fix the bathroom, there is a smell from the closet.

Actually first timer stay in tanjung selor and choose this hotel because it affordable and in facilities part they stated have a lift (you know how many stuffs you bring while travelling with baby). Arrived there, check in online and they said lift under maintenance, so we need to walk up using big stair (I see the lift and it stated “only can bring 2 adults in one time operation”).The building seems old/classic, the room is big (bigger than our room in palmy hotel previously) but the facilities seems old, hot water in bathroom not consistance since we need to wait for long to change the cool to hot water, refrigerator not working well, no smoking room but have ashtray that smells like cigarettes, there is also stain on the wall. While breakfast, they cannot deliver the food to room, so my husband bring it to my room. Overall the room big and slightly soundproof, but you need to improve your facilities. Its slightly different between the picture in traveloka with the real room situation, IMO

The hotel location is very strategic, vehicle parking is very protected, the staff are very helpful and responsive. Hopefully can visit again.

very good close to the city center and parking arrangements are well served

The hotel location is quite strategic and the service is good 👍

First time staying here, so far comfortable. Clean room, complete facilities, balcony, delicious breakfast. Just a little disturbed the bathtub is a bit dirty, hopefully it will be noticed.

Old hotel, but still well maintained. The elevator is unique.

The hotel staff is friendly, breakfast is decent, and it's fairly clean.

Every time I stay in Tanjung Selor I always choose this hotel. Apart from being close to everywhere, it is also easy to access offices and places to eat, everything can be reached just by walking.

Recommended. You must stay here again on your next trip. 🙏.

Quite comfortable and the rooms are quite spacious

Friendly, close distance to town. The food is delicious

Comfortable and the food is delicious, close to the city.

Staff hotel bagian resepsionis sangat ramah.

The wifi is slow, hard to connect, often disappears, can't work, the bathroom is dirty, rarely brushed, there are stains on the sink, the foot towel is dirty, the soap and shampoo run out and are not refilled, the bedroom is dusty. The advantages are that the breakfast is delicious.