eL Hotel Bandung

8.7
/10
Very Good
19,594 reviews

What Guests Say About Their Stay

Distance To City Center (639)
Staff Friendliness (617)
Room Space (604)
Bedroom (597)
GALIH A. B.
10.0
/ 10
1. First Impression As soon as you enter, the condotel feels spacious and warm—more like a private apartment than a regular hotel room. The ambiance is modern, the lighting is comfortable, and the appearance is clean. It's perfect for those who want to staycation with the family. 2. Room & Room Facilities • Spacious size, there is a small living room separate from the sleeping area. • Includes a pantry / mini kitchen (depending on the unit), so it's great for light cooking or making baby food. • The bed is soft and clean, the AC is cool and stable. • The work desk & sofa make it more comfortable for relaxing or working activities. • Some units have a beautiful view of Bandung city, especially at night. 3. Bathroom • Smooth hot water shower. • Good cleanliness, complete standard toiletries. • Size is not cramped, comfortable enough for families. 4. Cleanliness & Comfort Neat housekeeping, clean floors and linens. The room atmosphere is quiet, not too much noise from the hallway. 5. Hotel Facilities • Large swimming pool (children & adults). • Large and cozy lobby area. • Sufficient parking. • Restaurant with a fairly complete menu selection. 6. Location Located in the Pasteur area, quite strategic—easy toll access, close to malls and eateries. Suitable for travelers who don't want the hassle. 7. Suitable for Whom? • Families who need extra space • Couples looking for a comfortable staycation • Those who need a longer stay (because the condotel layout is more functional) • Travelers who want the comfort of "home"
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Wahyudi J. W.
10.0
/ 10
A very clean hotel, with excellent service from all the staff, a 2-minute walk to the Braga culinary center, child-friendly facilities, and ample parking. Overall, I was very happy to stay here for two nights. Hopefully, I'll come back to Bandung. The breakfast was excellent, full of variety and delicious.
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Y***i
9.1
/ 10
It was a perfect stay, even though it was only for one night. The staff were very friendly. I arrived at the hotel around 12pm, and they kindly allowed me to check in right away. The room was spacious, featuring a large sofa bed by the window with a beautiful mountain view from the 12th floor. The swimming pool was also very comfortable, with pleasantly warm water. The location made the stay even better, as the hotel is just a short walk from Braga Street.
r***r
9.4
/ 10
I didn’t expect El Hotel Bandung to feel this homey! The ambiance was warm and welcoming, and the staff always greeted me with a smile. The room was simple but super clean and comfortable, perfect for a short stay. I really liked how easy it was to find good food around the area. Everything was great. It’s the kind of place where you just want to relax, grab a coffee, and enjoy the cool Bandung weather.
A***a
8.5
/ 10
Comfortable place, easy access, friendly service, the most memorable experience of vacationing with family.
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In the Area
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Jl. Merdeka No.2, Merdeka, Bandung, Jawa Barat, Indonesia, 40111

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named éL Hotel Bandung eL Hotel Bandung is a hotel in a good neighborhood, which is located at Merdeka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

eL Hotel Bandung Address: Map & Location

Jl. Merdeka No.2, Merdeka, Bandung, Jawa Barat, Indonesia, 40111
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Lobby eL Hotel Bandung
Lobby 2 eL Hotel Bandung

Discover More About eL Hotel Bandung

note: hotel was previously named éL Hotel Bandung

Location


eL Hotel Bandung is a hotel in a good neighborhood, which is located at Merdeka.

About eL Hotel Bandung

Whether you are planning an event or other special occasions, eL Hotel Bandung is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, eL Hotel Bandung provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at eL Hotel Bandung, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from eL Hotel Bandung exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

eL Hotel Bandung is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at eL Hotel Bandung.

All facilities in eL Hotel Bandung

Bar, Cafe and Lounge eL Hotel Bandung
Bar, Cafe and Lounge
Swimming Pool eL Hotel Bandung
Swimming Pool
Fitness Center eL Hotel Bandung
Fitness Center
Functional Hall eL Hotel Bandung
Functional Hall
Lobby eL Hotel Bandung
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Vegetarian meal

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Transportation

  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in eL Hotel Bandung

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Pool closed on 14 & 15 November 2020 due to wedding at 6 am until 12 pm.
Karena adanya lonjakan angka penularan Covid-19, maka sesuai dengan perwal pemerintah kami informasikan akan ada penutupan sementara fasilitas swimming pool kami terhitung hari ini 09 July 2021 - 20 July 2021

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Karena adanya lonjakan angka penularan Covid-19, maka sesuai dengan perwal pemerintah kami informasikan akan ada penutupan sementara fasilitas swimming pool kami terhitung hari ini 09 July 2021 - 20 July 2021
Include Takjil during Ramadhan Periode

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at eL Hotel Bandung
384
Number of floors in eL Hotel Bandung
19
Another facilities in eL Hotel Bandung
Bellhop, Concierge, Doorman, 24-hour Receptionist, 24-hour security

Frequently asked question in eL Hotel Bandung

What are available facilities at eL Hotel Bandung?
There are top facilites at eL Hotel Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at eL Hotel Bandung?
Check-in time at eL Hotel Bandung is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does eL Hotel Bandung provide breakfast?
Yes, eL Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of eL Hotel Bandung?
eL Hotel Bandung is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does eL Hotel Bandung have?
eL Hotel Bandung has 19 floors.
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More Reviews from Other Guests in eL Hotel Bandung

Overall Ratings & Reviews eL Hotel Bandung

Traveloka (19,516)
Other sources (78)
8.8
Very Good
From 19,516 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about eL Hotel Bandung
All
Distance to City Center (479)
Staff Friendliness (475)
Bedroom (458)
Room Space (449)
Hotel Area (401)
Variety (392)
Accessibility (390)
Taste (389)
Family Friendly (386)
Ambiance (373)
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Most Recent
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Traveler Reviews eL Hotel Bandung

Number of reviews per page
20
40
Customer reviews
R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 1 day(s) ago
Finally, I went back to try staying at the Savoy. The hotel is old and it turns out to be less comfortable. The TV is also too small and sometimes the network is not good.
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ELNY
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Okay, comfortable & clean, the food is also delicious
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Best service from all employees except the security guard who doesn't smile enough.. thank you for your friendly service ⭐️⭐️⭐️⭐️⭐️
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+3
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Ilham Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Recommended hotel for those who want to stay in Bandung, the service and rooms are very satisfying.
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JAVANESE E. D.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The reconciliation event that made me feel bored was more relaxed because the hotel was nice, close to the city center.
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Accommodation's Reply
12 Dec 2025
Dear Mr. Javanese E. D, Thank you for being a loyal guest and for taking the time to share your positive experience at él Hotel Bandung. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to él Hotel Bandung again. Sincerely, Iyok Supriatna, General Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
want to go back there again. delicious food
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Accommodation's Reply
12 Dec 2025
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Good and fast service. A pleasant and relaxing stay. Close to culinary and entertainment venues.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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nadhanya k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very comfortable and the service is friendly.
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1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Khun Natanya, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are very glad that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused any problems during your stay. Thank you again for this positive review. We look forward to welcoming you and your family back to El Bandung Hotel again. Best regards, Iyak Supree-atna General Manager
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GALIH A. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
1. First Impression As soon as you enter, the condotel feels spacious and warm—more like a private apartment than a regular hotel room. The ambiance is modern, the lighting is comfortable, and the appearance is clean. It's perfect for those who want to staycation with the family. 2. Room & Room Facilities • Spacious size, there is a small living room separate from the sleeping area. • Includes a pantry / mini kitchen (depending on the unit), so it's great for light cooking or making baby food. • The bed is soft and clean, the AC is cool and stable. • The work desk & sofa make it more comfortable for relaxing or working activities. • Some units have a beautiful view of Bandung city, especially at night. 3. Bathroom • Smooth hot water shower. • Good cleanliness, complete standard toiletries. • Size is not cramped, comfortable enough for families. 4. Cleanliness & Comfort Neat housekeeping, clean floors and linens. The room atmosphere is quiet, not too much noise from the hallway. 5. Hotel Facilities • Large swimming pool (children & adults). • Large and cozy lobby area. • Sufficient parking. • Restaurant with a fairly complete menu selection. 6. Location Located in the Pasteur area, quite strategic—easy toll access, close to malls and eateries. Suitable for travelers who don't want the hassle. 7. Suitable for Whom? • Families who need extra space • Couples looking for a comfortable staycation • Those who need a longer stay (because the condotel layout is more functional) • Travelers who want the comfort of "home"
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Accommodation's Reply
10 Dec 2025
Dear Mr. Galih, Thank you for being a loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eiak Supriatna, General Manager
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h***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's great because it's close to culinary and Braga.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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M***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Friendly service, complete facilities, strategic location. Only the refrigerator is not cold enough, otherwise everything is okay.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review, and we sincerely hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very cool, fragrant, clean, comfortable, friendly
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3 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at El Hotel Bandung. We are so glad that you and your family were satisfied and comfortable with the services we provided. We apologize for any inconvenience this may have caused you during your stay. Thank you once again for the positive review and we look forward to welcoming you and your family back to El Hotel Bandung again. Best regards, Iyak Supree-atna General Manager
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RIZKY P. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, will stay here again with family in the future
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Accommodation's Reply
03 Dec 2025
Dear Mr. Rizki, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are very glad that you and your family enjoyed your stay and were satisfied with the services we provided. We apologize for any shortcomings that may have caused you during your stay. Thank you again for the positive review and we look forward to welcoming you and your family back to El Bandung Hotel again. Best regards, Iyak Supriatna, General Manager
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's good 👌 I will stay here again later.
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at El Hotel Bandung. We are so glad that you and your family were satisfied and comfortable with the services we provided. We apologize for any inconvenience this may have caused you during your stay. Thank you once again for the positive review and we look forward to welcoming you and your family back to El Hotel Bandung again. Best regards, Iyak Supree-atna General Manager
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good, I want to stay here again later
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at El Hotel Bandung. We are so glad that you and your family were satisfied and comfortable with the services we provided. We apologize for any inconvenience this may have caused you during your stay. Thank you once again for the positive review and we look forward to welcoming you and your family back to El Hotel Bandung again. Best regards, Iyak Supree-atna General Manager
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Redo A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
comfortable hotel and good location.
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Accommodation's Reply
28 Nov 2025
Dear Mr Redo, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung. We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung. Kind regards, Iyok Supriatna General Manager
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ARISURYA
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Favorite hotel, both for business or family vacation
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Ms. Arisuriya, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Hotel Bandung. We are very glad that you and your family enjoyed your stay and were satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for the positive review. We look forward to welcoming you and your family back to El Hotel Bandung again. Best regards, Iyak Supree-atna, General Manager
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p***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The first time we stayed here, we were satisfied, so next time we will stay here again because everything is really okay.
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at El Hotel Bandung. We are so glad that you and your family were satisfied and comfortable with the services we provided. We apologize for any inconvenience this may have caused you during your stay. Thank you once again for the positive review and we look forward to welcoming you and your family back to El Hotel Bandung again. Best regards, Iyak Supriatna General Manager
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A***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
- I've stayed here several times, and I like the prayer room, which is used for Friday prayers. - The room's cleanliness is okay. Perhaps all the room facilities could be re-inspected. Yesterday, the room's jet washer wasn't functioning optimally, making it quite noisy when used. - The food selection could be more varied and tasty than before. - The welcome drink could be provided directly at the front office upon check-in without having to ask. Yesterday, I stayed with three people, but only received two afternoon teas.
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Guest, Thank you for being our loyal guest and for taking the time to share your experience at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We will continue to improve the quality of our services. Thank you again for this positive review and we look forward to welcoming you and your family back to El Bandung Hotel again. Best regards, Iyak Supriatna General Manager
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Y***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The response and service of the hotel staff was very good. There was an incident where the water in the bathroom was brown. When we complained, the technician team immediately checked and tried to fix it. It had been clear again but when we returned from traveling, the water was dirty again. We complained again and the technician team was able to fix it but because it had happened twice, we asked to move units and were immediately given a new room with better conditions. Thank you El Hotel, the children were very happy to be able to swim and enjoy the hotel facilities.
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Guest, Thank you for being our loyal guest and for taking the time to share your experience at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We will continue to improve the quality of our services. Thank you again for this positive review and we look forward to welcoming you and your family back to El Bandung Hotel again. Best regards, Iyak Supriatna General Manager
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Number of reviews per page
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Exterior 4 eL Hotel Bandung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews eL Hotel Bandung

Traveloka (19,516)
Other sources (78)
8.8
Very Good
From 19,516 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about eL Hotel Bandung
All
Distance to City Center (479)
Staff Friendliness (475)
Bedroom (458)
Room Space (449)
Hotel Area (401)
Variety (392)
Accessibility (390)
Taste (389)
Family Friendly (386)
Ambiance (373)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews eL Hotel Bandung

Number of reviews per page
20
40
Customer reviews
R***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 1 day(s) ago
Finally, I went back to try staying at the Savoy. The hotel is old and it turns out to be less comfortable. The TV is also too small and sometimes the network is not good.
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ELNY
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Okay, comfortable & clean, the food is also delicious
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Best service from all employees except the security guard who doesn't smile enough.. thank you for your friendly service ⭐️⭐️⭐️⭐️⭐️
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+3
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Ilham Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Recommended hotel for those who want to stay in Bandung, the service and rooms are very satisfying.
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JAVANESE E. D.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The reconciliation event that made me feel bored was more relaxed because the hotel was nice, close to the city center.
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Accommodation's Reply
12 Dec 2025
Dear Mr. Javanese E. D, Thank you for being a loyal guest and for taking the time to share your positive experience at él Hotel Bandung. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to él Hotel Bandung again. Sincerely, Iyok Supriatna, General Manager
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S***i
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10.0
/10
Reviewed 6 day(s) ago
want to go back there again. delicious food
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Accommodation's Reply
12 Dec 2025
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Good and fast service. A pleasant and relaxing stay. Close to culinary and entertainment venues.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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nadhanya k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very comfortable and the service is friendly.
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1 people find it helpful
Accommodation's Reply
08 Dec 2025
Dear Khun Natanya, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are very glad that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused any problems during your stay. Thank you again for this positive review. We look forward to welcoming you and your family back to El Bandung Hotel again. Best regards, Iyak Supree-atna General Manager
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GALIH A. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
1. First Impression As soon as you enter, the condotel feels spacious and warm—more like a private apartment than a regular hotel room. The ambiance is modern, the lighting is comfortable, and the appearance is clean. It's perfect for those who want to staycation with the family. 2. Room & Room Facilities • Spacious size, there is a small living room separate from the sleeping area. • Includes a pantry / mini kitchen (depending on the unit), so it's great for light cooking or making baby food. • The bed is soft and clean, the AC is cool and stable. • The work desk & sofa make it more comfortable for relaxing or working activities. • Some units have a beautiful view of Bandung city, especially at night. 3. Bathroom • Smooth hot water shower. • Good cleanliness, complete standard toiletries. • Size is not cramped, comfortable enough for families. 4. Cleanliness & Comfort Neat housekeeping, clean floors and linens. The room atmosphere is quiet, not too much noise from the hallway. 5. Hotel Facilities • Large swimming pool (children & adults). • Large and cozy lobby area. • Sufficient parking. • Restaurant with a fairly complete menu selection. 6. Location Located in the Pasteur area, quite strategic—easy toll access, close to malls and eateries. Suitable for travelers who don't want the hassle. 7. Suitable for Whom? • Families who need extra space • Couples looking for a comfortable staycation • Those who need a longer stay (because the condotel layout is more functional) • Travelers who want the comfort of "home"
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Accommodation's Reply
10 Dec 2025
Dear Mr. Galih, Thank you for being a loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are delighted to hear that you and your family were comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review. We hope to welcome you and your family back to El Bandung Hotel again. Sincerely, Eiak Supriatna, General Manager
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h***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's great because it's close to culinary and Braga.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your positive experience at El Bandung Hotel. We are delighted to hear that you and your family felt comfortable and satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for this positive review, and we hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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M***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Friendly service, complete facilities, strategic location. Only the refrigerator is not cold enough, otherwise everything is okay.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for being a loyal guest and for taking the time to share your experience staying at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We are committed to continuously improving the quality of our service. Thank you again for this positive review, and we sincerely hope to welcome you and your family back to El Bandung Hotel once more. Sincerely, Eyeok Supriatna, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very cool, fragrant, clean, comfortable, friendly
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3 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at El Hotel Bandung. We are so glad that you and your family were satisfied and comfortable with the services we provided. We apologize for any inconvenience this may have caused you during your stay. Thank you once again for the positive review and we look forward to welcoming you and your family back to El Hotel Bandung again. Best regards, Iyak Supree-atna General Manager
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RIZKY P. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, will stay here again with family in the future
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Accommodation's Reply
03 Dec 2025
Dear Mr. Rizki, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Bandung Hotel. We are very glad that you and your family enjoyed your stay and were satisfied with the services we provided. We apologize for any shortcomings that may have caused you during your stay. Thank you again for the positive review and we look forward to welcoming you and your family back to El Bandung Hotel again. Best regards, Iyak Supriatna, General Manager
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G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's good 👌 I will stay here again later.
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at El Hotel Bandung. We are so glad that you and your family were satisfied and comfortable with the services we provided. We apologize for any inconvenience this may have caused you during your stay. Thank you once again for the positive review and we look forward to welcoming you and your family back to El Hotel Bandung again. Best regards, Iyak Supree-atna General Manager
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good, I want to stay here again later
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at El Hotel Bandung. We are so glad that you and your family were satisfied and comfortable with the services we provided. We apologize for any inconvenience this may have caused you during your stay. Thank you once again for the positive review and we look forward to welcoming you and your family back to El Hotel Bandung again. Best regards, Iyak Supree-atna General Manager
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Redo A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
comfortable hotel and good location.
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Accommodation's Reply
28 Nov 2025
Dear Mr Redo, Thank you for being our loyal guests and taking the time to share your unforgettable experiences at éL Hotel Bandung. We are very happy to know that you and your family feel comfortable and satisfied with the various service facilities that we provide. Sorry for all the shortcomings that are still an obstacle during your stay at us. Once again, thank you for this positive review, we look forward to welcoming you and your family back to éL Hotel Bandung. Kind regards, Iyok Supriatna General Manager
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ARISURYA
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Favorite hotel, both for business or family vacation
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Ms. Arisuriya, Thank you for being our loyal guest and for taking the time to share your wonderful experience at El Hotel Bandung. We are very glad that you and your family enjoyed your stay and were satisfied with the services we provided. We apologize for any shortcomings that may have caused you any problems during your stay. Thank you again for the positive review. We look forward to welcoming you and your family back to El Hotel Bandung again. Best regards, Iyak Supree-atna, General Manager
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p***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The first time we stayed here, we were satisfied, so next time we will stay here again because everything is really okay.
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your wonderful experience at El Hotel Bandung. We are so glad that you and your family were satisfied and comfortable with the services we provided. We apologize for any inconvenience this may have caused you during your stay. Thank you once again for the positive review and we look forward to welcoming you and your family back to El Hotel Bandung again. Best regards, Iyak Supriatna General Manager
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A***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
- I've stayed here several times, and I like the prayer room, which is used for Friday prayers. - The room's cleanliness is okay. Perhaps all the room facilities could be re-inspected. Yesterday, the room's jet washer wasn't functioning optimally, making it quite noisy when used. - The food selection could be more varied and tasty than before. - The welcome drink could be provided directly at the front office upon check-in without having to ask. Yesterday, I stayed with three people, but only received two afternoon teas.
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Guest, Thank you for being our loyal guest and for taking the time to share your experience at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We will continue to improve the quality of our services. Thank you again for this positive review and we look forward to welcoming you and your family back to El Bandung Hotel again. Best regards, Iyak Supriatna General Manager
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Y***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The response and service of the hotel staff was very good. There was an incident where the water in the bathroom was brown. When we complained, the technician team immediately checked and tried to fix it. It had been clear again but when we returned from traveling, the water was dirty again. We complained again and the technician team was able to fix it but because it had happened twice, we asked to move units and were immediately given a new room with better conditions. Thank you El Hotel, the children were very happy to be able to swim and enjoy the hotel facilities.
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Guest, Thank you for being our loyal guest and for taking the time to share your experience at El Bandung Hotel. We apologize for any shortcomings that may have occurred during your stay. We will continue to improve the quality of our services. Thank you again for this positive review and we look forward to welcoming you and your family back to El Bandung Hotel again. Best regards, Iyak Supriatna General Manager
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