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Golden Palace Hotel Lombok
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Golden Palace Hotel Lombok
Hotels
8.9
/10
Very Good
4,875 reviews
What Guests Say About Their Stay
Staff Friendliness (200)
Room Space (197)
Distance To City Center (195)
Taste (192)
Lidya a. s.
9.4
/ 10
Love this hotel! We stayed here for 3 nights last week. The room, the pool, the hotel are very clean. I didn't realized it last week, Until we moved to Holiday Resort Senggigi. The room was sticky, dusty and the bathroom has bad smells. We booked 4 rooms, all of them are the same. And today we are back again at Golden Palace Hotel. I can breathe better here lol. I will definitely be back to this hotel again, even though I don't really like the breakfast buffet but I can over look that. Love the cleanliness, love the people here, love the Location!
Rendy
10.0
/ 10
First choice to stay in Mataram. My room is big and clean as always. Many choices of delicious food during breakfast, especially traditional and local food. Friendly staff with full of smile all the time. Thank you for the excellent service.
Rudy Pramuji
10.0
/ 10
Great to be back here and food suddenly just awesome. They are serving many choices of traditional cake and so delicious. Still with huge deluxe room I stayed. Staff are just awesome and helpful, their smile just never end. Hotel is very clean, they are doing disinfectant spraying several times a day. Will be back soon, for sure
oky w. w.
10.0
/ 10
Very nice and comfortable hotel, room are clean and spacious..delicious breakfast with a lot of options..definitely will coming back to stay again. Highly recommend.
MATTHEW H. T.
10.0
/ 10
Golden Palace and the Rooftop Garden are a Great Experience that you must have! The Rooftop staff such as Heni, Gugun, Ogi and Dewa make your experience a memorable one. The check in staff such as Windy are always polite and professional and always welcome me as if I am arriving home and the room is perfect. Take a tour of Lombok with the company in the hotel lobby and you will round out a perfect vacation!
In the Area
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Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Golden Palace Hotel Lombok
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Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217
Discover More About Golden Palace Hotel Lombok
Location
Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center.
About Golden Palace Hotel Lombok
Whether you are planning an event or other special occasions, Golden Palace Hotel Lombok is a great choice for you with a large and well-equipped function room to suit your requirements.
Golden Palace Hotel Lombok is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Golden Palace Hotel Lombok provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Golden Palace Hotel Lombok, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Golden Palace Hotel Lombok is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Golden Palace Hotel Lombok exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Golden Palace Hotel Lombok is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Golden Palace Hotel Lombok.
All facilities in Golden Palace Hotel Lombok
Swimming Pool
Fitness Center
Functional Hall
Common Space
Lobby
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Cafe
- Dining area
- Early bird breakfast
- Gala dinner
- Hot breakfast
- Poolside bar
- Show cooking restaurant
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Tours
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
Things to Do
- Barbecue
- Fitness center
- Garden
- Karaoke
- Massage
- Outdoor pool
- Outdoor pool
- Sauna
- Spa
- Hot tub
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
Transportation
- Area shuttle with surcharge
- Car rental
- Secure parking
- Valet parking
Accessibilty
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle (surcharge)
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Golden Palace Hotel Lombok
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Extra Breakfast
Accommodation charges IDR 150,000/guest for extra breakfast.
Smoking
Smoking is allowed only in the designated smoking area.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Golden Palace Hotel Lombok | 198 |
Number of floors in Golden Palace Hotel Lombok | 12 |
Another facilities in Golden Palace Hotel Lombok | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Golden Palace Hotel Lombok
What are available facilities at Golden Palace Hotel Lombok?
There are top facilites at Golden Palace Hotel Lombok such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Golden Palace Hotel Lombok?
The standard check-in time at Golden Palace Hotel Lombok is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Golden Palace Hotel Lombok provide breakfast?
Yes, Golden Palace Hotel Lombok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Golden Palace Hotel Lombok
Traveloka (4,875)
Other sources (47)
8.9
Very Good
From 4,875 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.1
Meal
9.0
Location
9.0
Service and Facilites
9.0
People often mention about Golden Palace Hotel Lombok
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Rasa (308)
Variasi (303)
Restoran di Hotel (299)
Pelayanan Kamar (292)
Harga (286)
Ukuran Kamar (209)
Keramahan Staff (207)
Jarak ke Pusat Kota (203)
Kamar Tidur (202)
Suasana (201)
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Traveler Reviews Golden Palace Hotel Lombok
Number of reviews per page
20
40
Customer reviews
w***u
Business
10.0
/10
Reviewed 6 day(s) ago
Spacious room, ok facilities, ok food
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. w*u. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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D***i
Staycation
10.0
/10
Reviewed 1 week(s) ago
The hotel is very comfortable and clean. I've stayed there twice.
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. D*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest Regards, Reeza Pahlevie. Director of Operation.
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M
Mujiburrahman
9.7
/10
Reviewed 1 week(s) ago
A pleasant choice of accommodation 👍
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. Mujiburrahman. Warmest greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warmest regards, Reeza Pahlevie. Director of Operation.
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d***i
8.5
/10
Reviewed 2 week(s) ago
Awesome and recommended!! On July 5th, my family and I vacationed at the Lombok Golden Palace. Check-in was easy, the price was affordable, the service was friendly, and the facilities were complete. My wife really enjoyed the food.
Ambiance/Amenities: The room was cool, complete with air conditioning, a work desk, and a view of Mataram city, including the sunrise on the eastern horizon.
Food: The food was complete, my wife loved it, and my kids were free to choose their meals.
Staff Assistance: When I forgot my elevator key, the staff helped me access it.
Highlights: I loved the view of Mataram city from the top floor.
Price: Affordable.
Location: Easily accessible on the main road in Mataram.
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Accommodation's Reply
09 Jul 2025
Dear Mr./Mrs. D*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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m***n
10.0
/10
Reviewed 2 week(s) ago
A very pleasant hotel, if you go to Lombok you must go to this hotel.
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. m*n. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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L***a
10.0
/10
Reviewed 2 week(s) ago
Enjoyed everything.. Friendly.. Food is okay.. Food variety is okay.. Spacious room..
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. L*a. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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T***a
Business
10.0
/10
Reviewed 3 week(s) ago
The best hotel in town and the food variety was amazing
1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear, Mr/Mrs. T***a
Warmest Greetings from Golden palace Hotel Lombok
It has been a pleasure serving you.
On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok.
We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience.
We really appreciate you taking the time to share your review. We look forward to welcoming you back.
Have a great day!
Warmest Regards,
Reeza Pahlevie
Director of Operation
p***a
Medical
10.0
/10
Reviewed 3 week(s) ago
easy check in, friendly & very helpful staff, delicious & varied food. clean room, hot water & AC works well, tv has many channels. too bad haven't had the chance to try the swimming pool. please often release cheap prices during holidays....
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Accommodation's Reply
08 Jul 2025
Dear Mr/Mrs p*a. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Hermandianto
5.7
/10
Reviewed 3 week(s) ago
I've stayed for 2 nights and have booked to stay for the 3rd night for the same room, but instead asked to move rooms. It's very uncomfortable when you are traveling but suddenly get a message that you have to move from the room you are occupying.
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Accommodation's Reply
08 Jul 2025
Dear Mr. Hermandianto. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. We apologize for the inconvenience you experienced. We will try to improve our service so that similar incidents do not happen again. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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A
Astuti
Leisure
10.0
/10
Reviewed 5 week(s) ago
Clean, the food is all delicious, definitely recommended and will be one of my destinations if I visit Lombok again😍
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Astuti. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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K***n
10.0
/10
Reviewed 5 week(s) ago
safe and quiet, I like the gym and swimming pool and I like the atmosphere
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. ke*n. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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I***m
Leisure
9.4
/10
Reviewed 6 week(s) ago
The food is delicious, the menu is quite complete, the cleanliness of the room and hotel area is also good. Thank you.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. I*m. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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B***n
Leisure
10.0
/10
Reviewed 6 week(s) ago
Everything was as expected.
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. B*n. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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MN
Marta N.
10.0
/10
Reviewed 6 week(s) ago
Very comfortable atmosphere, complete facilities, and a good restaurant
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Marta N. Warmest Greetings from Golden palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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IA
Ikhwan A.
10.0
/10
Reviewed 7 week(s) ago
friendly staff with the best service
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Ikhwan A. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Finda M.
8.8
/10
Reviewed 7 week(s) ago
Ambiance/Facilities: peaceful ambiance, quite complete facilities
Food: limited variety but tasted good
Staff Assistance: friendly and helpful staff
Highlights: pretty sunset at the rooftop 🌅🧡
Price: value for money
Location: quite strategic, easy to find food around the hotel
Find this review helpful?
Accommodation's Reply
20 Jun 2025
Dear, Mr/Mrs. Finda M.
Warmest Greetings from Golden palace Hotel Lombok
It has been a pleasure serving you.
On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok.
We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience.
We really appreciate you taking the time to share your review. We look forward to welcoming you back.
Have a great day!
Warmest Regards,
Reeza Pahlevie
Director of Operation
A***n
10.0
/10
Reviewed 8 week(s) ago
Recommended.. Friendly staff, clean room..
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. A*n. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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L***L
Business
9.1
/10
Reviewed 8 week(s) ago
Fix and check on guests who have not eaten with the available food supplies, guests are still there, the food has run out. If the service and others are good.👍
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. L*L. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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T***i
Business
10.0
/10
Reviewed 8 week(s) ago
The service is good, the food is very varied and plentiful, and the taste is also delicious.
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. T*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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E***i
Staycation
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the food is delicious.
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. E*i. Warmest Greetings from Golden Palace Hotel Lombok . It was a pleasure to serve you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most – you. Your review has been shared with the hotel team as an important way to understand how we can continue to provide exceptional experiences. We greatly appreciate you taking the time to share your review. We look forward to welcoming you back. Have a wonderful day! . Warm Regards, Reeza Pahlevie. Director of Operation.
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Number of reviews per page
20
40
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