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Golden Palace Hotel Lombok
Hotels
9.0
/10
Exceptional
5,058 reviews
What Guests Say About Their Stay
Staff Friendliness (271)
Room Space (270)
Distance To City Center (269)
Bedroom (267)
R***t
10.0
/ 10
The best hotel in Mataram. Value for money. Quality rooms, quiet, and friendly staff. Definitely recommend.
Fahmi H.
10.0
/ 10
The hotel service is satisfactory, the location is safe and comfortable, and the food is delicious. Awesome👍
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Usman H.
10.0
/ 10
Friendly service, clean, strategic and safe location in the city center, lots of choices of food in the restaurant and it tastes good.
See original
Fahmi H.
10.0
/ 10
Hotel with spacious and quiet rooms, friendly staff, strategic location close to shopping centers and tourist attractions, delicious hotel food.
See original
Budiman H.
10.0
/ 10
Friendly service, clean hotel, strategic location in the city center, spacious rooms, delicious breakfast.
See original
In the Area
See Map
Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Golden Palace Hotel Lombok
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Golden Palace Hotel Lombok Address: Map & Location
Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217
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Location
Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center.
About Golden Palace Hotel Lombok
Whether you are planning an event or other special occasions, Golden Palace Hotel Lombok is a great choice for you with a large and well-equipped function room to suit your requirements.
Golden Palace Hotel Lombok is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Golden Palace Hotel Lombok provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Golden Palace Hotel Lombok, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Golden Palace Hotel Lombok is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Golden Palace Hotel Lombok exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Golden Palace Hotel Lombok is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Golden Palace Hotel Lombok.
All facilities in Golden Palace Hotel Lombok
Swimming Pool
Fitness Center
Functional Hall
Common Space
Lobby
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Cafe
- Dining area
- Early bird breakfast
- Gala dinner
- Hot breakfast
- Poolside bar
- Show cooking restaurant
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Tours
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
Things to Do
- Barbecue
- Fitness center
- Garden
- Karaoke
- Massage
- Outdoor pool
- Outdoor pool
- Sauna
- Spa
- Hot tub
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
Transportation
- Area shuttle with surcharge
- Car rental
- Secure parking
- Valet parking
Accessibilty
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle (surcharge)
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Golden Palace Hotel Lombok
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Extra Breakfast
Accommodation charges IDR 150,000/guest for extra breakfast.
Smoking
Smoking is allowed only in the designated smoking area.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Golden Palace Hotel Lombok | 198 |
Number of floors in Golden Palace Hotel Lombok | 12 |
Another facilities in Golden Palace Hotel Lombok | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Golden Palace Hotel Lombok
What are available facilities at Golden Palace Hotel Lombok?
There are top facilites at Golden Palace Hotel Lombok such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Golden Palace Hotel Lombok?
Check-in time at Golden Palace Hotel Lombok is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Golden Palace Hotel Lombok provide breakfast?
Yes, Golden Palace Hotel Lombok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Golden Palace Hotel Lombok?
Golden Palace Hotel Lombok is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Golden Palace Hotel Lombok have?
Golden Palace Hotel Lombok has 12 floors.
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More Reviews from Other Guests in Golden Palace Hotel Lombok
Overall Ratings & Reviews Golden Palace Hotel Lombok
Traveloka (5,011)
Other sources (47)
9.0
Exceptional
From 5,011 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.1
Meal
9.0
Location
9.1
Service and Facilites
9.1
People often mention about Golden Palace Hotel Lombok
All
Taste (427)
Variety (421)
In-house Restaurant (414)
In-room Dining (406)
Price (396)
Room Space (284)
Staff Friendliness (280)
Bedroom (278)
Distance to City Center (277)
Ambiance (274)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Golden Palace Hotel Lombok
Number of reviews per page
20
40
Customer reviews
Y***a
Business
10.0
/10
Reviewed 19 hour(s) ago
Very good experience to spend my short vacation @ Golden Palace Lombok hotel. See you next time
Find this review helpful?
TI
Tubagus I.
Staycation
10.0
/10
Reviewed 2 day(s) ago
The hotel is clean, safe and comfortable, easy to access with a strategic location and the hotel food is also delicious.
See original
Find this review helpful?
TI
Tubagus I.
Staycation
10.0
/10
Reviewed 3 day(s) ago
Clean, safe, and comfortable hotel with a strategic and easily accessible location, close to shopping centers such as malls, the hotel food is also delicious.
See original
Find this review helpful?
FH
Fahmi H.
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel service is satisfactory, the location is safe and comfortable, and the food is delicious. Awesome👍
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Fahmi H., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
See original
FH
Fahmi H.
Staycation
10.0
/10
Reviewed 4 day(s) ago
A city center hotel with a strategic location close to tourist attractions and malls, the food at the hotel restaurant is also delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Fahmi H., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
See original
UH
Usman H.
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel is comfortable and clean, the staff is friendly, the hotel location is strategic, very easy to access, safe and comfortable, the food is delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Usman H., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Reza Pahlevi, Director of Operations
See original
UH
Usman H.
Business
10.0
/10
Reviewed 4 day(s) ago
Friendly service, clean, strategic and safe location in the city center, lots of choices of food in the restaurant and it tastes good.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Usman H., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Reza Pahlevi, Director of Operations
See original
BN
Baiq N.
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is friendly, the hotel is located in the city center close to malls and tourist attractions, the food in the restaurant is also delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Mrs Baiq N., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to you – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day! Best regards, Reeza Pahlevie, Director of Operations
See original
BN
Baiq N.
Staycation
10.0
/10
Reviewed 4 day(s) ago
A pleasant experience, the hotel is strategically located in the city center, the place is safe and comfortable, easy access and the food in the restaurant is delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Mrs Baiq N., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to you – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day! Best regards, Reeza Pahlevie, Director of Operations
See original
R
Rizman
Business
10.0
/10
Reviewed 4 day(s) ago
The hotel's surroundings are safe and comfortable, the location is strategic and easy to access, the breakfast menu also has many choices and the food tastes delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Rizman, Warmest regards, Golden Palace Hotel Lombok It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day! Sincerely, Riza Pahlevi, Director of Operations
See original
R
Rizman
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel has a strategic location and is easily accessible, the situation is safe and comfortable, the breakfast is varied and the food tastes delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Rizman, Warmest regards, Golden Palace Hotel Lombok It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive reviews, especially when they come from the most important person – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day! Sincerely, Riza Pahlevi, Director of Operations
See original
BH
Budiman H.
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel atmosphere is safe and comfortable, strategic location in the city center, the food menu is also varied with delicious taste.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Budiman H., Warmest regards, Golden Palace Hotel Lombok It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
See original
BH
Budiman H.
Staycation
10.0
/10
Reviewed 5 day(s) ago
A pleasant experience with the hotel's strategic location, access to shopping centers and tourist attractions is very close and easy, the hotel food provided also tastes delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr. Budiman H., Warmest regards, Golden Palace Hotel Lombok It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
See original
MA
M Arizal
Business
10.0
/10
Reviewed 5 day(s) ago
The hotel food is varied with delicious taste, the hotel location is strategic in the city center, with a safe and comfortable environment.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Mrs M. Arizal, Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day! Sincerely, Riza Pahlevi, Director of Operations
See original
MA
M Arizal
Staycation
10.0
/10
Reviewed 5 day(s) ago
The hotel is located in the city center, the hotel environment is safe and comfortable, the breakfast is delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Mrs M. Arizal, Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day! Sincerely, Riza Pahlevi, Director of Operations
See original
FP
Firman P.
Staycation
10.0
/10
Reviewed 5 day(s) ago
The hotel food is delicious, the location is strategic in the city center.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Fierman P., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
See original
FP
Firman P.
Business
10.0
/10
Reviewed 5 day(s) ago
The hotel location is strategic, the hotel food is also delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Fierman P., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
See original
SK
Sri K. D.
10.0
/10
Reviewed 5 day(s) ago
Great service, delicious food, very friendly and helpful staff.
See original
Find this review helpful?
SK
Sri K. D.
10.0
/10
Reviewed 5 day(s) ago
Comfortable and spacious rooms, very clean, okay food, friendly staff.
See original
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Accommodation's Reply
14 Nov 2025
Dear Sri K.D., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
See original
R***t
Business
10.0
/10
Reviewed 5 day(s) ago
The best hotel in Mataram. Value for money. Quality rooms, quiet, and friendly staff. Definitely recommend.
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear, Mr/Mrs. R***t
Warmest Greetings from Golden palace Hotel Lombok
It has been a pleasure serving you.
On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok.
We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience.
We really appreciate you taking the time to share your review. We look forward to welcoming you back.
Have a great day!
Warmest Regards,
Reeza Pahlevie
Director of Operation
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Golden Palace Hotel Lombok
Traveloka (5,011)
Other sources (47)
9.0
Exceptional
From 5,011 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.1
Meal
9.0
Location
9.1
Service and Facilites
9.1
People often mention about Golden Palace Hotel Lombok
All
Taste (427)
Variety (421)
In-house Restaurant (414)
In-room Dining (406)
Price (396)
Room Space (284)
Staff Friendliness (280)
Bedroom (278)
Distance to City Center (277)
Ambiance (274)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Golden Palace Hotel Lombok
Number of reviews per page
20
40
Customer reviews
Y***a
Business
10.0
/10
Reviewed 19 hour(s) ago
Very good experience to spend my short vacation @ Golden Palace Lombok hotel. See you next time
Find this review helpful?
TI
Tubagus I.
Staycation
10.0
/10
Reviewed 2 day(s) ago
The hotel is clean, safe and comfortable, easy to access with a strategic location and the hotel food is also delicious.
See original
Find this review helpful?
TI
Tubagus I.
Staycation
10.0
/10
Reviewed 3 day(s) ago
Clean, safe, and comfortable hotel with a strategic and easily accessible location, close to shopping centers such as malls, the hotel food is also delicious.
See original
Find this review helpful?
FH
Fahmi H.
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel service is satisfactory, the location is safe and comfortable, and the food is delicious. Awesome👍
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Fahmi H., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
See original
FH
Fahmi H.
Staycation
10.0
/10
Reviewed 4 day(s) ago
A city center hotel with a strategic location close to tourist attractions and malls, the food at the hotel restaurant is also delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Fahmi H., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
See original
UH
Usman H.
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel is comfortable and clean, the staff is friendly, the hotel location is strategic, very easy to access, safe and comfortable, the food is delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Usman H., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Reza Pahlevi, Director of Operations
See original
UH
Usman H.
Business
10.0
/10
Reviewed 4 day(s) ago
Friendly service, clean, strategic and safe location in the city center, lots of choices of food in the restaurant and it tastes good.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Usman H., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Reza Pahlevi, Director of Operations
See original
BN
Baiq N.
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel staff is friendly, the hotel is located in the city center close to malls and tourist attractions, the food in the restaurant is also delicious.
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Dear Mr/Mrs Baiq N., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to you – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day! Best regards, Reeza Pahlevie, Director of Operations
See original
BN
Baiq N.
Staycation
10.0
/10
Reviewed 4 day(s) ago
A pleasant experience, the hotel is strategically located in the city center, the place is safe and comfortable, easy access and the food in the restaurant is delicious.
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Accommodation's Reply
14 Nov 2025
Dear Mr/Mrs Baiq N., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to you – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day! Best regards, Reeza Pahlevie, Director of Operations
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R
Rizman
Business
10.0
/10
Reviewed 4 day(s) ago
The hotel's surroundings are safe and comfortable, the location is strategic and easy to access, the breakfast menu also has many choices and the food tastes delicious.
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Accommodation's Reply
14 Nov 2025
Dear Mr. Rizman, Warmest regards, Golden Palace Hotel Lombok It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day! Sincerely, Riza Pahlevi, Director of Operations
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R
Rizman
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel has a strategic location and is easily accessible, the situation is safe and comfortable, the breakfast is varied and the food tastes delicious.
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Accommodation's Reply
14 Nov 2025
Dear Mr. Rizman, Warmest regards, Golden Palace Hotel Lombok It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive reviews, especially when they come from the most important person – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day! Sincerely, Riza Pahlevi, Director of Operations
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BH
Budiman H.
Staycation
10.0
/10
Reviewed 4 day(s) ago
The hotel atmosphere is safe and comfortable, strategic location in the city center, the food menu is also varied with delicious taste.
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Accommodation's Reply
14 Nov 2025
Dear Mr. Budiman H., Warmest regards, Golden Palace Hotel Lombok It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
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BH
Budiman H.
Staycation
10.0
/10
Reviewed 5 day(s) ago
A pleasant experience with the hotel's strategic location, access to shopping centers and tourist attractions is very close and easy, the hotel food provided also tastes delicious.
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Accommodation's Reply
14 Nov 2025
Dear Mr. Budiman H., Warmest regards, Golden Palace Hotel Lombok It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
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MA
M Arizal
Business
10.0
/10
Reviewed 5 day(s) ago
The hotel food is varied with delicious taste, the hotel location is strategic in the city center, with a safe and comfortable environment.
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Accommodation's Reply
14 Nov 2025
Dear Mr/Mrs M. Arizal, Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day! Sincerely, Riza Pahlevi, Director of Operations
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MA
M Arizal
Staycation
10.0
/10
Reviewed 5 day(s) ago
The hotel is located in the city center, the hotel environment is safe and comfortable, the breakfast is delicious.
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Accommodation's Reply
14 Nov 2025
Dear Mr/Mrs M. Arizal, Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day! Sincerely, Riza Pahlevi, Director of Operations
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FP
Firman P.
Staycation
10.0
/10
Reviewed 5 day(s) ago
The hotel food is delicious, the location is strategic in the city center.
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Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Fierman P., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
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FP
Firman P.
Business
10.0
/10
Reviewed 5 day(s) ago
The hotel location is strategic, the hotel food is also delicious.
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Accommodation's Reply
14 Nov 2025
Dear Mr/Ms. Fierman P., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
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SK
Sri K. D.
10.0
/10
Reviewed 5 day(s) ago
Great service, delicious food, very friendly and helpful staff.
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SK
Sri K. D.
10.0
/10
Reviewed 5 day(s) ago
Comfortable and spacious rooms, very clean, okay food, friendly staff.
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Accommodation's Reply
14 Nov 2025
Dear Sri K.D., Warmest regards, Golden Palace Hotel Lombok It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day! Sincerely, Risa Pahlevi, Director of Operations
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R***t
Business
10.0
/10
Reviewed 5 day(s) ago
The best hotel in Mataram. Value for money. Quality rooms, quiet, and friendly staff. Definitely recommend.
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Accommodation's Reply
14 Nov 2025
Dear, Mr/Mrs. R***t
Warmest Greetings from Golden palace Hotel Lombok
It has been a pleasure serving you.
On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok.
We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience.
We really appreciate you taking the time to share your review. We look forward to welcoming you back.
Have a great day!
Warmest Regards,
Reeza Pahlevie
Director of Operation
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