Grand Citra Hotel

Hotels
Preferred Partner
8.3
/10
Very Good
2,372 reviews

What Guests Say About Their Stay

Accessibility (45)
Surroundings (43)
Distance To City Center (42)
Check-in/out Time (35)

Denny A. A.

8.5
/ 10
Good service, I have an early morning flight at 5, breakfast is available. And there is also a free airport shuttle.
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Siti R. A.

8.5
/ 10
Close to Juwata Airport. Overall okay.
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Zulfitrah R.

9.7
/ 10
The service is nice and friendly.
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yudhy d.

8.5
/ 10
Very good hotel nice to have a great time in the hotel

muh g. a.

9.7
/ 10
The hotel is comfortable, clean, the ac is cold and the breakfast is varied
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In the Area
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Jalan Mulawarman RT. 26 , Tarakan Barat, Tarakan, Kalimantan Utara, Indonesia, 77111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Grand Citra Hotel is a hotel is located at West Tarakan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Grand Citra Hotel Address: Map & Location

Jalan Mulawarman RT. 26 , Tarakan Barat, Tarakan, Kalimantan Utara, Indonesia, 77111
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Lobby Grand Citra Hotel
Lobby 2 Grand Citra Hotel

Discover More About Grand Citra Hotel

Location


Grand Citra Hotel is a hotel is located at West Tarakan.

About Grand Citra Hotel

Grand Citra Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Grand Citra Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Grand Citra Hotel is the perfect place to stay that provides decent facilities as well as great services.

Grand Citra Hotel is the right choice for you who are looking for affordable accommodation in West Tarakan.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Citra Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Citra Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Grand Citra Hotel is a wise choice for travelers visiting West Tarakan.

All facilities in Grand Citra Hotel

Lobby Grand Citra Hotel
Lobby
Bedroom Grand Citra Hotel
Bedroom
In-room Bathroom Grand Citra Hotel
In-room Bathroom

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Tours

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • No alcohol

General

  • AC
  • Banquet
  • Heater
  • Non-smoking room
  • Smoking area

Accessibilty

  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops

Transportation

  • Car rental
  • Secure parking

Business Facilities

  • Meeting facilities
  • Projector

Accommodation Policy & General Information in Grand Citra Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Citra Hotel
45
Number of floors in Grand Citra Hotel
4
Another facilities in Grand Citra Hotel
Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Grand Citra Hotel

What are available facilities at Grand Citra Hotel?
There are top facilites at Grand Citra Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Grand Citra Hotel?
Check-in time at Grand Citra Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Citra Hotel provide breakfast?
Yes, Grand Citra Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Citra Hotel?
Grand Citra Hotel is officially classified as a 1.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Citra Hotel have?
Grand Citra Hotel has 4 floors.
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More Reviews from Other Guests in Grand Citra Hotel

8.3
Very Good
From 2,372 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.0

Location

8.4

Service and Facilites

8.2

People often mention about Grand Citra Hotel
All
Ambiance (30)
Staff Friendliness (28)
Bedroom (28)
Bathroom (26)
Accessibility (24)
Surroundings (23)
Distance to City Center (21)
Room Space (21)
Taste (21)
Wifi (19)
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Traveler Reviews Grand Citra Hotel

Number of reviews per page
20
40
Customer reviews
B***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
The room was dirty and dusty, with dead cockroaches on the floor. The rain was pouring down through the windows at night, and the menu was very limited even though it was still mealtime. It could have been better.
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A***i
icon-Transit
Transit
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8.3
/10
Reviewed 3 week(s) ago
The room was comfortable and fairly clean, but the bathroom smelled because the fan wasn't working. The TV wouldn't work at all.
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Melky B.
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Transit
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9.1
/10
Reviewed 3 week(s) ago
Near the airport and free shuttle to the airport starting from 5 am
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B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Close to destination, friendly staff
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N***g
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8.5
/10
Reviewed 13 week(s) ago
Alhamdulillah, the first and comfortable
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j***n
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Business
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10.0
/10
Reviewed 13 week(s) ago
Comfortable place, and good service.
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M***Y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
For the 500,000-plus rupiah price, the room's amenities were adequate, but the cleanliness and fragrance of the room and bathroom were lacking. Breakfast couldn't be brought to the room because one of the hotel's residents, whose wife was sick, was unavailable, and the hotel staff wouldn't allow the husband to bring his wife's food to the room. 😅
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Melky B.
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6.5
/10
Reviewed 15 week(s) ago
Breakfast cannot be wrapped up and there is no takeaway breakfast available for those staying but have to check out early in the morning because they have to catch a very early flight.
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1 people find it helpful
Rizal
icon-Transit
Transit
icon-origin-TRAVELOKA
6.1
/10
Reviewed 15 week(s) ago
In the bathroom there was still defecation, no toothbrush
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B***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 16 week(s) ago
The AC for the Beauty room drips water and the toilet door doesn't close properly and opens easily... Overall it's good.
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juni d. e.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The staff, some are a bit indifferent, but there are also some who are friendly.
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Nora N.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 16 week(s) ago
Please judge for yourself, even I am fed up and regret staying here
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K***l
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 week(s) ago
Dirty, cramped, water not flowing, under the bed filled with rubbish, not in accordance with the promotion.
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A***n
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8.5
/10
Reviewed 22 week(s) ago
The staff is friendly and the rooms are quite good for those who want to visit, comfortable too.
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Juniar I. P.
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10.0
/10
Reviewed 23 week(s) ago
Place close to the airport and pick up and drop off
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Y***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
I was very pleased that the hotel provided airport pick-up and drop-off services. One thing that needs improvement is the toilet cleanliness. All surfaces were dusty and dirty, with a yellowish splotch. After breakfast, I vomited upon returning to my room. I had to scrub the toilet and clean all surfaces. The price was quite expensive, but the bathroom was dirtier than the 150,000-per-night room. Hopefully, this can be improved.
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Sainuddin
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The hotel is nice, close to the airport.
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i***a
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Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Good hotel, comfortable, staff ramah
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 26 week(s) ago
The environment and food are good, what needs to be improved is the cleanliness of the bathroom, the cleanliness of the room so that it is not dusty, the staff is not very friendly
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1 people find it helpful
Hafidz N. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 26 week(s) ago
The room was incredibly dirty for a hotel. The bathroom wasn't cleaned. There weren't even any tissues.
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Number of reviews per page
20
40

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Bedroom 4 Grand Citra Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 2,372 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.0

Location

8.4

Service and Facilites

8.2

People often mention about Grand Citra Hotel
All
Ambiance (30)
Staff Friendliness (28)
Bedroom (28)
Bathroom (26)
Accessibility (24)
Surroundings (23)
Distance to City Center (21)
Room Space (21)
Taste (21)
Wifi (19)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Citra Hotel

Number of reviews per page
20
40
Customer reviews
B***a
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
The room was dirty and dusty, with dead cockroaches on the floor. The rain was pouring down through the windows at night, and the menu was very limited even though it was still mealtime. It could have been better.
Translated by Google Icon
See original
Find this review helpful?
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
The room was comfortable and fairly clean, but the bathroom smelled because the fan wasn't working. The TV wouldn't work at all.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Melky B.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Near the airport and free shuttle to the airport starting from 5 am
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B***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Close to destination, friendly staff
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N***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Alhamdulillah, the first and comfortable
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j***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Comfortable place, and good service.
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M***Y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
For the 500,000-plus rupiah price, the room's amenities were adequate, but the cleanliness and fragrance of the room and bathroom were lacking. Breakfast couldn't be brought to the room because one of the hotel's residents, whose wife was sick, was unavailable, and the hotel staff wouldn't allow the husband to bring his wife's food to the room. 😅
Read More
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Find this review helpful?
Profile Picture
Melky B.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 15 week(s) ago
Breakfast cannot be wrapped up and there is no takeaway breakfast available for those staying but have to check out early in the morning because they have to catch a very early flight.
Translated by Google Icon
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1 people find it helpful
Rizal
icon-Transit
Transit
icon-origin-TRAVELOKA
6.1
/10
Reviewed 15 week(s) ago
In the bathroom there was still defecation, no toothbrush
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B***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 16 week(s) ago
The AC for the Beauty room drips water and the toilet door doesn't close properly and opens easily... Overall it's good.
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Profile Picture
juni d. e.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The staff, some are a bit indifferent, but there are also some who are friendly.
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Nora N.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 16 week(s) ago
Please judge for yourself, even I am fed up and regret staying here
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K***l
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 week(s) ago
Dirty, cramped, water not flowing, under the bed filled with rubbish, not in accordance with the promotion.
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A***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
The staff is friendly and the rooms are quite good for those who want to visit, comfortable too.
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Juniar I. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Place close to the airport and pick up and drop off
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Y***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 23 week(s) ago
I was very pleased that the hotel provided airport pick-up and drop-off services. One thing that needs improvement is the toilet cleanliness. All surfaces were dusty and dirty, with a yellowish splotch. After breakfast, I vomited upon returning to my room. I had to scrub the toilet and clean all surfaces. The price was quite expensive, but the bathroom was dirtier than the 150,000-per-night room. Hopefully, this can be improved.
Read More
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Sainuddin
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The hotel is nice, close to the airport.
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i***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Good hotel, comfortable, staff ramah
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 26 week(s) ago
The environment and food are good, what needs to be improved is the cleanliness of the bathroom, the cleanliness of the room so that it is not dusty, the staff is not very friendly
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1 people find it helpful
Hafidz N. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 26 week(s) ago
The room was incredibly dirty for a hotel. The bathroom wasn't cleaned. There weren't even any tissues.
Translated by Google Icon
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Find this review helpful?
Number of reviews per page
20
40