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Grand Tjokro Balikpapan
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Grand Tjokro Balikpapan
Hotels
Preferred Partner Plus
8.5
/10
Very Good
8,114 reviews
What Guests Say About Their Stay
Accessibility (110)
Staff Friendliness (110)
Ambiance (97)
Bedroom (97)
B***y
9.7
/ 10
The staff is warm and friendly, the room is clean, and the location is great. I had an amazing stay at Grand Tjokro.
FX Nanang S.
9.1
/ 10
If you are an Aviation Enthusiast or AVgeek you must try staying at this hotel. The hotel offers spectacular room views, which are directly opposite the BPN airport runway. We recommend that you stay upstairs or on the 4th floor, so you can point the camera at every plane that lands and takes off. When I wake up, I can easily find the helicopter lift off from my window. I think the Grand Tjokro Hotel offered something AVgeek's hard to resist. So to all AVgeek across Indonesia, you should try this hotel.✈️👍🏼🚁🤩
Citra D. N.
9.7
/ 10
Clean room, yummy food all the staff are helpful...great hotel with minimum budged 😘😘
nugi n.
8.5
/ 10
The room is clean and their service is good
EA Roy A.
9.1
/ 10
Great for family vacation and near the airport. I choose an airport runaway view bedroom, my son love it.
In the Area
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Jalan Marsma R.Iswahyudi Rt.03 No.21 Sepinggan, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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What's around Grand Tjokro Balikpapan
Jalan Marsma R.Iswahyudi Rt.03 No.21 Sepinggan, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115
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Discover More About Grand Tjokro Balikpapan
Location
Grand Tjokro Balikpapan is a hotel in a good neighborhood, which is located at South Balikpapan.
About Grand Tjokro Balikpapan
Grand Tjokro Balikpapan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Grand Tjokro Balikpapan provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Tjokro Balikpapan, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Tjokro Balikpapan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Tjokro Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Tjokro Balikpapan.
All facilities in Grand Tjokro Balikpapan
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Children play area
- Fitness center
- Massage
- Outdoor pool
- Pool sun loungers
- Spa
- Hot tub
- Sun loungers
- TV lounge
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Dining area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Transportation
- Airport transfer
- Area shuttle
- Bicycle storage
- Secure parking
- Valet parking
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
Family-friendly Facilities
- Children club (surcharge)
- Children pool
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Grand Tjokro Balikpapan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Tjokro Balikpapan | 161 |
Number of floors in Grand Tjokro Balikpapan | 7 |
Another facilities in Grand Tjokro Balikpapan | Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant |
Frequently asked question in Grand Tjokro Balikpapan
What are available facilities at Grand Tjokro Balikpapan?
There are top facilites at Grand Tjokro Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Tjokro Balikpapan?
The standard check-in time at Grand Tjokro Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Tjokro Balikpapan provide breakfast?
Yes, Grand Tjokro Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Tjokro Balikpapan?
Grand Tjokro Balikpapan is a 4.0-star hotel.
How many floors does Grand Tjokro Balikpapan have?
Grand Tjokro Balikpapan has 7 floors.
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More Reviews from Other Guests in Grand Tjokro Balikpapan
Traveloka (8,080)
Other sources (34)
8.5
Very Good
From 8,080 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.4
People often mention about Grand Tjokro Balikpapan
All
Staff Friendliness (71)
Ambiance (64)
Accessibility (61)
Bedroom (58)
Variety (51)
Distance to City Center (50)
Room Space (50)
Taste (48)
Family Friendly (47)
Bathroom (46)
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Traveler Reviews Grand Tjokro Balikpapan
Number of reviews per page
20
40
Customer reviews
S***n
Staycation
8.2
/10
Reviewed 14 hour(s) ago
Friendly staff, good and comfortable facilities
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T***i
10.0
/10
Reviewed 5 day(s) ago
A good and comfortable hotel.
The breakfast menu is varied.
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A***a
Transit
10.0
/10
Reviewed 6 day(s) ago
4 year old child had an amazing experience. The hotel is child friendly.
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Tertius
Business
10.0
/10
Reviewed 6 day(s) ago
very polite, friendly and airport view
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RF
Rhamadinna F.
Transit
8.5
/10
Reviewed 1 week(s) ago
I stayed here because my flight was early in the morning. This hotel is just in front of the airport and provides a scheduled shuttle service, and the first schedule is 5 am. Overall, the facility is clean and neat, although there are signs that they are quite dated. Our room was a bit humid, probably because it wasn't used often.
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J***a
Business
9.4
/10
Reviewed 1 week(s) ago
The Grand Tjokro staff were very helpful; they helped me move rooms several times upon check-in until I found one that met my expectations. Thank you!!
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AS
Andrie S. R.
Leisure
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, when checking in they helped us find a room with an airport view so the kids were happy to wake up with something to see, overall it's good.
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O***a
10.0
/10
Reviewed 3 week(s) ago
Nice, comfortable with a location close to the airport and easy access to mobilization
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1 people find it helpful
A***f
Business
10.0
/10
Reviewed 3 week(s) ago
Greeting welcome, clean room, good food
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a***y
Staycation
10.0
/10
Reviewed 3 week(s) ago
To be maintained and improved
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2 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear a*y, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. It is very pleasant to know that you enjoyed your stay at our hotel and gave us good comments as a reference for us to improve our service. We really hope to welcome you back on your next visit. Thank you. Management of Grand Tjokro Balikpapan
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S***H
Leisure
8.5
/10
Reviewed 3 week(s) ago
The staff is friendly, but the family room doesn't have a window to see the view. The bathroom sink leaks, and the AC drips.
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Accommodation's Reply
22 Aug 2025
To S*H, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. We deeply regret having learned of the problems with our facilities. We sincerely apologize for this inconvenience and have followed up on this matter with the relevant department to further improve the room facilities. We are very grateful to have been informed of this. And we will continue to be committed to providing the best service for every guest who comes. We sincerely hope to welcome you on your next visit. Thank you. Grand Tjokro Balikpapan Management.
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A***a
Staycation
8.8
/10
Reviewed 3 week(s) ago
Recommended for those bringing children
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear A*a, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. It is very pleasant to know that you enjoyed your stay at our hotel and provided good comments for our reference in improving our service. We really hope to welcome you back on your next visit. Thank you. Management of Grand Tjokro Balikpapan
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A***F
Business
9.4
/10
Reviewed 4 week(s) ago
The accommodation is comfortable, the meeting room is adequate, the food in the restaurant is delicious
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Accommodation's Reply
12 Aug 2025
Dear A*F, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. It is very pleasant to know that you enjoyed your stay at our hotel and provided good comments for our reference in improving our service. We really hope to welcome you back on your next visit. Thank you. Management of Grand Tjokro Balikpapan
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Rizak M. A.
8.5
/10
Reviewed 5 week(s) ago
Okay, it could be one of the accommodation options.
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Accommodation's Reply
11 Aug 2025
To Mr. Rizak M. A, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. It is very pleasant to know that Mr. Rizak enjoyed his stay at our hotel and gave good comments for our reference in improving our service. We really hope to welcome Mr. Rizak back on your next visit. Thank you. Management of Grand Tjokro Balikpapan
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S***n
9.1
/10
Reviewed 5 week(s) ago
Close to Sepinggan Airport
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Accommodation's Reply
11 Aug 2025
Dear S*n, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. It is very pleasant to know that you enjoyed your stay at our hotel and that you have provided good comments for us to use as a reference in improving our service. We look forward to welcoming you back on your next visit. Thank you. Grand Tjokro Balikpapan Management
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B***y
Leisure
9.7
/10
Reviewed 5 week(s) ago
The staff is warm and friendly, the room is clean, and the location is great. I had an amazing stay at Grand Tjokro.
Find this review helpful?
Accommodation's Reply
11 Aug 2025
Dear B***y, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. It is very pleasant to know that you enjoyed your stay at our hotel and that you have provided positive feedback which will be a reference for us in improving our service. We look forward to welcoming you back on your next visit. Thank you. Grand Tjokro Balikpapan Management
Retsa a. N.
10.0
/10
Reviewed 6 week(s) ago
Stayed to meet a client, the hotel is near the airport, very time effective.
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2 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Mrs. Retsaa, Thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. It is very pleasant to know that Mrs. Retsa was happy during her stay at our hotel and gave good comments for our reference in improving our service. We really hope to welcome Mrs. Retsa back on your next visit. Thank you. Management of Grand Tjokro Balikpapan
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S***a
Business
8.8
/10
Reviewed 7 week(s) ago
Stayed 3 nights during high occupancy, extra beds were limited, called the receptionist twice to ask for towels, the staff was quite responsive, breakfast was delicious and varied
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear S*a. H, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. It is very pleasant to know that you enjoyed your stay at our hotel and provided good comments for our reference in improving our service. We really hope to welcome you back on your next visit. Thank you. Management of Grand Tjokro Balikpapan
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V***n
Business
9.4
/10
Reviewed 7 week(s) ago
Yesterday, I happened to encounter an unfriendly female receptionist. While we were chatting on the phone, her voice suddenly switched to that of a male receptionist. I asked for extra towels from the receptionist, but they said they were out of stock. However, the room service staff was kind and willing to provide them.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear V*n, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. We deeply regret having learned of the problems with our service, we sincerely apologize for this inconvenience and we have followed up on this with the relevant department to further improve our service, we are very grateful to have been informed of this. And we will continue to be committed to providing the best service for every guest who comes. We really hope to welcome you on your next visit. Thank you. Grand Tjokro Balikpapan Management.
See original
L***a
Staycation
8.5
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly, and the security guard helped lift my sleeping child.
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+4
3 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mrs. L*a, thank you for choosing Grand Tjokro Hotel as your accommodation during your stay in Balikpapan. It is very pleasant to know that you enjoyed your stay at our hotel and provided good comments for our reference in improving our service. We really hope to welcome you back on your next visit. Thank you. Grand Tjokro Balikpapan Management.
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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