Harper Purwakarta by ASTON

Dear Sir/Madam, Warmest Greetings from Harper Purwakarta Thank you for your positive review. We are delighted to know that you found Harper Purwakarta to be a clean and pleasant place to stay. We truly appreciate your kind feedback and look forward to welcoming you back for another enjoyable stay. Best Regards, Rini Resniawati, CHA.,CHIA | General Manager

Dear Sandy, Sincerely, Harper Hotel Purwakarta. Thank you very much for your review. We are delighted to hear that you were satisfied with the friendliness of our staff, as well as the cleanliness and comfort of the rooms at Harper Hotel Purwakarta. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you again. Sincerely, Rini Resnivati, CHA., CHIA | General Manager

Dear Valued Guest, Warm greetings from Harper Purvakarta Hotel. Thank you for taking the time to provide us with your review and feedback. We are delighted to hear that your overall stay was comfortable. Regarding your suggestion about the pool water being somewhat cloudy, we apologize for the inconvenience. We will forward this feedback to the relevant team for immediate action and evaluation to ensure that the cleanliness and water quality of the pool are always maintained. We also greatly appreciate your suggestions for hotel improvements and will incorporate them into future development. We look forward to welcoming you back to Harper Purvakarta again for an even better experience. Sincerely, Rini Resneawati, CHA., CHIA | General Manager

Dear Ms. Yohana, Warm greetings from Harper Purwakarta. Thank you very much for your review and positive experience. We are delighted to hear that your short stay at Harper Purwakarta was comfortable and enjoyable. We especially appreciate your feedback on the fast, friendly, and smiling service of our team. We are glad to know that you rested comfortably without any problems before continuing your journey to Lembang. Thank you for choosing Harper Purwakarta. We hope to welcome you again in the future. Sincerely, Rini Resneawati, CHA., CHIA | General Manager

Dear Valued Guest, This is Harper Pu Wakata Hotel. Thank you very much for your valuable feedback and comments. We are delighted to hear that you were satisfied with all aspects of Harper Pu Wakata Hotel, including the luxurious and clean rooms, the friendly and welcoming staff, and the beautiful views from your room. We are also pleased that you appreciated our excellent location adjacent to the Sasakalan Market. We appreciate your valuable feedback regarding the Android TV with YouTube and Netflix. We will forward your feedback to management and use it to improve hotel facilities and enhance guest satisfaction in the future. Thank you very much for recommending Harper Pu Wakata Hotel. We hope to welcome you back again. We wish you a comfortable and enjoyable stay. Thank you, Rini Resneawati, CHA, CHIA | General Manager

Dear Valued Guest, This is a message from Harper Purwakarta Hotel. Thank you for taking the time to share your experience staying at Harper Purwakarta. We are delighted to hear that you were comfortable in your room, enjoyed the hotel's amenities, and received friendly service from our team. We also appreciate your feedback regarding the pricing of food and beverages during lunchtime. We apologize for any inconvenience this may have caused. We have forwarded your feedback to our Food and Beverage team for consideration in improving our menu. Thank you for all your suggestions and we hope to welcome you back to Harper Purwakarta Hotel for an even better experience. Sincerely, Rini Resneawati, CHA., CHIA | General Manager

Dear Valued Guest, Warm greetings from Harper Hotel Purwakarta. Thank you for taking the time to write a positive review. We are delighted to hear that you enjoyed your stay with us, from the comfort and cleanliness of the hotel, the service of the staff, the varied and delicious breakfast, to the swimming pool facilities. Your comments and compliments encourage our entire team to strive to provide the best service to all our guests. We hope to welcome you and your family back again on your next visit to Harper Hotel Purwakarta. Sincerely, Rini Resnivati, CHA., CHIA | General Manager

Dear Mr. Darsheshri, From Harper Purwakarta Hotel, we respectfully thank you for your review and for choosing Harper Purwakarta Hotel for your stay. We are delighted to hear that you enjoyed our excellent location, close to Sasagaran Market, highway access, and a variety of restaurants. We are also pleased to hear that the facilities, parking, cleanliness of the rooms, complete amenities, and the friendliness of our staff made your stay enjoyable. Thank you also for your feedback regarding the plumbing issue in the room. We apologize for the inconvenience. We have forwarded your feedback to our engineering team for immediate inspection and repair to prevent this from happening again. We hope to welcome you back to Harper Purwakarta again and provide you with an even better stay. Sincerely, Rini Resneawati, CHA., CHIA | General Manager

Dear Valued Guest, Greetings from Harper Hotel Purwakarta. Thank you for taking the time to share your review of your stay at Harper Hotel Purwakarta. We are delighted to hear that you were impressed with the cleanliness of the hotel and our clean and tranquil swimming pool. We also appreciate your feedback regarding the breakfast options and the experience of charging extra for breakfast for children. This feedback is being taken care of by us and will be forwarded to the relevant team for evaluation so that we can provide an even better and more comfortable experience for all our guests in the future. We hope to welcome you back to Harper Hotel Purwakarta again and provide you with an even more enjoyable stay. Sincerely, Rini Resneawati, CHA., CHIA | General Manager

Dear Valued Guest from Harper Purwakarta, Thank you for your review. We are delighted to hear that our comfortable and clean rooms, along with our friendly service, provided you with a pleasant stay. We hope to welcome you back on your next visit. Sincerely, Rini Resniawati, CHA., CHIA | General Manager

Dear Mr./Ms. Ayu B.S., Greetings from Harper Purwakarta. Thank you so much for your review. We are delighted to hear that you enjoyed your stay at Harper and that our location near Sate Maranggi Haji Yetty was a great advantage. We hope to welcome you back again soon. Sincerely, Rini Resniawati, CHA., CHIA | General Manager

Dear Mr. Khus, This is Harper's Hotel Purvakarta. Thank you for your review. We are pleased to hear that you were satisfied with the service you received. Regarding your observation about the air conditioning in room 509, we will investigate and rectify the issue immediately to prevent it from happening again. We hope to welcome you back in the future. Sincerely, Rini Resnivati, CHA., CHIA | General Manager

Dear Valued Guest, Warmest Greetings from Harper Purwakarta Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations, particularly regarding the room quality, bed comfort, and amenities provided. We understand your disappointment and appreciate your honest comments, as they help us identify areas for improvement. Please rest assured that we continuously evaluate our facilities and services to ensure they align with the standards and value expected by our guests. We regret that your experience in our Superior Room did not leave a positive impression, and we hope to have the opportunity to welcome you again in the future and provide a much better stay experience. Warm regards, Rini Resniawati, CHA.,CHIA | General Manager

Dear Guest, Warmest Greeting from Harper Purwakarta Thank you for your wonderful review.We are delighted to know that you found our place cozy and enjoyed our excellent service. Your kind words motivate us to continue providing the best experience for all our guests. We look forward to welcoming you back again soon Best Regards, Rini Resniawati, CHA., CHIA | General Manager

Dear Valued Guest, Warm greetings from Harper Purvakarta Hotel. Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the friendliness of our staff and the hotel's excellent location. However, we apologize for the inconvenience you experienced regarding the taste of the fried noodles at breakfast, the delays in replenishing some food items, and the air conditioning in your room not being sufficiently cool. We have forwarded your feedback to our kitchen, food and beverage, and engineering teams for immediate evaluation and improvement to continuously enhance the quality of our products and services. Thank you for your valuable attention and feedback. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Rini Resneawati, CHA., CHIA | General Manager

Dear Valued Guest, This is a message from Harper Purwakarta thanking you for your review and compliments. We are delighted to hear that you felt comfortable during your stay and were satisfied with the friendly service from our staff. Your positive feedback encourages us to continue striving for the best possible service. We look forward to welcoming you back in the future. Sincerely, Rini Resniawati, CHA., CHIA | General Manager

Dear Rudy, warm regards from Haper Purwakarta. Thank you for leaving a positive review. We are delighted to hear that you had an enjoyable stay at our hotel, which is clean, tidy, and comfortable. We look forward to seeing you again. Thank you. Rini Lesniawati, CHA., CHIA | General Manager

Dear Valued Guest, Harper Purwakarta Hotel would like to express our gratitude for your wonderful review. We are delighted to hear that you appreciated the friendly hospitality of our staff, the excellent service, and the comfort of our clean and spacious rooms. We are also pleased to hear that you enjoyed your morning stroll through the gardens and orchards behind the hotel after breakfast. We are glad that you enjoyed our breakfast. Thank you for your trust, and we hope to welcome you back for another stay in the future. Sincerely, Rini Resneawati, CHA., CHIA | General Manager

Dear Valued Guest, Greetings from Harper Purwakarta. Thank you for taking the time to leave us a positive review. We are delighted to hear that our friendly and efficient service team provided you with a memorable experience during your stay. Your compliments encourage us to continue striving for the best possible service. We look forward to welcoming you back in the future. Sincerely, Rini Resniawati, CHA., CHIA | General Manager