Hotel Aria Centra Surabaya

Hotels
Preferred Partner Plus
8.7
/10
Very Good
7,318 reviews

What Guests Say About Their Stay

Distance To City Center (64)
Room Space (62)
Staff Friendliness (58)
Bedroom (56)
Ervina P. D.
10.0
/ 10
It was an awesome experience to spend my new year holiday in this 18th floor hotel room for 4d3n. That was so high, I can see Suramadu and queue of cars at entrance of Tunjungan Plaza from my large window. I have no complain for my room and the bathroom. The 100k laundry for 12 peices was cheap and helpful. Just fyi, the phone in the room is unable to make an outgoing call but you can use the phone in the lobby by asking the front desk. The breakfast was various, they serve a traditional and western menu, I love their traditional snack corner so I can try the local food in my short trip right on my breakfast. Thank you Aria Centra and staff for a fabulous hospitality !
Veronika D. P.
10.0
/ 10
This is the best place with the best food, I’ve ever try and stay ❤️ I’d like to stay to this hotel again because it’s so worth it even cheaper than average hotel with this service.. love
Titik S.
10.0
/ 10
Absolutely the best hotel that I've ever stayed in Surabaya. Good service, good places, good food. Executive Room... So large and the view is so beautiful.
Alisa P.
9.4
/ 10
Spacious room, luxurious, strategic location.
Sam W. J.
9.7
/ 10
The room is clean and comfortable. The staff is friendly and helpful.
In the Area
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Jl. Nais Nasution No. 37, Embong Sawo, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Aria Centra Surabaya is a hotel in a good neighborhood, which is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Aria Centra Surabaya

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Jl. Nais Nasution No. 37, Embong Sawo, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Lobby Hotel Aria Centra Surabaya
Lobby 2 Hotel Aria Centra Surabaya

Discover More About Hotel Aria Centra Surabaya

Location


Hotel Aria Centra Surabaya is a hotel in a good neighborhood, which is located at Genteng.

About Hotel Aria Centra Surabaya

Whether you are planning an event or other special occasions, Hotel Aria Centra Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Hotel Aria Centra Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Aria Centra Surabaya, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Aria Centra Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Aria Centra Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Aria Centra Surabaya.

All facilities in Hotel Aria Centra Surabaya

Bar, Cafe and Lounge Hotel Aria Centra Surabaya
Bar, Cafe and Lounge
Lobby Hotel Aria Centra Surabaya
Lobby
Exterior Hotel Aria Centra Surabaya
Exterior
Bedroom Hotel Aria Centra Surabaya
Bedroom
In-room Bathroom Hotel Aria Centra Surabaya
In-room Bathroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Dining area
  • Vegetarian meal

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Massage
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Aria Centra Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Aria Centra Surabaya
173
Number of floors in Hotel Aria Centra Surabaya
9
Another facilities in Hotel Aria Centra Surabaya
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Hotel Aria Centra Surabaya

What are available facilities at Hotel Aria Centra Surabaya?
There are top facilites at Hotel Aria Centra Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Aria Centra Surabaya?
The standard check-in time at Hotel Aria Centra Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Aria Centra Surabaya provide breakfast?
Yes, Hotel Aria Centra Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Aria Centra Surabaya

Traveloka (7,318)
Other sources (48)
8.7
Very Good
From 7,318 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.8

People often mention about Hotel Aria Centra Surabaya
All
Distance to City Center (43)
Room Space (43)
Bedroom (42)
Staff Friendliness (40)
Bathroom (35)
Accessibility (34)
Ambiance (33)
Wifi (31)
Hotel Area (31)
Taste (30)
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Traveler Reviews Hotel Aria Centra Surabaya

Number of reviews per page
20
40
Customer reviews
Muhamad M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the rooms are clean, the location is strategic, just walking distance to the TP.
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B***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is very nice and helpful. Thank you.
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w***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel in the city center with affordable price.. Recommendation for others.. Keep up the friendly and polite service.
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w***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very satisfying.. Recommendation for others.. Keep up the friendly and polite service.
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T***Y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
A good place to stay in central Surabaya
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Y***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Okay, comfortable, safe, peaceful for the family
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Jo Vonny
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Location near Plaza Tunjungan, near Hokky, quiet.
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1 people find it helpful
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Bayu M. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This hotel is really great, the hospitality is really great. Moreover, the check-in and check-out time requests were also fulfilled according to special requests via the app.
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1 people find it helpful
e***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 week(s) ago
We arrived at 17:00 but the room was not ready. Even though check-in was supposed to be at 14:00. We were tired and should have gone straight to the room. We had to wait again. Then check-out was still at 12:00. It was strange. The room should have been ready at 14:00. How come the room wasn't ready for 3 hours.
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
We are very sorry to hear that you had an unsatisfactory check-in experience. We understand how stressful it can be to wait after a long journey. We will pass your feedback on to our team to ensure that our rooms are ready on time in the future. Thank you for your patience and understanding. We look forward to providing you with a better experience on your next visit.
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v***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Staff is very helpful. Thank you.
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2 people find it helpful
e***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel location is very strategic and the hotel rooms are clean and comfortable. Supported by friendly and very helpful staff. However, the indoor parking location is limited, so if it rains it is less comfortable.
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2 people find it helpful
J***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The staff is very helpful, friendly and smiles a lot
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Nandini N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Overall it's comfortable, the room is clean and all the facilities are functioning well. The breakfast also varies from traditional to pastries. It's not very soundproof because the next room can still be heard but maybe the next door guests are too noisy.
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1 people find it helpful
N***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
I had a wonderful stay at Aria Hotel. The room was clean, spacious, and very comfortable. The staff were friendly and always helpful. Location is perfect—close to everything I needed. Highly recommended!
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Soraya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Very recommended hotel because of the location. The hotel is not far from the shopping center/mall Tunjungan Plaza, also not far from Gubeng train station.
5 people find it helpful
Wiwid H. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
room family oke
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2 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
For the room conditions at the Aria Centra Surabaya Hotel, it is very pleasant and very spacious. The bathroom is also clean. But in the room there is no menu list for room service if customers want to order a menu from the restaurant to the room. They also do not provide a sign hanger on the door if customers do not want their room cleaned. From the experience of trying the service and breakfast variations at the Aria Centra Surabaya Hotel, it is better not to buy a room and breakfast package. Because for a 4-star hotel, they do not have many variations of breakfast menus, the staff does not immediately fill the menu that runs out, although there is a food area where customers can order a menu to the staff serving in the area, but the staff is very slow and not agile in providing the customer's requested menu. Around the Aria Centra Hotel there is a Komugi bakery, a Hokky fruit shop, there is Tunjungan Plaza so customers can buy food there and save on accommodation costs by buying a room package without breakfast.
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2 people find it helpful
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The very best point of Hotel Aria Centra Surabaya is the very large room area. For the Deluxe King type room, the room area is 30m² and very clean. But for the breakfast service and the types of food served at breakfast, this facility is very far from what is expected to be obtained from a 4-star hotel service. There are not many types of breakfast offered, even for ordering an omelet, fried egg or scrambled egg, it cannot be handled skillfully by the staff on duty, even though at that time the customers in the breakfast area were not overflowing, because there were still many empty chairs.
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2 people find it helpful
Sumardi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Friendly, fast, beautiful, clean, delicious, complete.
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1 people find it helpful
n***a
icon-origin-TRAVELOKA
9.6
/10
Reviewed 16 week(s) ago
The hotel is nice and comfortable. But the sahur meal is cold and has no variety.
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1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Hotel Aria Centra Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.