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Hotel Gunawangsa MERR
Hotels
Preferred Partner
8.3
/10
Very Good
13,269 reviews
What Guests Say About Their Stay
Staff Friendliness (98)
Accessibility (95)
Ambiance (92)
Bedroom (92)
Mutiara Cahyaning Pratiwi
9.7
/ 10
Good, nice and great experience
arif t.
10.0
/ 10
Good service and very friendly
Raditya H.
9.4
/ 10
Nice to stay here,so homey and comfort. The hospitality is very good
Indra A. R.
8.5
/ 10
good service, good room, good view
kusi a.
8.5
/ 10
Good enough, affordable price.
In the Area
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Jalan Kedung Baruk No.96, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Hotel Gunawangsa MERR
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Per room per night (excl. taxes & fees)
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Hotel Gunawangsa MERR Address: Map & Location
Jalan Kedung Baruk No.96, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
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Location
Staying at Hotel Gunawangsa MERR is a good choice when you are visiting Rungkut.
About Hotel Gunawangsa MERR
Hotel Gunawangsa MERR is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Hotel Gunawangsa MERR provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Gunawangsa MERR, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Gunawangsa MERR is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Gunawangsa MERR exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Gunawangsa MERR is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Gunawangsa MERR.
All facilities in Hotel Gunawangsa MERR
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Hotel Services
- Doorman
- 24-hour Receptionist
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Wedding service
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Laundry
- Supermarket
Things to Do
- Fitness center
- Outdoor pool
Accessibilty
- Accessible bathroom
- Wheelchair accessible
Business Facilities
- Meeting facilities
- Photocopier
Food and Drinks
- Restaurant with AC
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Gunawangsa MERR
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Check in time 02.00 pm any request based on availability
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Gunawangsa MERR | 122 |
Number of floors in Hotel Gunawangsa MERR | 1 |
Another facilities in Hotel Gunawangsa MERR | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Hotel Gunawangsa MERR
What are available facilities at Hotel Gunawangsa MERR?
There are top facilites at Hotel Gunawangsa MERR such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Gunawangsa MERR?
Check-in time at Hotel Gunawangsa MERR is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Gunawangsa MERR provide breakfast?
Yes, Hotel Gunawangsa MERR provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Gunawangsa MERR?
Hotel Gunawangsa MERR is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Gunawangsa MERR have?
Hotel Gunawangsa MERR has 1 floors.
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More Reviews from Other Guests in Hotel Gunawangsa MERR
Traveloka (13,269)
8.3
Very Good
From 13,269 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.4
Meal
8.0
Location
8.4
Service and Facilites
8.4
People often mention about Hotel Gunawangsa MERR
All
Bedroom (65)
Accessibility (56)
Staff Friendliness (54)
Ambiance (52)
Surroundings (51)
Distance to City Center (50)
Room Space (50)
Bathroom (49)
Family Friendly (44)
Check-in/out Time (42)
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Traveler Reviews Hotel Gunawangsa MERR
Number of reviews per page
20
40
Customer reviews
AH
Ady H.
Staycation
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was friendly and polite upon check-in.
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Accommodation's Reply
13 Sep 2025
Dear Mr. Ady. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your review, Sir. We are pleased to hear that our staff's service during the check-in process gave a good impression. We hope your stay will be even more enjoyable, and we look forward to welcoming you back. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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ns
nur s.
10.0
/10
Reviewed 4 day(s) ago
good................................................................
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Accommodation's Reply
13 Sep 2025
Dear Mrs. Nur. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your review, Ma'am. We are happy to hear that you had a pleasant stay. We hope to welcome you and your family back again another time. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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I***I
Business
8.2
/10
Reviewed 7 day(s) ago
Actually it's quite good but the cleanliness needs to be checked again. I found a cockroach in the bathroom.
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Accommodation's Reply
11 Sep 2025
Dear Mr/Mrs I*I. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the cleanliness of the bathroom. This certainly does not meet our established service standards. We have forwarded your feedback to the relevant team for immediate evaluation and improvement, so that similar incidents do not recur. We are committed to always improving the quality of service and cleanliness for the comfort of all guests. We hope to have the opportunity to welcome you back with a better experience at Hotel Gunawangsa Merr Surabaya. Best regards, Muhammad Zakaria Hanafi
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G***a
Business
8.8
/10
Reviewed 1 week(s) ago
It's quite close to the airport. I chose this hotel because my flight was very early, and I arrived at the airport in about 10 minutes.
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Accommodation's Reply
13 Sep 2025
Dear Mr./Mrs. N*a. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your review, Sir/Madam. We are pleased that our hotel's location close to Juanda Airport can help make your morning commute easier. We hope this stay was memorable and we look forward to welcoming you back again in the future. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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D***i
Staycation
6.5
/10
Reviewed 1 week(s) ago
The parking lot in front is too steep, so even a slightly lower car will get stuck and scratched.
There were no attendants to direct me where to park, so I went around three times. The first time I asked the security guard downstairs and was told to park in front (I got stuck). The second time I parked in front downstairs, but when I checked in at reception, I was directed to park inside, so the third time I moved to the indoor parking lot.
In the future, more competent people could be assigned outside.
The room's AC wasn't cold enough.
My room was close to the pool access, so it was very noisy from morning to evening.
The soundproofing between the rooms was also poor, so I could hear people from the next room.
The advantage of this hotel is its affordability.
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Accommodation's Reply
13 Sep 2025
Dear Mr./Mrs. D*i. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your review and feedback. We apologize for any inconvenience you may have experienced regarding the parking area, AC temperature, and room comfort. This has been brought to our attention for immediate follow-up so that future guest experiences can be better. We greatly appreciate your patience during your stay. We hope we will have the opportunity to welcome you back with even better service. Sincerely, Muhammad Zakaria Hanafi. Front Office Supervisor
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i***a
Business
8.5
/10
Reviewed 1 week(s) ago
Just a side of main MERR road… Easy to reach by taxi. Cafe across the road and many food providers nearby. Easy peasy using GoFood or similar.
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Accommodation's Reply
13 Sep 2025
Dear Bapak/Ibu i***a
"Warm greetings from Hotel Gunawangsa MERR Surabaya"
Thank you for your kind review. We are glad to know that our hotel’s location was convenient for your stay, with easy access to transportation, cafes, and various food options nearby. We hope to welcome you back again soon for another pleasant experience.
Warm regards,
Muhammad Zakaria Hanafi
Front Office Supervisor
J***n
10.0
/10
Reviewed 1 week(s) ago
We checked in before time, the staff was very helpful... Keep up the good service especially for guests like us who are far away.. NTT
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Accommodation's Reply
13 Sep 2025
Dear Mr./Mrs. J*n. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your review and appreciation. We are happy to assist with the early check-in process so that it can provide comfort after a long journey. Your input is very meaningful, and of course we will maintain and improve our service to always be a pleasant experience. We look forward to welcoming you back to our hotel. Sincerely, Muhammad Zakaria Hanafi. Front Office Supervisor
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S***o
10.0
/10
Reviewed 2 week(s) ago
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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Accommodation's Reply
05 Sep 2025
Dear Mr./Mrs. S*o. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you very much for your perfect rating. We are very happy to know that you are satisfied with your stay at our hotel. We hope it is always memorable, and we look forward to welcoming you back again in the future. Sincerely, Muhammad Zakaria Hanafi. Front Office Supervisor
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A***a
10.0
/10
Reviewed 3 week(s) ago
I've been here a few times.
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Accommodation's Reply
05 Sep 2025
Dear Mr./Mrs. A*a. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you very much for your review and loyalty. We are very pleased to know that you have stayed at our hotel several times. This support and trust motivates us to continue providing the best service. We look forward to your next visit. Sincerely, Muhammad Zakaria Hanafi. Front Office Supervisor
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Y
Yohanes
8.4
/10
Reviewed 3 week(s) ago
The staff was very helpful and friendly.
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Accommodation's Reply
05 Sep 2025
Dear Bapak Yohanes
"Warm greetings from Hotel Gunawangsa MERR Surabaya"
Thank you for your kind review. We are delighted to know that our staff’s helpfulness and friendliness made a positive impression during your stay. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back again soon.
Warm regards,
Muhammad Zakaria Hanafi
Front Office Supervisor
R***y
9.1
/10
Reviewed 3 week(s) ago
Good and close to everywhere, great
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1 people find it helpful
Accommodation's Reply
05 Sep 2025
Dear Mr./Mrs. R*y. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your review. We are happy to hear that the location of our hotel made your activities easier and provided comfort during your stay. We hope you have a memorable stay, and we look forward to welcoming you back to our hotel. Sincerely, Muhammad Zakaria Hanafi. Front Office Supervisor
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a***d
10.0
/10
Reviewed 3 week(s) ago
Very friendly service from the staff
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1 people find it helpful
Accommodation's Reply
05 Sep 2025
Dear Mr./Mrs. a*d. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your positive review. We are very pleased to know that the friendliness of our staff has made a good impression on you. This review is certainly a motivation for us to continue providing the best service. We look forward to your return visit to our hotel. Sincerely, Muhammad Zakaria Hanafi. Front Office Supervisor
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S***i
Staycation
10.0
/10
Reviewed 3 week(s) ago
Nice to stay here with family
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Accommodation's Reply
05 Sep 2025
Dear Mr./Mrs. S*i. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your positive review. We are very happy to hear that you and your family felt comfortable staying with us. We hope this pleasant experience will make you and your family memorable, and we look forward to welcoming you back to our hotel on another occasion. Sincerely, Muhammad Zakaria Hanafi. Front Office Supervisor
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Dewi D.
Staycation
10.0
/10
Reviewed 4 week(s) ago
Very comfortable, close to everywhere... The hotel is neat, everyone is friendly, and cheap. Next, stay longer... It's cold outside, cold inside, different, like it's not Surabaya.
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+2
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Accommodation's Reply
24 Aug 2025
Dear Mrs. Dewi. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your very positive review. We are pleased to know that you felt comfortable with the strategic location, the neatness of the hotel, the friendliness of the staff, and the pleasant atmosphere at Hotel Gunawangsa MERR. We look forward to welcoming you and your family back for a longer and more memorable stay. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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H***o
10.0
/10
Reviewed 4 week(s) ago
Recommendation to stay again
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2 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Mr./Mrs. H*o. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you very much for your recommendation. We are very happy to know that your stay at Hotel Gunawangsa MERR was memorable and made you want to come back. We hope your next visit will provide the same comfort, or even better. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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AP
Arfian P.
10.0
/10
Reviewed 4 week(s) ago
The most comfortable hotel and riverbank view
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Accommodation's Reply
24 Aug 2025
Dear Mr. Arfian. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for your positive review. We are pleased to know that you felt comfortable and enjoyed the riverside view from Hotel Gunawangsa MERR. We hope to welcome you back for an equally pleasant stay. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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T***a
Staycation
9.1
/10
Reviewed 4 week(s) ago
The ambiance is really good, I will come back again.
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Accommodation's Reply
19 Aug 2025
Dear Mr/Ms T*a. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you very much for your positive review. We are pleased to know that the ambiance at Hotel Gunawangsa MERR gave you a pleasant impression. We look forward to your return, hopefully your next experience will be even more memorable. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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M***d
8.5
/10
Reviewed 5 week(s) ago
Friendly and good service and the price is quite cheap for that budget.
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Accommodation's Reply
19 Aug 2025
Dear Mr./Mrs. M*d. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you very much for your positive review. We are pleased to know that our service is friendly and fits your budget. We hope this stay was comfortable, and we look forward to welcoming you back to Hotel Gunawangsa MERR. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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K***o
Staycation
10.0
/10
Reviewed 6 week(s) ago
The hotel is very comfortable, the rooms are spacious, the prices are cheap, there are lots of culinary delights around, there is an Indomaret,
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Accommodation's Reply
09 Aug 2025
Dear Mr. ke*o. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for taking the time to give a positive review about your stay with us. We are happy to hear that you felt comfortable with the spacious room facilities, affordable prices, and strategic location close to culinary centers and minimarkets. We will continue to strive to maintain and improve the quality of service and comfort so that each of your visits is even more memorable. We look forward to welcoming you back to Hotel Gunawangsa Merr. "Warm greetings, Muhammad Zakaria Hanafi. Front Office Supervisor
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RA
Rully A.
Staycation
8.5
/10
Reviewed 6 week(s) ago
lobby circulation ..must be improved
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1 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Mr. Rully. "Warm greetings from Hotel Gunawangsa Merr Surabaya" Thank you for taking the time to provide us with your review and feedback. We apologize if the circulation in the lobby area has not met your expectations. This feedback is very important for us as evaluation material so that guest comfort can be further improved. We will strive to make improvements to the lobby area so that guests can feel more comfortable while staying at our hotel. We look forward to welcoming you back on your next visit. Warm regards, Muhammad Zakaria Hanafi. Front Office Supervisor
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Number of reviews per page
20
40
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