Does Hotel Neo Malioboro by ASTON have parking?

Yes, Hotel Neo Malioboro by ASTON does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Hotel Neo Malioboro by ASTON?

Traveloka users who have stayed at Hotel Neo Malioboro by ASTON have praised its Location, Cleanliness, Service and Facilites.

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Hotel Neo Malioboro by ASTON

Name: Hotel Neo Malioboro by ASTON
Address: Jalan Pasar Kembang No 21, Malioboro Street, Yogyakarta, Indonesia, 55271, Jalan Pasar Kembang No 21, Yogyakarta, 55271, Indonesia
Rating: 8.7

Hotels

No. 1 in Hotel Near Malioboro in Yogyakarta

8.7

/10

Very Good

13,923 reviews

What Guests Say About Their Stay

Staff Friendliness (645)

Distance To City Center (619)

Bedroom (569)

Accessibility (561)

Farintri a.

10.0

/ 10

The hotel staff was very friendly and helpful during check-in and check-out. There were changing facilities and rollaway beds. The room was cleaned and cleaned quickly. They were efficient and ultimately made me feel comfortable. It made for a more restful sleep. Plus, the room was incredibly soft. It was a really comfortable sleep in this hotel. Check-out was also very easy. The food was delicious, varied, and they even gave me a free drink.

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ANANDA K. R. N.

9.7

/ 10

Excellent location at the train station, plenty of eateries and helpful staff. Room is great too.

R***a

10.0

/ 10

My family and I spent three nights at Hotel Neo, truly memorable. The staff was friendly, the atmosphere was pleasant, and valet parking was available, so we didn't have to worry about parking and unloading the car. We just dropped off and waited in the lobby when we needed to pick it up. The food was delicious, and there was a children's pool... Overall, the facilities were great.

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J***a

9.7

/ 10

The hotel staff is very friendly & very helpful, the room is comfortable, the hotel is across from Tugu Station, get off the train and check in immediately, to Malioboro, Tugu Monument, Bringharjo Market is just a walk, lots of drinks & food around the hotel, there are wedang uwuh, kopi joss, gudeg and many more. The room is clean, mineral water & snacks are always added every morning, next time I want to stay here again for a week with my family.

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E***o

9.4

/ 10

It's very close to Tugu Yogyakarta Station, just a short walk across the street. The rooms are clean and the Sky Lounge offers views of Mount Merapi and the station. In the morning, you can watch the sunrise from the Sky Lounge. The staff is friendly, and you can store your bags if you arrive before check-in time, and they'll be in your room upon check-in.

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In the Area

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Jalan Pasar Kembang No 21, Malioboro Street, Yogyakarta, Indonesia, 55271

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Hotel Neo Malioboro Hotel Neo Malioboro by ASTON is a hotel is located at Malioboro Street. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Neo Malioboro by ASTON

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Hotel Neo Malioboro by ASTON

Jalan Pasar Kembang No 21, Malioboro Street, Yogyakarta, Indonesia, 55271

Discover More Places

Discover More About Hotel Neo Malioboro by ASTON

Looking for a fantastic place to stay in the heart of Yogyakarta? You've come to the right spot! The

Hotel Neo Malioboro by ASTON

offers a brilliant blend of comfort, convenience, and authentic Indonesian charm, making it a top choice for travellers. Whether you're here for business or a leisurely escape, this hotel promises a memorable experience. Room rates at Hotel Neo Malioboro by ASTON start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel Neo Malioboro by ASTON Location

Nestled in the vibrant district of Malioboro, the

Hotel Neo Malioboro by ASTON

is perfectly situated at Jalan Pasar Kembang No 21, Jalan Malioboro, Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia, 55271. This prime location places you right in the thick of things, just a stone's throw from the iconic Malioboro Street, a bustling hub of activity, shopping, and local culture. It's approximately a 30-minute drive from Adisutjipto International Airport (JOG), making your arrival and departure a breeze. The atmosphere here is electric, with the sounds and sights of traditional Javanese life unfolding right outside your door. You're surrounded by a vibrant café culture and the energy of a city that never sleeps, yet the hotel itself provides a tranquil oasis.

Hotel Neo Malioboro by ASTON Facilities & Services

Facilities for guests at Hotel Neo Malioboro by ASTON are designed to ensure a comfortable and enjoyable stay for everyone. The hotel boasts a range of amenities to cater to your needs:

A refreshing outdoor swimming pool, perfect for a dip to escape the tropical heat. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
A well-equipped fitness centre, open daily from 6:00 AM to 9:00 PM, allowing you to maintain your workout routine. Access is complimentary for all guests.
Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
On-site parking is available for guests, offering secure and convenient access for those travelling by car. Fees may apply, so please check with the front desk.
A 24-hour front desk service is always ready to assist you with any queries or requests.
Room service is available during specific hours, typically from 7:00 AM to 10:00 PM, offering a convenient dining option in your room.

Hotel Neo Malioboro by ASTON Room Types

Discover a variety of comfortable and well-appointed accommodations with the diverse room types of Hotel Neo Malioboro by ASTON. Each room is designed with your comfort in mind, offering a peaceful retreat after a day of exploring. You'll find options to suit every traveller's needs, from solo adventurers to couples and families.

Deluxe Room:
These rooms offer a comfortable space with either a city view or a garden view. All Deluxe rooms are strictly non-smoking and feature a private bathroom, some of which include a bathtub.
Superior Room:
Similar to the Deluxe rooms, Superior rooms provide a pleasant stay with modern amenities. They are also non-smoking and offer a choice of views. Bathtubs are available in select Superior rooms.
Suite:
For those seeking a little extra luxury, the Suites offer spacious living areas and enhanced amenities. Enjoy stunning city views from your room, and rest assured that all suites are non-smoking. Bathtubs are a standard feature in our Suites.

Please note that all rooms at Hotel Neo Malioboro by ASTON are strictly non-smoking to ensure a fresh environment for all guests. Pet-friendly rooms are not available at this property.

Hotel Neo Malioboro by ASTON Dining & Restaurants

Indulge your taste buds with the delightful culinary offerings at Hotel Neo Malioboro by ASTON. The hotel features an on-site restaurant that serves a variety of delicious dishes, ensuring you have excellent dining options without even leaving the premises.

The Coffee Shop:
This is the hotel's main dining venue, offering a breakfast buffet with a selection of local and international dishes. For lunch and dinner, you can enjoy an à la carte menu featuring Indonesian specialties and some Western favourites. The estimated price for a main course ranges from AUD $10 to $20. The Coffee Shop is typically open from 6:00 AM to 10:00 PM daily.

While there isn't a separate bar, the Coffee Shop often serves a range of refreshing beverages, including local juices and coffee, throughout the day.

Hotel Neo Malioboro by ASTON Nearby Attractions and Activities

The prime location of Hotel Neo Malioboro by ASTON puts you within easy reach of Yogyakarta's most captivating attractions. Immerse yourself in the rich culture and vibrant atmosphere of this incredible city.

Malioboro Street:
Just a short walk away, this iconic street is the heart of Yogyakarta, famous for its street food, batik shops, and traditional crafts.
Kraton Yogyakarta (Sultan's Palace):
Explore the historical and cultural centre of the Javanese Sultanate, offering a glimpse into royal life and Javanese heritage.
Taman Sari (Water Castle):
Discover this former royal garden and recreational complex, featuring beautiful pools, underground passages, and intriguing architecture.
Fort Vredeburg Museum:
Step back in time at this Dutch colonial fort, now a museum showcasing historical exhibits and the struggle for Indonesian independence.
Pasar Beringharjo:
Experience the bustling local market, a fantastic place to find traditional Javanese goods, textiles, and delicious local snacks.

If you are looking for other activities around Hotel Neo Malioboro by ASTON, check out the best deals on Traveloka: Recommended activities in Yogyakarta!

How to Get to Hotel Neo Malioboro by ASTON from the Airport

Navigating your journey from Adisutjipto International Airport (JOG) to the

Hotel Neo Malioboro by ASTON

is straightforward, with several convenient options available. The airport transfer service of Hotel Neo Malioboro by ASTON can be arranged to ensure a seamless arrival. Here's how to get to Hotel Neo Malioboro by ASTON:

Hotel Private Transfer:
The most convenient option is to pre-book a private transfer directly through the hotel. This service offers door-to-door convenience and peace of mind. The estimated cost is around AUD $25 to $35, depending on the vehicle type.
Airport Taxi:
Metered taxis are readily available at the airport. The journey to the hotel typically takes about 30 minutes and will cost approximately AUD $10 to $15, depending on traffic.
Ride-hailing Service:
You can use a ride-hailing service booked via an app. These services are generally affordable and convenient, with prices similar to or slightly less than taxis.
Shuttle Bus:
While less direct, some public shuttle bus services operate from the airport towards the city centre. You may need to take a short taxi or ride-hailing trip from the drop-off point to the hotel. This is the most budget-friendly option, costing around AUD $3 to $5.

For a hassle-free journey, consider booking airport transfer services in advance, or inquire about the Hotel Neo Malioboro by ASTON airport transfer upon booking.

Summary of Why You Should Choose to Stay at Hotel Neo Malioboro by ASTON

When planning your trip to Yogyakarta, choosing the

Hotel Neo Malioboro by ASTON

is a decision you won't regret. With excellent room availability at Hotel Neo Malioboro by ASTON, you're sure to find the perfect fit for your travel needs. Here’s why it stands out:

Prime Location:
Situated right in the heart of Malioboro, offering unparalleled access to the city's main attractions, shopping, and dining.
Comfortable Accommodation:
Well-appointed rooms designed for relaxation and convenience, ensuring a restful stay.
Excellent Facilities:
Enjoy amenities like a swimming pool and fitness centre to enhance your experience.
Friendly Service:
Experience warm Indonesian hospitality from the dedicated hotel staff.
Value for Money:
Offering competitive rates, especially when booking through Traveloka.

Ready to experience the best of Yogyakarta? Start your booking process today! For the best deals and seamless booking, consider Booking Hotel Neo Malioboro by ASTON through Traveloka. You can also explore other options:

Book budget hotels in Yogyakarta Province

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All facilities in Hotel Neo Malioboro by ASTON

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Exterior

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Non-smoking room
Smoking area

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist

Things to Do

Outdoor pool
Spa

Food and Drinks

Poolside bar

Connectivity

LAN Internet

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Meeting facilities

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in Hotel Neo Malioboro by ASTON

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Extra Breakfast

Accommodation charges IDR 140,000/guest for extra breakfast.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hotel Neo Malioboro by ASTON	154
Number of floors in Hotel Neo Malioboro by ASTON	9
Another facilities in Hotel Neo Malioboro by ASTON	Coffee shop, Room service, Safety deposit box, WiFi in public area, Cable TV

Frequently asked questions about Hotel Neo Malioboro by ASTON

What are available facilities at Hotel Neo Malioboro by ASTON?

There are top facilites at Hotel Neo Malioboro by ASTON such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Neo Malioboro by ASTON?

The standard check-in time at Hotel Neo Malioboro by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Neo Malioboro by ASTON?

Hotel Neo Malioboro by ASTON has a 3.0-star rating.

How many floors does Hotel Neo Malioboro by ASTON have?

Hotel Neo Malioboro by ASTON has 9.

How many rooms are available at Hotel Neo Malioboro by ASTON?

Hotel Neo Malioboro by ASTON has 154.

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Hotel Neo Malioboro by ASTON reviews and ratings

Overall Ratings & Reviews Hotel Neo Malioboro by ASTON

Traveloka (13,458)

Other sources (465)

8.8

Very Good

From 13,458 reviews

Provided by travellers on

Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about Hotel Neo Malioboro by ASTON

All

Staff Friendliness (417)

Distance to City Center (387)

Accessibility (373)

Bedroom (372)

Ambiance (355)

Bathroom (341)

Hotel Area (332)

Surroundings (307)

Room Space (307)

Variety (305)

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Traveller Reviews Hotel Neo Malioboro by ASTON

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Customer reviews

Verified Traveler

Leisure

10.0

/10

Reviewed 2 day(s) ago

Arriving early in the morning, we were welcomed warmly.

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Accommodation's Reply

30 Jun 2026

Dear Valued Guest, Neo Malioboro by Aston Hotel is pleased to inform you that we appreciate you taking the time to share your experience through our customer satisfaction survey and for choosing Neo Malioboro by Aston as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro by Aston Hotel again. Sincerely, Vera Indah Pratiwi, General Manager

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S***i

10.0

/10

Reviewed 2 day(s) ago

Clean rooms, strategic location.

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Accommodation's Reply

30 Jun 2026

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h***o

10.0

/10

Reviewed 3 day(s) ago

The hotel staff is friendly, the rooms are clean and the food is delicious.

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M***a

10.0

/10

Reviewed 4 day(s) ago

Easy check-in process. Very strategic location.

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Accommodation's Reply

30 Jun 2026

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Siraj

Leisure

10.0

/10

Reviewed 1 week(s) ago

Very close to Yogya station.

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Accommodation's Reply

30 Jun 2026

Dear Mr. Sirach, From Neo Malioboro by Aston Hotel, we respectfully thank you for taking the time to share your experience through our customer satisfaction survey and for choosing Neo Malioboro by Aston as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro by Aston again. Sincerely, Vera Indah Pratiwi, General Manager

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Siti S.

Leisure

10.0

/10

Reviewed 1 week(s) ago

There's a swimming pool. My kids love it.

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Accommodation's Reply

30 Jun 2026

Dear Mr. Siti S., Sincerely yours from Neo Malioboro by Aston. We appreciate you taking the time to share your experience through our customer satisfaction survey and for choosing Neo Malioboro by Aston as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro by Aston again. Sincerely, Vera Indah Pratiwi, General Manager

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p***i

10.0

/10

Reviewed 2 week(s) ago

Hotel Neo Malioboro is very strategic and comfortable.

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Accommodation's Reply

23 Jun 2026

Dear Valued Guest, It is with great pleasure that Neo Malioboro Hotel extends its gratitude for your review and compliments. We are delighted to hear that you found our hotel to be an excellent choice of accommodation in the heart of the city. Our superb location is one of our strengths, providing all guests with convenience during their stay in Yogyakarta. Your support and satisfaction motivate us to continue striving for the best service and experience. We look forward to welcoming you back on your next visit. Sincerely, Vera Indah Pratiwi, General Manager

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Farintri a.

Leisure

10.0

/10

Reviewed 2 week(s) ago

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Accommodation's Reply

23 Jun 2026

Dear Ms. Farintree, Sincerely, Neo Malioboro Hotel. Thank you for your review and compliments. We are delighted to know that you rated our hotel as an excellent place to stay in the heart of the city. Our superb location is one of the advantages that facilitates all guests during their stay in Yogyakarta. Your support and satisfaction motivate us to continue striving for the best service and guest experience. We hope to welcome you back on your next visit to Neo Malioboro Hotel. Sincerely, Vera Indah Pratiwi, General Manager

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Astuty W.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Good hotel, good food and good services.

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Accommodation's Reply

23 Jun 2026

Dear Mrs. Astuti, Warmest greetings from Hotel Neo Malioboro.. Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our convenient location near the train station, the variety of dining options in the surrounding area, and the service provided by our team. It is also pleasing to know that you found your room comfortable and enjoyable. Your kind words are truly appreciated and will be shared with our staff as encouragement to continue delivering exceptional hospitality. We look forward to welcoming you back on your next visit and providing another memorable stay. Warmest regards, Vera Indah Pratiwi General Manager

Verified Traveler

Business

8.8

/10

Reviewed 2 week(s) ago

The hotel is clean and the location is very strategic.

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Accommodation's Reply

23 Jun 2026

Dear Valued Guest, Neo Malioboro Hotel extends its deepest respects and gratitude for your review and compliments. We are delighted to hear that you rated our hotel as an excellent choice of accommodation in the heart of the city. Our superb location is one of our strengths, providing all guests with convenience during their stay in Yogyakarta. Your support and satisfaction motivate us to continue striving for the best service and experience. We look forward to welcoming you back to Neo Malioboro Hotel on your next visit. Sincerely, Vera Indah Pratiwi, General Manager

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Z***i

9.7

/10

Reviewed 2 week(s) ago

Overall very good and enjoyable

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Accommodation's Reply

15 Jun 2026

Dear Valued Guest, Neo Malioboro by Aston Hotel would like to express our gratitude for taking the time to write a review about your stay. We are delighted to hear that you were overall satisfied and enjoyed your stay at our hotel. Your positive feedback encourages our entire team to continue striving to maintain and improve the quality of our services. We look forward to welcoming you back on your next visit and providing you with an even better experience. Sincerely, Vera Indah Pratiwi, General Manager

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Verified Traveler

10.0

/10

Reviewed 3 week(s) ago

Excellent place to stay in the city center.

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Accommodation's Reply

15 Jun 2026

Dear Valued Guest, Neo Malioboro by Aston Hotel extends its deepest respects and gratitude for your review and compliments. We are delighted to hear that you found our hotel to be an excellent choice of accommodation in the heart of the city. Our superb location is one of our strengths, providing all guests with convenience during their stay in Yogyakarta. Your support and satisfaction motivate us to continue striving for the best service and experience. We look forward to welcoming you back on your next visit. Sincerely, Vera Indah Pratiwi, General Manager

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B***a

Staycation

7.8

/10

Reviewed 3 week(s) ago

The hotel is very close to Malioboro, close to the station. It's also close to a minimarket, so if you need snacks, you can just walk. Besides that, the room is quite spacious, clean, and has cool air conditioning. The only inconvenience is that every 9:00 a.m. the cleaning service knocks on the door to ask for cleaning. And I think it's unethical if guests are still sleeping and are knocked on, then woken up only to be told that they'll be cleaned later. Perhaps it would be better to wait for confirmation or a request from the guest for room cleaning.

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Accommodation's Reply

15 Jun 2026

Dear Valued Guest, Warm greetings from Neo Malioboro by ASTON. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's location near Malioboro, Tugu Station, and convenience stores, and that you felt comfortable with the spacious, clean, and cool room. We greatly appreciate your positive review. We apologize for the inconvenience caused by the housekeeping team knocking on your door in the morning. We understand that the privacy and comfort of all our guests are very important, and we are sorry that the knocking disturbed your sleep. Thank you for your constructive feedback regarding room cleaning. We have noted your suggestion and will incorporate it into our evaluation with the relevant team to improve our service procedures and better meet the comfort and needs of all our guests during their stay. We value your feedback as it helps us grow and provide a better experience in the future. We hope to welcome you back on your next stay and provide you with an even more comfortable and memorable experience. Sincerely, Vera Indah Pratiwi, General Manager

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R***y

Leisure

10.0

/10

Reviewed 3 week(s) ago

Overall it is very comfortable, good facilities and close to the city center and Tugu Station.

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Accommodation's Reply

15 Jun 2026

Dear Valued Guest, With our deepest respect from Neo Malioboro by Aston, Thank you for taking the time to write a review of your stay. We are delighted that you were comfortable at our hotel and satisfied with the facilities. We appreciate your convenient location near the city center and Tugu train station, which made your travels easier. Your compliments motivate all our staff to continue striving to maintain the quality of the facilities and services we provide to all our guests. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Vera Indah Pratiwi, General Manager

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L***a

Staycation

9.4

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, clean, comfortable, strategic location, just a short walk to the station.

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1 people find it helpful

Accommodation's Reply

15 Jun 2026

Dear Valued Guest, Neo Malioboro by Aston Hotel would like to express our gratitude for your review and compliments. We are delighted that you were impressed with the hotel's cleanliness, friendly staff, and convenient location near the train station. Such positive feedback motivates our entire team to strive for the best possible service for all our guests. We appreciate your trust and hope to welcome you back again in the future. Sincerely, Vera Indah Pratiwi, General Manager

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ANANDA K. R. N.

Staycation

9.7

/10

Reviewed 3 week(s) ago

Excellent location at the train station, plenty of eateries and helpful staff. Room is great too.

Find this review helpful?

Accommodation's Reply

15 Jun 2026

Dear Sir / Madam, Warmest greetings from Neo Malioboro by ASTON Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our convenient location near the train station, the variety of dining options in the surrounding area, and the service provided by our team. It is also pleasing to know that you found your room comfortable and enjoyable. Your kind words are truly appreciated and will be shared with our staff as encouragement to continue delivering exceptional hospitality. We look forward to welcoming you back on your next visit and providing another memorable stay. Warmest regards, Vera Indah Pratiwi General Manager

Verified Traveler

Leisure

8.8

/10

Reviewed 3 week(s) ago

The hotel is clean, with good service and excellent facilities. It's a bit noisy from the trains because it's right next to the station, but it's highly recommended because of its proximity to Malioboro.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Neo Malioboro Hotel would like to extend our deepest gratitude for your time in sharing your experience through our customer satisfaction survey and for choosing Neo Malioboro Hotel as your accommodation during your stay in Yogyakarta. That is all we can say. We wish you good health and success in all your endeavors. We look forward to welcoming you back to Neo Malioboro Hotel again. Sincerely, Vera Indah Pratiwi, General Manager

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R***a

Staycation

10.0

/10

Reviewed 4 week(s) ago

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Accommodation's Reply

05 Jun 2026

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m***a

Leisure

8.4

/10

Reviewed 4 week(s) ago

The taste and variety of breakfast needs to be improved.

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Accommodation's Reply

05 Jun 2026

Dear valued guest, this is Neo Malioboro Hotel. We sincerely thank you for participating in our customer satisfaction survey and for choosing our hotel for your trip to Yogyakarta. We have received your complaint and the relevant team will review it and conduct further investigations. We sincerely apologize for any inconvenience you experienced during your stay. Your valuable feedback serves as the driving force behind our continuous efforts to provide better service to all our guests. We ask for your understanding. We wish you good health and a pleasant trip, and we look forward to seeing you again at Neo Malioboro Hotel. Thank you. Sincerely, Vera Indah Pratiwi, General Manager

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Verified Traveler

Staycation

8.5

/10

Reviewed 4 week(s) ago

Comfortable, delicious food, but the chocolate wasn't quite right, it was runny like creamer. The toilet drain was clogged, but it was quickly fixed and drained. Thanks, Neo Hotel.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, Neo Malioboro Hotel would like to express our gratitude for taking the time to share your experience through our customer satisfaction survey and for choosing Neo Malioboro Hotel as your accommodation during your stay in Yogyakarta. We have recorded some of your complaints and are following up and investigating them with the relevant team. We apologize if anything did not meet your expectations during your stay. This feedback encourages us to continuously improve the quality of our service for all our guests. We wish you good health and a pleasant experience. We look forward to welcoming you back to Neo Malioboro Hotel again. Sincerely, Vera Indah Pratiwi, General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.