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Hotel Neo Palma - Palangkaraya by ASTON
Hotels
8.4
/10
Very Good
4,165 reviews
What Guests Say About Their Stay
Distance To City Center (131)
Staff Friendliness (120)
Bedroom (107)
Accessibility (94)
Edi Mursito
8.5
/ 10
The room is clean and cozy, location is strategic and close to restaurants and cinema. Staff are helpful and smiling face
Lian S.
10.0
/ 10
Nice stay, big and clean room, good food, great services, good location.
Adnan T. N.
9.4
/ 10
It is clean and comfort to stay, nice breakfast, near movie theater and other attractive place in Palangka raya
Alisahbana S.
8.8
/ 10
Best location, hotel above shopping mall.
Rangga P.
7.0
/ 10
Location was perfect, on the center of the town.
In the Area
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Jalan Tjilik Riwut Km. 1 No. 1, Bundaran Besar, Jekan Raya, Palangkaraya, Kalimantan Tengah, Indonesia, 73111
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Neo Palma - Palangkaraya by ASTON
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Hotel Neo Palma - Palangkaraya by ASTON Address: Map & Location
Jalan Tjilik Riwut Km. 1 No. 1, Bundaran Besar, Jekan Raya, Palangkaraya, Kalimantan Tengah, Indonesia, 73111
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Discover More About Hotel Neo Palma - Palangkaraya by ASTON
Location
Staying at Hotel Neo Palma - Palangkaraya by ASTON is a good choice when you are visiting Jekan Raya.
About Hotel Neo Palma - Palangkaraya by ASTON
For you, travelers who wish to travel comfortably on a budget, Hotel Neo Palma - Palangkaraya by ASTON is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Hotel Neo Palma - Palangkaraya by ASTON provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo Palma - Palangkaraya by ASTON.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Neo Palma - Palangkaraya by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Neo Palma - Palangkaraya by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Neo Palma - Palangkaraya by ASTON is the right place to stay.
All facilities in Hotel Neo Palma - Palangkaraya by ASTON
Functional Hall
Lobby
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Hotel Services
- Concierge
- 24-hour Receptionist
- Laundry service
- Luggage storage
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
General
- AC
- Non-smoking room
- Smoking area
Connectivity
- LAN Internet
- Free WiFi
Things to Do
- Spa
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Neo Palma - Palangkaraya by ASTON
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Neo Palma - Palangkaraya by ASTON | 101 |
Number of floors in Hotel Neo Palma - Palangkaraya by ASTON | 3 |
Another facilities in Hotel Neo Palma - Palangkaraya by ASTON | Room service, Safety deposit box, WiFi in public area, Cable TV, Desk |
Frequently asked question in Hotel Neo Palma - Palangkaraya by ASTON
What are available facilities at Hotel Neo Palma - Palangkaraya by ASTON?
There are top facilites at Hotel Neo Palma - Palangkaraya by ASTON such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Neo Palma - Palangkaraya by ASTON?
Check-in time at Hotel Neo Palma - Palangkaraya by ASTON is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Neo Palma - Palangkaraya by ASTON provide breakfast?
Yes, Hotel Neo Palma - Palangkaraya by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Neo Palma - Palangkaraya by ASTON?
Hotel Neo Palma - Palangkaraya by ASTON is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Neo Palma - Palangkaraya by ASTON have?
Hotel Neo Palma - Palangkaraya by ASTON has 3 floors.
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More Reviews from Other Guests in Hotel Neo Palma - Palangkaraya by ASTON
Traveloka (4,144)
Other sources (21)
8.4
Very Good
From 4,144 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.3
Meal
8.2
Location
8.7
Service and Facilites
8.4
People often mention about Hotel Neo Palma - Palangkaraya by ASTON
All
Staff Friendliness (77)
Distance to City Center (75)
Bedroom (70)
Bathroom (68)
Accessibility (65)
Ambiance (65)
Room Space (61)
Surroundings (58)
Taste (58)
Variety (56)
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Traveler Reviews Hotel Neo Palma - Palangkaraya by ASTON
Number of reviews per page
20
40
Customer reviews
RP
Ria P.
10.0
/10
Reviewed 3 day(s) ago
The service is good and the food is delicious
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Accommodation's Reply
17 Sep 2025
Dear Mrs. Ria P, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you for your positive review. We greatly appreciate your appreciation of our service and food quality. Reviews like this motivate us to continue providing the best service to every guest. We look forward to your next visit. Best regards, Prima Firmana, General Manager
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B***u
Business
8.5
/10
Reviewed 1 week(s) ago
Check Out Waiting Time is very slow
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear B*u, Thank you for your review and feedback. We apologize for the long wait during check-out. This is because we conduct a thorough check of the room to ensure that no items are left behind, as part of our efforts to ensure guest comfort and safety. We understand this can be an inconvenience, and we will continue to strive to improve efficiency without compromising on service standards. Thank you for your understanding, and we look forward to welcoming you back for an even better experience. Best regards, Prima Firmana, General Manager.
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Y***a
10.0
/10
Reviewed 1 week(s) ago
Very good service, cleanliness and atmosphere
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Accommodation's Reply
16 Sep 2025
Dear Y*a, Thank you for your positive review. We are very pleased to know that you are satisfied with the service, cleanliness, and ambiance of our hotel. Reviews like this motivate us to continue providing the best service to every guest. We look forward to your next visit. Best regards, Prima Firmana, General Manager
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H***k
Medical
8.5
/10
Reviewed 1 week(s) ago
The hotel staff are all very friendly.
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Accommodation's Reply
16 Sep 2025
Dear H*ke, Thank you for your positive review. We greatly appreciate your appreciation for the friendliness of our staff. Providing the best service to every guest is our primary commitment. We look forward to welcoming you back on your next visit. Best regards, Prima Firmana, General Manager
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N***y
Business
9.4
/10
Reviewed 2 week(s) ago
The room is comfortable, clean and quiet.
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Accommodation's Reply
08 Sep 2025
Dear N*y, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you for taking the time to leave a review. We are delighted to know that you felt comfortable with the cleanliness and quietness of our room. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best regards, Prima Firmana, General Manager
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a***t
Business
10.0
/10
Reviewed 2 week(s) ago
Strategic location for vacation or business
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Accommodation's Reply
08 Sep 2025
Dear A*t, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you for your positive review. We are delighted to hear that you enjoyed your stay. Our strategic location is designed to provide convenience for both leisure and business guests. We look forward to welcoming you back on your next visit. Best regards, Prima Firmana, General Manager
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E***n
Leisure
10.0
/10
Reviewed 2 week(s) ago
Excellent service and facilities
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Accommodation's Reply
04 Sep 2025
Dear E*n, Thank you very much for your excellent rating. We wish you continued good health, and we look forward to welcoming you back to Neo Palma with your colleagues, friends, or family in the near future. Best regards, Prima Firmana, General Manager
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A
Asmiyah
Transit
10.0
/10
Reviewed 3 week(s) ago
Hotel with easy access to everywhere
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Accommodation's Reply
02 Sep 2025
Dear Mr. Asmiyah, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you for staying with us and for your positive review. We are pleased to hear that you found our hotel's location convenient for access to various destinations. We strive to provide comfort, not only in terms of facilities but also in terms of strategic location. We hope to welcome you back again in the future. Best regards, Prima Firmana, General Manager
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M***t
Business
8.8
/10
Reviewed 3 week(s) ago
Quiet, close to the city center, friendly and pleasant staff.
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Accommodation's Reply
26 Aug 2025
M*t, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you very much for your review! We're delighted to hear that you felt at ease during your stay and that you enjoyed our location close to the city center. We're also very pleased to hear that you enjoyed the service from our staff. We look forward to welcoming you back. Best regards, Prima Firmana, General Manager
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APRIANTO
Business
9.7
/10
Reviewed 3 week(s) ago
I like the staff, they are friendly and respond quickly.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Mr. Aprianto, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you for your review! We are delighted to hear that you were satisfied with our friendly staff and prompt service. Guest satisfaction is our priority, and comments like this motivate us to continue providing the best service. See you on your next visit. Best regards, Prima Firmana, General Manager
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AW
Arief W.
Business
10.0
/10
Reviewed 4 week(s) ago
Nice hotel, great location, the staff are friendly and helpful.
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Accommodation's Reply
26 Aug 2025
Dear Bapak Arief W,
Greetings from Hotel NEO Palma Palangkaraya
Thank you so much for your kind review. We're delighted to hear that you enjoyed your stay, appreciated our location, and found our staff friendly and helpful. Your satisfaction means a lot to us. We look forward to welcoming you back in the future.
Regards,
Prima Firmana
General Manager
rc
rivaldi c. s.
Business
10.0
/10
Reviewed 4 week(s) ago
There are many choices of food and the service is very friendly.
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Accommodation's Reply
20 Aug 2025
Dear Mr. Rivaldi c. S., Warm greetings from Hotel Neo Palma Palangkaraya. Thank you very much for your excellent rating. We wish you continued good health, and we look forward to welcoming you back to Neo Palma with your colleagues, friends, or family in the near future. Best regards, Prima Firmana, General Manager
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rc
rivaldi c. s.
Business
10.0
/10
Reviewed 4 week(s) ago
The hotel location is right at the Palangkaraya monument roundabout
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Accommodation's Reply
20 Aug 2025
Dear Mr. Rivaldi c. S., Warm greetings from Hotel Neo Palma Palangkaraya. Thank you very much for your excellent rating. We wish you continued good health, and we look forward to welcoming you back to Neo Palma with your colleagues, friends, or family in the near future. Best regards, Prima Firmana, General Manager
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r***a
Business
8.5
/10
Reviewed 4 week(s) ago
when you are in a hurry you can get a box of sandwiches or fried rice from 5am picked up at the receptionist.
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Accommodation's Reply
20 Aug 2025
Dear R*a, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you very much for your excellent rating and for recommending our additional takeaway breakfast service. We wish you continued good health, and we look forward to welcoming you back to Neo Palma with your colleagues, friends, or family in the near future. Best regards, Prima Firmana, General Manager
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r***a
Business
8.8
/10
Reviewed 4 week(s) ago
The staff is friendly and helpful, and you can leave the hotel freely when choosing a room. A twin room is recommended if you're looking for a non-smoking room.
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Accommodation's Reply
21 Aug 2025
Dear Ms./Mr. R*a, Warmest greetings at Neo Palma Palangkaraya. Thank you for taking the time to share your experience with us. We are delighted to hear that the friendliness and assistance of our team made your stay comfortable. We also noted your feedback regarding our room options, particularly our recommendation of a twin room for guests seeking a non-smoking room. This review is certainly very useful, both for our evaluation and for other guests. We look forward to welcoming you back to Hotel Neo Palangkaraya for a more memorable stay on your next visit. Best regards, Prima Firmana. General Manager
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A***S
8.8
/10
Reviewed 5 week(s) ago
near the cinema... hahhahaa
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Accommodation's Reply
19 Aug 2025
Dear A*s, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you very much for your perfect rating. We wish you continued good health, and we look forward to welcoming you back to Neo Palma with colleagues, friends, or family in the near future. Best regards, Prima Firmana, General Manager
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Y***i
Transit
8.8
/10
Reviewed 5 week(s) ago
The hotel staff are very friendly and always ready to help.
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Accommodation's Reply
15 Aug 2025
Dear Y*i, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you for your positive review. We are very happy to hear that you were satisfied with the friendliness and service of our staff. Providing the best service and making our guests feel comfortable is our priority. We look forward to welcoming you back on your next visit. Best regards, Prima Firmana, General Manager
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Y***i
8.5
/10
Reviewed 6 week(s) ago
The room is ok. It's just that the room is too far from the exit.
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Accommodation's Reply
15 Aug 2025
Dear Y*i, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you for sharing your experience during your stay. We are pleased to hear that you were satisfied with the condition of the room. Regarding the location of the room which felt too far from the exit, we apologize for the inconvenience. Your feedback will be taken into consideration in the future, to maximize guest comfort. We hope to welcome you back on your next visit with an even better experience. Best regards, Prima Firmana. General Manager
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D***r
Business
8.5
/10
Reviewed 6 week(s) ago
The hotel is located in the center of Palangkaraya city, located in PALMA, close to the culinary center...
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Accommodation's Reply
15 Aug 2025
Dear D*r, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you for your review and feedback. We are glad you were satisfied with the service and comfort of your room. We apologize for any inconvenience regarding the bed linen and towels — we will address this issue immediately. Our hotel is located in the heart of Palangkaraya, precisely in the PALMA area, which is strategically located and close to culinary centers. We hope to welcome you back with even better service in the future. Best regards, Prima Firmana. General Manager
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s***h
Business
8.5
/10
Reviewed 6 week(s) ago
Friendly service, okay room, just need to replace the yellow stained sheets and towels so they can't be used anymore
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Accommodation's Reply
15 Aug 2025
Dear s*h, Warm greetings from Hotel Neo Palma Palangkaraya. Thank you for your review and feedback. We are pleased to hear that you were comfortable with our service and room. Regarding the bed linen and towels, we apologize for the inconvenience. Your feedback is very important to us and we will use it as a review for management. We look forward to welcoming you back with an even better experience. Best regards, Prima Firmana, General Manager
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Number of reviews per page
20
40
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