KHAS Pekanbaru Hotel

Hotels
Preferred Partner
8.5
/10
Very Good
6,363 reviews

What Guests Say About Their Stay

Distance To City Center (150)
Staff Friendliness (117)
Accessibility (105)
Bedroom (100)
Bro B.
8.5
/ 10
Very satisfy with the hospitality, clean , neat, tidy. Spacious room (deluxe), nice bathroom. Very good buffet for breakfast.
ikbal j.
8.5
/ 10
Being in the middle of the city, friendly service, spacious rooms, comfortable, clean. Suitable for families, for business too.
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Febri S.
10.0
/ 10
The location is strategic in the middle of the city, close to the airport and the service is satisfying. Providing worship facilities for Muslims in the room, good snack food. nice job.
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edri f.
9.4
/ 10
Nice hotel. Room size is right. The view from the room is also cool looking at the ranks of tall buildings in Pekanbaru. The location is in the middle of downtown Pekanbaru. Near everywhere.
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Putra Y.
9.7
/ 10
Her room is very nice. Clean. no nyesel deh stay at hotel charm. his employees are friendly. Facilities in the room was very complete. so kepengen stay there again.
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In the Area
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Jalan Jenderal Sudirman No. 455 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
KHAS Pekanbaru Hotel is located in area / city Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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KHAS Pekanbaru Hotel Address: Map & Location

Jalan Jenderal Sudirman No. 455 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28116
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Lobby KHAS Pekanbaru Hotel
Exterior 2 KHAS Pekanbaru Hotel

Discover More About KHAS Pekanbaru Hotel

Location


KHAS Pekanbaru Hotel is located in area / city Pekanbaru City Center.

About KHAS Pekanbaru Hotel

For you, travelers who wish to travel comfortably on a budget, KHAS Pekanbaru Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, KHAS Pekanbaru Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at KHAS Pekanbaru Hotel, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at KHAS Pekanbaru Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from KHAS Pekanbaru Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

KHAS Pekanbaru Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, KHAS Pekanbaru Hotel is the right place to stay.

All facilities in KHAS Pekanbaru Hotel

Swimming Pool KHAS Pekanbaru Hotel
Swimming Pool
Functional Hall KHAS Pekanbaru Hotel
Functional Hall
Lobby KHAS Pekanbaru Hotel
Lobby
CleanAccommodation KHAS Pekanbaru Hotel
CleanAccommodation
Exterior KHAS Pekanbaru Hotel
Exterior

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Vegetarian meal

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Things to Do

  • Outdoor pool
  • TV lounge

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in KHAS Pekanbaru Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Check in time 14.00 Check out time 12.00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at KHAS Pekanbaru Hotel
130
Number of floors in KHAS Pekanbaru Hotel
12
Another facilities in KHAS Pekanbaru Hotel
Ballroom, Banquet, Connecting rooms, Family room, Non-smoking room

Frequently asked question in KHAS Pekanbaru Hotel

What are available facilities at KHAS Pekanbaru Hotel?
There are top facilites at KHAS Pekanbaru Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at KHAS Pekanbaru Hotel?
Check-in time at KHAS Pekanbaru Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does KHAS Pekanbaru Hotel provide breakfast?
Yes, KHAS Pekanbaru Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of KHAS Pekanbaru Hotel?
KHAS Pekanbaru Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does KHAS Pekanbaru Hotel have?
KHAS Pekanbaru Hotel has 12 floors.
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More Reviews from Other Guests in KHAS Pekanbaru Hotel

Traveloka (6,361)
Other sources (2)
8.4
Very Good
From 6,361 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.6

Service and Facilites

8.4

People often mention about KHAS Pekanbaru Hotel
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Jarak ke Pusat Kota (89)
Keramahan Staff (80)
Kamar Tidur (74)
Kamar Mandi (68)
Suasana (65)
Akses (60)
Ukuran Kamar (58)
Waktu Check-in/out (54)
Rasa (54)
Area Hotel (51)
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Traveler Reviews KHAS Pekanbaru Hotel

Number of reviews per page
20
40
Customer reviews
a***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 1 week(s) ago
The hotel staff was not friendly, the shower was broken.
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Accommodation's Reply
18 Oct 2025
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the staff service and the issue with the bathroom in the room. Your comments are taken seriously and we will promptly improve and develop our services. We sincerely hope to welcome you back for an even better experience in the future. Best regards, Pekanbaru Special Management
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Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
The bathroom is very dirty. The staff is friendly. The elevator buttons are a bit difficult to use. There is no refrigerator.
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Accommodation's Reply
18 Oct 2025
Thank you for taking the time to share your experience during your stay at Khas Pekanbaru. We apologize for any inconvenience you experienced regarding the cleanliness of the bathroom, elevator buttons, and room amenities. Your feedback is highly valuable to us and we have forwarded it to the relevant team for immediate follow-up action to further improve our services and facilities in the future. We also appreciate the friendliness of our staff. We sincerely hope to welcome you back for an even more comfortable experience on your next visit. Best regards, Khas Pekanbaru Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Old hotel, many of the elevator buttons are broken, and the atmosphere is a bit dim, especially in the lobby. The room is quite spacious. And because I happened to be in a city view room with a large window, it didn't feel too dim. The room was clean, but it felt like an old hotel. Considering the price, so far so good. It's quite comfortable and close to everything.
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1 people find it helpful
Accommodation's Reply
18 Oct 2025
Thank you for sharing your experience during your stay at Khas Pekanbaru. We are delighted to hear that you felt comfortable with the room size, cleanliness and location of our hotel. We also appreciate your comments regarding the condition of our facilities and lighting in the lobby area. We are committed to continuous improvement and development to provide comfort to all our guests. We sincerely hope to welcome you back again for an even more wonderful stay experience in the future. Best regards, Khas Pekanbaru Management
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J***i
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
there was a power outage, the room was dim, and some of the rooms were dirty, the curtains were also dirty,
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Accommodation's Reply
18 Oct 2025
Thank you for taking the time to share your experience during your stay at Khas Pekanbaru. We apologize for the inconvenience you experienced regarding the room lighting, cleanliness, and power outage. Your feedback is very important to us and we have forwarded it to the relevant team for immediate evaluation and improvement to prevent this from happening again. We are committed to continuously improving the quality of our services and facilities to ensure that guests have a better stay experience in the future. Best regards, Khas Pekanbaru Management
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k***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, strategic location
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1 people find it helpful
Accommodation's Reply
18 Oct 2025
Thank you for your positive review. We are very glad that you were satisfied with Tipikal Pekanbaru's friendly staff and convenient location. Your comments and appreciation are the driving force behind our continued commitment to providing the best service to all our guests. We hope to welcome you back again soon. Best regards, General Management of Pekanbaru
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k***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, delicious food, strategic location
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Accommodation's Reply
18 Oct 2025
Thank you for your positive review. We are very glad that you were satisfied with Tipikal Pekanbaru's friendly staff and convenient location. Your comments and appreciation are the driving force behind our continued commitment to providing the best service to all our guests. We hope to welcome you back again soon. Best regards, General Management of Pekanbaru
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Sarah P. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
The staff is slow, the electricity goes back and forth, the water is blocked and becomes a flood.
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Accommodation's Reply
18 Oct 2025
Thank you for taking the time to share your experience during your stay at Khas Pekanbaru. We apologize for the inconvenience you experienced with our staff's service. The electricity and water supply issues in your room, this is not the standard of service we aim to provide. We have forwarded your feedback to the relevant team for immediate improvement to prevent this from happening again in the future. We sincerely hope to have the opportunity to provide you with an even better stay experience next time. Best regards, Khas Pekanbaru Management
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the place is comfortable, suitable for families who want to stay.
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Accommodation's Reply
18 Oct 2025
Thank you for your positive review. We are very pleased that you enjoyed your stay at Caspe Hotel Canbaru and were impressed by the friendly attitude of our staff. We also have a very family-friendly atmosphere. Your review will help us strive to provide the best service to all our guests. We hope to welcome you and your family again in the future. Thank you, Caspe Hotel Canbaru Management
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R***h
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
The staff is friendly, but the cleanliness of the room and bathroom is far from good and clean. There is a lot of mold stuck in the gaps between the walls and the bathroom, and the room even smells musty. Please pay more attention to cleanliness. Thank you.
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Accommodation's Reply
18 Oct 2025
Thank you for taking the time to share your experience during your stay at Khas Pekanbaru. We apologize for any inconvenience you experienced regarding the cleanliness of the room and bathroom. Your comments are a major concern for us, and we have forwarded them to our housekeeping team for immediate assessment and improvement to prevent this from happening again. We also appreciate the friendliness of our staff. We are committed to continuously improving our standards of cleanliness and comfort to ensure that your next stay will be even better. Best regards, Khas Pekanbaru Management
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Adriani Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and very helpful at check-in.
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Accommodation's Reply
18 Oct 2025
Thank you for your positive review. We are delighted to hear that you felt well taken care of by our staff during your check-in. Your comments are a driving force for us to continue striving to provide the best service to all our guests. We look forward to welcoming you back to Khas Pekanbaru for another enjoyable stay. Best regards, Khas Pekanbaru Management
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e***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Syariah hotel, many bring families with children. Over all, it's good.
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Accommodation's Reply
19 Sep 2025
Thank you for choosing Khas Pekanbaru as your family's accommodation. We are delighted to know that you were satisfied with your overall experience. Your feedback is invaluable to us as we strive to provide the best possible service, especially for guests with families and children. We look forward to welcoming you and your family back on your next visit.
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H***y
icon-origin-TRAVELOKA
6.9
/10
Reviewed 6 week(s) ago
The building and room facilities are not complete.
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Accommodation's Reply
19 Sep 2025
Thank you for your review. We apologize if the building and room facilities did not meet your expectations. This feedback is invaluable to us as we continue to make improvements and enhance our facilities to provide a more comfortable guest experience. We look forward to welcoming you back for an even better experience in the future.
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F***R
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Just entered the room, there was hair on the bolster pillow, there were also white spots on the LCD TV so watching TV was not comfortable, the room was clean and the toilet was clean, thank you.
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Accommodation's Reply
19 Sep 2025
Thank you for sharing your experience during your stay at Khas Pekanbaru. We apologize for any inconvenience caused by the cleanliness of the pillows and the condition of the TV in your room. We have immediately passed this feedback on to the Housekeeping and Engineering teams for immediate action to prevent a recurrence. We are pleased to hear that the cleanliness of the room and bathroom met your expectations, and we look forward to welcoming you back for an even better experience.
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c***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Have stayed here twice and never been disappointed.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Thank you for entrusting your stay at Khas Pekanbaru to us twice. We are delighted to hear that your experience has always been satisfying. This kind of support motivates us to continue providing the best service. We look forward to your next visit and hope it will be as enjoyable as ever.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The hotel room was clean, tidy and comfortable.
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Accommodation's Reply
18 Oct 2025
Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness, tidiness, and comfort of the rooms at Khas Pekanbaru. Reviews like these are a great encouragement for us to continue to strive to provide the best service to all our guests. We hope to welcome you back again soon. Best regards, Khas Pekanbaru Management
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Prapti J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everyone is comfortable. Especially for children who like swimming.
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1 people find it helpful
Accommodation's Reply
18 Oct 2025
Thank you for your positive review. We are glad that you and your family enjoyed your stay at Khas Pekanbaru, especially when your little ones enjoyed swimming in our pool. Your comments and appreciation are a driving force for us to continue striving to provide the best service to all our guests and families. We sincerely hope to welcome you back on your next visit. Best regards, Khas Pekanbaru Management
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Dona C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
The check-in process is easy and well-served, but the bathroom is not clean and smells a bit, otherwise it is good, strategic location in the city center, room prices are quite expensive compared to hotels of the same type.
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Accommodation's Reply
19 Sep 2025
Thank you for taking the time to review your stay at Khas Pekanbaru. We are pleased to hear that check-in was smooth and that our service was excellent. We apologize for any inconvenience regarding the cleanliness and odor in the bathroom. We have forwarded this feedback to the Housekeeping team for immediate improvements. Regarding room rates, we continuously strive to provide commensurate service and amenities so that guests feel they are getting the right value. We look forward to welcoming you back for an even better experience on your next visit.
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Roni N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Friendly and does not disturb guests
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Thank you for your positive review. We are pleased to hear that our service was friendly and did not disturb our guests. This motivates the Khas Pekanbaru team to continue maintaining the quality of service to ensure every guest's comfortable stay. We look forward to welcoming you back again in the future.
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n***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Cheap, comfortable hotel, friendly staff.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Thank you for your positive review. We're pleased to learn that our price, hotel comfort, and staff's hospitality contributed to a pleasant stay. This feedback motivates us to continue maintaining the quality of our service. We look forward to welcoming you back to Khas Pekanbaru.
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Slamet M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
This hotel is located in downtown Pekanbaru, clean, and offers friendly service. Breakfast is varied, and you can even order eggs or omelets.
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Accommodation's Reply
09 Aug 2025
Warm greetings from Khas Pekanbaru Hotel. Thank you for taking the time to share your enjoyable stay with us. We are delighted to know that our service, facilities, and hotel atmosphere provided a comfortable experience for you. Positive reviews like this motivate the entire team to continue providing the best service. We look forward to welcoming you back to Khas Pekanbaru Hotel.
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.