Mercure Bandung Nexa Supratman

8.7
/10
Very Good
6,462 reviews

What Guests Say About Their Stay

Staff Friendliness (163)
Distance To City Center (153)
Bedroom (153)
Room Space (140)

Doan S.

9.7
/ 10
The hotel staff provided excellent service, even when I needed assistance. The food on the menu was varied and delicious.
See original

Muhammad Y.

9.4
/ 10
The location is strategic for visiting Bandung's hottest spots. It's close by, but everything is close by. Visiting on a weekday feels like a private pool, as it's not crowded. This hotel is recommended for families and those looking for a hotel close to Cihapit, Cilaki, Gedung Sate, and other popular spots. It's budget-friendly and very comfortable.
See original

Alvin L.

10.0
/ 10
Stayed at Mercure Nexa Bandung and had a great experience. Rooms are clean and comfy, staff are friendly and very helpful. Location is strategic and close to many food spots. Breakfast variety is good and overall ambiance feels modern and cozy. Definitely recommended for business trips or weekend staycations!

T***a

10.0
/ 10
The room is comfortable, clean, the bathroom too, every day the housekeeping comes to clean the room, very happy to be able to stay here 🫶🏻🫶🏻🫶🏻 the service is also very friendly and can communicate via WA or telephone, very satisfied staying here, sorry if during my stay here I had many shortcomings in words and deeds, always success for Mercure Nexa!
See original

E***a

9.7
/ 10
The hotel staff is friendly, the rooms are clean, the atmosphere is nice, I hope I can come back for a staycation here.
See original
In the Area
See Map
JL. Supratman No. 66, Cibeunying, Bandung, Jawa Barat, Indonesia, 40122

Main Facilities

See more
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Bandung Nexa Supratman is a hotel is located at Cibeunying. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Mercure Bandung Nexa Supratman Address: Map & Location

JL. Supratman No. 66, Cibeunying, Bandung, Jawa Barat, Indonesia, 40122
Discover More Places
Others Mercure Bandung Nexa Supratman
Others 2 Mercure Bandung Nexa Supratman

Discover More About Mercure Bandung Nexa Supratman

Location


Mercure Bandung Nexa Supratman is a hotel is located at Cibeunying.

About Mercure Bandung Nexa Supratman

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Bandung Nexa Supratman is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Bandung Nexa Supratman.

All facilities in Mercure Bandung Nexa Supratman

Others Mercure Bandung Nexa Supratman
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Transportation

  • Bus/truck parking

General

  • Swimming pool

Accommodation Policy & General Information in Mercure Bandung Nexa Supratman

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Bandung Nexa Supratman
8
Another facilities in Mercure Bandung Nexa Supratman
Concierge, Express check-out, 24-hour Receptionist, WiFi in public area, Babysitting

Frequently asked question in Mercure Bandung Nexa Supratman

What are available facilities at Mercure Bandung Nexa Supratman?
There are top facilites at Mercure Bandung Nexa Supratman such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Mercure Bandung Nexa Supratman?
Check-in time at Mercure Bandung Nexa Supratman is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Mercure Bandung Nexa Supratman?
Mercure Bandung Nexa Supratman is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mercure Bandung Nexa Supratman have?
Mercure Bandung Nexa Supratman has 8 floors.
Does Mercure Bandung Nexa Supratman provide parking?
Yes, Mercure Bandung Nexa Supratman provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Mercure Bandung Nexa Supratman

8.8
Very Good
From 6,393 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Mercure Bandung Nexa Supratman
All
Staff Friendliness (110)
Distance to City Center (102)
Bedroom (100)
Bathroom (90)
Ambiance (88)
Room Space (88)
Surroundings (85)
Accessibility (82)
Hotel Area (78)
Taste (73)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mercure Bandung Nexa Supratman

Number of reviews per page
20
40
Customer reviews
w***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
The bedroom and bathroom were nice, clean, tidy, and comfortable. The only downside was that the towels were starting to look a bit grayish-black, and while they did smell nice, they were unsightly. Hopefully, they can be replaced with newer towels. And the food in the restaurant, while plentiful with a wide selection of food and snacks, was still a bit bland. Sorry, this might be a matter of preference, but overall, for its affordable price, this hotel offers a pleasant experience.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, On behalf of the management of Mercure Nexa Bandung Supratman Hotel, we would like to express our sincere apologies for the incident that occurred to you and your family. The management has implemented preventative measures and disciplinary actions within Mercure Nexa Bandung Supratman to prevent such incidents from happening again. Thank you once again for your review, and we look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman Hotel again. Sincerely, The Management, Mercure Bandung Nexa Supratman Hotel
Translated by Google Icon
See original
N***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff is friendly, the location is strategic.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, Management Mercure Bandung Nexa Supratman
Sulistyo A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Overall in a good condition. Please increase the level of cleanliness. There were several hairs on the floor near the bed and the bathroom floor upon check-in.
Find this review helpful?
Accommodation's Reply
30 May 2026
Dear Mr. Sulistyo, Warm Greetings from Mercure Nexa Bandung Supratman, On behalf of the Management of Mercure Nexa Bandung Supratman, I would like to thank you for choosing Mercure Nexa Bandung Supratman and for taking the time to write a review about our hotel. We deeply regret the incident that happened to you and your family. Management has taken preventive steps and disciplinary actions within Mercure Nexa Bandung Supratman to ensure that a similar event does not happen again. Once again, we thank you for your review, and we look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman. Warm regards, T. Ben Alhajj General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The food and staff were friendly, and the room was comfortable and quiet. The only thing missing was the water dispenser. Overall, it was comfortable and highly recommended.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
We got a pretty bad room. There were 3-4 wall paintings above our bed hanging loose and the nails were showing up. It nearly fell on my daughter’s head. The engineer came and helped put down everything from the wall. The window vitrase & curtain was dirty even if you don't pay attention you can see especially on the bottom part. The bed was huge and comfy, but I hope the sheet was clean because it didn't look like it's white, almost like very light grey. Thankfully the AC works, it was cold, even though we changed the temp but it didn't feel like it's changed.
Read More
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Guest, Warm Greetings from Mercure Nexa Bandung Supratman, On behalf of the Management of Mercure Nexa Bandung Supratman, I would like to thank you for choosing Mercure Nexa Bandung Supratman and for taking the time to write a review about our hotel. We deeply regret the incident that happened to you and your family. Management has taken preventive steps and disciplinary actions within Mercure Nexa Bandung Supratman to ensure that a similar event does not happen again. Once again, we thank you for your review, and we look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman. Warm regards, T. Ben Alhajj General Manager
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Strategic location, close to Tjilaki and the DPR porridge restaurant. Clean, cool rooms, comfortable pillows. Spacious bathroom, working hot water, complete amenities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Erry G. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, clean, and strategic, the hotel is very good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Mr. Erry, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Profile Picture
Tri W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended hotel for families
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Mrs. Tri, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
A***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
A nice, clean hotel. The only downside is that parking is limited; there are only a few spots in the basement. It’s easily accessible from the main toll road entrance to Bandung and is close to a variety of restaurants and coffee shops.
1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
We are happy and the services are very good.
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Profile Picture
Viki A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel staff are friendly and responsive
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Mr. Viki, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
The mini cooler is very noisy, it has been replaced and repaired but it is still noisy, the shower and sink are problematic, it seems the hotel lacks maintenance.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Valued Guest, This is a message from Mercure Nexa Bandung Supratman Hotel. On behalf of the management of Mercure Nexa Bandung Supratman, we would like to thank you for choosing our hotel and for taking the time to write a review. We sincerely apologize for the incident that occurred to you and your family. The hotel has implemented preventative measures and disciplinary actions to prevent such incidents from happening again. Thank you again for your review. We look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman Hotel again. Sincerely, T. Ben Al-Haj, General Manager
Translated by Google Icon
See original
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff was friendly and helpful. The downside was that the shower drain didn't drain (the drain should be lower than the floor level for the water to drain), so it pooled. You had to help the water drain down the drain, or it would flood the toilet.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 May 2026
Dear Valued Guest, This is a message from Mercure Nexa Bandung Supratman Hotel. On behalf of the management of Mercure Nexa Bandung Supratman, we would like to thank you for choosing our hotel and for taking the time to write a review. We sincerely apologize for the incident that occurred to you and your family. The hotel has implemented preventative measures and disciplinary actions to prevent such incidents from happening again. Thank you again for your review. We look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman Hotel again. Sincerely, T. Ben Al-Haj, General Manager
Translated by Google Icon
See original
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff are friendly, the environment is clean
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is okay, the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Doan S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel staff provided excellent service, even when I needed assistance. The food on the menu was varied and delicious.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Mr. Doan, We greatly appreciate your feedback regarding your stay at the Mercure Bandung Nexa Supratman. We are delighted to receive such positive comments. We are confident that this positive review will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, T. Ben Al-Hajj, General Manager
Translated by Google Icon
See original
M***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The food was cold, lacked variety, and tasted awful. When I arrived at 8 a.m., everything had run out repeatedly, and I tended to get leftovers, and they weren't refilled immediately. When my glass or plate was empty, it was slow to refill.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Dear Valued Guest, This is a message from Mercure Nexa Bandung Supratman Hotel. On behalf of the management of Mercure Nexa Bandung Supratman, we would like to thank you for choosing our hotel and for taking the time to write a review. We sincerely apologize for the incident that occurred to you and your family. The hotel has implemented preventative measures and disciplinary actions to prevent such incidents from happening again. Thank you again for your review. We look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman Hotel again. Sincerely, T. Ben Al-Haj, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
Room 915 at the Mercure wasn't soundproof. The sound of passing vehicles on the street was clearly audible. Breakfast wasn't ready until 6:35 a.m.; much of it was still being cooked.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Apr 2026
Dear Valued Guest, This is a message from Mercure Nexa Bandung Supratman Hotel. On behalf of the management of Mercure Nexa Bandung Supratman, we would like to thank you for choosing our hotel and for taking the time to write a review. We sincerely apologize for the incident that occurred to you and your family. The hotel has implemented preventative measures and disciplinary actions to prevent such incidents from happening again. Thank you again for your review. We look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman Hotel again. Sincerely, T. Ben Al-Haj, General Manager
Translated by Google Icon
See original
Fatimah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff was very friendly and helpful.. Will be back 🥰
Find this review helpful?
Accommodation's Reply
22 Apr 2026
Dear Mrs. Fatimah, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Thank you for all your services
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Bandung Nexa Supratman

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 6,393 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Mercure Bandung Nexa Supratman
All
Staff Friendliness (110)
Distance to City Center (102)
Bedroom (100)
Bathroom (90)
Ambiance (88)
Room Space (88)
Surroundings (85)
Accessibility (82)
Hotel Area (78)
Taste (73)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mercure Bandung Nexa Supratman

Number of reviews per page
20
40
Customer reviews
w***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
The bedroom and bathroom were nice, clean, tidy, and comfortable. The only downside was that the towels were starting to look a bit grayish-black, and while they did smell nice, they were unsightly. Hopefully, they can be replaced with newer towels. And the food in the restaurant, while plentiful with a wide selection of food and snacks, was still a bit bland. Sorry, this might be a matter of preference, but overall, for its affordable price, this hotel offers a pleasant experience.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, On behalf of the management of Mercure Nexa Bandung Supratman Hotel, we would like to express our sincere apologies for the incident that occurred to you and your family. The management has implemented preventative measures and disciplinary actions within Mercure Nexa Bandung Supratman to prevent such incidents from happening again. Thank you once again for your review, and we look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman Hotel again. Sincerely, The Management, Mercure Bandung Nexa Supratman Hotel
Translated by Google Icon
See original
N***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff is friendly, the location is strategic.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, Management Mercure Bandung Nexa Supratman
Sulistyo A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Overall in a good condition. Please increase the level of cleanliness. There were several hairs on the floor near the bed and the bathroom floor upon check-in.
Find this review helpful?
Accommodation's Reply
30 May 2026
Dear Mr. Sulistyo, Warm Greetings from Mercure Nexa Bandung Supratman, On behalf of the Management of Mercure Nexa Bandung Supratman, I would like to thank you for choosing Mercure Nexa Bandung Supratman and for taking the time to write a review about our hotel. We deeply regret the incident that happened to you and your family. Management has taken preventive steps and disciplinary actions within Mercure Nexa Bandung Supratman to ensure that a similar event does not happen again. Once again, we thank you for your review, and we look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman. Warm regards, T. Ben Alhajj General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The food and staff were friendly, and the room was comfortable and quiet. The only thing missing was the water dispenser. Overall, it was comfortable and highly recommended.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
30 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
We got a pretty bad room. There were 3-4 wall paintings above our bed hanging loose and the nails were showing up. It nearly fell on my daughter’s head. The engineer came and helped put down everything from the wall. The window vitrase & curtain was dirty even if you don't pay attention you can see especially on the bottom part. The bed was huge and comfy, but I hope the sheet was clean because it didn't look like it's white, almost like very light grey. Thankfully the AC works, it was cold, even though we changed the temp but it didn't feel like it's changed.
Read More
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Guest, Warm Greetings from Mercure Nexa Bandung Supratman, On behalf of the Management of Mercure Nexa Bandung Supratman, I would like to thank you for choosing Mercure Nexa Bandung Supratman and for taking the time to write a review about our hotel. We deeply regret the incident that happened to you and your family. Management has taken preventive steps and disciplinary actions within Mercure Nexa Bandung Supratman to ensure that a similar event does not happen again. Once again, we thank you for your review, and we look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman. Warm regards, T. Ben Alhajj General Manager
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Strategic location, close to Tjilaki and the DPR porridge restaurant. Clean, cool rooms, comfortable pillows. Spacious bathroom, working hot water, complete amenities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Erry G. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, clean, and strategic, the hotel is very good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Mr. Erry, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Profile Picture
Tri W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended hotel for families
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Mrs. Tri, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
A***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
A nice, clean hotel. The only downside is that parking is limited; there are only a few spots in the basement. It’s easily accessible from the main toll road entrance to Bandung and is close to a variety of restaurants and coffee shops.
1 people find it helpful
Accommodation's Reply
20 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
We are happy and the services are very good.
Find this review helpful?
Accommodation's Reply
20 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Profile Picture
Viki A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Hotel staff are friendly and responsive
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 May 2026
Dear Mr. Viki, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
The mini cooler is very noisy, it has been replaced and repaired but it is still noisy, the shower and sink are problematic, it seems the hotel lacks maintenance.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Valued Guest, This is a message from Mercure Nexa Bandung Supratman Hotel. On behalf of the management of Mercure Nexa Bandung Supratman, we would like to thank you for choosing our hotel and for taking the time to write a review. We sincerely apologize for the incident that occurred to you and your family. The hotel has implemented preventative measures and disciplinary actions to prevent such incidents from happening again. Thank you again for your review. We look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman Hotel again. Sincerely, T. Ben Al-Haj, General Manager
Translated by Google Icon
See original
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff was friendly and helpful. The downside was that the shower drain didn't drain (the drain should be lower than the floor level for the water to drain), so it pooled. You had to help the water drain down the drain, or it would flood the toilet.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 May 2026
Dear Valued Guest, This is a message from Mercure Nexa Bandung Supratman Hotel. On behalf of the management of Mercure Nexa Bandung Supratman, we would like to thank you for choosing our hotel and for taking the time to write a review. We sincerely apologize for the incident that occurred to you and your family. The hotel has implemented preventative measures and disciplinary actions to prevent such incidents from happening again. Thank you again for your review. We look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman Hotel again. Sincerely, T. Ben Al-Haj, General Manager
Translated by Google Icon
See original
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff are friendly, the environment is clean
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
V***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything is okay, the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 May 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Doan S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel staff provided excellent service, even when I needed assistance. The food on the menu was varied and delicious.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Mr. Doan, We greatly appreciate your feedback regarding your stay at the Mercure Bandung Nexa Supratman. We are delighted to receive such positive comments. We are confident that this positive review will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, T. Ben Al-Hajj, General Manager
Translated by Google Icon
See original
M***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The food was cold, lacked variety, and tasted awful. When I arrived at 8 a.m., everything had run out repeatedly, and I tended to get leftovers, and they weren't refilled immediately. When my glass or plate was empty, it was slow to refill.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Dear Valued Guest, This is a message from Mercure Nexa Bandung Supratman Hotel. On behalf of the management of Mercure Nexa Bandung Supratman, we would like to thank you for choosing our hotel and for taking the time to write a review. We sincerely apologize for the incident that occurred to you and your family. The hotel has implemented preventative measures and disciplinary actions to prevent such incidents from happening again. Thank you again for your review. We look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman Hotel again. Sincerely, T. Ben Al-Haj, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
Room 915 at the Mercure wasn't soundproof. The sound of passing vehicles on the street was clearly audible. Breakfast wasn't ready until 6:35 a.m.; much of it was still being cooked.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Apr 2026
Dear Valued Guest, This is a message from Mercure Nexa Bandung Supratman Hotel. On behalf of the management of Mercure Nexa Bandung Supratman, we would like to thank you for choosing our hotel and for taking the time to write a review. We sincerely apologize for the incident that occurred to you and your family. The hotel has implemented preventative measures and disciplinary actions to prevent such incidents from happening again. Thank you again for your review. We look forward to welcoming you and your family back to Mercure Nexa Bandung Supratman Hotel again. Sincerely, T. Ben Al-Haj, General Manager
Translated by Google Icon
See original
Fatimah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff was very friendly and helpful.. Will be back 🥰
Find this review helpful?
Accommodation's Reply
22 Apr 2026
Dear Mrs. Fatimah, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Thank you for all your services
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Guest, We sincerely appreciate for choosing to stay with Mercure Bandung Nexa Supratman and taking the time to provide us your feedback We are pleased to read that you had an enjoyable stay in our hotel and it is encouraging as our guest’s satisfaction is our primary concern. On behalf of the hotel team, we wish to thank you for your continuous support and we are looking forward to welcoming you back at Mercure Bandung Nexa Supratman Kind Regards, T. Ben Alhajj General Manager
Number of reviews per page
20
40