Oak Tree Emerald Hotel & Conventions Semarang

Hotels
8.8
/10
Very Good
1,084 reviews

What Guests Say About Their Stay

Staff Friendliness (184)
Ambiance (171)
Surroundings (169)
Room Space (166)

N***a

9.4
/ 10
My family's go-to hotel when we're in Semarang. It's cool, the rooms are great, and the kids love swimming. The staff is friendly, and the cleanliness is maintained. Highly recommended!
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Akbar H. M.

10.0
/ 10
Comfortable and the place is calming, far from the highway so for people looking for peace, this hotel is a perfect choice. The room is spacious and not boring, the view outside is comfortable and there are lots of trees.

Namira M. A.

10.0
/ 10
This hotel offers complete facilities, comfortable rooms, and friendly staff. Highly recommended!
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Verified Traveler

10.0
/ 10
An unforgettable experience: a noise-free hotel with a peaceful environment and beautiful views. Arrival facilities include ample parking for cars and easy access to the lobby. The food is varied, especially at breakfast, with both Western and traditional dishes. The hotel staff is very friendly and helpful, providing all the information in a communicative manner. The most enjoyable part is the evenings, with the city lights of lower Semarang a magical experience. In the morning, when the sun begins to shine, the beautiful view is clearly visible from the corridor in front of my room on the 6th floor. The fair price is another plus point for me; it doesn't feel expensive. The location is another plus: it's in upper Semarang, but access to lower Semarang is not far, and the city center can be reached in 10 minutes. If I ever visit Semarang, I will stay here again, with all the assurance of comfort and guaranteed service.
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titik c. a.

9.1
/ 10
Staying here was amazing! The first thing that made me feel at home: as soon as I entered the hotel, the atmosphere felt incredibly serene. Perfect for healing. It was truly a treat for the eyes! Furthermore, the check-in process was super easy and fast. There were no hassles or long waits. This was all thanks to the friendly hotel staff. From the receptionist to the person helping with luggage, their smiles were genuine and the service was top-notch. Overall, this hotel is a must-try if you're looking for a peaceful stay with five-star service, but with a warm vibe. Recommended!
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In the Area
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Palm Hill Estate, Jl Palm VI Papandayan, Gajahmungkur Semarang, City Centre, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Oak Tree Emerald Semarang Oak Tree Emerald Hotel & Conventions Semarang is located in area / city Gajahmungkur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Oak Tree Emerald Hotel & Conventions Semarang Address: Map & Location

Palm Hill Estate, Jl Palm VI Papandayan, Gajahmungkur Semarang, City Centre, Gajahmungkur, Semarang, Jawa Tengah, Indonesia, 50232
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Lobby Oak Tree Emerald Hotel & Conventions Semarang
Exterior 2 Oak Tree Emerald Hotel & Conventions Semarang

Discover More About Oak Tree Emerald Hotel & Conventions Semarang

note: hotel was previously named Oak Tree Emerald Semarang

Location


Oak Tree Emerald Hotel & Conventions Semarang is located in area / city Gajahmungkur.

About Oak Tree Emerald Hotel & Conventions Semarang

Not only located within easy reach of various places of interests for your adventure, but staying at Oak Tree Emerald Hotel & Conventions Semarang will also give you a pleasant stay.

Oak Tree Emerald Hotel & Conventions Semarang is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Oak Tree Emerald Hotel & Conventions Semarang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Oak Tree Emerald Hotel & Conventions Semarang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Oak Tree Emerald Hotel & Conventions Semarang, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Oak Tree Emerald Hotel & Conventions Semarang.

If you plan to have a long-term stay, staying at Oak Tree Emerald Hotel & Conventions Semarang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Oak Tree Emerald Hotel & Conventions Semarang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Oak Tree Emerald Hotel & Conventions Semarang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Oak Tree Emerald Hotel & Conventions Semarang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Oak Tree Emerald Hotel & Conventions Semarang.

All facilities in Oak Tree Emerald Hotel & Conventions Semarang

Swimming Pool Oak Tree Emerald Hotel & Conventions Semarang
Swimming Pool
Common Space Oak Tree Emerald Hotel & Conventions Semarang
Common Space
Lobby Oak Tree Emerald Hotel & Conventions Semarang
Lobby
Exterior Oak Tree Emerald Hotel & Conventions Semarang
Exterior
Bedroom Oak Tree Emerald Hotel & Conventions Semarang
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Barbecue
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Spa

Transportation

  • Airport transfer
  • Shopping center shuttle

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Oak Tree Emerald Hotel & Conventions Semarang

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 7-6-2026 to 7-6-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Oak Tree Emerald Hotel & Conventions Semarang
172
Number of floors in Oak Tree Emerald Hotel & Conventions Semarang
11
Another facilities in Oak Tree Emerald Hotel & Conventions Semarang
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Oak Tree Emerald Hotel & Conventions Semarang

What are available facilities at Oak Tree Emerald Hotel & Conventions Semarang?
There are top facilites at Oak Tree Emerald Hotel & Conventions Semarang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Oak Tree Emerald Hotel & Conventions Semarang?
Check-in time at Oak Tree Emerald Hotel & Conventions Semarang is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Oak Tree Emerald Hotel & Conventions Semarang provide breakfast?
Yes, Oak Tree Emerald Hotel & Conventions Semarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Oak Tree Emerald Hotel & Conventions Semarang?
Oak Tree Emerald Hotel & Conventions Semarang is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Oak Tree Emerald Hotel & Conventions Semarang have?
Oak Tree Emerald Hotel & Conventions Semarang has 11 floors.
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More Reviews from Other Guests in Oak Tree Emerald Hotel & Conventions Semarang

8.9
Very Good
From 1,040 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Oak Tree Emerald Hotel & Conventions Semarang
All
Ambiance (129)
Staff Friendliness (123)
Bedroom (115)
Bathroom (113)
Surroundings (112)
Room Space (109)
Distance to City Center (97)
Hotel Area (97)
Taste (92)
Family Friendly (89)
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Traveler Reviews Oak Tree Emerald Hotel & Conventions Semarang

Number of reviews per page
20
40
Customer reviews
N***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Clean hotel, good facilities, friendly, strategic, quiet atmosphere.
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Accommodation's Reply
02 Jun 2026
Dear N*h, the Oak Tree Emerald Semarang Hotel & Convention Center extends its warmest greetings. Thank you for your valuable review. We are delighted to hear that you had a wonderful stay. We look forward to your next visit and will welcome you and your family back with even better service and quality. Sincerely, Sincerely, Ika Widiya, Marketing Communications Manager
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J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Check-in was easy, the location was a bit inland, we managed to get lost in the villages.
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Mr./Ms. J*o, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family back again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel is located in a residential complex. The room was adequately sized, not too cramped, and included a single sofa and a desk and chair. The bed was a bit low, but it was fine for sleeping. The lighting was warm but still at a comfortable level, so it wasn't blinding. The bathroom wasn't too cramped, and it was okay, even though it wasn't particularly new.
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Accommodation's Reply
28 May 2026
Dear Mr. G*t, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your wonderful review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications.
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d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
Good service from the front desk staff, bellboys, and restaurant. Breakfast was not tasty, unappealing, and the menu was very monotonous. The omelet didn't taste like a pure egg; it had a lot of ingredients, making it taste strange. The swimming pool water was cloudy, probably because many guests were swimming. The balcony was not functional, there were no benches, and it was narrow, and the view was also blocked by trees.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. d*a, Sincerely yours, from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your accommodation in Semarang and for your rating and review. We apologize for the inconvenience you experienced during your stay due to the issue you mentioned. This feedback will be used to improve our services and evaluations in the future. We hope to welcome you again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff were very friendly, especially those who helped carry a lot of things in a friendly manner.
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2 people find it helpful
Accommodation's Reply
18 May 2026
Dear D*i, the Oak Tree Emerald Semarang Hotel & Convention Center extends its warmest greetings. Thank you for your valuable review. We are delighted to hear that you had a wonderful stay. We look forward to your next visit and will welcome you and your family back with even better service and quality. Thank you. Sincerely, Ika Widiya, Marketing Communications Team
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ADITYA
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Quiet location away from noise, close and easy access from the city center, spacious parking, room size is sufficient for bringing children
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2 people find it helpful
Accommodation's Reply
18 May 2026
Dear Mr. Aditya, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again next time with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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F***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable hotel. Strategic location. Friendly staff, satisfactory service.
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1 people find it helpful
Accommodation's Reply
15 May 2026
Dear Mr./Ms. F*r, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again next time with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Cleanliness needs to be improved a bit, yet the room is spacious and comfortable enough for family
2 people find it helpful
Accommodation's Reply
11 May 2026
Dear Mr./Ms. A*i, Sincerely yours from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your accommodation in Semarang and for your rating and review. We apologize for any inconvenience you experienced during your stay regarding the cleanliness of your room. This is an important issue that we will follow up and evaluate in the future. We hope to welcome you back to our hotel again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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p***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The rooms and toilets as well as the outer corners of the rooms need rejuvenation.
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Accommodation's Reply
29 Apr 2026
Dear Mr./Ms. p*a, Sincerely yours from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your accommodation in Semarang and for your rating and review. We apologize for any inconvenience you experienced during your stay at our hotel as the room and bathrooms require renovations. This is an important issue that we will monitor and evaluate for the future. We hope to welcome you back to our hotel again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very beautiful and beautiful, suitable for those who want a calm atmosphere.
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. M*a, Oak Tree Emerald Hotel & Conventions Semarang would like to express our gratitude for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, order tomyam for dinner, the broth is delicious and fresh, there is a children's and adult pool.
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Accommodation's Reply
21 Apr 2026
Dear Mr./Ms. S*i, With our best regards from Oak Tree Emerald Semarang Hotel & Convention Centre, Thank you for your wonderful review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again next time with even better service and quality. Sincerely, Ika Widiya, Marketing Communications Department
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f***d
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The hotel is located in a residential area, making access somewhat difficult. The rooms are spacious but feel cramped due to the small, closed windows. Cleanliness is lacking. The staff is exceptionally friendly.
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Accommodation's Reply
21 Apr 2026
Dear f*d, This is a brief message from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope that your next visit with your family will be even better in terms of service and quality. Sincerely, Ika Vidiya, Marketing Communications.
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V***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
As requested, we got a connecting room. The staff was quick and easy to check in.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. V*I, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family back again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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achmad s. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
One of the best places in Semarang city...
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2 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Mr. Achmad S. S., This is a brief message from Oak Tree Emerald Hotel & Conventions Semarang: Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We look forward to welcoming you and your family back again in the future with even better service and quality. Sincerely, Ika Widiya, Marketing Communications Department
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Maya A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very nice & the view is okay
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2 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Ms. Maya A., This is a brief message from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again next time with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
My family's go-to hotel when we're in Semarang. It's cool, the rooms are great, and the kids love swimming. The staff is friendly, and the cleanliness is maintained. Highly recommended!
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. N*a, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again next time with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.5
/10
Reviewed 8 week(s) ago
When I first checked in, I got a room that smelled of perfume, and then I moved in. When I moved in, the phone wouldn't work, so I decided to move to another hotel without staying, even though I'd already paid.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. I*l, Oak Tree Emerald Hotel & Conventions Semarang would like to express our sincere gratitude for choosing Oak Tree Emerald as your accommodation in Semarang and for your rating and review. We apologize for any inconvenience you experienced during your stay at our hotel. We will take your feedback into consideration for future improvements. We look forward to welcoming you again with even better service and quality. Sincerely, Iga Vidiya, Marketing Communications Department
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel environment is very comfortable... Not noisy
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Oak Tree Emerald Hotel & Conventions Semarang would like to express our gratitude for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family back again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 8 week(s) ago
When we first arrived, the room was clean, but the fragrance was very strong. Then, when we moved to another room, the phone didn't work. We decided to check out because we'd already moved to both rooms and had that issue. Terrible.
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Accommodation's Reply
16 Apr 2026
Dear I*l, the Oak Tree Emerald Hotel & Convention Centre Semarang extends its warmest greetings. We sincerely thank you for choosing our hotel in Semarang and for leaving a review and rating. We sincerely apologize for any inconvenience you experienced during your stay. We will use this incident as an opportunity to strive to provide even better service. We look forward to your return to our hotel with improved service and quality. Thank you. Sincerely, Ika Widiya, Marketing Communications Team
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Hesti r. h.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Beeesttt ..., comfortable, clean, the view is very ok 😍
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. Hesti R.H., We extend our warmest greetings from the Oak Emerald Semarang Hotel & Conference Centre. Thank you so much for your valuable feedback. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again. We will continue to provide you with even better service and the highest quality on your next visit. Thank you again. Sincerely, Ika Widiya, Marketing Communications Team
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Number of reviews per page
20
40

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Bedroom 4 Oak Tree Emerald Hotel & Conventions Semarang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 1,040 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Oak Tree Emerald Hotel & Conventions Semarang
All
Ambiance (129)
Staff Friendliness (123)
Bedroom (115)
Bathroom (113)
Surroundings (112)
Room Space (109)
Distance to City Center (97)
Hotel Area (97)
Taste (92)
Family Friendly (89)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Oak Tree Emerald Hotel & Conventions Semarang

Number of reviews per page
20
40
Customer reviews
N***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Clean hotel, good facilities, friendly, strategic, quiet atmosphere.
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Accommodation's Reply
02 Jun 2026
Dear N*h, the Oak Tree Emerald Semarang Hotel & Convention Center extends its warmest greetings. Thank you for your valuable review. We are delighted to hear that you had a wonderful stay. We look forward to your next visit and will welcome you and your family back with even better service and quality. Sincerely, Sincerely, Ika Widiya, Marketing Communications Manager
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J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Check-in was easy, the location was a bit inland, we managed to get lost in the villages.
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Mr./Ms. J*o, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family back again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel is located in a residential complex. The room was adequately sized, not too cramped, and included a single sofa and a desk and chair. The bed was a bit low, but it was fine for sleeping. The lighting was warm but still at a comfortable level, so it wasn't blinding. The bathroom wasn't too cramped, and it was okay, even though it wasn't particularly new.
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Accommodation's Reply
28 May 2026
Dear Mr. G*t, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your wonderful review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications.
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d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
Good service from the front desk staff, bellboys, and restaurant. Breakfast was not tasty, unappealing, and the menu was very monotonous. The omelet didn't taste like a pure egg; it had a lot of ingredients, making it taste strange. The swimming pool water was cloudy, probably because many guests were swimming. The balcony was not functional, there were no benches, and it was narrow, and the view was also blocked by trees.
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Accommodation's Reply
20 May 2026
Dear Mr./Ms. d*a, Sincerely yours, from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your accommodation in Semarang and for your rating and review. We apologize for the inconvenience you experienced during your stay due to the issue you mentioned. This feedback will be used to improve our services and evaluations in the future. We hope to welcome you again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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D***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff were very friendly, especially those who helped carry a lot of things in a friendly manner.
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2 people find it helpful
Accommodation's Reply
18 May 2026
Dear D*i, the Oak Tree Emerald Semarang Hotel & Convention Center extends its warmest greetings. Thank you for your valuable review. We are delighted to hear that you had a wonderful stay. We look forward to your next visit and will welcome you and your family back with even better service and quality. Thank you. Sincerely, Ika Widiya, Marketing Communications Team
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ADITYA
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Quiet location away from noise, close and easy access from the city center, spacious parking, room size is sufficient for bringing children
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2 people find it helpful
Accommodation's Reply
18 May 2026
Dear Mr. Aditya, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again next time with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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F***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very comfortable hotel. Strategic location. Friendly staff, satisfactory service.
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1 people find it helpful
Accommodation's Reply
15 May 2026
Dear Mr./Ms. F*r, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again next time with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Cleanliness needs to be improved a bit, yet the room is spacious and comfortable enough for family
2 people find it helpful
Accommodation's Reply
11 May 2026
Dear Mr./Ms. A*i, Sincerely yours from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your accommodation in Semarang and for your rating and review. We apologize for any inconvenience you experienced during your stay regarding the cleanliness of your room. This is an important issue that we will follow up and evaluate in the future. We hope to welcome you back to our hotel again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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p***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The rooms and toilets as well as the outer corners of the rooms need rejuvenation.
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Accommodation's Reply
29 Apr 2026
Dear Mr./Ms. p*a, Sincerely yours from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for choosing Oak Tree Emerald as your accommodation in Semarang and for your rating and review. We apologize for any inconvenience you experienced during your stay at our hotel as the room and bathrooms require renovations. This is an important issue that we will monitor and evaluate for the future. We hope to welcome you back to our hotel again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very beautiful and beautiful, suitable for those who want a calm atmosphere.
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. M*a, Oak Tree Emerald Hotel & Conventions Semarang would like to express our gratitude for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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S***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, order tomyam for dinner, the broth is delicious and fresh, there is a children's and adult pool.
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Accommodation's Reply
21 Apr 2026
Dear Mr./Ms. S*i, With our best regards from Oak Tree Emerald Semarang Hotel & Convention Centre, Thank you for your wonderful review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again next time with even better service and quality. Sincerely, Ika Widiya, Marketing Communications Department
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f***d
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The hotel is located in a residential area, making access somewhat difficult. The rooms are spacious but feel cramped due to the small, closed windows. Cleanliness is lacking. The staff is exceptionally friendly.
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Accommodation's Reply
21 Apr 2026
Dear f*d, This is a brief message from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope that your next visit with your family will be even better in terms of service and quality. Sincerely, Ika Vidiya, Marketing Communications.
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V***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
As requested, we got a connecting room. The staff was quick and easy to check in.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. V*I, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family back again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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achmad s. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
One of the best places in Semarang city...
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2 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Mr. Achmad S. S., This is a brief message from Oak Tree Emerald Hotel & Conventions Semarang: Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We look forward to welcoming you and your family back again in the future with even better service and quality. Sincerely, Ika Widiya, Marketing Communications Department
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Maya A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very nice & the view is okay
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2 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Ms. Maya A., This is a brief message from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again next time with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
My family's go-to hotel when we're in Semarang. It's cool, the rooms are great, and the kids love swimming. The staff is friendly, and the cleanliness is maintained. Highly recommended!
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. N*a, Greetings from Oak Tree Emerald Hotel & Conventions Semarang. Thank you for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family again next time with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.5
/10
Reviewed 8 week(s) ago
When I first checked in, I got a room that smelled of perfume, and then I moved in. When I moved in, the phone wouldn't work, so I decided to move to another hotel without staying, even though I'd already paid.
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Accommodation's Reply
16 Apr 2026
Dear Mr./Ms. I*l, Oak Tree Emerald Hotel & Conventions Semarang would like to express our sincere gratitude for choosing Oak Tree Emerald as your accommodation in Semarang and for your rating and review. We apologize for any inconvenience you experienced during your stay at our hotel. We will take your feedback into consideration for future improvements. We look forward to welcoming you again with even better service and quality. Sincerely, Iga Vidiya, Marketing Communications Department
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel environment is very comfortable... Not noisy
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Oak Tree Emerald Hotel & Conventions Semarang would like to express our gratitude for your excellent review. We are delighted to hear that you had a memorable experience during your stay. We hope to welcome you and your family back again with even better service and quality. Sincerely, Ika Vidiya, Marketing Communications Department
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I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 8 week(s) ago
When we first arrived, the room was clean, but the fragrance was very strong. Then, when we moved to another room, the phone didn't work. We decided to check out because we'd already moved to both rooms and had that issue. Terrible.
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Accommodation's Reply
16 Apr 2026
Dear I*l, the Oak Tree Emerald Hotel & Convention Centre Semarang extends its warmest greetings. We sincerely thank you for choosing our hotel in Semarang and for leaving a review and rating. We sincerely apologize for any inconvenience you experienced during your stay. We will use this incident as an opportunity to strive to provide even better service. We look forward to your return to our hotel with improved service and quality. Thank you. Sincerely, Ika Widiya, Marketing Communications Team
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Hesti r. h.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Beeesttt ..., comfortable, clean, the view is very ok 😍
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. Hesti R.H., We extend our warmest greetings from the Oak Emerald Semarang Hotel & Conference Centre. Thank you so much for your valuable feedback. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again. We will continue to provide you with even better service and the highest quality on your next visit. Thank you again. Sincerely, Ika Widiya, Marketing Communications Team
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