Ascent Premiere Hotel and Convention

Hotels
Preferred Partner
8.2
/10
Very Good
12,221 reviews

What Guests Say About Their Stay

Staff Friendliness (116)
Distance To City Center (93)
Bedroom (93)
Ambiance (90)

f***a

9.4
/ 10
The hotel staff was very friendly, definitely a 5-star rating. The bed was very spacious, I loved it. It was still very spacious for two adults and two children, not cramped.
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I***I

10.0
/ 10
The hotel is stunning, especially with its view overlooking Malang Kota Station. The food and service are highly recommended. I'll definitely stay here if I'm in Malang again.
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atikah a.

9.7
/ 10
the atmosphere in the hotel is really nice, I stayed here for 2 days, I didn't want to go anywhere, I just wanted to stay in the hotel. the rooftop view is really cool, the facilities are complete and the staff are all friendly. the food menu is also really delicious, it seems like there is a characteristic spice on the menu 😍😍
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Y***n

9.1
/ 10
The room is comfortable. There is a swimming pool with a mountain view. The waiting lobby is neat and clean. There is a cafe on the rooftop. Breakfast is varied. Very close to Malang Kota Lama station.
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L***n

10.0
/ 10
rate 10000/100 overall good, the receptionist is also friendly and super nice. the room is okay, fragrant, the elevator is fragrant, everything is clean and fragrant. 4 nights here, no regrets at all. next time I go to Malang, I will stay at Ascent again🤩
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In the Area
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Jl. Kolonel Sugiono No. 6, Sukun, Malang, Jawa Timur, Indonesia, 65318

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Romantic Rooftop Bar
Family-friendly Infinity Pool
Located next to Train Station
note: hotel was previously named The Balava Hotel Ascent Premiere Hotel and Convention is located in area / city Sukun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Ascent Premiere Hotel and Convention

Jl. Kolonel Sugiono No. 6, Sukun, Malang, Jawa Timur, Indonesia, 65318
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Lobby Ascent Premiere Hotel and Convention
Lobby 2 Ascent Premiere Hotel and Convention

Discover More About Ascent Premiere Hotel and Convention

Discover the Premier Experience at Ascent Premiere Hotel and Convention

Welcome to Ascent Premiere Hotel and Convention, your gateway to an unforgettable stay in the vibrant region of Jawa Timur, Indonesia. We pride ourselves on offering a harmonious blend of comfort, convenience, and exceptional service, making us the ideal choice for both leisure and business travelers. Whether you're planning a relaxing getaway, a significant corporate event, or a memorable family vacation, Ascent Premiere Hotel and Convention is dedicated to exceeding your expectations. Room rates at Ascent Premiere Hotel and Convention start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Ascent Premiere Hotel and Convention Location

Nestled in the heart of Malang, Ascent Premiere Hotel and Convention is strategically situated at Jl. Kolonel Sugiono No. 6, Sukun, Malang, Jawa Timur, Indonesia, 65318. This prime location places you within easy reach of the city's most captivating attractions and essential amenities. Just a short distance from the city center, our hotel offers a tranquil retreat while ensuring you remain connected to the pulse of Malang. The atmosphere surrounding Ascent Premiere Hotel and Convention is one of sophisticated accessibility, offering a peaceful haven away from the hustle and bustle, yet close enough to explore the vibrant local culture and business districts. For those arriving by air, the nearest major transit hub is conveniently accessible, ensuring a smooth journey to our doorstep.

Ascent Premiere Hotel and Convention Facilities & Services

Facilities for guests at Ascent Premiere Hotel and Convention are designed to cater to every need, ensuring a comfortable and enriching experience.
  • Enjoy a refreshing dip in our sparkling swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Indulge in a rejuvenating spa treatment at our wellness center, available from 10:00 AM to 9:00 PM (additional charges apply).
  • Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • Maintain your fitness routine at our well-equipped gymnasium, accessible from 6:00 AM to 10:00 PM.
  • Families will appreciate our dedicated children's play area, ensuring fun for our younger guests.
  • For business travelers, our state-of-the-art convention facilities are equipped to host events of all sizes.
  • Benefit from our complimentary parking space, a convenient amenity for guests arriving by car.
  • Take advantage of our efficient laundry and dry-cleaning services to keep your wardrobe fresh.

Ascent Premiere Hotel and Convention Room Types

Discover a range of meticulously designed accommodations, offering comfort and style to suit every preference. The room types of Ascent Premiere Hotel and Convention are thoughtfully appointed to provide a sanctuary for relaxation and productivity.
  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard, with options for rooms featuring a bathtub.
  • Executive Room:

    Offering enhanced amenities and a choice of City View or Garden View. Non-smoking rooms are available, and some rooms include a bathtub.
  • Suite:

    Our spacious suites provide a luxurious experience with separate living and sleeping areas. Enjoy City View or Garden View options. Non-smoking rooms are available, and all suites feature a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort. Available with Garden View. Non-smoking rooms are standard, and some may include a bathtub.
Please note that Ascent Premiere Hotel and Convention is not a pet-friendly hotel.

Ascent Premiere Hotel and Convention Dining & Restaurants

Savor a culinary journey at Ascent Premiere Hotel and Convention, where diverse dining options await to tantalize your taste buds.
  • The Grand Brasserie:

    Our signature restaurant offers a delightful international buffet and à la carte menu. Experience our lavish seafood buffet every Friday and Saturday evening. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 6:00 AM - 11:00 PM.
  • Skyline Lounge:

    Enjoy breathtaking city views and expertly crafted cocktails at our rooftop bar. Perfect for evening relaxation. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 5:00 PM - 1:00 AM.
  • The Coffee Corner:

    A cozy spot for a quick bite, freshly brewed coffee, and pastries. Estimated price per person: PHP 200 - PHP 500. Operating hours: 7:00 AM - 9:00 PM.

Ascent Premiere Hotel and Convention Nearby Attractions and Activities

Explore the rich cultural tapestry and natural beauty surrounding Ascent Premiere Hotel and Convention.
  • Taman Safari Indonesia II:

    A renowned zoological park offering a chance to see a wide variety of animals in naturalistic enclosures.
  • Jatim Park 1 & 2:

    These popular theme parks offer a blend of educational exhibits, thrilling rides, and entertainment for all ages.
  • Museum Angkut:

    An innovative transportation museum showcasing a vast collection of vintage vehicles and transportation history.
  • Batu Night Spectacular (BNS):

    Experience a vibrant night market atmosphere with numerous food stalls, games, and attractions.
  • Coban Rondo Waterfall:

    A picturesque waterfall offering a refreshing escape into nature, perfect for a scenic hike.
If you are looking for other activities around Ascent Premiere Hotel and Convention, check out the best deals on Traveloka: Recommended activities in Malang!

How to Get to Ascent Premiere Hotel and Convention from the Airport

Navigating your way to Ascent Premiere Hotel and Convention is straightforward, with several convenient options available. The airport transfer service of Ascent Premiere Hotel and Convention ensures a seamless arrival.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. Please contact our concierge in advance to arrange this service. Estimated price: PHP 1,000 - PHP 1,500.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. Ensure the meter is used or agree on a coupon fare before starting your journey. Estimated price: PHP 500 - PHP 800.
  • Ride-hailing Services:

    You can easily book a ride through popular ride-hailing apps for a convenient and often cost-effective option. Estimated price: PHP 400 - PHP 700.
  • Local Transport Options:

    For the adventurous traveler, local bus services are available, though they may require transfers and can be more time-consuming. Estimated price: PHP 50 - PHP 150.
For a hassle-free journey, consider pre-booking airport transfer services.

Summary of Why You Should Choose to Stay at Ascent Premiere Hotel and Convention

Ascent Premiere Hotel and Convention stands out as the premier choice for your Jawa Timur adventure, offering an unparalleled combination of luxury, convenience, and value.
  • Prime Location:

    Situated in the heart of Malang, providing easy access to attractions and business districts.
  • Exceptional Facilities:

    From a refreshing swimming pool to a well-equipped gym and versatile convention spaces, we cater to all your needs.
  • Diverse Dining:

    Indulge in a variety of culinary delights at our on-site restaurants and bars.
  • Comfortable Accommodations:

    Choose from a range of well-appointed rooms and suites designed for ultimate relaxation.
  • Outstanding Service:

    Our dedicated staff is committed to providing warm hospitality and impeccable service.
Experience the best of Jawa Timur by choosing Ascent Premiere Hotel and Convention for your next stay. Check for Room availability at Ascent Premiere Hotel and Convention and start planning your trip today. For seamless travel arrangements, consider Easily book domestic and international flights at low prices. Book budget hotels in Jawa Timur with confidence and make your reservation for Ascent Premiere Hotel and Convention through Traveloka for the best deals and a hassle-free experience.

All facilities in Ascent Premiere Hotel and Convention

Bar, Cafe and Lounge Ascent Premiere Hotel and Convention
Bar, Cafe and Lounge
Swimming Pool Ascent Premiere Hotel and Convention
Swimming Pool
Fitness Center Ascent Premiere Hotel and Convention
Fitness Center
Functional Hall Ascent Premiere Hotel and Convention
Functional Hall
Lobby Ascent Premiere Hotel and Convention
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Cafe
  • Snacks

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Children play area
  • Fitness center
  • Massage
  • Pool sun loungers
  • Spa

Transportation

  • Shopping center shuttle (surcharge)
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Supermarket

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ascent Premiere Hotel and Convention

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Anda wajib menunjukkan identitas yang sah sesuai nama pemesan saat check-in, bersama dengan debit atau uang tunai untuk sebagai deposit kamar senilai harga kamar yang berlaku. Permintaan khusus sesuai ketersediaan (kondisi) hotel selama periode menginap dan akan dikenakan biaya tambahan. Permintaan di akomodir sesuai kedaan, hotel tidak memberikan jamian. Hotel akan membebankan biaya tambahan untuk setiap orang di luar dari kapasitas maksimum kamar yang dipesan.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascent Premiere Hotel and Convention
148
Number of floors in Ascent Premiere Hotel and Convention
9
Another facilities in Ascent Premiere Hotel and Convention
Bellhop, Welcoming drinks, Concierge, Express check-out, Front desk

Frequently asked question in Ascent Premiere Hotel and Convention

What are available facilities at Ascent Premiere Hotel and Convention?
There are top facilites at Ascent Premiere Hotel and Convention such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascent Premiere Hotel and Convention?
The standard check-in time at Ascent Premiere Hotel and Convention is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ascent Premiere Hotel and Convention provide breakfast?
Yes, Ascent Premiere Hotel and Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ascent Premiere Hotel and Convention?
Ascent Premiere Hotel and Convention is a 4.0-star hotel.
How many floors does Ascent Premiere Hotel and Convention have?
Ascent Premiere Hotel and Convention has 9 floors.
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More Reviews from Other Guests in Ascent Premiere Hotel and Convention

8.3
Very Good
From 12,196 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.0

Location

8.1

Service and Facilites

8.4

People often mention about Ascent Premiere Hotel and Convention
All
Staff Friendliness (88)
Bedroom (80)
Ambiance (71)
Accessibility (67)
Distance to City Center (63)
Room Space (60)
Bathroom (59)
Hotel Area (53)
Taste (52)
Variety (52)
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Traveler Reviews Ascent Premiere Hotel and Convention

Number of reviews per page
20
40
Customer reviews
f***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly, definitely a 5-star rating. The bed was very spacious, I loved it. It was still very spacious for two adults and two children, not cramped.
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N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
The staff is very friendly, and the rooms are quite comfortable. It's just that this 4-star hotel feels like a 3-star hotel, and the atmosphere is just so-so...
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s***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 2 week(s) ago
Smelly room, leaking AC, unappealing breakfast, uncomfortable restaurant
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Nice close to the train station and easy access.
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t***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
It seems like this is not a 4-star hotel, the lobby is quite complicated, there is no staff serving in front of the lobby. Have to go down and call when checking in. The hotel corridor smells bad, the carpet is not well maintained. Hotel room, I initially got a room with AC that was not cold, the technician tried to fix it. But it was still not cold, finally we asked to be moved and thankfully there was another room available, with cold AC. However, the TV is not yet a smart TV, still an old-fashioned satellite TV. The cleanliness and fragrance of the room are also not optimal. The cleanliness of the bathroom is also not up to the level of a 4-star hotel. One of the male receptionists had bad manners, but the female ones were all nice. The restaurant is clean, but the food variety is very minimal, only 1 side dish of fried fish, no other variations, for a 4-star hotel, even when asking for instant noodles, they only gave half of an instant noodle from 1 pack. Hopefully this hotel can improve its service and quality to a 4-star class. You appreciate the friendliness of the bill boy who helped us, the team of technicians who tried to fix the AC and helped us move rooms
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Rizka A.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A nice, comfortable, and quiet hotel. The hotel is clean and every hallway smells good. The staff are friendly, always smiling, and very helpful 👍. Close to the station, it's in the city center, so it's easy to get around.
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly and kind, great service
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v***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 8 week(s) ago
Difficult access, there are cockroaches hiding in the room.
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O***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, clean and spacious rooms, varied and delicious food
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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O***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, spacious, unfortunately there is no smart TV, but the breakfast food is varied and delicious.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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m***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A hotel with a strategic location and friendly and efficient staff service.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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R***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
BEST!!!! All the staff are very friendly and helpful without discriminating against customers! Security is also very friendly and always takes the initiative to help if they see guests having trouble carrying something, even in the middle of the night they are still friendly to greet! Good job The receptionist is also friendly and the check-in and checkout process is fast. The parking lot is spacious and not hot, it is very safe to bring a motorbike/car. On the top floor there is a church, so if Sunday there is a service. But so far it is safe, the elevator, parking are all safe. The room is also quite okay, the AC is cold, the hot water is all on, the amenities are also complete, there is also a hairdryer. But the hotel is in the same area as the old city station so in my opinion it takes quite a bit of 5-10 minutes to get to the city Overall good.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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Daniel S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Perfect services and nice places
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premiere Hotel & Convention Malang. Thank you for staying with us. We are delighted to know that you enjoy your recent stay. We look forward to welcoming you back. Best Regards, Ascent Premiere Hotel & Convention Management
H***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very berry good service overall. They upgraded our room and okay to extend the checkout time because our flights are delayed. Also, the shuttle pickup service is easily adjusted when the flight is delayed.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premiere Hotel & Convention Malang. Thank you for staying with us. We are delighted to know that you enjoy your recent stay. We look forward to welcoming you back. Best Regards, Ascent Premiere Hotel & Convention Management
e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very pleasant and the main choice for staying in Malang
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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abdul. g.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Every time I go home to my hometown I always stay here because it is close to home and the hotel is comfortable.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel is really nice, with a pool view and trains. The rooms are clean and okay, but the Wi-Fi is a bit slow.
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Accommodation's Reply
07 Mar 2026
Dear Valued Guest, We respectfully extend an invitation from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We apologize for any inconvenience you may have experienced and we will take steps to improve the quality of our products and services. We hope to welcome you back soon. Sincerely, The Management Team, Ascent Premier Hotel & Convention Malang
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel is clean and comfortable, and the location is strategic.
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Accommodation's Reply
07 Mar 2026
Dear Valued Guest, We respectfully extend an invitation from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We apologize for any inconvenience you may have experienced and we will take steps to improve the quality of our products and services. We hope to welcome you back soon. Sincerely, The Management Team, Ascent Premier Hotel & Convention Malang
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Dewi A. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
My favorite hotel in Malang because it is strategic
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The service was good and the room was clean. However, the shower water wasn't very hot, and the smart TV didn't work for watching YouTube, etc. Overall, it's a good enough hotel to stay at.
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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Number of reviews per page
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Exterior 4 Ascent Premiere Hotel and Convention

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 12,196 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.0

Location

8.1

Service and Facilites

8.4

People often mention about Ascent Premiere Hotel and Convention
All
Staff Friendliness (88)
Bedroom (80)
Ambiance (71)
Accessibility (67)
Distance to City Center (63)
Room Space (60)
Bathroom (59)
Hotel Area (53)
Taste (52)
Variety (52)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ascent Premiere Hotel and Convention

Number of reviews per page
20
40
Customer reviews
f***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly, definitely a 5-star rating. The bed was very spacious, I loved it. It was still very spacious for two adults and two children, not cramped.
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N***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
The staff is very friendly, and the rooms are quite comfortable. It's just that this 4-star hotel feels like a 3-star hotel, and the atmosphere is just so-so...
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s***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 2 week(s) ago
Smelly room, leaking AC, unappealing breakfast, uncomfortable restaurant
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Nice close to the train station and easy access.
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t***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
It seems like this is not a 4-star hotel, the lobby is quite complicated, there is no staff serving in front of the lobby. Have to go down and call when checking in. The hotel corridor smells bad, the carpet is not well maintained. Hotel room, I initially got a room with AC that was not cold, the technician tried to fix it. But it was still not cold, finally we asked to be moved and thankfully there was another room available, with cold AC. However, the TV is not yet a smart TV, still an old-fashioned satellite TV. The cleanliness and fragrance of the room are also not optimal. The cleanliness of the bathroom is also not up to the level of a 4-star hotel. One of the male receptionists had bad manners, but the female ones were all nice. The restaurant is clean, but the food variety is very minimal, only 1 side dish of fried fish, no other variations, for a 4-star hotel, even when asking for instant noodles, they only gave half of an instant noodle from 1 pack. Hopefully this hotel can improve its service and quality to a 4-star class. You appreciate the friendliness of the bill boy who helped us, the team of technicians who tried to fix the AC and helped us move rooms
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Rizka A.
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
A nice, comfortable, and quiet hotel. The hotel is clean and every hallway smells good. The staff are friendly, always smiling, and very helpful 👍. Close to the station, it's in the city center, so it's easy to get around.
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1 people find it helpful
a***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly and kind, great service
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v***i
icon-Staycation
Staycation
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5.3
/10
Reviewed 8 week(s) ago
Difficult access, there are cockroaches hiding in the room.
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O***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, clean and spacious rooms, varied and delicious food
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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O***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable, spacious, unfortunately there is no smart TV, but the breakfast food is varied and delicious.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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m***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A hotel with a strategic location and friendly and efficient staff service.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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R***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
BEST!!!! All the staff are very friendly and helpful without discriminating against customers! Security is also very friendly and always takes the initiative to help if they see guests having trouble carrying something, even in the middle of the night they are still friendly to greet! Good job The receptionist is also friendly and the check-in and checkout process is fast. The parking lot is spacious and not hot, it is very safe to bring a motorbike/car. On the top floor there is a church, so if Sunday there is a service. But so far it is safe, the elevator, parking are all safe. The room is also quite okay, the AC is cold, the hot water is all on, the amenities are also complete, there is also a hairdryer. But the hotel is in the same area as the old city station so in my opinion it takes quite a bit of 5-10 minutes to get to the city Overall good.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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Daniel S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Perfect services and nice places
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premiere Hotel & Convention Malang. Thank you for staying with us. We are delighted to know that you enjoy your recent stay. We look forward to welcoming you back. Best Regards, Ascent Premiere Hotel & Convention Management
H***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very berry good service overall. They upgraded our room and okay to extend the checkout time because our flights are delayed. Also, the shuttle pickup service is easily adjusted when the flight is delayed.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premiere Hotel & Convention Malang. Thank you for staying with us. We are delighted to know that you enjoy your recent stay. We look forward to welcoming you back. Best Regards, Ascent Premiere Hotel & Convention Management
e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very pleasant and the main choice for staying in Malang
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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abdul. g.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Every time I go home to my hometown I always stay here because it is close to home and the hotel is comfortable.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel is really nice, with a pool view and trains. The rooms are clean and okay, but the Wi-Fi is a bit slow.
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Accommodation's Reply
07 Mar 2026
Dear Valued Guest, We respectfully extend an invitation from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We apologize for any inconvenience you may have experienced and we will take steps to improve the quality of our products and services. We hope to welcome you back soon. Sincerely, The Management Team, Ascent Premier Hotel & Convention Malang
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel is clean and comfortable, and the location is strategic.
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Accommodation's Reply
07 Mar 2026
Dear Valued Guest, We respectfully extend an invitation from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We apologize for any inconvenience you may have experienced and we will take steps to improve the quality of our products and services. We hope to welcome you back soon. Sincerely, The Management Team, Ascent Premier Hotel & Convention Malang
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Dewi A. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
My favorite hotel in Malang because it is strategic
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Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The service was good and the room was clean. However, the shower water wasn't very hot, and the smart TV didn't work for watching YouTube, etc. Overall, it's a good enough hotel to stay at.
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1 people find it helpful
Accommodation's Reply
21 Feb 2026
Dear Valued Guest, Warm greetings from Ascent Premier Hotel & Convention Malang. Thank you for your visit. We are delighted to hear that you had a memorable experience. We sincerely hope to welcome you back again soon. Sincerely, The Management, Ascent Premier Hotel & Convention Malang
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