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The Zuri Palembang
Hotels
Preferred Partner
8.6
/10
Very Good
8,311 reviews
What Guests Say About Their Stay
Distance To City Center (132)
Ambiance (129)
Staff Friendliness (119)
Bedroom (119)
Hayu J.
9.4
/ 10
Service excellent, strategic location, clean room, sky lounge very romantic.
Mustika R.
10.0
/ 10
Perfect and definitely will be coming back again. Everything’s good and you won’t be regret staying at this hotel. A highly recommended hotel to stay at the center of Palembang.
abdurahman
10.0
/ 10
first time in the Zuri, and very good experience for sure. Kind and helpful staffs, clean facilities. The room for superior and deluxe is spacious l, clean and functional. The breakfast have plenty variety, and tasteful, if have empty stomach and enough time just waste your time on breakfast. Will certainly comeback, especially with good promo please
Rifman F.
9.7
/ 10
Stayed at a very nice and comfy room of Double Deluxe Room with my family. Kids were so excited with the high altitude pool. Very nice and polite staffs everywhere we've met them. Breakfast menu were amazing.
Mas A. S.
9.7
/ 10
The highest hotel in Palembang. It's new and clean. The staffs are kind & friendly. The location is perfect. It's the same building with Trans mart. If that's not enough, there is Icon Mall just across the street and plenty of foods to try just along the street. The break fast is amazing. Make sure you don't take too much because there are a lot of varieties to taste. Don't forget to try the pool. You can see the Palembang's scenery from the highest place. Enough to compensate the size of the pool. These experiences are worth the money.
In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Zuri Palembang
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What's around The Zuri Palembang
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
Discover More About The Zuri Palembang
Location
The Zuri Palembang is a hotel in a good neighborhood, which is located at Bukit Kecil.
About The Zuri Palembang
The Zuri Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, The Zuri Palembang provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, The Zuri Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at The Zuri Palembang, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Zuri Palembang.
If you plan to have a long-term stay, staying at The Zuri Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Are you a shopaholic? Staying at The Zuri Palembang will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Zuri Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Zuri Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Zuri Palembang.
All facilities in The Zuri Palembang
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Newspaper
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Rooftop terrace
- Smoking area
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Buffet breakfast
- Dining area
- Poolside bar
Transportation
- Airport transfer
- Secure parking
- Valet parking
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Things to Do
- Garden
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Zuri Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Zuri Palembang | 214 |
Number of floors in The Zuri Palembang | 23 |
Another facilities in The Zuri Palembang | Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist |
Frequently asked question in The Zuri Palembang
What are available facilities at The Zuri Palembang?
There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Zuri Palembang
Traveloka (8,311)
8.6
Very Good
From 8,311 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.8
Location
8.9
Service and Facilites
8.7
People often mention about The Zuri Palembang
All
Ambiance (105)
Distance to City Center (101)
Staff Friendliness (96)
Bedroom (89)
Accessibility (83)
Hotel Area (79)
Variety (78)
Bathroom (77)
Taste (73)
Room Space (69)
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Traveler Reviews The Zuri Palembang
Number of reviews per page
20
40
Customer reviews
A***s
10.0
/10
Reviewed 25 minute(s) ago
The hotel is nice, the location is nice. The hotel is in the center, it's easy to go anywhere.
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P***a
9.1
/10
Reviewed 19 hour(s) ago
Many variations of food at breakfast and get a nice view of the city
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D***y
Business
8.2
/10
Reviewed 23 hour(s) ago
The room is quite good, the location is strategic and easy to access. Overall good.
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D***i
8.5
/10
Reviewed 2 day(s) ago
It's good and I like the strategic location.
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M***M
Staycation
10.0
/10
Reviewed 3 day(s) ago
Very good service. Top, close to city center.
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Accommodation's Reply
12 May 2025
Good evening Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. Glad to hear that we have provided the best service during your stay at our hotel. The perfect star rating that you gave is very memorable in our hearts. We will look forward to your next visit with an extraordinary experience and service. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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A***p
10.0
/10
Reviewed 4 day(s) ago
Very good, friendly staff, food is also complete.
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R***e
10.0
/10
Reviewed 4 day(s) ago
Nice room, clean pool, good service
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Eko K.
Staycation
8.5
/10
Reviewed 5 day(s) ago
It was a really nice staycation here, this hotel.
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Accommodation's Reply
10 May 2025
Good evening Mr. Eko. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. Your 5/5 star rating means a lot to us. We will look forward to your next visit with a more enjoyable experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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Z***H
Staycation
9.4
/10
Reviewed 5 day(s) ago
Overall ok, last time I stayed here 4 years ago. The food has more variety now and is delicious. Hopefully I can come back here again
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Yuyu P.
7.0
/10
Reviewed 6 day(s) ago
Yesterday my watch was lost here. I went back home and then went back to the hotel to check but it wasn't there. Sigh.
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Accommodation's Reply
12 May 2025
Good evening Mr. Yuyu Putra. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. We have informed the housekeeping regarding this matter when checking out and have also double checked it ourselves with Mr. Yuyu Putra directly in room 609 that the clock in question was indeed not found. If there are any items left behind when checking the room at check out time, we will inform the guest concerned. Because we believe that all of our staff have been educated to always be honest and trustworthy. This is the information we need to convey and we hope to welcome you back on your next visit with an extraordinary experience and service. Stay safe and stay healthy :) Warm regards, Darwin Siahaan. (General Manager)
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G***t
10.0
/10
Reviewed 6 day(s) ago
Clean rooms, comfortable and pleasant atmosphere. The swimming pool is on the 25th floor with a view of the city of Palembang, great for taking pictures.
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Accommodation's Reply
09 May 2025
Good afternoon Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. Glad to hear that you and your family feel comfortable and satisfied with the best facilities and services that we have provided. Thank you for your perfect star rating! We will look forward to your next visit with a more enjoyable stay experience. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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m***d
Staycation
9.7
/10
Reviewed 6 day(s) ago
OK, with prices that vary quite a bit, plus the location is close to public facilities and the rooftop swimming pool is quite a treat for the eyes of hotel guests.
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Accommodation's Reply
09 May 2025
Good Afternoon Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. As the highest hotel in the city of Palembang, we provide a memorable stay experience because guests can enjoy the beautiful and charming view of the city of Palembang. Hotel facilities located on the 25th floor, namely Sky Pool, Sky Lounge and Sky Gym can be used by our in-house guests while staying at The Zuri Hotel Palembang. Thank you for your 5/5 star rating! We will look forward to your next visit with a more enjoyable stay experience. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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TK
Tommy K. S.
Business
10.0
/10
Reviewed 1 week(s) ago
It was a great stay here, friendly staff, good service.
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Accommodation's Reply
08 May 2025
Good Afternoon Mr. Tommy to. S. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. Glad to hear that you feel comfortable and satisfied with the best facilities and services that we have provided. Thank you for your 5-star review. We will look forward to your next visit with a more enjoyable stay experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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mr
mhd r.
Staycation
8.9
/10
Reviewed 1 week(s) ago
It is recommended that the glass be cleaned first, and the sky pool should be opened until 8 pm for those aged 20+ so they can drink and swim at the same time, because in the afternoon there are lots of disturbing kids.
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Accommodation's Reply
08 May 2025
Good afternoon, Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. We would also like to thank you for your constructive criticism and suggestions, we will try to convey this to the Hotel Management. We will look forward to your next visit with a more enjoyable stay experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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G***g
10.0
/10
Reviewed 1 week(s) ago
friendly staff, recommended, clean
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Accommodation's Reply
09 May 2025
Dear, Mr/Mrs..
Thank you for sharing your great experiences during your stay in The Zuri Hotel Palembang. We are so glad to know that you felt comfortable and satisfied during your stay with us!
Thank you for recommending The Zuri Hotel Palembang as accommodation to stay in Palembang city. We will be looking forward for your next visiting with more exciting experiences. Stay safe and stay healthy :)
Best Regards,
Darwin Siahaan
(General Manager)
Z***l
10.0
/10
Reviewed 1 week(s) ago
recommended,
very good
very strategic and nice view
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Accommodation's Reply
09 May 2025
Good afternoon Sir/Madam. Thank you for recommending The Zuri Hotel Palembang as your accommodation choice in Palembang. Glad to hear that you felt satisfied and comfortable during your stay at our hotel. Thank you for your perfect star rating! We look forward to your next visit with a more enjoyable experience. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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MI
M ISA T.
Staycation
8.5
/10
Reviewed 1 week(s) ago
Recommended hotel close to everywhere with places to eat, breakfast is also varied and types. Very satisfied.
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Accommodation's Reply
08 May 2025
Good Afternoon Mr. m isa T. Thank you for recommending The Zuri Hotel Palembang as your accommodation in Palembang. Glad to hear that you are satisfied with the facilities and the best service that we have provided during your stay at our hotel. Thank you for your 5/5 star rating. We will look forward to your next visit with a more enjoyable experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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TK
Tommy K. S.
Business
10.0
/10
Reviewed 1 week(s) ago
The food is delicious and varied, only there are not many sockets in the room, there is only one on one side
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Sublia M.
9.4
/10
Reviewed 2 week(s) ago
favorite hotel every time I visit Palembang. the breakfast menu is varied and complete. the staff is friendly.
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Accommodation's Reply
06 May 2025
Good Afternoon Mrs. Sublia M. Thank you for always choosing The Zuri Hotel Palembang as your accommodation in Palembang. Glad to hear that you feel comfortable and satisfied with the best facilities and services that we have provided! We will look forward to your next visit with a more enjoyable stay experience. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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Rachmad A.
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly. The environment is cool and the building is very tall, you can see the entire view of Palembang city.
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Accommodation's Reply
06 May 2025
Good Afternoon Mr. Rachmad A. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. Glad to hear that you feel comfortable and satisfied with the best facilities and services that we have provided! Thank you for your perfect star rating, we will look forward to your next visit with a more enjoyable stay experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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