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Tjokro Hotel Pekanbaru
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Tjokro Hotel Pekanbaru
Hotels
Preferred Partner
All-star Accommodation
8.4
/10
Very Good
6,456 reviews
What Guests Say About Their Stay
Distance To City Center (67)
Staff Friendliness (62)
Hotel Area (49)
Bedroom (47)
Ranny a. b. a.
10.0
/ 10
all staff so nice and polite, room also bigger and + hair dyer, their breakfast super delicious. love to stay here again if I visit pekanbaru again... I would recommend to family and friends to stay here 😍
Fajar Nugroho
9.1
/ 10
Nice, clean room with complimentary drinks and affordable price. Comfortable to stay in. Very friendly front desk and security staff.
rizal a.
9.4
/ 10
As usual good place, and good breakfast menu.
Stephanie S. H.
8.5
/ 10
Great place, great location and great service.
NURUDIN
9.1
/ 10
Excellent, I plan to visit again here. Insha'Allah.
In the Area
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Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Tjokro Hotel Pekanbaru
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What's around Tjokro Hotel Pekanbaru
Jalan Jendral Sudirman No. 51 , Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28282
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Discover More About Tjokro Hotel Pekanbaru
Location
Tjokro Hotel Pekanbaru is a hotel in a good neighborhood, which is located at Pekanbaru City Center.
About Tjokro Hotel Pekanbaru
From business event to corporate gathering, Tjokro Hotel Pekanbaru provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tjokro Hotel Pekanbaru.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Tjokro Hotel Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Tjokro Hotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Tjokro Hotel Pekanbaru is the right place to stay.
All facilities in Tjokro Hotel Pekanbaru
Entertainment Facility
Functional Hall
Lobby
Exterior
Bedroom
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Porter
- Wedding service
- 24-hour Receptionist
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
- Smoke-free
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Transportation
- Airport transfer
- Shopping center shuttle
- Valet parking
Food and Drinks
- Breakfast
- Buffet breakfast
Things to Do
- Children play area
- Massage
Business Facilities
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Supermarket
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Tjokro Hotel Pekanbaru
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM
Additional Policy
Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM
Check in Time on 02.00 PM
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Tjokro Hotel Pekanbaru | 90 |
Number of floors in Tjokro Hotel Pekanbaru | 3 |
Another facilities in Tjokro Hotel Pekanbaru | Bellhop, Concierge, Doorman, Front desk, 24-hour security |
Frequently asked question in Tjokro Hotel Pekanbaru
What are available facilities at Tjokro Hotel Pekanbaru?
There are top facilites at Tjokro Hotel Pekanbaru such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tjokro Hotel Pekanbaru?
The standard check-in time at Tjokro Hotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Tjokro Hotel Pekanbaru provide breakfast?
Yes, Tjokro Hotel Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Tjokro Hotel Pekanbaru?
Tjokro Hotel Pekanbaru is a 3.0-star hotel.
How many floors does Tjokro Hotel Pekanbaru have?
Tjokro Hotel Pekanbaru has 3 floors.
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More Reviews from Other Guests in Tjokro Hotel Pekanbaru
Traveloka (6,456)
8.4
Very Good
From 6,456 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.2
Location
8.5
Service and Facilites
8.4
People often mention about Tjokro Hotel Pekanbaru
All
Staff Friendliness (49)
Distance to City Center (46)
Ambiance (42)
Bedroom (35)
Bathroom (31)
Accessibility (30)
Taste (30)
Room Space (29)
Hotel Area (29)
Family Friendly (21)
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Traveler Reviews Tjokro Hotel Pekanbaru
Number of reviews per page
20
40
Customer reviews
ARI W.
Business
9.1
/10
Reviewed 2 day(s) ago
Super strategic hotel, very spacious room, maybe just need deep cleaning and changing the room towels
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ARI W.
Business
9.1
/10
Reviewed 2 day(s) ago
Super strategic hotel, very spacious room, maybe just need deep cleaning and changing the room towels
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ARI W.
Business
9.1
/10
Reviewed 2 day(s) ago
Super strategic hotel, very spacious room, maybe just need deep cleaning and changing the room towels.
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MW
Meyta W.
Transit
9.7
/10
Reviewed 2 week(s) ago
The hotel is very comfortable, clean, fragrant, and has a warm ambience.
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Accommodation's Reply
01 Sep 2025
Dear Ms. Meyta W., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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p***h
8.2
/10
Reviewed 3 week(s) ago
Stayed on a weekend, it was quite cheap, I got 370k.. I also happened to be able to check in half an hour earlier than scheduled.
The room was really good.. really good, there was a mini fridge in the room.. only at Maghrib the lights went out twice, it wasn't the hotel's fault, but the mitigation was not good enough and the room occupants were not informed by the hotel staff, even though what was being sold was hospitality.
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Accommodation's Reply
01 Sep 2025
Dear Mr/Ms P*h, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review regarding the situation during the power outage is valuable input for us to improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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LA
Leo A.
8.0
/10
Reviewed 5 week(s) ago
Recommended because it's located in the heart of the city center. Accessible everywhere is close.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Mr. Leo A., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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v***a
Transit
6.8
/10
Reviewed 6 week(s) ago
I booked the Tjokro Hotel on my husband's recommendation for my mother, who had stayed there several times and was quite satisfied. However, this time, my mother was disappointed. She felt uncomfortable because the room was unclean and stuffy, and the bathroom had yellow or dirty water and no running water. Despite the location being quite close to the airport, I hope things improve in the future.
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Accommodation's Reply
16 Aug 2025
Dear Ms. V*a, Thank you for choosing Tjokro Hotel and taking the time to share your parents' experience. We apologize for the inconvenience your parents experienced regarding the less than optimal cleanliness and the yellow and stagnant water. We will follow up with the relevant department to immediately address this so that similar incidents do not occur again in the future. We greatly appreciate your review and consider it a valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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WT
Wahyu T.
9.7
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the service and comfort of the hotel is very good.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Wahyu T., Thank you for choosing Tjokro Hotel and taking the time to share your experience. We are very happy that you felt comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review will also be useful for other guests when choosing accommodation at Tjokro Hotel Pekanbaru. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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N***l
Transit
9.4
/10
Reviewed 7 week(s) ago
Their staff was friendly and so helpful during my stay, and there's also a shuttle to the airport too.
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Accommodation's Reply
01 Sep 2025
Dear Mr./Mrs. N***l,
Thank you for choosing Tjokro Hotel Pekanbaru and take the time to review your stay with us. We truly appreciate your feedback. We look forward to seeing you again.
Regards,
Eny Dian L.
Operation Manager
A***l
8.8
/10
Reviewed 8 week(s) ago
The AC is really hot in every different room
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Accommodation's Reply
16 Aug 2025
Dear Mr./Ms. A*l, Thank you for choosing Tjokro Hotel and taking the time to share your experience. We apologize for the inconvenience you experienced regarding the suboptimal AC. We will follow up with the relevant department to address this immediately to prevent similar incidents from occurring again in the future. We greatly appreciate your review and consider it a valuable input in our efforts and commitment to continuously improve the services and facilities we provide to all guests. We look forward to welcoming you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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UY
Uci Y.
8.5
/10
Reviewed 10 week(s) ago
Have stayed here twice. The hotel is clean and well maintained. The paint is still good. It's pleasant.
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Accommodation's Reply
03 Jul 2025
Dear Ms. Uci Y. Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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A***N
Medical
9.1
/10
Reviewed 11 week(s) ago
The staff is friendly and the hotel is close to the airport.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. A*N, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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R***y
Business
8.2
/10
Reviewed 11 week(s) ago
The hotel is nice and can rest well, the staff is friendly and the room condition is very good.
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Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. R*y, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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E***a
5.0
/10
Reviewed 11 week(s) ago
Disappointed, someone else booked it, not the person who made the booking.
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2 people find it helpful
E***a
5.0
/10
Reviewed 11 week(s) ago
Bad experience, why did someone else book it, not the person who made the booking?
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2 people find it helpful
X***r
Leisure
9.0
/10
Reviewed 13 week(s) ago
Comfortable and easy access, delicious breakfast food.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. X*r, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
A***i
Business
9.7
/10
Reviewed 14 week(s) ago
The parking lot is a bit small, but otherwise it's good.
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2 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. A*i, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
M***H
Business
9.7
/10
Reviewed 14 week(s) ago
The room is spacious, clean, the bathroom is clean.
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Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. M*H, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to await your return to our hotel. Best regards, Eny Dian. L. Operation Manager.
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M***M
8.3
/10
Reviewed 14 week(s) ago
When I entered the room, the AC was not cold, the hairdryer was broken and could not be used, and the soap had run out and was not refilled.
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Mr./Mrs. M*M, Thank you for choosing Tjokro Hotel and taking the time to share your stay experience. We apologize for the inconvenience you experienced regarding the condition of the AC, hairdryer and soap that did not meet our service standards. We will follow up on this to the relevant department to be resolved immediately and ensure that it does not happen again in the future. We greatly appreciate your review and consider it as valuable input in our efforts and commitment to provide the best stay experience to all guests. We are pleased to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
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r
rosi
10.0
/10
Reviewed 15 week(s) ago
very good and friendly, clean and comfortable
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Accommodation's Reply
03 Jul 2025
Dear Mrs. Rosi, Thank you for choosing Tjokro Hotel and taking the time to share your experience of staying with us. We are very happy that you feel comfortable with all the facilities and services we provide. Guest satisfaction and comfort are our priority. Your review is also useful for other guests to choose accommodation at Tjokro Hotel Pekanbaru. We are happy to welcome you back to our hotel. Best regards, Eny Dian. L. Operation Manager.
See original
Number of reviews per page
20
40
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