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ZOOM Hotel Jemursari
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ZOOM Hotel Jemursari
Hotels
Preferred Partner
8.2
/10
Very Good
4,313 reviews
What Guests Say About Their Stay
Staff Friendliness (21)
Accessibility (20)
Ambiance (16)
Bedroom (15)
Riana H. P.
8.5
/ 10
Nice place for one night stay.
Enjang A.
8.5
/ 10
Very good WiFi connection. Good breakfast. Recommended!
Deni P.
8.5
/ 10
Good hotel for transit and business purpose.
Rima
8.5
/ 10
good place for business. I like the decoration, unique
Doris R.
9.4
/ 10
Good hotel and recommended for business trips.
In the Area
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Raya Jemursari 109 B-C, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in ZOOM Hotel Jemursari
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Per room per night (excl. taxes & fees)
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What's around ZOOM Hotel Jemursari
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Raya Jemursari 109 B-C, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237
Discover More About ZOOM Hotel Jemursari
Location
ZOOM Hotel Jemursari is located in area / city Wonocolo.
About ZOOM Hotel Jemursari
ZOOM Hotel Jemursari is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, ZOOM Hotel Jemursari is the perfect place to stay that provides decent facilities as well as great services.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, ZOOM Hotel Jemursari provides a pleasant accommodation for your stay.
From business event to corporate gathering, ZOOM Hotel Jemursari provides complete services and facilities that you and your colleagues need.
If you plan to have a long-term stay, staying at ZOOM Hotel Jemursari is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ZOOM Hotel Jemursari.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ZOOM Hotel Jemursari exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ZOOM Hotel Jemursari is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, ZOOM Hotel Jemursari is the right place to stay.
All facilities in ZOOM Hotel Jemursari
Bar, Cafe and Lounge
Entertainment Facility
Functional Hall
Lobby
Accommodation Services
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Set menu dinner
- Set menu lunch
- Snacks
- Dietary menu
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Welcoming drinks
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Separate shower and tub
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- Projector
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Smoking area
Nearby Facilities
- ATM/Banking
- Grocery
- Laundry
- Shops
- Supermarket
Connectivity
- Internet point
- Free WiFi
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Transportation
- Valet parking
Accommodation Policy & General Information in ZOOM Hotel Jemursari
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
( Transit Room ) Check in time starting at 08:00 and 15:00, Check out at 14:00 and 21:00 ( Normal Room )You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
( Transit Room ) Check in time starting at 08:00 and 15:00, Check out at 14:00 and 21:00 ( Normal Room )You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at ZOOM Hotel Jemursari | 72 |
Number of floors in ZOOM Hotel Jemursari | 5 |
Another facilities in ZOOM Hotel Jemursari | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in ZOOM Hotel Jemursari
What are available facilities at ZOOM Hotel Jemursari?
There are top facilites at ZOOM Hotel Jemursari such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ZOOM Hotel Jemursari?
The standard check-in time at ZOOM Hotel Jemursari is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ZOOM Hotel Jemursari provide breakfast?
Yes, ZOOM Hotel Jemursari provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in ZOOM Hotel Jemursari
Traveloka (4,313)
8.2
Very Good
From 4,313 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.1
Meal
7.9
Location
8.3
Service and Facilites
8.1
People often mention about ZOOM Hotel Jemursari
All
Ambiance (16)
Staff Friendliness (12)
Surroundings (11)
Bedroom (10)
Distance to City Center (9)
Accessibility (9)
Wifi (9)
Bathroom (9)
Soundproof (8)
Hotel Area (8)
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Traveler Reviews ZOOM Hotel Jemursari
Number of reviews per page
20
40
Customer reviews
A***a
6.1
/10
Reviewed 2 week(s) ago
small, smelly & dirty room.. no towels provided, room lights off, phone off, wifi is really slow.. overpriced compared to the comfort provided.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear A*a, Thank you for your rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. Regarding the information you provided regarding the condition of our telephone, we apologize because we are currently in the renovation stage, but we need to clarify that the condition of our towels, bathroom lights and wifi are in very good condition. We apologize profusely because maybe the comfort you get has not met your expectations. We look forward to welcoming you back to our hotel. Thank you and warm regards,. Ali Akbar. Hotel Manager
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C***a
Staycation
8.7
/10
Reviewed 2 week(s) ago
Next time, try to make sure the TV doesn't suddenly lose signal or have bad signal so there's only 1 broadcast...
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Accommodation's Reply
04 Jul 2025
Dear C*a, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards,. Ali Akbar. Hotel Manager
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A***t
Leisure
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice and strategically located. The rooms are also clean. Highly recommended to stay here.
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Accommodation's Reply
04 Jul 2025
Dear A*t, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards,. Ali Akbar. Hotel Manager
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IP
Indah P.
Business
8.8
/10
Reviewed 3 week(s) ago
My hotel-to-go when in Surabaya. Friendly staff, convenient room, and tasteful breakfast. A recommended budget hotel
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Accommodation's Reply
04 Jul 2025
Dear Indah P,
Thank you for your positive rating and review for us.
We always try to provide the best service so that all guests feel comfortable while staying at our hotel.
We look forward to welcoming you back to our hotel.
Thank you and warm regards,.
Ali Akbar.
Hotel Manager
B***o
Business
10.0
/10
Reviewed 3 week(s) ago
The hotel staff, especially Kak Imelda, are very friendly, provide fast service, respond wisely to customer complaints, and have a cozy and clean room.
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Accommodation's Reply
04 Jul 2025
Dear B*o, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards,. Ali Akbar. Hotel Manager
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Syahidin
Transit
9.4
/10
Reviewed 4 week(s) ago
The room is clean. The AC is cold.
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Accommodation's Reply
20 Jun 2025
Dear Syahidin, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards,. Ali Akbar. Hotel Manager
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S
Satmaka
Business
9.7
/10
Reviewed 4 week(s) ago
Nice room, carpeted floor, cold, hot water works, location on the side of the road easy access.
Friendly staff. Food acceptable
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Accommodation's Reply
04 Jul 2025
Dear Satmaka, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards,. Ali Akbar. Hotel Manager
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m***a
8.5
/10
Reviewed 4 week(s) ago
Clean and comfortable rooms. Friendly service staff to help with accommodation matters
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear M*a, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar. Hotel Manager
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D***a
8.5
/10
Reviewed 4 week(s) ago
Staff hotel ramah+ breakfast OK arya
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Accommodation's Reply
17 Jun 2025
Dear D*a, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar. Hotel Manager
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D***y
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly and the place is very clean.
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Accommodation's Reply
17 Jun 2025
Dear D*y, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar. Hotel Manager
See original
W***a
Transit
8.5
/10
Reviewed 5 week(s) ago
I first stayed here around 2016. Then I came back in 2025, it didn't look new anymore but it was still really good considering the price.
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+3
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Accommodation's Reply
10 Jun 2025
Dear W*a, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar. Hotel Manager
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F***i
Business
8.5
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and always helps guests promptly and quickly😊
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Accommodation's Reply
10 Jun 2025
Dear F*i, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar. Hotel Manage
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A***n
10.0
/10
Reviewed 6 week(s) ago
Very good, friendly staff, nice room.
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Accommodation's Reply
10 Jun 2025
Dear A*n, Thank you for your positive rating and review for us. We always try to provide the best service so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar. Hotel Manager
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IP
Indah P.
Business
9.4
/10
Reviewed 7 week(s) ago
My second time stayed here. Really enjoy and comfort for this price.
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Accommodation's Reply
04 Jun 2025
Dear Indah P.,
Thank you for your positive rating and review for us.
We always try to provide the best service so that all guests feel comfortable while staying at our hotel.
We look forward to welcoming you back to our hotel.
Thank you and warm regards,
Ali Akbar
Hotel Manager
ST
Santi T.
5.0
/10
Reviewed 7 week(s) ago
As soon as we entered the lobby, there was a musty smell that probably came from the jute ropes hanging above, the aroma was not pleasant for us who are allergic to dust. The room's AC was not cold and there were leeches in the toilet. Ordered for a friend who was in transit in Surabaya. For other services, it was okay.
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Santi T., Warm greetings from Zoom Hotel Jemursari! Thank you for your rating and review for us. We apologize profusely regarding the conditions that occurred in our Hotel as well as the condition of the AC and bathroom in our hotel that have not met your expectations, Rest assured we always strive to provide the best Products & services so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to Zoom Hotel Jemursari. Warm regards,. Ali Akbar. Hotel Manager
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M***Y
Medical
8.4
/10
Reviewed 10 week(s) ago
Only the AC is not cold enough 🙏🏻
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Accommodation's Reply
12 May 2025
Dear M*Y., Warm greetings from Zoom Hotel Jemursari! Thank you for your positive rating and review for us. We sincerely apologize for the quality of our rooms (Air Conditioning/AC) which has not met expectations. Rest assured that we always strive to provide the best products & services so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to Zoom Hotel Jemursari. Warm regards,. Ali Akbar. Hotel Manager
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Puta w.
Staycation
8.8
/10
Reviewed 13 week(s) ago
The only minus is the hot water because the information is that it is being repaired. But overall it's okay.
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2 people find it helpful
Accommodation's Reply
04 May 2025
Dear Puta W., Warm greetings from Zoom Hotel Jemursari! Thank you for your positive rating and review for us. We sincerely apologize for the quality of our room (Hot water/Water Heater) which has not met expectations, Rest assured we always strive to provide the best products & services so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar. Hotel Manager
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P***t
10.0
/10
Reviewed 13 week(s) ago
Nice place, but yesterday there was an LED light behind the bed that was blinking. If it turns off, it's hard to turn it off.
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Accommodation's Reply
04 May 2025
Dear P*t, Warm greetings from Zoom Hotel Jemursari! Thank you for your positive rating and review for us. We sincerely apologize for the quality of our rooms (LED lights) which have not met expectations. Rest assured that we always strive to provide the best products & services so that all guests feel comfortable while staying at our hotel. We look forward to welcoming you back to our hotel. Thank you and warm regards, Ali Akbar. Hotel Manager
See original
H***Z
5.9
/10
Reviewed 15 week(s) ago
Warm water is not available, and it wasn't informed on check-in. One lift can't be operated. The receptionist replied with an excuse that the current rate already considers the condition of warm water being broken (not available), but she couldn't show the evidence. Overall, my experience in this hotel is bad. I will not stay at this hotel anymore.
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear H***Z,
Thank you for your rating and review of our Hotel. We are very sorry to hear that you were not satisfied during your stay at our Hotel.
Regarding the information you provided, the Lift & Air Conditioning did not meet your expectations. We apologize. Please be assured that we will always make improvements, so that all our Guests feel comfortable while staying at our Hotel.
Thank you & warm regards,
Ali Akbar
Hotel Manager
M***h
Transit
6.8
/10
Reviewed 18 week(s) ago
It's not as comfortable as it used to be. And outside there's a sign of not paying taxes.
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Accommodation's Reply
07 Apr 2025
Dear M*h, Thank you for your rating and review of our Hotel. We are very sorry to hear that you were not satisfied during your stay at our Hotel. Rest assured that we will always make improvements, so that all our Guests feel comfortable while staying at our Hotel. Thank you & Stay Healthy. Warm regards,. Ali Akbar. Hotel Manager
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Number of reviews per page
20
40
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