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Hotel Mastino
Hotels
8.2
/10
Very Good
957 reviews
What Guests Say About Their Stay
Dan
10.0
/ 10
Great Hotel and close to everything. The staff is top notch and very helpful with all of your needs. The breakfast in the morning is the best in the city. I highly recommend this place.
Dan
10.0
/ 10
The Staff at front desk were very helpful with all of your needs. Some of the best service I have ever had. The Breakfast at the Hotel is second to none! Highly Recommend to everyone visiting Verona!
Mark
10.0
/ 10
Staff was very helpful at check in, even assisted in locating parking garage !
In the Area
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Corso Porta Nuova 16, Verona, Veneto, Italy, 37122
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Hotel Mastino
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Per room per night (excl. taxes & fees)
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Hotel Mastino Address: Map & Location
Corso Porta Nuova 16, Verona, Veneto, Italy, 37122
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Location
Hotel Mastino is located in area / city Verona.
About Hotel Mastino
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Mastino.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Mastino is the right place to stay.
All facilities in Hotel Mastino
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
General
- Parking
- Banquet
- Parking (surcharge)
Food and Drinks
- Bar
- Breakfast
Kids and Pets
- Babysitting with surcharge
Things to Do
- Spa
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Hotel Mastino
Important Note
- Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
- Covered self parking fee: EUR 25 per night
- Late check-out fee: EUR 40 (subject to availability)
- Crib (infant bed) fee: EUR 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Mastino | 54 |
Number of floors in Hotel Mastino | 3 |
Another facilities in Hotel Mastino | Laundry service, Tours, Luggage storage, Porter, Multilingual staff |
Frequently asked question in Hotel Mastino
What are available facilities at Hotel Mastino?
There are top facilites at Hotel Mastino such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Mastino?
Check-in time at Hotel Mastino is staring from From 14:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Mastino provide breakfast?
Yes, Hotel Mastino provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Mastino?
Hotel Mastino is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Mastino have?
Hotel Mastino has 3 floors.
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More Reviews from Other Guests in Hotel Mastino
Other sources (957)
8.2
Very Good
From 957 reviews
Cleanliness
8.4
Room Comfort
8.0
Location
10.0
Service and Facilites
8.4
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Traveler Reviews Hotel Mastino
Number of reviews per page
20
40
Top reviews
Dan
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great Hotel and close to everything. The staff is top notch and very helpful with all of your needs. The breakfast in the morning is the best in the city. I highly recommend this place.
Dan
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Staff at front desk were very helpful with all of your needs. Some of the best service I have ever had. The Breakfast at the Hotel is second to none! Highly Recommend to everyone visiting Verona!
Agnes
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
One night stay in early June 2025. The Hotel is perfectly located. We arrived to Verona by train and we arrived to the hotel very easily. This hotel has two negative things. The first one is the bathroom. It is smallish but the real problem is the shower, which has no door or curtain and turns into a swamp after one use. I was very disgusting. Then the second issue, which to me is a deal breaker is the staff. The staff at the front desk are the complete opposite of helpful. The elevator broke down for a while and a person in a wheelchair was stuck in the first floor landing waiting while someone was trying to fix the elevator, during all this the two receptionists were completely oblivious at the front desk laughing and joking. I asked the lady at the front desk where the closest office to get a fiscal code number was located and she argued with me that tourist cannot get a code and never provided an answer. The front desk staff were simply not nice. The hotel was fully booked because the location is just too good. Need to improve in a few areas
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Lindsey
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great location helpful friendly staff
Marz
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We found the hotel to be in an excellent handy location. Shops and restaurants are at your door. Everything was perfect.
Just keep in mind that the SPA is not included
Brian D
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great little hotel, room quite small facing inner small space, very reasonable and good breakfast! A bit warm, and air not turned in yet, but a great value.
Keiko
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Good location easy stay. Very simple place
Donna
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It was a good location to the arena. The room was very tight.
Heather
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great location , great breakfast & very helpful staff 👍👍
Mark
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff was very helpful at check in, even assisted in locating parking garage !
Christine
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The staff were so helpful with any questions we had. I found my room a bit hot as the air-con wasn’t on yet but within 5 mins a fan was brought to my room.
The room, along with everywhere else was very clean, the room was just like the photos and was lovely.
The breakfast was really good with lots of choices.
It’s a great location for everything and outside of the ZTL zone .
I would definitely recommend staying here and would stay again
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Emmanuel
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
A fifteen-minute walk to the train station and bus depot. The hotel is in the center and near one of the major attractions, the Coliseum.
Barry
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Super well located, attentive front desk, decent breakfast, clean rooms.
However, the Wi-Fi in my room didn't work much past the door to the room!
Also, a bathroom should have an exhaust fan. Not excited to have an odour from the previous guest.
Margaret
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The hotel is in a great location, 5 minute walk to Arena,15 min walk to bus/train station. Lovely buffet breakfast. Friendly staff.
Alexandra
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I had a lovely stay at the Mastino. The staff was friendly and helpful, and the room was clean and comfortable. The location was perfect for exploring the area, a minute from Piazza Bra/ the Arena. Breakfast had a great selection. Overall, a good experience and a solid choice for a stay in Verona.
Charlize
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The front desk was super nice! It was a great area and a walkable distance to everything. They have an amazing spa. The breakfast was delicious and they had a lot of options
Gintare
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Perfect location,clean,spacious rooms.
Extra equipment would be an advantage etc kettle,tea bags,coffee…
Overall really good!
David
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
A great location to explore Verona from. Site seeing, going to the Opera or just shopping, it is the heart of everything. A nice breakfasting the morning set us up for our return to the Lake. If staying in Verona again I would look at booking again.
Jigna
Leisure Family
6.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Be aware and make sure you check the rooms are provided as booked. Receptionists kept arguing saying we were provided the standard room as booked but they placed us in a economy room. Hotel is in a great location, house-keeping team are excellent in keeping the rooms spotless and breakfast is decent. Receptionists are rude, in particular Valentina.
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BARRY
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The hotel does not have a bar or shuttle service to the airport (which Expedia lists). Coffee/Tea making should be available in the room.
Cannot fault location for Verona and transport links.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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