Berjaya Waterfront Hotel

Hotels
8.1
/10
Very Good
2,078 reviews

What Guests Say About Their Stay

Staff Friendliness (26)
Room Space (23)
Bedroom (22)
Accessibility (19)
Mastora Mastora
9.7
/ 10
Felt like we were staying in a 5-star hotel. The room is spacious, comfortable, clean, and tidy. Recommended hotel.
Ridzuan Hamid
8.5
/ 10
Affordable price and beautiful hotel
mr haidir
9.4
/ 10
Good service and nice place, I'll come again to this hotel
Iris Khoo
8.5
/ 10
Great nice place thank you very much
Erwin E. S.
10.0
/ 10
The hotel is comfortable and directly adjacent to the Berjaya Waterfront ferry terminal, so those crossing to Batam can easily walk. There are plenty of restaurants, both inside and outside the port. Recommended for those looking for a relaxing stay.
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In the Area
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88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Berjaya Waterfront Hotel is located in area / city Johor Bahru - City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Berjaya Waterfront Hotel Address: Map & Location

88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300
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Lobby Berjaya Waterfront Hotel
Lobby 2 Berjaya Waterfront Hotel

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Berjaya Waterfront Hotel Rates per Night

Planning your trip and wondering about Berjaya Waterfront Hotel hotel rates? You're in the right place! Understanding hotel prices is key to a smooth travel budget. Berjaya Waterfront Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Berjaya Waterfront Hotel hotel rates? Traveloka is your go-to source for the latest deals and promotions. You can easily compare prices and find the perfect room to fit your budget.

Berjaya Waterfront Hotel Location & Address

Berjaya Waterfront Hotel is located at 88, Jalan Ibrahim Sultan, 80300 Johor Bahru, Johor, Malaysia. This prime location puts you right in the heart of the action, with easy access to everything Johor Bahru has to offer. The hotel is approximately 2 km from the city center.

How to go to Berjaya Waterfront Hotel from Airport

Getting to Berjaya Waterfront Hotel from the airport is a breeze! There are several convenient options to choose from, ensuring a smooth and hassle-free transfer. Here's a breakdown of the best ways to get from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport and offer a direct route to the hotel. The journey typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride-hailing services like Traveloka are a popular choice for their ease of use and often lower prices than taxis. Simply book a ride through the app, and your driver will pick you up at the designated area.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Berjaya Waterfront Hotel to see if they provide this service, as it can be a cost-effective option.

Tips: For the most convenient route, consider using a ride-hailing service or a taxi. These options offer door-to-door service, saving you time and effort. If you're on a budget, the airport shuttle or ride-hailing services are great choices.

Berjaya Waterfront Hotel Reviews & Summary

Want to know what other travelers think about Berjaya Waterfront Hotel? Hotel reviews offer valuable insights into the guest experience, helping you make an informed decision. Berjaya Waterfront Hotel consistently receives positive feedback for its comfortable rooms, friendly service, and convenient location.

Guests rave about the stunning views of the waterfront and the hotel's proximity to popular attractions. The hotel's standout features include its excellent dining options and a relaxing pool area. One guest shared, "The staff was incredibly helpful, and the room was spotless. I had a fantastic stay!"

Berjaya Waterfront Hotel Room Types Available

Choosing the right room is essential for a comfortable stay. Berjaya Waterfront Hotel offers a variety of room types to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits the bill.

  • Deluxe Room: These rooms typically offer comfortable accommodations with city or sea views.
  • Premier Room: Enjoy more space and upgraded amenities in these rooms, often with stunning waterfront views.
  • Family Suite: Perfect for families, these suites provide ample space and multiple beds.
  • Executive Suite: For a luxurious experience, the Executive Suites offer premium amenities and extra space.

Please note that smoking preferences and pet policies may vary. It's always best to check with the hotel directly for specific details and any additional charges.

Hotel Facilities in Berjaya Waterfront Hotel

Berjaya Waterfront Hotel offers a range of amenities designed to enhance your stay. From relaxing leisure facilities to convenient services, you'll find everything you need for a memorable experience. Here's a look at what's available:

  • Swimming Pool: Take a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the hotel's fitness center.
  • Spa: Indulge in a relaxing massage or treatment at the spa.
  • Business Center: Stay connected with business services.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Berjaya Waterfront Hotel

Dining at Berjaya Waterfront Hotel is a treat for the taste buds! The hotel features several dining options, offering a variety of cuisines to satisfy every palate. Whether you're looking for a casual meal or a fine dining experience, you'll find something to enjoy.

  • Palm Terrace Cafe: Enjoy a wide selection of local and international dishes in a relaxed setting.
  • Spice Brasserie: Savor authentic Indian cuisine in a vibrant atmosphere.
  • The Lobby Lounge: Relax with a drink or light snack in the elegant lobby lounge.

Prices and opening hours may vary, so it's always a good idea to check with the hotel directly for the most up-to-date information.

Berjaya Waterfront Hotel Airport pickups and How to Book

For a seamless arrival, Berjaya Waterfront Hotel offers airport pick-up services. This convenient option ensures a stress-free transfer from the airport to the hotel. Here's how to book:

To arrange an airport pick-up, contact the hotel in advance, preferably at least 24 hours before your arrival. Provide your flight details, including the airline, flight number, and estimated time of arrival. The hotel staff will then arrange for a driver to meet you at the airport and transport you to the hotel.

Nearby MRT Station & Bus Stops

Getting around Johor Bahru is easy with convenient access to public transportation. Several MRT stations and bus stops are located near Berjaya Waterfront Hotel, providing easy access to various destinations.

  • JB Sentral: This is the main transportation hub in Johor Bahru, located approximately 2 km from the hotel.
  • City Square Bus Terminal: Located near JB Sentral, this bus terminal offers numerous bus routes.

You can purchase a Touch 'n Go card at JB Sentral for easy payment on public transport. This card can be used on buses and the KTM train.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Berjaya Waterfront Hotel? You're in luck! Johor Bahru offers a variety of attractions perfect for families and kids. Here are some nearby places to visit:

  • Johor Bahru City Square: A popular shopping mall with a variety of shops, restaurants, and entertainment options. (Approx. 2 km, Free entry)
  • Komtar JBCC: Another shopping mall with a cinema and other attractions. (Approx. 2 km, Free entry)
  • Angry Birds Activity Park: An indoor activity park for kids. (Approx. 2 km, Entry fee: $20)
  • Johor Zoo: A local zoo with a variety of animals. (Approx. 5 km, Entry fee: $5)
  • Sultan Abu Bakar State Mosque: A beautiful mosque with stunning architecture. (Approx. 3 km, Free entry)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Berjaya Waterfront Hotel (Clarke Quay)

Exploring the local food scene is a must when you're in Johor Bahru! There are plenty of delicious options near Berjaya Waterfront Hotel. Here are some recommendations:

  • Restoran Ya Wang: Famous for its roasted duck and other Chinese dishes.
  • Restoran ZZ Sup Tulang: A popular spot for its flavorful tulang (bone marrow) soup.
  • Restoran Selera Johor: Offers a variety of local Malay dishes.

Local Street Food:

  • Nasi Lemak: A fragrant rice dish cooked in coconut milk, served with various accompaniments.
  • Mee Goreng: Fried noodles with a mix of vegetables, meat, and spices.
  • Satay: Grilled skewers of marinated meat, served with peanut sauce.
  • Laksa Johor: A flavorful noodle soup with a rich, spicy broth.
  • Roti Canai: A flaky flatbread served with a variety of curries.

Shopping places near Berjaya Waterfront Hotel (Clarke Quay)

If you're in the mood for some retail therapy, you'll find plenty of shopping options near Berjaya Waterfront Hotel. Here are some places to explore:

  • Johor Bahru City Square: A large shopping mall with a wide range of retail stores, restaurants, and entertainment options.
  • Komtar JBCC: Another popular mall with a variety of shops, a cinema, and other attractions.
  • KSL City Mall: A large mall with a variety of shops, restaurants, and entertainment options.

Other Places to Stay Near Berjaya Waterfront Hotel

Looking for alternative accommodations near Berjaya Waterfront Hotel? Johor Bahru offers a wide range of hotels to suit every budget and preference. Here are some options:

Luxury/5–6 Star Hotels Nearby:

  • Amari Johor Bahru
  • DoubleTree by Hilton Johor Bahru
  • Holiday Villa Johor Bahru City Centre

For 5-star:

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Four-Star Hotels Nearby:

  • Thistle Johor Bahru
  • Renaissance Johor Bahru Hotel
  • Holiday Inn Johor Bahru City Centre

For 4-star:

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Three-Star Hotels Nearby:

  • Citrus Hotel Johor Bahru by Compass Hospitality
  • Hotel Seri Malaysia Johor Bahru
  • Grand Paragon Hotel Johor Bahru

For 3-star:

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Hotel Availability & Booking

Ready to book your stay at Berjaya Waterfront Hotel? Finding hotel availability and making reservations is easy with Traveloka. You can quickly check room availability, compare prices, and secure your booking in just a few clicks.

Book your stay through Traveloka for a seamless and hassle-free experience. Enjoy exclusive deals and discounts, and rest assured that you're getting the best possible price. Don't wait – start planning your trip today!

All facilities in Berjaya Waterfront Hotel

Bar, Cafe and Lounge Berjaya Waterfront Hotel
Bar, Cafe and Lounge
Swimming Pool Berjaya Waterfront Hotel
Swimming Pool
Entertainment Facility Berjaya Waterfront Hotel
Entertainment Facility
Fitness Center Berjaya Waterfront Hotel
Fitness Center
Functional Hall Berjaya Waterfront Hotel
Functional Hall

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Pub
  • Snack bar
  • Snacks

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Sports and Recreations

  • Darts
  • Pool or Snooker

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Car rental

Accessibilty

  • Disabled access friendly

Things to Do

  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Berjaya Waterfront Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

For airport transfer, guests must contact hotel directly at least 3 days prior to check-in date with flight details. Guests are required to make prepayment directly to hotel to secure airport transfer. All bookings made from Sunday to Wednesday for the month April 2018 will entitle a complimentary late check-out until 6pm. Valid now till 23rd April. Not applicable for group bookings.

Additional Policy

For airport transfer, guests must contact hotel directly at least 3 days prior to check-in date with flight details. Guests are required to make prepayment directly to hotel to secure airport transfer.

All bookings made from Sunday to Wednesday for the month April 2018 will entitle a complimentary late check-out until 6pm. Valid now till 23rd April. Not applicable for group bookings.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Berjaya Waterfront Hotel
400
Number of floors in Berjaya Waterfront Hotel
15
Another facilities in Berjaya Waterfront Hotel
Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Berjaya Waterfront Hotel

What are available facilities at Berjaya Waterfront Hotel?
There are top facilites at Berjaya Waterfront Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Berjaya Waterfront Hotel?
Check-in time at Berjaya Waterfront Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Berjaya Waterfront Hotel provide breakfast?
Yes, Berjaya Waterfront Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Berjaya Waterfront Hotel?
Berjaya Waterfront Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Berjaya Waterfront Hotel have?
Berjaya Waterfront Hotel has 15 floors.
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More Reviews from Other Guests in Berjaya Waterfront Hotel

Overall Ratings & Reviews Berjaya Waterfront Hotel

Traveloka (1,228)
Other sources (850)
8.1
Very Good
From 1,228 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.4

Service and Facilites

8.0

People often mention about Berjaya Waterfront Hotel
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Staff Friendliness (27)
Accessibility (23)
Room Space (23)
Bedroom (22)
Check-in/out Time (20)
Ambiance (19)
Bathroom (19)
Wifi (18)
Taste (18)
Distance to City Center (17)
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Traveler Reviews Berjaya Waterfront Hotel

Number of reviews per page
20
40
Customer reviews
S***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
good luck, everything is very good.
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Lie T.
icon-Leisure
Leisure
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10.0
/10
Reviewed 1 week(s) ago
I got a room with a sea view and could see Singapore from the hotel.
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Accommodation's Reply
29 Oct 2025
Dear Lie, Thank you for your review! We are glad you enjoyed the sea view and Singapore view from your room. We hope you had a great time and we look forward to welcoming you back again! Thank you, General Manager Dave.
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U***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The receptionist is friendly, the room is clean, I have stayed here several times, the location is not far from KPJ Specialist Hospital and very close to Situlang Laut Port, so I am comfortable bringing my parents when seeking treatment in Johor.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you enjoyed your stay, especially our convenient location with easy access to KPJ Specialist Hospital and Situlang Laut Jetty. We appreciate your choosing to stay here multiple times and look forward to continuing to provide the best service to you and your family. Thank you very much, Dave, General Manager
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NURHALIMAH P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
2nd time staying at this place... Next time I want to go again
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Accommodation's Reply
25 Sep 2025
Dear Nurhalimah, Thank you for staying with us for the 2nd time! We really appreciate your support and are glad you enjoyed your stay. We look forward to welcoming you back in the future! Thank you Dave General Manager
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Stevi M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Its nice to stay here for a night, easy chek in and chek out, no have problem at all.. surrounding facility so good, there is minimarket, shops and restaurants nearby.. thank you
+2
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Accommodation's Reply
25 Sep 2025
Dear Stevi, Thank you for your kind feedback! We're happy to hear that you had a smooth check-in and check-out experience, and that you enjoyed the convenience of the nearby facilities. It was a pleasure having you with us, and we look forward to welcoming you again soon! Regards Dave General Manager
Abd G. O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good quality front desk staff. Quick, efficient, friendly.
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Accommodation's Reply
24 Aug 2025
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager
A***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Please improve on your Food selection esprcially breakfast buffet
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for your detailed review. We are sorry to hear that you did not enjoy your experience during breakfast. Your feedback has been passed along to our Executive Chef. We strive to exceed our guest's expectations, so I can assure you that we take your concerns very seriously. Sincerely, Dave General Manager
N***N
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
Cleanliness seriously needs to be improved! Spotted a few stains on the bedsheet. Bathroom wasn’t clean. Bathtub was nice but I saw hair and it was wet so I didn’t dare to soak myself in it but just stand up and shower which was so inconvenient! But overall and otherwise, everything was perfect. Had a peaceful sleep and comfortable stay. Staff were friendly and accommodating too. Thanks everyone! Might consider returning back again
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+2
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Accommodation's Reply
13 Aug 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We also put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements on the highlighted issues. We look forward to seeing you again. Sincerely, Dave General Manager
M***M
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Really nice place and beautiful view
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Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
I***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Hotel close to immigration and port
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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Erwin E. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel is comfortable and directly adjacent to the Berjaya Waterfront ferry terminal, so those crossing to Batam can easily walk. There are plenty of restaurants, both inside and outside the port. Recommended for those looking for a relaxing stay.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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ABDUL H. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
This is my first time staying. So far, the room is comfortable and the hallway is very eye-catching with the clean red carpets covering the floor. There's 7-Eleven that's open 24/7 if I needed to grab anything. There are facilities that I can access such as a gym and pool, but I used their pool only, and it is open from 7 AM - 7 PM. I stayed there during the weekdays, so it wasn't crowded. The hotel is near local food restaurants, fast food, and just a few minutes away from the sogo midValley Mall (if you're planning to shop & have fun). On the other hand, the TV provided in the room isn't a Smart TV (no to Netflix). If you're planning on chilling, you need to bring your own projector. The parking can be waived, but you need to park inside the mall area which takes you about 10 minutes of walking to reach the hotel (a bit far and gloomy). So if you have a lot of luggage, just drop them first at the lobby before you park, or you can opt to pay RM15/day and park in front of the lobby area. Overall, my experience is amazing. I would like to return and stay again.
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Accommodation's Reply
20 Jun 2025
Dear Abdul, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
RATNO R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
friendly staff and good service and comfortable hotel, highly recommended
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Accommodation's Reply
20 Jun 2025
Mr. Ratno, Thank you for choosing our hotel, and also taking the time to give a good feedback! The hotel is happy that you are satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The hotel's location is very strategic.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Z***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Very nice and relaxing stay here. Close to night restaurant and food stall. Nice pool and ferry view.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Feby U.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Have stayed at this hotel more than 10 times.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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b***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Highly recommended. Luxury hotel and next to the harbor.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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U***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The hotel staff is friendly, the rooms are comfortable and clean.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
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Nurhikmah N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
The Most Comfortable And Best Hotel Here..
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Accommodation's Reply
02 May 2025
Dear Nurhikmah, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Comfy enough for a good rest and sumptuous breakfast. Staff was friendly and helpful.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
Number of reviews per page
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Lobby 4 Berjaya Waterfront Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Berjaya Waterfront Hotel

Traveloka (1,228)
Other sources (850)
8.1
Very Good
From 1,228 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.4

Service and Facilites

8.0

People often mention about Berjaya Waterfront Hotel
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Staff Friendliness (27)
Accessibility (23)
Room Space (23)
Bedroom (22)
Check-in/out Time (20)
Ambiance (19)
Bathroom (19)
Wifi (18)
Taste (18)
Distance to City Center (17)
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Traveler Reviews Berjaya Waterfront Hotel

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Customer reviews
S***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
good luck, everything is very good.
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Lie T.
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
I got a room with a sea view and could see Singapore from the hotel.
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Accommodation's Reply
29 Oct 2025
Dear Lie, Thank you for your review! We are glad you enjoyed the sea view and Singapore view from your room. We hope you had a great time and we look forward to welcoming you back again! Thank you, General Manager Dave.
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U***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The receptionist is friendly, the room is clean, I have stayed here several times, the location is not far from KPJ Specialist Hospital and very close to Situlang Laut Port, so I am comfortable bringing my parents when seeking treatment in Johor.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you enjoyed your stay, especially our convenient location with easy access to KPJ Specialist Hospital and Situlang Laut Jetty. We appreciate your choosing to stay here multiple times and look forward to continuing to provide the best service to you and your family. Thank you very much, Dave, General Manager
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NURHALIMAH P.
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10.0
/10
Reviewed 9 week(s) ago
2nd time staying at this place... Next time I want to go again
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Accommodation's Reply
25 Sep 2025
Dear Nurhalimah, Thank you for staying with us for the 2nd time! We really appreciate your support and are glad you enjoyed your stay. We look forward to welcoming you back in the future! Thank you Dave General Manager
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Stevi M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Its nice to stay here for a night, easy chek in and chek out, no have problem at all.. surrounding facility so good, there is minimarket, shops and restaurants nearby.. thank you
+2
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Accommodation's Reply
25 Sep 2025
Dear Stevi, Thank you for your kind feedback! We're happy to hear that you had a smooth check-in and check-out experience, and that you enjoyed the convenience of the nearby facilities. It was a pleasure having you with us, and we look forward to welcoming you again soon! Regards Dave General Manager
Abd G. O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good quality front desk staff. Quick, efficient, friendly.
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Accommodation's Reply
24 Aug 2025
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager
A***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Please improve on your Food selection esprcially breakfast buffet
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for your detailed review. We are sorry to hear that you did not enjoy your experience during breakfast. Your feedback has been passed along to our Executive Chef. We strive to exceed our guest's expectations, so I can assure you that we take your concerns very seriously. Sincerely, Dave General Manager
N***N
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
Cleanliness seriously needs to be improved! Spotted a few stains on the bedsheet. Bathroom wasn’t clean. Bathtub was nice but I saw hair and it was wet so I didn’t dare to soak myself in it but just stand up and shower which was so inconvenient! But overall and otherwise, everything was perfect. Had a peaceful sleep and comfortable stay. Staff were friendly and accommodating too. Thanks everyone! Might consider returning back again
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+2
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Accommodation's Reply
13 Aug 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We also put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements on the highlighted issues. We look forward to seeing you again. Sincerely, Dave General Manager
M***M
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Really nice place and beautiful view
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Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
I***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Hotel close to immigration and port
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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Erwin E. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel is comfortable and directly adjacent to the Berjaya Waterfront ferry terminal, so those crossing to Batam can easily walk. There are plenty of restaurants, both inside and outside the port. Recommended for those looking for a relaxing stay.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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ABDUL H. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
This is my first time staying. So far, the room is comfortable and the hallway is very eye-catching with the clean red carpets covering the floor. There's 7-Eleven that's open 24/7 if I needed to grab anything. There are facilities that I can access such as a gym and pool, but I used their pool only, and it is open from 7 AM - 7 PM. I stayed there during the weekdays, so it wasn't crowded. The hotel is near local food restaurants, fast food, and just a few minutes away from the sogo midValley Mall (if you're planning to shop & have fun). On the other hand, the TV provided in the room isn't a Smart TV (no to Netflix). If you're planning on chilling, you need to bring your own projector. The parking can be waived, but you need to park inside the mall area which takes you about 10 minutes of walking to reach the hotel (a bit far and gloomy). So if you have a lot of luggage, just drop them first at the lobby before you park, or you can opt to pay RM15/day and park in front of the lobby area. Overall, my experience is amazing. I would like to return and stay again.
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Accommodation's Reply
20 Jun 2025
Dear Abdul, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
RATNO R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
friendly staff and good service and comfortable hotel, highly recommended
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Accommodation's Reply
20 Jun 2025
Mr. Ratno, Thank you for choosing our hotel, and also taking the time to give a good feedback! The hotel is happy that you are satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The hotel's location is very strategic.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Z***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Very nice and relaxing stay here. Close to night restaurant and food stall. Nice pool and ferry view.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Feby U.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Have stayed at this hotel more than 10 times.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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b***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Highly recommended. Luxury hotel and next to the harbor.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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U***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The hotel staff is friendly, the rooms are comfortable and clean.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
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Nurhikmah N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
The Most Comfortable And Best Hotel Here..
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Accommodation's Reply
02 May 2025
Dear Nurhikmah, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Comfy enough for a good rest and sumptuous breakfast. Staff was friendly and helpful.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
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