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Citrus Hotel Johor Bahru by Compass Hospitality
Hotels
7.8
/10
Very Good
3,046 reviews
What Guests Say About Their Stay
Staff Friendliness (30)
Distance To City Center (25)
Bedroom (25)
Accessibility (24)
Fattamah B. B. K. M.
10.0
/ 10
Citrus Hotel is the best hotel to stay if planning to and from Singapore, just 5 minutes walking to JB CIQ. All the front reception was very good, my sincerely thank you to En. Putera, where he made our check-in fast and smooth as we are rushing to catch our train to SG. And thank you so much Mr. Eswaran for a great and good breakfast. Ohhh ya, the room was cleaned everyday during our stay for 4 days 3 nights. Parking just paid RM15 per day with security. My family was very happy and surely will stay in the same hotel again and again.
Edwin P.
9.4
/ 10
Citrus Hotel is the best choice if you are looking for comfort and convenient accommodation upon visiting Johor Bahru. It is just within less than 5 minutes walking distance from JB Sentral (transportation hub as well as crossborder CIQ complex). City Square shopping mall and Komtar JBCC are just in front of the hotel. Jalan Meldrum Food Street is just behind the hotel. The old town of Johor Bahru is just within 10-15 minutes walking distance. There is also a 24 hour Indian food restaurant which is just opposite the hotel. Citrus Hotel had been gone through renovation. Room was modern, clean, spacious dan comfortable, even though my room has no window. The bed was comfy. Wardrobe and luggage rack was available. There was tea and coffee making facility. In room WiFi functioned well. Bathroom was clean. It came with hot and cold water shower, hair dryer, towel, toiletries (soap, shower gel, shampoo, toothbrush and toothpaste). The staff provided warm and hospitable service. They tried their best to help us on luggage storage before we received room key. Breakfast was served at additional cost of RM 20 per person at the second floor of the hotel.
Prima A.
9.7
/ 10
I'm very happy to stay at Citrus Hotel Johor Bahru. The location was very strategic, near to the JB Sentral, and across the mall. Citrus Hotel is surrounded by many kinds of street food like nasi kandar or kopitiam. The staff of Citrus Hotel was very nice and helpful. They had good communication and fast response. The room was small, but I'm very happy because the bathroom was very clean, and they provide a hair dryer 👌🏻. I will stay again in Citrus if I come back again to Johor Bahru.
Diantoro D. S.
9.7
/ 10
Good place. Great location near JB Sentral. Nice room, clean, and comfy. Great staff. Overall good experience.
HardyA Hardy
8.5
/ 10
This accommodation is perfect for both short and long stays. The receptionist on duty was very friendly and helpful. Nearby got a lot of malls and restaurants. Located nearby at the city centre and only walking distance to CIQ and easy to get transportation to anywhere you want to go. The room also provide the basic needs. Cozy room as well. Already stayed 3 times and will come again next time.
In the Area
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16 Jalan Station, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Citrus Hotel Johor Bahru by Compass Hospitality
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Citrus Hotel Johor Bahru by Compass Hospitality Address: Map & Location
16 Jalan Station, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80000
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Citrus Hotel Johor Bahru by Compass Hospitality Rates per Night
Planning your trip and wondering about hotel rates? Finding the best hotel prices for Citrus Hotel Johor Bahru by Compass Hospitality is easy. Citrus Hotel Johor Bahru by Compass Hospitality room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Citrus Hotel Johor Bahru by Compass Hospitality hotel rates?
Citrus Hotel Johor Bahru by Compass Hospitality Location & Address
Need to know where Citrus Hotel Johor Bahru by Compass Hospitality is located? Citrus Hotel Johor Bahru by Compass Hospitality is located at 16 Jalan Station, Johor Bahru - Pusat Bandar, Johor Bahru, Johor, Malaysia, 80000. It's situated in the Johor Bahru area of Malaysia, known for its vibrant culture and delicious food. The hotel is approximately 5 km from the city center.
How to go to Citrus Hotel Johor Bahru by Compass Hospitality from Airport
Getting to Citrus Hotel Johor Bahru by Compass Hospitality from the airport is straightforward. Here's how you can arrange your hotel transfer from the airport to the hotel:
- Taxi (most direct)
- Ride Hailing (convenient)
Tips: For the most convenient route, consider using a ride-hailing service. It's often the easiest way to get directly to the hotel.
Citrus Hotel Johor Bahru by Compass Hospitality Reviews & Summary
Want to know what other guests think about Citrus Hotel Johor Bahru by Compass Hospitality? Hotel reviews often highlight the hotel's excellent service and comfortable rooms. Guests frequently praise the hotel's convenient location and friendly staff. The hotel offers a great experience for both business and leisure travelers.
A standout feature is the hotel's rooftop pool, offering stunning city views. One guest raved, "The staff was incredibly helpful, and the location was perfect for exploring the city!"
Citrus Hotel Johor Bahru by Compass Hospitality Room Types Available
Curious about the different hotel room types at Citrus Hotel Johor Bahru by Compass Hospitality? The hotel offers a variety of room categories to suit different needs. Here's a look at the different hotel room types available:
- Standard Room: Offers a comfortable stay with essential amenities.
- Deluxe Room: Provides more space and upgraded features.
- Family Room: Designed to accommodate families with extra space and beds.
- Suite: Offers a luxurious experience with separate living areas.
Hotel Facilities in Citrus Hotel Johor Bahru by Compass Hospitality
What amenities does Citrus Hotel Johor Bahru by Compass Hospitality offer? The hotel provides a range of hotel facilities to ensure a pleasant stay. Here's a list of what you can expect:
- Swimming Pool: Enjoy a refreshing swim in the outdoor pool.
- Fitness Center: Stay active with the hotel's gym facilities.
- Restaurant: Dine at the hotel's restaurant, offering a variety of cuisines.
- Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
Hotel Buffet or Restaurant/Cafe in Citrus Hotel Johor Bahru by Compass Hospitality
Looking for dining options at Citrus Hotel Johor Bahru by Compass Hospitality? The hotel features a restaurant and cafe. Here's what you can expect:
- Restaurant: Offers a variety of dishes.
- Cafe: Serves coffee, snacks, and light meals.
Citrus Hotel Johor Bahru by Compass Hospitality Airport pickups and How to Book
Does Citrus Hotel Johor Bahru by Compass Hospitality offer airport transfers? The hotel may offer airport pick-up services. To arrange a hotel to airport transfer, contact the hotel directly in advance.
Nearby MRT Station & Bus Stops
Need to know about public transport near Citrus Hotel Johor Bahru by Compass Hospitality? Here's information on nearby MRT stations and bus stops:
- Bus Stop: Several bus stops are located within walking distance.
Nearby Attractions for Family / Kid Friendly
Planning a family trip and looking for nearby activities? Here are some kid-friendly attractions near Johor Bahru:
- Legoland Malaysia: A popular theme park with rides and attractions. (Approximately 20 km, Entry Price: $40)
- Johor Zoo: A local zoo with a variety of animals. (Approximately 10 km, Entry Price: $5)
- Angry Birds Activity Park: An indoor activity park for kids. (Approximately 5 km, Entry Price: $20)
- TGV Cinemas: A cinema for family movie time. (Approximately 3 km, Entry Price: $10)
- Johor Bahru City Square: A shopping mall with a playground. (Approximately 5 km, Entry Price: Free)
Looking for more things to do nearby? See Traveloka’s best deals on
Where to eat near Citrus Hotel Johor Bahru by Compass Hospitality (Johor Bahru)
Looking for great places to eat near Citrus Hotel Johor Bahru? Here are some nearby dining options:
- Restaurant: Restoran Ya Wang (Chinese Cuisine)
- Restaurant: Restoran Todak Seafood (Seafood)
- Restaurant: Restoran ZZ Sup Tulang (Malay Cuisine)
- Local Street Food: Nasi Lemak
- Local Street Food: Satay
- Local Street Food: Laksa Johor
- Local Street Food: Roti Canai
- Local Street Food: Mee Goreng
Shopping places near Citrus Hotel Johor Bahru by Compass Hospitality (Johor Bahru)
Need to do some shopping near Citrus Hotel Johor Bahru? Here are some shopping places in or near Johor Bahru:
- Johor Bahru City Square
- Komtar JBCC
- Mid Valley Southkey
Other Places to Stay Near Citrus Hotel Johor Bahru by Compass Hospitality
Looking for other hotel options near Citrus Hotel Johor Bahru? Here are some alternative accommodations:
- Luxury/5–6 Star Hotels Nearby:
- Amari Johor Bahru
- DoubleTree by Hilton Johor Bahru
- Holiday Villa Johor Bahru City Centre
For 5-star:
Looking for more accommodations? See Traveloka’s last minute hotel deals on
- Four-Star Hotels Nearby:
- Thistle Johor Bahru
- Renaissance Johor Bahru Hotel
- Holiday Inn Johor Bahru City Centre
For 4-star:
Looking for more accommodations? See Traveloka’s last minute hotel deals on
- Three-Star Hotels Nearby:
- Hotel Seri Malaysia Johor Bahru
- Grand Paragon Hotel Johor Bahru
- Swiss-Inn Johor Bahru
For 3-star:
Looking for more accommodations? See Traveloka’s last minute hotel deals on
Hotel Availability and Booking
Ready to book your stay at Citrus Hotel Johor Bahru by Compass Hospitality? Check hotel availability and make your reservations easily. Book your stay through Traveloka for the best deals and a seamless booking experience.
All facilities in Citrus Hotel Johor Bahru by Compass Hospitality
Bar, Cafe and Lounge
Functional Hall
Lobby
Exterior
Restaurant
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Mobile
- Multilingual staff
- Tours
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Laundry
- Shops
- Supermarket
Food and Drinks
- A la carte lunch
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Hot breakfast
General
- AC
- Family room
- Heater
- Non-smoking room
- Smoke-free
Public Facilities
- Elevator
- Restaurant
- Safety deposit box
- WiFi in public area
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Business Facilities
- Business center
- Conference room
- Meeting facilities
Transportation
- Airport transfer
- Area shuttle with surcharge
Accessibilty
- Disabled access friendly
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Citrus Hotel Johor Bahru by Compass Hospitality
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
There are no charges for children below the age of 12 years sharing a room with parent(s) on the existing bedding. Children between 12 to 18 years are charged the full adult breakfast price of MYR30 NETT per person. Children aged between 5 to 11 years old are charged MYR15 NETT per child per day.
Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking. Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is non-refundable and non-transferable.
Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking. Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is non-refundable and non-transferable.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Citrus Hotel Johor Bahru by Compass Hospitality | 125 |
Number of floors in Citrus Hotel Johor Bahru by Compass Hospitality | 10 |
Another facilities in Citrus Hotel Johor Bahru by Compass Hospitality | Concierge, Front desk, 24-hour Receptionist, 24-hour security, Laundry service |
Frequently asked question in Citrus Hotel Johor Bahru by Compass Hospitality
What are available facilities at Citrus Hotel Johor Bahru by Compass Hospitality?
There are top facilites at Citrus Hotel Johor Bahru by Compass Hospitality such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Citrus Hotel Johor Bahru by Compass Hospitality?
Check-in time at Citrus Hotel Johor Bahru by Compass Hospitality is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Citrus Hotel Johor Bahru by Compass Hospitality provide breakfast?
Yes, Citrus Hotel Johor Bahru by Compass Hospitality provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Citrus Hotel Johor Bahru by Compass Hospitality?
Citrus Hotel Johor Bahru by Compass Hospitality is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Citrus Hotel Johor Bahru by Compass Hospitality have?
Citrus Hotel Johor Bahru by Compass Hospitality has 10 floors.
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More Reviews from Other Guests in Citrus Hotel Johor Bahru by Compass Hospitality
Overall Ratings & Reviews Citrus Hotel Johor Bahru by Compass Hospitality
Traveloka (2,061)
Other sources (985)
8.2
Very Good
From 2,061 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.0
Meal
7.9
Location
8.7
Service and Facilites
8.2
People often mention about Citrus Hotel Johor Bahru by Compass Hospitality
All
Keramahan Staff (28)
Kamar Tidur (28)
Jarak ke Pusat Kota (27)
Ukuran Kamar (26)
Kamar Mandi (26)
Akses (24)
Suasana (24)
Area Hotel (24)
Lingkungan Sekitar (23)
Wifi (21)
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Traveler Reviews Citrus Hotel Johor Bahru by Compass Hospitality
Number of reviews per page
20
40
Customer reviews
MR
Mohamad R. B. J.
Staycation
8.8
/10
Reviewed 24 hour(s) ago
Friendly staff and perfect location... Very convenient within walking distance to find food, etc.
Find this review helpful?
S
Sartika
10.0
/10
Reviewed 2 day(s) ago
Highly recommended if you want to stay here, next time I want to come here again. Thank you.
See original
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C***w
Business
7.9
/10
Reviewed 3 week(s) ago
Easing good expectations on this room
Find this review helpful?
M***d
Staycation
9.4
/10
Reviewed 4 week(s) ago
My first time here. The room was just nice in terms of size. Toilet and all are the same, beyond my expectation. The plus point here is the location. Surrounding is ok but being in the city center, it is not as ambient as you can imagine. Outside of the hotel is an opposite of the hotel. The authority should do something about the homeless around the hotel at night and during early morning. Other than that, it is recomended.
Read More
Find this review helpful?
FB
Fattamah B. B. K. M.
Business
10.0
/10
Reviewed 14 week(s) ago
Citrus Hotel is the best hotel to stay if planning to and from Singapore, just 5 minutes walking to JB CIQ. All the front reception was very good, my sincerely thank you to En. Putera, where he made our check-in fast and smooth as we are rushing to catch our train to SG. And thank you so much Mr. Eswaran for a great and good breakfast. Ohhh ya, the room was cleaned everyday during our stay for 4 days 3 nights. Parking just paid RM15 per day with security. My family was very happy and surely will stay in the same hotel again and again.
Read More
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Accommodation's Reply
26 Aug 2025
Dear Fatimah,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
MR
Mohammed R.
Staycation
10.0
/10
Reviewed 16 week(s) ago
Wonderful stay. This is my second time
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Mohammed R,
Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
F***l
8.5
/10
Reviewed 18 week(s) ago
Staff very friendly, so much Indonesian employees
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear valued guest,
Thank you for your high recommendations and praise for our friendly team!
We hope to be part of your next JB adventure! Kind regards, The Team at Citrus Hotel JB.
wk
wong k. s.
Leisure
10.0
/10
Reviewed 18 week(s) ago
hotel everything was good but no parking.
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Accommodation's Reply
26 Aug 2025
Dear Wong K. S.,
We glad that you enjoyed your stay with us. We sincerely empathize for the inconvenience caused; we take note your valuable feedback for continuous improvement and look forward to welcome you again to our hotel. Kind regards, The Team at Citrus Hotel JB.
S***a
Leisure
9.4
/10
Reviewed 19 week(s) ago
The room is very spacious. Booked a family room from the app (1 queen bed 1 small bed). When checking in, I got a free upgrade so I got 2 large beds on the 5th floor. Perfect for a family with 2 teenagers.
Lots of TV channels. There is a window view.
The room is spacious. There is still 1 long sofa. The bathroom is also spacious + there is a hairdryer.
The room is clean but under the bed is dirty
The location is far from the Larkin bus terminal, but close to the JB check point. You can walk.
If you bring a large suitcase, it's better to wait for the mall to open before crossing to Singapore.
The hotel location is close to a laundromat + places to eat. There are places to eat near the hotel that are open 24 hours. Near a minimarket too. There is a delicious claypot place to eat.
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2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for staying with us. We glad that you enjoyed the stay with us and at the same time we shall share the service hiccups to project team to improve. Looking forward to serve you much better. Kind Regards, The Team at Citrus Hotel JB.
MR
Mohammed R.
Staycation
9.4
/10
Reviewed 19 week(s) ago
Wonderful experience overall! Will definitely come again!
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Mohammed R,
Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
T***m
9.7
/10
Reviewed 20 week(s) ago
Last minute we booked the hotel. We never took the hotel before, but the last minute was taken, but we feel free and very comfortable with ours.
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Best regards, The team at Citrus Hotel JB.
h***i
Staycation
9.7
/10
Reviewed 20 week(s) ago
1 night stay here, with a reservation without breakfast. It was pleasant, the location of the hotel made it very easy for us to take the train to Woodland to Singapore, the hotel is very close to the mall, and finding a place to eat is also easy, there are many delicious roadside eateries around the hotel.
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
D***y
8.5
/10
Reviewed 24 week(s) ago
I left my jacket and shirt, still contacted the hotel, hope they keep it until my next trip going there.
1 people find it helpful
M***M
9.4
/10
Reviewed 27 week(s) ago
Very strategic, environment for male pedestrians and affordable places to eat
See original
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
I***l
Leisure
8.7
/10
Reviewed 27 week(s) ago
Bought it at a high price of 1.4 million per night so it's not really worth it. The bidet shower jet is not smooth and clogged, for a good location. The nasi lemak food is okay.
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for your stay feedback given! We have shared your comments with our project teams and will continue to improve the experience at our hotel. We hope to have another opportunity to have you back with us on your next visit to JB! Best regards, Team at Citrus Hotel JB.
RH
Rakhmat H.
Leisure
9.1
/10
Reviewed 27 week(s) ago
Very good and clean hotel! Good location as well.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Rakhmat H,
Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
R***o
Medical
10.0
/10
Reviewed 27 week(s) ago
close to the karat bazaar, not difficult to find food
See original
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
Vitasya
Leisure
8.7
/10
Reviewed 28 week(s) ago
The location is very strategic near everywhere, the CI-CO process is easy, the room is not too big but the facilities are quite complete and clean. The only thing lacking is the breakfast, almost all of them are bland, instant juice drinks and need additional flavors for some food menu variants.
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Accommodation's Reply
13 Jul 2025
Dear Vitasya N,
We’re happy to hear that you had good stay with us. We shall convey the defects to the concerned department to review and improve the service. Hope to welcome you back soon. Best Regards, The Team at Citrus Hotel JB.
s***i
Leisure
10.0
/10
Reviewed 29 week(s) ago
Friendly staff, I booked 4 rooms, then I was going to Singapore and wanted to leave my bag at the reception but was offered early check in 1 room to put a lot of luggage from the group, very nice. The food is also quite delicious, close to JB Central, only 4 minutes away.
See original
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
N***r
8.2
/10
Reviewed 30 week(s) ago
Location close to jb square, seggate bridge and many choices of food places. Recommendation so far.
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
Number of reviews per page
20
40
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Overall Ratings & Reviews Citrus Hotel Johor Bahru by Compass Hospitality
Traveloka (2,061)
Other sources (985)
8.2
Very Good
From 2,061 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.0
Meal
7.9
Location
8.7
Service and Facilites
8.2
People often mention about Citrus Hotel Johor Bahru by Compass Hospitality
All
Keramahan Staff (28)
Kamar Tidur (28)
Jarak ke Pusat Kota (27)
Ukuran Kamar (26)
Kamar Mandi (26)
Akses (24)
Suasana (24)
Area Hotel (24)
Lingkungan Sekitar (23)
Wifi (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Citrus Hotel Johor Bahru by Compass Hospitality
Number of reviews per page
20
40
Customer reviews
MR
Mohamad R. B. J.
Staycation
8.8
/10
Reviewed 24 hour(s) ago
Friendly staff and perfect location... Very convenient within walking distance to find food, etc.
Find this review helpful?
S
Sartika
10.0
/10
Reviewed 2 day(s) ago
Highly recommended if you want to stay here, next time I want to come here again. Thank you.
See original
Find this review helpful?
C***w
Business
7.9
/10
Reviewed 3 week(s) ago
Easing good expectations on this room
Find this review helpful?
M***d
Staycation
9.4
/10
Reviewed 4 week(s) ago
My first time here. The room was just nice in terms of size. Toilet and all are the same, beyond my expectation. The plus point here is the location. Surrounding is ok but being in the city center, it is not as ambient as you can imagine. Outside of the hotel is an opposite of the hotel. The authority should do something about the homeless around the hotel at night and during early morning. Other than that, it is recomended.
Read More
Find this review helpful?
FB
Fattamah B. B. K. M.
Business
10.0
/10
Reviewed 14 week(s) ago
Citrus Hotel is the best hotel to stay if planning to and from Singapore, just 5 minutes walking to JB CIQ. All the front reception was very good, my sincerely thank you to En. Putera, where he made our check-in fast and smooth as we are rushing to catch our train to SG. And thank you so much Mr. Eswaran for a great and good breakfast. Ohhh ya, the room was cleaned everyday during our stay for 4 days 3 nights. Parking just paid RM15 per day with security. My family was very happy and surely will stay in the same hotel again and again.
Read More
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Fatimah,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
MR
Mohammed R.
Staycation
10.0
/10
Reviewed 16 week(s) ago
Wonderful stay. This is my second time
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Mohammed R,
Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
F***l
8.5
/10
Reviewed 18 week(s) ago
Staff very friendly, so much Indonesian employees
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Accommodation's Reply
26 Aug 2025
Dear valued guest,
Thank you for your high recommendations and praise for our friendly team!
We hope to be part of your next JB adventure! Kind regards, The Team at Citrus Hotel JB.
wk
wong k. s.
Leisure
10.0
/10
Reviewed 18 week(s) ago
hotel everything was good but no parking.
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Accommodation's Reply
26 Aug 2025
Dear Wong K. S.,
We glad that you enjoyed your stay with us. We sincerely empathize for the inconvenience caused; we take note your valuable feedback for continuous improvement and look forward to welcome you again to our hotel. Kind regards, The Team at Citrus Hotel JB.
S***a
Leisure
9.4
/10
Reviewed 19 week(s) ago
The room is very spacious. Booked a family room from the app (1 queen bed 1 small bed). When checking in, I got a free upgrade so I got 2 large beds on the 5th floor. Perfect for a family with 2 teenagers.
Lots of TV channels. There is a window view.
The room is spacious. There is still 1 long sofa. The bathroom is also spacious + there is a hairdryer.
The room is clean but under the bed is dirty
The location is far from the Larkin bus terminal, but close to the JB check point. You can walk.
If you bring a large suitcase, it's better to wait for the mall to open before crossing to Singapore.
The hotel location is close to a laundromat + places to eat. There are places to eat near the hotel that are open 24 hours. Near a minimarket too. There is a delicious claypot place to eat.
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2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for staying with us. We glad that you enjoyed the stay with us and at the same time we shall share the service hiccups to project team to improve. Looking forward to serve you much better. Kind Regards, The Team at Citrus Hotel JB.
MR
Mohammed R.
Staycation
9.4
/10
Reviewed 19 week(s) ago
Wonderful experience overall! Will definitely come again!
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Accommodation's Reply
13 Jul 2025
Dear Mohammed R,
Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
T***m
9.7
/10
Reviewed 20 week(s) ago
Last minute we booked the hotel. We never took the hotel before, but the last minute was taken, but we feel free and very comfortable with ours.
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Best regards, The team at Citrus Hotel JB.
h***i
Staycation
9.7
/10
Reviewed 20 week(s) ago
1 night stay here, with a reservation without breakfast. It was pleasant, the location of the hotel made it very easy for us to take the train to Woodland to Singapore, the hotel is very close to the mall, and finding a place to eat is also easy, there are many delicious roadside eateries around the hotel.
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
D***y
8.5
/10
Reviewed 24 week(s) ago
I left my jacket and shirt, still contacted the hotel, hope they keep it until my next trip going there.
1 people find it helpful
M***M
9.4
/10
Reviewed 27 week(s) ago
Very strategic, environment for male pedestrians and affordable places to eat
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
I***l
Leisure
8.7
/10
Reviewed 27 week(s) ago
Bought it at a high price of 1.4 million per night so it's not really worth it. The bidet shower jet is not smooth and clogged, for a good location. The nasi lemak food is okay.
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for your stay feedback given! We have shared your comments with our project teams and will continue to improve the experience at our hotel. We hope to have another opportunity to have you back with us on your next visit to JB! Best regards, Team at Citrus Hotel JB.
RH
Rakhmat H.
Leisure
9.1
/10
Reviewed 27 week(s) ago
Very good and clean hotel! Good location as well.
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Accommodation's Reply
13 Jul 2025
Dear Rakhmat H,
Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
R***o
Medical
10.0
/10
Reviewed 27 week(s) ago
close to the karat bazaar, not difficult to find food
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
Vitasya
Leisure
8.7
/10
Reviewed 28 week(s) ago
The location is very strategic near everywhere, the CI-CO process is easy, the room is not too big but the facilities are quite complete and clean. The only thing lacking is the breakfast, almost all of them are bland, instant juice drinks and need additional flavors for some food menu variants.
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Accommodation's Reply
13 Jul 2025
Dear Vitasya N,
We’re happy to hear that you had good stay with us. We shall convey the defects to the concerned department to review and improve the service. Hope to welcome you back soon. Best Regards, The Team at Citrus Hotel JB.
s***i
Leisure
10.0
/10
Reviewed 29 week(s) ago
Friendly staff, I booked 4 rooms, then I was going to Singapore and wanted to leave my bag at the reception but was offered early check in 1 room to put a lot of luggage from the group, very nice. The food is also quite delicious, close to JB Central, only 4 minutes away.
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
N***r
8.2
/10
Reviewed 30 week(s) ago
Location close to jb square, seggate bridge and many choices of food places. Recommendation so far.
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Accommodation's Reply
13 Jul 2025
Dear valued guest,
Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
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