Hard Rock Hotel Penang

Hotel memperbolehkan check-out lebih lama, bergantung pada ketersediaan kamar, dengan biaya tambahan.

Hotel memperbolehkan check-in awal, bergantung pada ketersediaan kamar

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals.
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Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
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Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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Please note that Deluxe Double or Twin Room with Lagoon does not allow any children age below 12 due to safety and security reason.
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Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
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With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
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Please be informed that Hard Rock Hotel Penang is preparing to become completely smoke-free by 01st February 2019.
In line with the hotel's motto - "Save The Planet" , Hard Rock Hotel Penang will officially be a Smoke-Free-Five-Star Hotel starting 01st February 2019. Non-smoking guests can now enjoy an ultra-fresh smoke-free environment in all the hotel rooms, restaurant and public areas.
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*Smoking in Smoke Free area can be fined RM 10,000 OR jailed up to two years by the Malaysia Government. Guests who found smoking in their hotel room will be subject to a RM 500 cleaning fee. Smoking guest who wish to enjoy a puff during their stay can proceed to our designated smoking zone located at Level 1, next to the valet parking.
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*Smoking includes tobacco cigarettes, electronic cigarettes (vape), cigars, pipe tobaccos, cigarettes leaves (Rokok Daun), bamboo pipes and water pipes smoking (bong/hookah/shisha and mouassal)

Hewan peliharaan tidak diizinkan.

Merokok dilarang di dalam gedung akomodasi, namun tamu diperbolehkan merokok pada tempat yang telah disediakan.