Hard Rock Hotel Penang

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8.7
/10
Very Good
1,845 reviews

What Guests Say About Their Stay

Staff Friendliness (18)
Surroundings (17)
Bedroom (17)
Family Friendly (16)

Verified Traveler

10.0
/ 10
Good quality hotel with lots of interesting facilities and services. I truly enjoy staying at this hotel with my family. Maybe one day, will come again here.

Daniel A.

9.7
/ 10
It's such a pleasant stay. The facilities are amazing and really great for kids.

Guest

9.1
/ 10
I’d totally recommend this hotel. The breakfast was awesome, something for everyone. Location was great. Pool area massive. Their private beach was beautiful, there were some horses that available to rent.

NURZAIHA B. M. J.

9.7
/ 10
We stayed in the Deluxe Lagoon Room.. We Love it!!! Underwater music in pool was so awesome!! We had so much fun here..!!Especially my 6 year old son.. One of the best hotel we've been to.. Staff are friendly, polite and helpful.. Most recommended Hotel.. Will come again to this hotel.. ❤

Kartika D. L.

9.7
/ 10
Hard Rock Hotel Penang is a hotel that promises family holiday destinations that are very impressive, although this hotel is not located in the heart of Penang but in the tourist town of Batu Ferringhi but accommodation to get there is very easy, many alternative transportation can be by taxi, online, bus and others -other. The hotel facilities are also very complete for holidays, there is a swimming pool, water boom, own beach, gym and massage and childcare full of creativity, live music at night and a hearty breakfast, and night markets around the hotel. Prove yourself, I'm going to Hard Rock Hotel Penang!
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In the Area
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Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hard Rock Hotel Penang

Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100
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The Rock 'n' Roll Experience Awaits: Your Guide to Hard Rock Hotel Penang

Planning your next getaway and dreaming of a place that blends vibrant energy with ultimate relaxation? For Australian travellers seeking a unique and memorable stay, the **Hard Rock Hotel Penang** offers an unforgettable experience. Nestled on the beautiful island of Penang, Malaysia, this iconic hotel is more than just a place to sleep; it's a destination in itself, pulsating with music, style, and world-class hospitality. Whether you're a music aficionado or simply looking for a comfortable and engaging base for your adventures, Hard Rock Hotel Penang promises a stay that rocks. Rates at Hard Rock Hotel Penang start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hard Rock Hotel Penang

Located in the popular Batu Ferringhi area of Penang, the **Hard Rock Hotel Penang** places you right in the heart of a lively coastal strip. Batu Ferringhi is renowned for its beautiful beaches, bustling night markets, and a laid-back atmosphere that perfectly complements the hotel's energetic vibe. While Penang is not served by a train or tram system, getting around is straightforward. The hotel is situated approximately 45 minutes to an hour's drive from Penang International Airport (PEN), depending on traffic. For those arriving by air, various transport options are readily available. The surrounding area offers a fantastic blend of accessibility and charm, with plenty of local eateries and shops within easy walking distance. You'll find yourself close to the vibrant local scene, with opportunities to explore the unique culture and flavours of Penang.

Guest Facilities and Services at Hard Rock Hotel Penang

Guest facilities at Hard Rock Hotel Penang are designed to cater to every need, ensuring a comfortable and entertaining stay. Australian travellers will appreciate the commitment to quality and convenience. The hotel boasts a fantastic array of amenities, including a refreshing swimming pool, a well-equipped fitness centre for those who like to stay active, and complimentary Wi-Fi throughout the property, keeping you connected. The 24-hour front desk is always ready to assist with any queries or requests, providing that extra peace of mind. For those who enjoy a good start to their day, the hotel offers excellent breakfast options, often featuring a diverse buffet that includes local and international favourites, ensuring you can fuel up for a day of exploration. Secure luggage storage is also available, allowing you to make the most of your time without being weighed down.

Room Information and Stay Experience at Hard Rock Hotel Penang

The **Hard Rock Hotel Penang** offers a diverse range of rooms and suites, each designed to provide a comfortable and stylish sanctuary after a day of exploring. The room types of Hard Rock Hotel Penang are varied to suit different preferences and group sizes. You can expect clean, well-appointed spaces featuring comfortable bedding, ensuring a restful night's sleep. Modern climate control systems guarantee a pleasant temperature regardless of the external weather, a crucial factor for many Australian travellers. The bathrooms are kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of contemporary comfort with a signature Hard Rock flair.

Recommended Nearby Dining and Cafes around Hard Rock Hotel Penang

Penang is a UNESCO World Heritage site and a renowned culinary paradise, and the area around **Hard Rock Hotel Penang** is no exception. You'll find a vibrant food scene just a stone's throw away. Explore the local streets and discover a plethora of dining options, from casual hawker stalls serving authentic Malaysian delights to charming cafes offering excellent coffee and light bites. For those who appreciate a good brunch, you'll find plenty of spots that rival the best cafes back home, often featuring local twists on popular dishes. The hotel itself also offers dining experiences, providing convenient and delicious options without even leaving the premises. Immerse yourself in the local flavours and enjoy the rich gastronomic tapestry that Penang has to offer.

Popular Attractions and Activities near Hard Rock Hotel Penang

Penang is brimming with attractions and activities to suit every interest, and the **Hard Rock Hotel Penang** serves as an excellent base for exploration. Within easy reach, you can discover the rich cultural heritage of George Town, a UNESCO World Heritage site famous for its colonial architecture, vibrant street art, and diverse communities. For nature lovers, the Penang National Park offers beautiful hiking trails and pristine beaches. Don't miss a visit to the iconic Kek Lok Si Temple, one of the largest Buddhist temples in Southeast Asia, or take a scenic funicular ride up Penang Hill for breathtaking panoramic views of the island. The famous Batu Ferringhi beach is right on your doorstep, perfect for water sports or simply soaking up the sun. For a taste of local life, explore the bustling night markets. If you are looking for other activities around Hard Rock Hotel Penang, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Hard Rock Hotel Penang from the Airport

Navigating your journey from Penang International Airport (PEN) to the **Hard Rock Hotel Penang** is straightforward, with several convenient options available. Understanding the **airport transfer service of Hard Rock Hotel Penang** and the best ways to reach your destination will ensure a smooth start to your holiday. Here’s **how to get to Hard Rock Hotel Penang** from the airport: * **Airport Link Trains:** While Penang International Airport does not have a direct train link to Batu Ferringhi, you can utilize public transport to connect to other services. * **Airport Shuttle Buses:** Regular shuttle bus services operate from the airport to various points on the island, offering an economical way to travel. You may need to transfer to a local bus or taxi to reach the hotel directly. * **Public Metered Taxis:** Taxis are readily available at the airport's designated taxi stands. Ensure the meter is used for a fair fare. * **Rideshare Services:** Convenient rideshare services are also an option for a direct and comfortable transfer to the hotel. For a hassle-free experience, consider pre-booking your **Airport transfer service** or using a rideshare service upon arrival.

Summary of Why You Should Choose Hard Rock Hotel Penang

For Australian travellers seeking a dynamic and comfortable stay in Penang, the **Hard Rock Hotel Penang** stands out for its unique blend of music, entertainment, and excellent hospitality. Its prime location, coupled with a wide range of guest facilities and engaging atmosphere, makes it an ideal choice for a memorable holiday. Here’s why you should choose the Hard Rock Hotel Penang: * **Vibrant Atmosphere:** Experience the iconic Hard Rock energy, infused with music and a lively spirit. * **Comfortable Accommodation:** Enjoy clean, well-equipped rooms with modern amenities designed for relaxation. * **Excellent Location:** Situated in the popular Batu Ferringhi area, close to beaches, markets, and local attractions. * **Great Facilities:** Benefit from a swimming pool, fitness centre, and helpful 24-hour front desk. * **Culinary Delights:** Explore diverse dining options both within the hotel and in the surrounding vibrant food scene. Ready to experience the rock 'n' roll lifestyle? **Check room availability at Hard Rock Hotel Penang** and get ready to create unforgettable memories. **Book Hard Rock Hotel Penang** today through Traveloka for the best deals and a seamless booking process. Book budget hotels in Penang and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hard Rock Hotel Penang

Bar, Cafe and Lounge Hard Rock Hotel Penang
Bar, Cafe and Lounge
Swimming Pool Hard Rock Hotel Penang
Swimming Pool
Entertainment Facility Hard Rock Hotel Penang
Entertainment Facility
Functional Hall Hard Rock Hotel Penang
Functional Hall
Lobby Hard Rock Hotel Penang
Lobby

Things to Do

  • Beach towel
  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Spa
  • Sun loungers
  • Poolside bar
  • Waterslide

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Nightclub
  • Poolside bar

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting with surcharge
  • CRIBS
  • Highchairs

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Car rental
  • Limo or town car service

Sports and Recreations

  • Fitness center
  • Game room

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hard Rock Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Kids' Water Play Area & Slides closed temporarily from 3-5-2026 to 9-5-2026.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
This new pricing is valid for guests who book on the Room Only rate plan as an optional add-on. The new pricing is as below : New Buffet Breakfast Price (In-House Guests Only) Adult – RM70 nett per person Child (6-12 years old) – RM35 nett per person Child (2-5 years old) – RM18 nett per person
A security deposit of RM200 per room per night for incidentals is collected at check-in and refunded after check-out if no charges apply. Release of funds for debit/credit card holds may take several business days depending on the issuing bank.
As part of our ongoing commitment to enhance our guest experience, Hard Rock Hotel Penang will be undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge from 30 March 2026 until November 2026. During this period, the hotel will continue to operate as usual with the remaining rooms available for booking. Alternative arrangements will be provided in lieu of the club lounge benefits. Hotel facilities including restaurants, swimming pool and gym will remain fully operational. Please note that noise disruption will be limited to 10am until 6pm daily.
Dear Valued Guest, Thank you for choosing Hard Rock Hotel Penang as your holiday destination! Should you have any questions or special requests before your arrival, please don’t hesitate to reach out to our team. Notice: As part of our ongoing commitment to enhance our guest experience, Hard Rock Hotel Penang will be undertaking Phase 1 of our scheduled renovation works for selected rooms and the Rock Royalty Lounge from 30 March 2026 until November 2026. During this period, the hotel will continue to operate as usual with the remaining rooms available for booking. Alternative arrangements will be provided in lieu of the club lounge benefits. Hotel facilities including restaurants, swimming pool and gym will remain fully operational. Please note that noise disruption will be limited to 10am until 6pm daily. For any questions or concerns, please contact us directly. The hotel will undertake essential safety rectification work on the kids’ water play flooring from 03 – 09 May 2026. During this period, the kids’ water play area including the slides will be temporarily closed. To keep the fun going, the swimming pool will remain open as usual while our Vibe Team keeps you entertained with exciting activities throughout the day. The kids’ water play area and slides will reopen on 10 May 2026. We look forward to welcoming you soon Rock On! Hard Rock Hotel Penang
Please note that the kids' water play area & slides will be closed for essential maintenance from 03 – 09 May 2026. To keep the fun going, the swimming pool will remain open as usual while our Vibe Team keeps you entertained with exciting activities throughout the day.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hard Rock Hotel Penang
250
Number of floors in Hard Rock Hotel Penang
6
Another facilities in Hard Rock Hotel Penang
Beach towel, Children play area, Entertainment for children, Fitness center, Massage

Frequently asked questions about Hard Rock Hotel Penang

What are available facilities at Hard Rock Hotel Penang?
There are top facilites at Hard Rock Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hard Rock Hotel Penang?
The standard check-in time at Hard Rock Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hard Rock Hotel Penang provide breakfast?
Yes, Hard Rock Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hard Rock Hotel Penang?
Hard Rock Hotel Penang has a 5.0-star rating.
How many floors does Hard Rock Hotel Penang have?
Hard Rock Hotel Penang has 6.
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Hard Rock Hotel Penang reviews and ratings

Overall Ratings & Reviews Hard Rock Hotel Penang

Traveloka (845)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hard Rock Hotel Penang

Number of reviews per page
20
40
Top reviews
nick
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great staff, great hotel
Joy Chiunyin
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said.
Kirstin
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast buffet was great, enjoyed the pool. Staff were friendly. Rooms were nice and big. Was a little dampened due to the construction and renovation of another wing. Which we were warned about so thats no problem just not as serene as it could have been.
Jo
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hard Rock Penang was lovely, from check in, to our whole trip the staff were amazing and very welcoming. The hotel was clean and amenities were good. The breakfast was amazing, really tasty and great choice. You can also get to Ferringhi Bay from the beach which saves so much time. Great location and great stay.
Nipin George
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent Suit room, pool facility, Spa is awesome
James
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Felt very welcome especially by Jeya from Sandbar
Mary
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The breakfast was sumptuous with many varieties. Staff members were very helpful and friendly. The pizzeria served very tasty Italian dishes besides pizza. Great location for beach access!
muhammad shahril bin md
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room : Clean The pool : Awesome The staff : incredible. Especially Nur Izzatie from Hard Rock Cafe Penang Service : Fender Guitar is a nice touch Overall : Cant wait to visit the place again
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was very nice and clean and staff was very pleasant.
Siew Keat Benedict
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

we are at the corner of the pool access, still can hear lifeguard chit chatting very loudly to spoil the peace. F&B staff from the lobby lounge and breakfast area tends to chat too much and not noticing guest.
Minh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We were arriving after 22:00 they said NO welcome drinks because welcomes staff are not available at late hours! This is a very remote location the breakfast was so crowded we had to wait for staff to arrange our tab!
Elaine
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The check-in process was generally smooth as we were there only after 4pm. Staff were friendly and helpful. Room condition was decent but the water pressure at the shower was rather low and it wasn’t very hot. The bottled shower gel, shampoo etc was very hard to use, only a small amount comes out with every pump. We use the spa service during the stay and the experience was good. Like the hut by the beach as we could hear the waves while having the treatment done. Buffet Breakfast varieties were impressive but quality of certain stations such as the juices was rather disappointing.
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Saw bee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Best n nice place to stay, feel relax n good👍👍👍
Sevakumar
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Clean rooms.
Nor Azlina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

All the staffs very efficient and friendly
Abdul Wahid
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Good hotel
Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool! Staff all excellent and friendly - common areas clean and enjoyable to relax in. Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff. Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use. Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up. Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available. Overall very happy and look forward to staying again!
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Sung-June
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I had a ba
muhammad shahril
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

truly reflects the Rock Vibes. Everything is easy and near to access . The staff are friendly , the Burger from Hard Rock Cafe was amazing.
Alexander
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
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Number of reviews per page
20
40

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Lobby 4 Hard Rock Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hard Rock Hotel Penang

Traveloka (845)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hard Rock Hotel Penang

Number of reviews per page
20
40
Top reviews
nick
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great staff, great hotel
Joy Chiunyin
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is well run and well managed, service was professional and friendly. Forgot passport in the safe and manager of the hotel handled it with speed and diligence to safely deliver the passport to the airpot so I could make the flight. what more needs to be said.
Kirstin
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast buffet was great, enjoyed the pool. Staff were friendly. Rooms were nice and big. Was a little dampened due to the construction and renovation of another wing. Which we were warned about so thats no problem just not as serene as it could have been.
Jo
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hard Rock Penang was lovely, from check in, to our whole trip the staff were amazing and very welcoming. The hotel was clean and amenities were good. The breakfast was amazing, really tasty and great choice. You can also get to Ferringhi Bay from the beach which saves so much time. Great location and great stay.
Nipin George
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent Suit room, pool facility, Spa is awesome
James
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Felt very welcome especially by Jeya from Sandbar
Mary
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The breakfast was sumptuous with many varieties. Staff members were very helpful and friendly. The pizzeria served very tasty Italian dishes besides pizza. Great location for beach access!
muhammad shahril bin md
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room : Clean The pool : Awesome The staff : incredible. Especially Nur Izzatie from Hard Rock Cafe Penang Service : Fender Guitar is a nice touch Overall : Cant wait to visit the place again
Luc
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was very nice and clean and staff was very pleasant.
Siew Keat Benedict
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

we are at the corner of the pool access, still can hear lifeguard chit chatting very loudly to spoil the peace. F&B staff from the lobby lounge and breakfast area tends to chat too much and not noticing guest.
Minh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We were arriving after 22:00 they said NO welcome drinks because welcomes staff are not available at late hours! This is a very remote location the breakfast was so crowded we had to wait for staff to arrange our tab!
Elaine
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The check-in process was generally smooth as we were there only after 4pm. Staff were friendly and helpful. Room condition was decent but the water pressure at the shower was rather low and it wasn’t very hot. The bottled shower gel, shampoo etc was very hard to use, only a small amount comes out with every pump. We use the spa service during the stay and the experience was good. Like the hut by the beach as we could hear the waves while having the treatment done. Buffet Breakfast varieties were impressive but quality of certain stations such as the juices was rather disappointing.
Read More
Saw bee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Best n nice place to stay, feel relax n good👍👍👍
Sevakumar
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Clean rooms.
Nor Azlina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

All the staffs very efficient and friendly
Abdul Wahid
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Good hotel
Heather
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Very enjoyable stay. Obviously very busy with the start of school holidays in Malaysia and lots of visitors but still managed to find little areas of peace & sunbeds by the pool! Staff all excellent and friendly - common areas clean and enjoyable to relax in. Facilities good - the main restaurant and "Pizzeria" very clean, good food & lovely staff. Swimming pools good with areas for families (ie kids) and adults. Splash area was looking a little worn with the underfoot surface degraded but not unexpected considering the heavy use. Breakfast amazing. Good quality and enough to go round even when it was at its most craziest! Only thing I'll say is please make more teh tarik - it always ran out by 9am and no top up. Room great (we had a seaview) - large clean and had all the storage we needed and amenities (two bottles of water a day & tea/ coffee making facility). TV entertainment brilliant with plenty of movies and TV shows available. Overall very happy and look forward to staying again!
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Sung-June
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I had a ba
muhammad shahril
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

truly reflects the Rock Vibes. Everything is easy and near to access . The staff are friendly , the Burger from Hard Rock Cafe was amazing.
Alexander
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I went with my seven year old daughter and she loved the pool with slides and the very well organized Kids club. I found the food to be just so so but it is easy enough to order from Grab. Staff is friendly enough although the deposit and payment system could be easier. I would definitely recommend for families with children who need entertainment. Also very close to Escape Penang
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