Are there any parking spots at Hatten Hotel Melaka ?

Yes: Yes, there are parking spots at Hatten Hotel Melaka

Is there a swimming pool at Hatten Hotel Melaka?

Yes, a swimming pool is available at Hatten Hotel Melaka.

What do past guests say about Hatten Hotel Melaka?

Hatten Hotel Melaka is well-known for its Location, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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Hatten Hotel Melaka

Name: Hatten Hotel Melaka
Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Malacca City, Malacca, Malaysia, 75000, Hatten Square, Jalan Merdeka, Bandar Hilir, Malacca, 75000, Malaysia
Rating: 8.5

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8.5

/10

Very Good

5,887 reviews

What Guests Say About Their Stay

Room Space (146)

Staff Friendliness (140)

Bedroom (140)

Bathroom (129)

h***a

9.7

/ 10

The staff was friendly and helpful during check-in and check-out. The service was good, the rooms were clean, and the breakfast was delicious. The breakfast for kids was also affordable. I've stayed here several times ❤️ and if I go back to Melaka, I'll definitely stay at Hatten again.

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O***s

9.4

/ 10

The hotel is clean, the rooms are large, and you can walk everywhere you want, and it's not far from Mahkota Hospital. It's simply the best. I'll definitely stay here again, highly recommended 😍

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Verified Traveler

10.0

/ 10

It was a fantastic moment with family. The stay was very comfortable and friendly customers were so good.

Z***l

10.0

/ 10

Highly recommend because of its clean and comfortable rooms, swimming pool, top-notch amenities, and attentive staff

A***U

9.4

/ 10

Overall, my family and I have a nice and wonderful stay here. My kids even asked for us to add more nights to our stay 😅. We took 2 premium junior suites with complementary access to meals provided at the executive lounge.

In the Area

See Map

Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Malacca City, Malacca, Malaysia, 75000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Hatten Hotel Melaka is a good choice when you are visiting Bandar Hilir. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hatten Hotel Melaka

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What's around Hatten Hotel Melaka

Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Malacca City, Malacca, Malaysia, 75000

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Hatten Hotel Melaka Rates per Night

Hatten Hotel Melaka room rates start from SGD 80 before tax per night, which becomes SGD 95 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Hatten Hotel Melaka hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Hatten Hotel Melaka Location & Address

Hatten Hotel Melaka is located at Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka, Malaysia, 75000. It's situated in the Melaka City area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 1 km from the city center.

How to go to Hatten Hotel Melaka from Airport

Navigating your way from the airport to Hatten Hotel Melaka is a breeze with several convenient options. Whether you're after speed, affordability, or a bit of both, here's a breakdown of how to get to the hotel from the airport.

Taxi or Ride Hailing (Most Direct):
A taxi or ride-hailing service offers the most direct route to Hatten Hotel Melaka. The journey typically takes around 90 minutes, depending on traffic conditions.
Airport Shuttle (Convenient):
Some private companies offer airport shuttle services directly to hotels in Melaka City. This can be pre-booked for a hassle-free experience.
Public Bus (Most Affordable):
Take the Airport Bus to Melaka Sentral, the main bus terminal. From Melaka Sentral, you can take a local bus or a taxi to Hatten Hotel Melaka. This is the most budget-friendly option but takes longer.

Tips: For the most convenient route, consider pre-booking an airport transfer or using a ride-hailing service. This ensures a smooth and stress-free journey to Hatten Hotel Melaka, especially if you're travelling with luggage.

Hatten Hotel Melaka Reviews & Summary

Discover all about Hatten Hotel Melaka, a popular choice for travellers seeking comfort and convenience in the heart of Melaka City. Hotel reviews consistently praise its prime location, offering easy access to historical sites, shopping, and dining. Guests love the hotel's spacious rooms, excellent service, and the stunning views from the higher floors. A standout feature is the rooftop infinity pool, providing a relaxing oasis with panoramic city vistas. "Fantastic stay! The location was perfect, the staff were incredibly helpful, and the room was spacious and clean. The rooftop pool was a definite highlight. Highly recommend!"

Hatten Hotel Melaka Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Hatten Hotel Melaka offers a variety of categories of hotel rooms to suit different needs and preferences, ensuring a comfortable and memorable experience.

Deluxe Room:
Offers comfortable accommodation with city views, available in smoking and non-smoking options. Features a bathtub and bidet.
Premier Room:
More spacious than the Deluxe Room, with enhanced amenities and panoramic views. Available in smoking and non-smoking options, with a bathtub and bidet.
Family Suite:
Ideal for families, offering ample space and separate living areas. Non-smoking only, with a bathtub and bidet.
Executive Suite:
Luxurious suites with a separate living room, bedroom, and dining area. Non-smoking only, with a bathtub and bidet.

Please note that Hatten Hotel Melaka is not a pet-friendly hotel.

Hotel Facilities in Hatten Hotel Melaka

Hatten Hotel Melaka boasts a wide array of hotel amenities and hotel facilities designed to cater to both adults and children. Whether you're looking to relax, stay active, or keep the little ones entertained, there's something for everyone.

Rooftop Infinity Pool:
Enjoy stunning city views while taking a refreshing dip. Open daily from 7:00 AM to 10:00 PM.
Fitness Centre:
Stay active with state-of-the-art equipment. Open 24 hours.
Kids' Club:
A dedicated play area for children with supervised activities. Open from 9:00 AM to 6:00 PM.
Spa & Wellness Centre:
Indulge in rejuvenating treatments and massages. Open from 10:00 AM to 8:00 PM (extra fees apply).
Business Centre:
Equipped with computers, printers, and meeting facilities (extra fees may apply).

Hotel Buffet or Restaurant/Cafe in Hatten Hotel Melaka

Indulge in a culinary journey at Hatten Hotel Melaka with its diverse hotel buffet, hotel restaurant, and hotel cafe options. From local delicacies to international flavours, there's something to satisfy every palate.

Coffee Vine Cafe:
Enjoy a selection of pastries, sandwiches, and coffee. Open daily from 7:00 AM to 10:00 PM.
Chatterz Restaurant:
Offers a buffet breakfast and a la carte dining with a mix of local and international dishes. Buffet breakfast is priced at approximately SGD 30 per person. Open daily from 6:30 AM to 10:30 PM.
Alto Sky Lounge:
Savour signature cocktails and light bites with panoramic city views. Open from 5:00 PM to 1:00 AM.

Chatterz Restaurant is known for its Nyonya Laksa, a must-try dish that showcases the unique flavours of Melaka.

Hatten Hotel Melaka Airport pickups and How to Book

Looking for hotels with airport shuttle services? Hatten Hotel Melaka offers a convenient hotel to airport transfer service to ensure a smooth arrival and departure. To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm the booking and provide instructions on where to meet the driver at the airport.

Nearby MRT Station & Bus Stops

While Melaka City doesn't have an MRT system, there are several nearby bus stops and bus stations that provide convenient access to various parts of the city. Knowing the nearby MRT station and nearby bus stops can greatly enhance your travel experience.

Melaka Sentral Bus Terminal:
The main bus terminal in Melaka, located approximately 5 km from Hatten Hotel Melaka. From here, you can catch buses to various destinations within Malaysia.
Local Bus Stops along Jalan Merdeka:
Several bus stops are located along Jalan Merdeka, within walking distance of the hotel. These buses connect to different parts of Melaka City.

For local buses, you can purchase tickets directly from the bus driver. Consider purchasing a Touch 'n Go card for convenient and cashless payment on public transport. These cards can be purchased and reloaded at Melaka Sentral.

Nearby Attractions for Family / Kid Friendly

Discover the many nearby activities and nearby places to go near Hatten Hotel Melaka, perfect for a family-friendly getaway. From historical sites to fun-filled attractions, there's plenty to see and do. Explore the nearby sightseeing places and create lasting memories with your loved ones.

A Famosa Fort:
A historical landmark dating back to the Portuguese era. Distance: 1 km from the hotel. Entry is free.
Jonker Street:
A vibrant street known for its night market, antique shops, and local food. Distance: 1.5 km from the hotel. Entry is free.
Melaka River Cruise:
A scenic boat ride along the Melaka River, offering a unique perspective of the city. Distance: 1 km from the hotel. Price: Approximately SGD 15 per person.
The Stadthuys:
A historical building that once served as the Dutch City Hall. Distance: 1 km from the hotel. Entry fee: Approximately SGD 5 per person.
Taming Sari Tower:
A revolving gyro tower offering panoramic views of Melaka City. Distance: 0.5 km from the hotel. Price: Approximately SGD 12 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Hatten Hotel Melaka (Melaka City)

Explore the nearby dining options near Hatten Hotel Melaka and indulge in the local food scene. From charming cafes and restaurants to authentic local street food, there's a culinary adventure waiting for you. Discover the best food eatiries near me and savour the flavours of Melaka City.

Cafes/Restaurants:

The Daily Fix Cafe:
A popular cafe known for its Nyonya-inspired dishes and delicious desserts.
Nancy's Kitchen:
A well-known restaurant serving authentic Peranakan cuisine.
Hard Rock Cafe Melaka:
Enjoy classic American fare and live music in a vibrant atmosphere.

Local Street Food:

Chicken Rice Ball:
A Melaka specialty, featuring fragrant rice formed into balls served with succulent chicken.
Kaya Toast:
Crispy toast spread with kaya jam and butter, a perfect breakfast or snack.
Satay Celup:
A unique dining experience where you dip skewers of meat and vegetables into a pot of boiling satay sauce.
Nyonya Laksa:
A spicy and creamy noodle soup with a rich coconut milk broth.
Cendol:
A refreshing dessert made with shaved ice, coconut milk, green jelly noodles, and palm sugar.

Shopping places near Hatten Hotel Melaka (Melaka City)

Discover the nearby shopping destinations near Hatten Hotel Melaka, offering a variety of retail experiences. Whether you're looking for dept stores near me, unique souvenirs, or high-end fashion, you'll find it all within easy reach. Explore the shops near me and indulge in some retail therapy.

Hatten Square:
Located adjacent to the hotel, offering a range of shops, restaurants, and entertainment options.
Dataran Pahlawan Melaka Megamall:
A large shopping mall with a wide selection of international and local brands.
Mahkota Parade:
Another popular shopping mall featuring department stores, boutiques, and a cinema.

Other Places to Stay Near Hatten Hotel Melaka

Looking for alternative accommodations? Here are some other places to stay near Hatten Hotel Melaka, offering a range of options to suit different budgets and preferences. Whether you're seeking a luxury experience or an affordable hotels nearby, you'll find the perfect place to rest your head.

Luxury/5–6 star hotels nearby:

The Majestic Malacca:
A luxurious boutique hotel housed in a restored 1920s mansion.
Casa del Rio Melaka:
A stunning hotel with a Mediterranean-inspired design, located along the Melaka River.
DoubleTree by Hilton Melaka:
Offers comfortable accommodations and excellent amenities, including a rooftop infinity pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

Holiday Inn Melaka:
A well-known hotel offering comfortable rooms and a range of facilities.
Estadia Hotel Melaka:
A stylish hotel with a modern design, located in the heart of Melaka City.
Bayou Lagoon Park Resort:
A family-friendly resort with a water park and various recreational activities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

The Pines Melaka:
A contemporary hotel with comfortable rooms and a rooftop pool.
Hotel Equatorial Melaka:
A centrally located hotel offering comfortable accommodations and convenient access to local attractions.
Fenix Inn Melaka:
A budget-friendly hotel with clean and comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Finding the perfect hotel in Melaka City is essential for a memorable trip, and Hatten Hotel Melaka offers a fantastic blend of comfort, convenience, and value. With its prime location, excellent amenities, and a range of room options, it's an ideal choice for both leisure and business travellers. Check hotel availability and make your hotel reservations today to secure your spot. Ready to experience the best of Melaka City? Don't miss out on the opportunity to book your stay at Hatten Hotel Melaka through Traveloka. Enjoy exclusive deals and a seamless booking experience. book cheap hotels in Malaysia and discover cheap hotels nearby for your next adventure.

All facilities in Hatten Hotel Melaka

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Hotel Services

Bellhop
Concierge
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Medical service
Multilingual staff
Porter
Wedding service

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Buffet dinner
Buffet lunch
Cafe
Poolside bar

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoke-free

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Things to Do

Fitness center
Massage
Outdoor pool
Pool sun loungers
Sauna
Spa
Steam room

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Projector

Accessibilty

Accessible parking
Accessible path of travel
Disabled access friendly
Wheelchair accessible

Transportation

Valet parking
Valet parking (surcharge)

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hatten Hotel Melaka

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 5.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

The hotel has gone digital for payment transactions. Digital payment transactions comprise all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
Re-Imposition of Tourism Tax by Registered Operator of Accommodation Premise Will Be Effective from 1st January 2023. Kindly be informed that the exemption of tourism tax on foreign tourist staying at a registered accommodation premise will end on 31st December 2022. Accordingly, the imposition of tourism tax on foreign tourist staying at a registered premise will be re-imposed effective from 1st January 2023.
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day.
CAR PARK VALIDATION FOR ROOM GUESTS Before exiting, validate your parking card at the Concierge or Front Desk to enjoy a 24-hour parking rate of RM5 per vehicle.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hatten Hotel Melaka	704
Number of floors in Hatten Hotel Melaka	22
Another facilities in Hatten Hotel Melaka	Bellhop, Concierge, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in Hatten Hotel Melaka

What are available facilities at Hatten Hotel Melaka?

There are top facilites at Hatten Hotel Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hatten Hotel Melaka?

The standard check-in time at Hatten Hotel Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hatten Hotel Melaka provide breakfast?

Yes, Hatten Hotel Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hatten Hotel Melaka

Hatten Hotel Melaka has a 5.0-star rating.

How many floors does Hatten Hotel Melaka have?

Hatten Hotel Melaka has 22.

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More Reviews from Other Guests in Hatten Hotel Melaka

Overall Ratings & Reviews Hatten Hotel Melaka

Traveloka (4,879)

Other sources (1,008)

8.7

Very Good

From 4,879 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.9

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about Hatten Hotel Melaka

All

Room Space (85)

Bedroom (84)

Staff Friendliness (80)

Bathroom (78)

Surroundings (76)

Distance to City Center (72)

Ambiance (71)

Accessibility (68)

Hotel Area (66)

Variety (66)

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Traveler Reviews Hatten Hotel Melaka

Number of reviews per page

Customer reviews

M***d

Staycation

10.0

/10

Reviewed 6 day(s) ago

Very comfortable, distance from mall and historical place is very close.

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Accommodation's Reply

13 Jul 2026

Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay and were impressed with our hotel's location, adjacent to the shopping center and historical sites of Malacca. We sincerely hope for your continued support and look forward to welcoming you back in the future.

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h***a

Leisure

9.7

/10

Reviewed 1 week(s) ago

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Accommodation's Reply

13 Jul 2026

Dear Valued Guest, Thank you very much for your valuable feedback and for choosing to stay at our hotel. We are delighted that you were impressed with the warm service from our staff during check-in and check-out, the cleanliness of your rooms, and the delicious and reasonably priced breakfast for children. We sincerely thank you for your continued patronage and hope to welcome you back to Hatton Hotel Melaka again.

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Era N.

Medical

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly, the service is very good.

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Accommodation's Reply

13 Jul 2026

Dear Valued Guest, Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with the warm welcome and excellent service from our hotel staff. We look forward to welcoming you again in the future. We look forward to welcoming you again at the Hatton Hotel Melaka.

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Era N.

Medical

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly and the food was delicious. The hotel was comfortable and close to everything.

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Accommodation's Reply

10 Jul 2026

Dear Valued Guest, Thank you for your review! We are delighted to hear that you were satisfied with our friendly staff, delicious food, comfortable accommodation, and excellent location. We greatly appreciate your support and we hope to welcome you back to Hotel Hutten Melaka in the future! Marketing and Communications Department - SL

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O***s

Medical

9.4

/10

Reviewed 2 week(s) ago

The hotel is clean, the rooms are large, and you can walk everywhere you want, and it's not far from Mahkota Hospital. It's simply the best. I'll definitely stay here again, highly recommended 😍

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Accommodation's Reply

08 Jul 2026

Dear Valued Guest, Thank you very much for your feedback and review. We are very pleased that you were impressed with our spacious and clean rooms, as well as our convenient location near Sanada Hospital. We hope to welcome you back again. Marketing and Communications Department - SL

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harijono k.

Medical

9.4

/10

Reviewed 3 week(s) ago

With a strategic location with a large and comfortable hall and quite friendly rates according to the facilities.

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Accommodation's Reply

29 Jun 2026

Dear valued guest, Thank you for your review! We are delighted that you enjoyed the excellent location, spacious and comfortable halls, and the reasonable price considering the facilities you received. We hope to welcome you back again on your next visit or event!

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Meiti

Medical

8.5

/10

Reviewed 3 week(s) ago

The hotel breakfast staff were unfriendly. When I asked for hot water, they didn't serve me, and their faces weren't welcoming either.

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Accommodation's Reply

29 Jun 2026

Dear valued guest, we apologize for the unfriendly attitude of our breakfast server and their inability to fulfill your request for hot water. We have informed restaurant management about this issue to improve our service in the future. Thank you for your feedback, and we hope to serve you better on your next visit.

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Verified Traveler

Leisure

10.0

/10

Reviewed 3 week(s) ago

It was a fantastic moment with family. The stay was very comfortable and friendly customers were so good.

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for the lovely review! We are thrilled that you and your family had a fantastic, comfortable stay and enjoyed the friendly atmosphere. We look forward to welcoming you back soon!

Verified Traveler

10.0

/10

Reviewed 3 week(s) ago

If you want to go to Mahkota Hospital for treatment, this is a recommended hotel. It is nearby and the hotel is quite spacious and clean.

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for your recommendation! We are glad our spacious, clean rooms and close proximity to Mahkota Medical Centre made your stay convenient and comfortable. We look forward to hosting you again whenever you visit Melaka.

s***i

Leisure

10.0

/10

Reviewed 4 week(s) ago

You save a few bucks on transportation as almost all prominent historical buildings are within walking distance from this hotel, and there are a few Baba Nyonya eateries nearby. For my dear Muslim travelers, please check the halal status, okay?

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for the wonderful review! We are glad you enjoyed our walking-distance location to the historical sites. For our Muslim guests looking for local flavours, we highly recommend He'Feng Kitchen right next to us on the Ground Floor (Terminal Pahlawan), which serves fantastic halal-certified Peranakan/Nyonya food and dim sum. We hope to see you again soon!

s***i

Staycation

10.0

/10

Reviewed 4 week(s) ago

I love this hotel. The ambiance is top-notch, the buffet spread is generous. Hardly to book during the weekend. I can easily access the shopping mall to get my things and going to historical attractions is only a walking distance.

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you so much for the lovely review! We are delighted that you enjoyed our ambience, buffet spread, and our convenient walking distance to nearby places. We look forward to welcoming you back soon!

I***n

8.4

/10

Reviewed 7 week(s) ago

This hotel has become our go-to hotel whenever we visit Melaka. There's a direct bus from the airport to the Mahkota Medical Center area. It's close to the mall and dining area. Our last stay was a bit disappointing because the room wasn't cleaned even though the cleaning light was on. The room was cleaned after we called housekeeping, but the cleaning wasn't optimal, as the table was still dusty. Some areas of the room could use some renovation, as the wallpaper was starting to peel in places. Nevertheless, this hotel remains our first choice whenever we visit Melaka.

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1 people find it helpful

Accommodation's Reply

03 Jun 2026

Thank you for choosing our hotel every time you visit Malacca. We apologize for the cleanliness issues in your room and the wallpaper problem during your recent stay. We have informed the relevant team to resolve this immediately. We appreciate your loyalty and we hope to welcome you back again with even better service!

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Verified Traveler

Business

9.1

/10

Reviewed 7 week(s) ago

The only comment is the hotel will still need to pay for the car parking for a flat rate with 24 hours validity.

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for your feedback. Our carpark is managed by a third party. However, we managed to secure a flat rate of RM5 instead of hourly charges to keep it convenient for our guests. We appreciate your understanding and hope to see you again!

S***i

Staycation

8.5

/10

Reviewed 7 week(s) ago

Better location, better rooms, better service.

Find this review helpful?

Accommodation's Reply

03 Jun 2026

Thank you for the wonderful review! We are thrilled you loved our location, rooms, and service. We look forward to welcoming you back soon!

Chor P. T.

8.8

/10

Reviewed 7 week(s) ago

Had to call the front office to get the room cleaned up 😕

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for your feedback. We sincerely apologise that you had to call our Front Office to get your room cleaned. This is not the standard we aim for, and we have briefed our housekeeping team to ensure smoother service moving forward. We hope to welcome you back for a better experience next time.

Jenny A.

Leisure

9.7

/10

Reviewed 9 week(s) ago

The location is very good, and the room is clean. I have been staying at this hotel more than 5 times.

1 people find it helpful

Accommodation's Reply

18 May 2026

Dear Valued Guest, Thank you for your wonderful loyalty! We are delighted to hear that you enjoyed our location and clean rooms. We look forward to welcoming you back for your next stay! Marcom Dept-SL

R***a

Leisure

8.5

/10

Reviewed 10 week(s) ago

Good location and breakfast spread is always good.

Find this review helpful?

Accommodation's Reply

11 May 2026

Dear Valued Guest, Thank you for your kind feedback! We’re so glad you enjoyed our convenient location and breakfast spread. We look forward to welcoming you back again soon!

F***y

Medical

9.1

/10

Reviewed 11 week(s) ago

I had a very pleasant stay at Hatten Hotel Melaka. The location is excellent—right in the heart of everything, making it incredibly convenient to get around and access nearby malls, restaurants, and attractions. The staff were friendly and attentive throughout our stay, but I would especially like to highlight the concierge team. They were incredibly helpful and supportive, particularly during my mother’s surgery period. Their assistance with her movement and overall care truly made a difference for us and meant a lot during such an important time. Overall, everything was on point in terms of service and hospitality. However, the room itself could use some improvement. The lighting felt quite dim, with warm yellow tones that made the space appear darker than expected—I would personally prefer brighter, more neutral white lighting. In addition, the room seems a bit dated and is likely due for renovation. All in all, it’s a great hotel for its location and outstanding service, but upgrading the rooms would really elevate the overall experience.

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Accommodation's Reply

06 May 2026

Dear Valued Guest, Thank you for your kind words, especially regarding our concierge team’s support for your mother. We are glad our team could make a difference during such a significant time. We have also noted your feedback about the room lighting and renovations to help us improve. We hope to welcome you back again soon. Marcom Dept-SL

Kristina G.

9.4

/10

Reviewed 11 week(s) ago

The breakfast buffet was fantastic... so much of choice and the food is always refilled... good job

1 people find it helpful

Accommodation's Reply

06 May 2026

Dear Valued Guest, Thank you for the wonderful review! We are thrilled you enjoyed the variety and freshness of our breakfast buffet. We look forward to seeing you again soon. Marcom Dept-SL

L***d

Leisure

10.0

/10

Reviewed 11 week(s) ago

Staff and hotel are friendly and clean, great

See original

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Accommodation's Reply

29 Apr 2026

Dear Valued Customers, Thank you very much for your valuable feedback. We are delighted that you are satisfied with our friendly service and clean environment. We look forward to welcoming you again in the future. Marketing Communications - SL

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