Hatten Hotel Melaka

Hotels
Finding rooms for you...
8.5
/10
Very Good
5,879 reviews

What Guests Say About Their Stay

Room Space (146)
Staff Friendliness (140)
Bedroom (140)
Bathroom (129)

h***a

9.7
/ 10
The staff was friendly and helpful during check-in and check-out. The service was good, the rooms were clean, and the breakfast was delicious. The breakfast for kids was also affordable. I've stayed here several times ❤️ and if I go back to Melaka, I'll definitely stay at Hatten again.
See original

O***s

9.4
/ 10
The hotel is clean, the rooms are large, and you can walk everywhere you want, and it's not far from Mahkota Hospital. It's simply the best. I'll definitely stay here again, highly recommended 😍
See original

Verified Traveler

10.0
/ 10
It was a fantastic moment with family. The stay was very comfortable and friendly customers were so good.

Z***l

10.0
/ 10
Highly recommend because of its clean and comfortable rooms, swimming pool, top-notch amenities, and attentive staff

A***U

9.4
/ 10
Overall, my family and I have a nice and wonderful stay here. My kids even asked for us to add more nights to our stay 😅. We took 2 premium junior suites with complementary access to meals provided at the executive lounge.
In the Area
See Map
Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Malacca City, Malacca, Malaysia, 75000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hatten Hotel Melaka is a good choice when you are visiting Bandar Hilir. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hatten Hotel Melaka

Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Malacca City, Malacca, Malaysia, 75000
Discover More Places
Lobby Hatten Hotel Melaka
Lobby 2 Hatten Hotel Melaka

Discover More About Hatten Hotel Melaka

Planning a trip to the historic and vibrant city of Melaka? Look no further than the **Hatten Hotel Melaka**, a premier accommodation choice that promises comfort, convenience, and a truly memorable stay. Whether you're a solo traveller, a couple on a romantic getaway, or a family exploring new horizons, Hatten Hotel Melaka offers an exceptional experience right in the heart of it all. Room rates at Hatten Hotel Melaka start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hatten Hotel Melaka Location

Nestled in the bustling heart of Melaka City, Hatten Hotel Melaka boasts a prime location that puts you right at the centre of the action. Situated at Hatten Square, Jalan Merdeka, Bandar Hilir, Pusat Bandar Melaka, Bandaraya Melaka, Melaka, Malaysia, 75000, you're mere moments away from the city's most iconic historical sites and vibrant commercial hubs. The hotel is conveniently located approximately 1.5 kilometres from the nearest major bus terminal, making it easily accessible for travellers arriving by public transport. The atmosphere here is electric, with a vibrant blend of historical charm and modern energy, offering a lively café culture and bustling weekend markets just a stone's throw away. It's the perfect base for exploring the rich heritage and contemporary delights of Melaka.

Hatten Hotel Melaka Facilities & Services

Facilities for guests at Hatten Hotel Melaka are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A stunning rooftop swimming pool offering panoramic city views, open daily from 7:00 AM to 7:00 PM. Entry is complimentary for hotel guests.
  • A fully equipped fitness centre, available 24/7 for guests, with a daily usage fee of AUD $15 for non-guests.
  • The luxurious Aura Spa, offering a range of rejuvenating treatments from 10:00 AM to 8:00 PM daily. A 60-minute massage starts from AUD $90.
  • A dedicated children's play area, ensuring fun for the little ones, open from 9:00 AM to 6:00 PM. Complimentary for guests.
  • Complimentary on-site parking is available for all guests, a real bonus for those travelling by car.
  • Complimentary Wi-Fi is available throughout the hotel.

Hatten Hotel Melaka Room Types

Discover a diverse range of accommodation options with the various room types of Hatten Hotel Melaka, each designed to provide a sanctuary of comfort and style.
  • **Deluxe Room:** Offering city views, these non-smoking rooms are perfect for solo travellers or couples. Some rooms feature a bathtub.
  • **Premier Room:** Enjoy enhanced comfort and space with city views. These non-smoking rooms are ideal for those seeking a little extra luxury. Bathtubs are available in select rooms.
  • **Family Room:** Designed for families, these spacious non-smoking rooms offer ample space and comfort, with city views. Bathtubs are available in some family rooms.
  • **Suites:** For the ultimate indulgence, our suites offer expansive living areas, breathtaking city views, and premium amenities. All suites are non-smoking and feature luxurious bathtubs.
Hatten Hotel Melaka is a non-smoking property, with all rooms designated as non-smoking to ensure a fresh and pleasant environment for all guests.

Hatten Hotel Melaka Dining & Restaurants

Embark on a culinary journey at Hatten Hotel Melaka, where a variety of dining options await to tantalize your taste buds.
  • **Dataran Helang Restaurant:** Offering a delightful breakfast buffet with a wide selection of local and international dishes. Open daily from 6:30 AM to 10:30 AM. Estimated price per person for breakfast is AUD $25.
  • **Alto Sky Lounge:** Experience sophisticated dining with stunning panoramic views of Melaka. Enjoy modern cuisine and a curated wine list. Open daily from 5:00 PM to 1:00 AM. Estimated price per person for dinner is AUD $60.
  • **Coffee House:** A casual dining spot perfect for light meals, snacks, and refreshing beverages. Open daily from 11:00 AM to 11:00 PM. Estimated price per person for a light meal is AUD $30.

Hatten Hotel Melaka Nearby Attractions and Activities

Immerse yourself in the rich tapestry of Melaka's history and culture with these nearby attractions:
  • **A Famosa Fort:** Explore the remnants of this 16th-century Portuguese fortress, a UNESCO World Heritage Site.
  • **St. Paul's Church:** Discover the ruins of this historic church, offering panoramic views of the city and a glimpse into Melaka's colonial past.
  • **Jonker Street:** Wander through this vibrant street, famous for its antique shops, local delicacies, and bustling night market on weekends.
  • **Melaka Sultanate Palace Museum:** Step back in time at this replica of the Sultan's palace, showcasing the history and culture of the Melaka Sultanate.
  • **The Stadthuys:** Visit this iconic Dutch colonial building, painted in a striking red, which now houses the History Museum and Ethnography Museum.
If you are looking for other activities around Hatten Hotel Melaka, check out the best deals on Traveloka: Recommended activities in Melaka!

How to Get to Hatten Hotel Melaka from the Airport

Getting to Hatten Hotel Melaka from the airport is straightforward, with several convenient options available. The airport transfer service of Hatten Hotel Melaka can be arranged for a seamless journey.
  • **Airport Taxi:** Metered airport taxis are readily available at the airport terminal. The journey to Hatten Hotel Melaka typically takes around 2 hours and costs approximately AUD $80-$100, depending on traffic.
  • **Ride-hailing Service:** You can book a ride-hailing service through your preferred app. This is often a cost-effective option, with prices ranging from AUD $70-$90.
  • **Private Airport Transfer:** For ultimate convenience and comfort, you can pre-book a private airport transfer. This service can be arranged directly through the hotel or via airport transfer services. The cost is typically around AUD $90-$120.
How to get to Hatten Hotel Melaka is made easy with these transport choices, ensuring you reach your destination relaxed and ready to enjoy your stay.

Summary of Why You Should Choose to Stay at Hatten Hotel Melaka

Choosing Hatten Hotel Melaka means opting for a superior travel experience. Here’s why it’s the perfect choice for your next Melaka adventure:
  • **Prime Location:** Situated in the heart of Melaka City, offering easy access to historical sites, shopping, and dining.
  • **Excellent Facilities:** Enjoy a rooftop pool, fitness centre, spa, and family-friendly amenities.
  • **Comfortable Rooms:** A variety of well-appointed rooms and suites to suit every traveller's needs.
  • **Delicious Dining:** On-site restaurants and lounges offering a range of culinary delights.
  • **Exceptional Value:** Competitive pricing, especially when booking through Traveloka.
When it comes to Room availability at Hatten Hotel Melaka, it's always best to book in advance, especially during peak seasons. For the best rates and a hassle-free experience, consider Booking Hatten Hotel Melaka through Traveloka. Book budget hotels in Melaka and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hatten Hotel Melaka

Bar, Cafe and Lounge Hatten Hotel Melaka
Bar, Cafe and Lounge
Swimming Pool Hatten Hotel Melaka
Swimming Pool
Fitness Center Hatten Hotel Melaka
Fitness Center
Functional Hall Hatten Hotel Melaka
Functional Hall
Lobby Hatten Hotel Melaka
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Poolside bar

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Valet parking
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hatten Hotel Melaka

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 5.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

The hotel has gone digital for payment transactions. Digital payment transactions comprise all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
Re-Imposition of Tourism Tax by Registered Operator of Accommodation Premise Will Be Effective from 1st January 2023. Kindly be informed that the exemption of tourism tax on foreign tourist staying at a registered accommodation premise will end on 31st December 2022. Accordingly, the imposition of tourism tax on foreign tourist staying at a registered premise will be re-imposed effective from 1st January 2023.
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day.
CAR PARK VALIDATION FOR ROOM GUESTS Before exiting, validate your parking card at the Concierge or Front Desk to enjoy a 24-hour parking rate of RM5 per vehicle.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hatten Hotel Melaka
704
Number of floors in Hatten Hotel Melaka
22
Another facilities in Hatten Hotel Melaka
Bellhop, Concierge, Express check-out, Front desk, 24-hour Receptionist

Frequently asked questions about Hatten Hotel Melaka

What are available facilities at Hatten Hotel Melaka?
There are top facilites at Hatten Hotel Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hatten Hotel Melaka?
The standard check-in time at Hatten Hotel Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hatten Hotel Melaka provide breakfast?
Yes, Hatten Hotel Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hatten Hotel Melaka?
Hatten Hotel Melaka has a 5.0-star rating.
How many floors does Hatten Hotel Melaka have?
Hatten Hotel Melaka has 22.
See All

Hatten Hotel Melaka reviews and ratings

Overall Ratings & Reviews Hatten Hotel Melaka

Traveloka (4,879)
Other sources (1,000)
8.7
Very Good
From 4,879 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about Hatten Hotel Melaka
All
Room Space (85)
Bedroom (84)
Staff Friendliness (80)
Bathroom (78)
Surroundings (76)
Distance to City Center (72)
Ambiance (71)
Accessibility (68)
Hotel Area (66)
Variety (66)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hatten Hotel Melaka

Number of reviews per page
20
40
Customer reviews
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very comfortable, distance from mall and historical place is very close.
Find this review helpful?
Accommodation's Reply
13 Jul 2026
Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay and were impressed with our hotel's location, adjacent to the shopping center and historical sites of Malacca. We sincerely hope for your continued support and look forward to welcoming you back in the future.
Translated by Google Icon
See original
h***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The staff was friendly and helpful during check-in and check-out. The service was good, the rooms were clean, and the breakfast was delicious. The breakfast for kids was also affordable. I've stayed here several times ❤️ and if I go back to Melaka, I'll definitely stay at Hatten again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you very much for your valuable feedback and for choosing to stay at our hotel. We are delighted that you were impressed with the warm service from our staff during check-in and check-out, the cleanliness of your rooms, and the delicious and reasonably priced breakfast for children. We sincerely thank you for your continued patronage and hope to welcome you back to Hatton Hotel Melaka again.
Translated by Google Icon
See original
Era N.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the service is very good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with the warm welcome and excellent service from our hotel staff. We look forward to welcoming you again in the future. We look forward to welcoming you again at the Hatton Hotel Melaka.
Translated by Google Icon
See original
Era N.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and the food was delicious. The hotel was comfortable and close to everything.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that you were satisfied with our friendly staff, delicious food, comfortable accommodation, and excellent location. We greatly appreciate your support and we hope to welcome you back to Hotel Hutten Melaka in the future! Marketing and Communications Department - SL
Translated by Google Icon
See original
O***s
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel is clean, the rooms are large, and you can walk everywhere you want, and it's not far from Mahkota Hospital. It's simply the best. I'll definitely stay here again, highly recommended 😍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you very much for your feedback and review. We are very pleased that you were impressed with our spacious and clean rooms, as well as our convenient location near Sanada Hospital. We hope to welcome you back again. Marketing and Communications Department - SL
Translated by Google Icon
See original
harijono k.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
With a strategic location with a large and comfortable hall and quite friendly rates according to the facilities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear valued guest, Thank you for your review! We are delighted that you enjoyed the excellent location, spacious and comfortable halls, and the reasonable price considering the facilities you received. We hope to welcome you back again on your next visit or event!
Translated by Google Icon
See original
Meiti
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel breakfast staff were unfriendly. When I asked for hot water, they didn't serve me, and their faces weren't welcoming either.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear valued guest, we apologize for the unfriendly attitude of our breakfast server and their inability to fulfill your request for hot water. We have informed restaurant management about this issue to improve our service in the future. Thank you for your feedback, and we hope to serve you better on your next visit.
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a fantastic moment with family. The stay was very comfortable and friendly customers were so good.
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for the lovely review! We are thrilled that you and your family had a fantastic, comfortable stay and enjoyed the friendly atmosphere. We look forward to welcoming you back soon!
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
If you want to go to Mahkota Hospital for treatment, this is a recommended hotel. It is nearby and the hotel is quite spacious and clean.
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for your recommendation! We are glad our spacious, clean rooms and close proximity to Mahkota Medical Centre made your stay convenient and comfortable. We look forward to hosting you again whenever you visit Melaka.
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
You save a few bucks on transportation as almost all prominent historical buildings are within walking distance from this hotel, and there are a few Baba Nyonya eateries nearby. For my dear Muslim travelers, please check the halal status, okay?
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for the wonderful review! We are glad you enjoyed our walking-distance location to the historical sites. For our Muslim guests looking for local flavours, we highly recommend He'Feng Kitchen right next to us on the Ground Floor (Terminal Pahlawan), which serves fantastic halal-certified Peranakan/Nyonya food and dim sum. We hope to see you again soon!
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I love this hotel. The ambiance is top-notch, the buffet spread is generous. Hardly to book during the weekend. I can easily access the shopping mall to get my things and going to historical attractions is only a walking distance.
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you so much for the lovely review! We are delighted that you enjoyed our ambience, buffet spread, and our convenient walking distance to nearby places. We look forward to welcoming you back soon!
I***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
This hotel has become our go-to hotel whenever we visit Melaka. There's a direct bus from the airport to the Mahkota Medical Center area. It's close to the mall and dining area. Our last stay was a bit disappointing because the room wasn't cleaned even though the cleaning light was on. The room was cleaned after we called housekeeping, but the cleaning wasn't optimal, as the table was still dusty. Some areas of the room could use some renovation, as the wallpaper was starting to peel in places. Nevertheless, this hotel remains our first choice whenever we visit Melaka.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Jun 2026
Thank you for choosing our hotel every time you visit Malacca. We apologize for the cleanliness issues in your room and the wallpaper problem during your recent stay. We have informed the relevant team to resolve this immediately. We appreciate your loyalty and we hope to welcome you back again with even better service!
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The only comment is the hotel will still need to pay for the car parking for a flat rate with 24 hours validity.
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for your feedback. Our carpark is managed by a third party. However, we managed to secure a flat rate of RM5 instead of hourly charges to keep it convenient for our guests. We appreciate your understanding and hope to see you again!
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Better location, better rooms, better service.
Find this review helpful?
Accommodation's Reply
03 Jun 2026
Thank you for the wonderful review! We are thrilled you loved our location, rooms, and service. We look forward to welcoming you back soon!
Chor P. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Had to call the front office to get the room cleaned up 😕
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for your feedback. We sincerely apologise that you had to call our Front Office to get your room cleaned. This is not the standard we aim for, and we have briefed our housekeeping team to ensure smoother service moving forward. We hope to welcome you back for a better experience next time.
Jenny A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The location is very good, and the room is clean. I have been staying at this hotel more than 5 times.
1 people find it helpful
Accommodation's Reply
18 May 2026
Dear Valued Guest, Thank you for your wonderful loyalty! We are delighted to hear that you enjoyed our location and clean rooms. We look forward to welcoming you back for your next stay! Marcom Dept-SL
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good location and breakfast spread is always good.
Find this review helpful?
Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for your kind feedback! We’re so glad you enjoyed our convenient location and breakfast spread. We look forward to welcoming you back again soon!
F***y
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
I had a very pleasant stay at Hatten Hotel Melaka. The location is excellent—right in the heart of everything, making it incredibly convenient to get around and access nearby malls, restaurants, and attractions. The staff were friendly and attentive throughout our stay, but I would especially like to highlight the concierge team. They were incredibly helpful and supportive, particularly during my mother’s surgery period. Their assistance with her movement and overall care truly made a difference for us and meant a lot during such an important time. Overall, everything was on point in terms of service and hospitality. However, the room itself could use some improvement. The lighting felt quite dim, with warm yellow tones that made the space appear darker than expected—I would personally prefer brighter, more neutral white lighting. In addition, the room seems a bit dated and is likely due for renovation. All in all, it’s a great hotel for its location and outstanding service, but upgrading the rooms would really elevate the overall experience.
Read More
Find this review helpful?
Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for your kind words, especially regarding our concierge team’s support for your mother. We are glad our team could make a difference during such a significant time. We have also noted your feedback about the room lighting and renovations to help us improve. We hope to welcome you back again soon. Marcom Dept-SL
Kristina G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The breakfast buffet was fantastic... so much of choice and the food is always refilled... good job
1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for the wonderful review! We are thrilled you enjoyed the variety and freshness of our breakfast buffet. We look forward to seeing you again soon. Marcom Dept-SL
L***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Staff and hotel are friendly and clean, great
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Apr 2026
Dear Valued Customers, Thank you very much for your valuable feedback. We are delighted that you are satisfied with our friendly service and clean environment. We look forward to welcoming you again in the future. Marketing Communications - SL
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hatten Hotel Melaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hatten Hotel Melaka

Traveloka (4,879)
Other sources (1,000)
8.7
Very Good
From 4,879 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about Hatten Hotel Melaka
All
Room Space (85)
Bedroom (84)
Staff Friendliness (80)
Bathroom (78)
Surroundings (76)
Distance to City Center (72)
Ambiance (71)
Accessibility (68)
Hotel Area (66)
Variety (66)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hatten Hotel Melaka

Number of reviews per page
20
40
Customer reviews
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very comfortable, distance from mall and historical place is very close.
Find this review helpful?
Accommodation's Reply
13 Jul 2026
Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay and were impressed with our hotel's location, adjacent to the shopping center and historical sites of Malacca. We sincerely hope for your continued support and look forward to welcoming you back in the future.
Translated by Google Icon
See original
h***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The staff was friendly and helpful during check-in and check-out. The service was good, the rooms were clean, and the breakfast was delicious. The breakfast for kids was also affordable. I've stayed here several times ❤️ and if I go back to Melaka, I'll definitely stay at Hatten again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you very much for your valuable feedback and for choosing to stay at our hotel. We are delighted that you were impressed with the warm service from our staff during check-in and check-out, the cleanliness of your rooms, and the delicious and reasonably priced breakfast for children. We sincerely thank you for your continued patronage and hope to welcome you back to Hatton Hotel Melaka again.
Translated by Google Icon
See original
Era N.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the service is very good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you very much for your valuable feedback. We are delighted to hear that you were satisfied with the warm welcome and excellent service from our hotel staff. We look forward to welcoming you again in the future. We look forward to welcoming you again at the Hatton Hotel Melaka.
Translated by Google Icon
See original
Era N.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and the food was delicious. The hotel was comfortable and close to everything.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that you were satisfied with our friendly staff, delicious food, comfortable accommodation, and excellent location. We greatly appreciate your support and we hope to welcome you back to Hotel Hutten Melaka in the future! Marketing and Communications Department - SL
Translated by Google Icon
See original
O***s
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel is clean, the rooms are large, and you can walk everywhere you want, and it's not far from Mahkota Hospital. It's simply the best. I'll definitely stay here again, highly recommended 😍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you very much for your feedback and review. We are very pleased that you were impressed with our spacious and clean rooms, as well as our convenient location near Sanada Hospital. We hope to welcome you back again. Marketing and Communications Department - SL
Translated by Google Icon
See original
harijono k.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
With a strategic location with a large and comfortable hall and quite friendly rates according to the facilities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear valued guest, Thank you for your review! We are delighted that you enjoyed the excellent location, spacious and comfortable halls, and the reasonable price considering the facilities you received. We hope to welcome you back again on your next visit or event!
Translated by Google Icon
See original
Meiti
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel breakfast staff were unfriendly. When I asked for hot water, they didn't serve me, and their faces weren't welcoming either.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear valued guest, we apologize for the unfriendly attitude of our breakfast server and their inability to fulfill your request for hot water. We have informed restaurant management about this issue to improve our service in the future. Thank you for your feedback, and we hope to serve you better on your next visit.
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a fantastic moment with family. The stay was very comfortable and friendly customers were so good.
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for the lovely review! We are thrilled that you and your family had a fantastic, comfortable stay and enjoyed the friendly atmosphere. We look forward to welcoming you back soon!
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
If you want to go to Mahkota Hospital for treatment, this is a recommended hotel. It is nearby and the hotel is quite spacious and clean.
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for your recommendation! We are glad our spacious, clean rooms and close proximity to Mahkota Medical Centre made your stay convenient and comfortable. We look forward to hosting you again whenever you visit Melaka.
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
You save a few bucks on transportation as almost all prominent historical buildings are within walking distance from this hotel, and there are a few Baba Nyonya eateries nearby. For my dear Muslim travelers, please check the halal status, okay?
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for the wonderful review! We are glad you enjoyed our walking-distance location to the historical sites. For our Muslim guests looking for local flavours, we highly recommend He'Feng Kitchen right next to us on the Ground Floor (Terminal Pahlawan), which serves fantastic halal-certified Peranakan/Nyonya food and dim sum. We hope to see you again soon!
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I love this hotel. The ambiance is top-notch, the buffet spread is generous. Hardly to book during the weekend. I can easily access the shopping mall to get my things and going to historical attractions is only a walking distance.
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you so much for the lovely review! We are delighted that you enjoyed our ambience, buffet spread, and our convenient walking distance to nearby places. We look forward to welcoming you back soon!
I***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
This hotel has become our go-to hotel whenever we visit Melaka. There's a direct bus from the airport to the Mahkota Medical Center area. It's close to the mall and dining area. Our last stay was a bit disappointing because the room wasn't cleaned even though the cleaning light was on. The room was cleaned after we called housekeeping, but the cleaning wasn't optimal, as the table was still dusty. Some areas of the room could use some renovation, as the wallpaper was starting to peel in places. Nevertheless, this hotel remains our first choice whenever we visit Melaka.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Jun 2026
Thank you for choosing our hotel every time you visit Malacca. We apologize for the cleanliness issues in your room and the wallpaper problem during your recent stay. We have informed the relevant team to resolve this immediately. We appreciate your loyalty and we hope to welcome you back again with even better service!
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The only comment is the hotel will still need to pay for the car parking for a flat rate with 24 hours validity.
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for your feedback. Our carpark is managed by a third party. However, we managed to secure a flat rate of RM5 instead of hourly charges to keep it convenient for our guests. We appreciate your understanding and hope to see you again!
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Better location, better rooms, better service.
Find this review helpful?
Accommodation's Reply
03 Jun 2026
Thank you for the wonderful review! We are thrilled you loved our location, rooms, and service. We look forward to welcoming you back soon!
Chor P. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Had to call the front office to get the room cleaned up 😕
Find this review helpful?
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Thank you for your feedback. We sincerely apologise that you had to call our Front Office to get your room cleaned. This is not the standard we aim for, and we have briefed our housekeeping team to ensure smoother service moving forward. We hope to welcome you back for a better experience next time.
Jenny A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The location is very good, and the room is clean. I have been staying at this hotel more than 5 times.
1 people find it helpful
Accommodation's Reply
18 May 2026
Dear Valued Guest, Thank you for your wonderful loyalty! We are delighted to hear that you enjoyed our location and clean rooms. We look forward to welcoming you back for your next stay! Marcom Dept-SL
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good location and breakfast spread is always good.
Find this review helpful?
Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for your kind feedback! We’re so glad you enjoyed our convenient location and breakfast spread. We look forward to welcoming you back again soon!
F***y
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
I had a very pleasant stay at Hatten Hotel Melaka. The location is excellent—right in the heart of everything, making it incredibly convenient to get around and access nearby malls, restaurants, and attractions. The staff were friendly and attentive throughout our stay, but I would especially like to highlight the concierge team. They were incredibly helpful and supportive, particularly during my mother’s surgery period. Their assistance with her movement and overall care truly made a difference for us and meant a lot during such an important time. Overall, everything was on point in terms of service and hospitality. However, the room itself could use some improvement. The lighting felt quite dim, with warm yellow tones that made the space appear darker than expected—I would personally prefer brighter, more neutral white lighting. In addition, the room seems a bit dated and is likely due for renovation. All in all, it’s a great hotel for its location and outstanding service, but upgrading the rooms would really elevate the overall experience.
Read More
Find this review helpful?
Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for your kind words, especially regarding our concierge team’s support for your mother. We are glad our team could make a difference during such a significant time. We have also noted your feedback about the room lighting and renovations to help us improve. We hope to welcome you back again soon. Marcom Dept-SL
Kristina G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The breakfast buffet was fantastic... so much of choice and the food is always refilled... good job
1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for the wonderful review! We are thrilled you enjoyed the variety and freshness of our breakfast buffet. We look forward to seeing you again soon. Marcom Dept-SL
L***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Staff and hotel are friendly and clean, great
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Apr 2026
Dear Valued Customers, Thank you very much for your valuable feedback. We are delighted that you are satisfied with our friendly service and clean environment. We look forward to welcoming you again in the future. Marketing Communications - SL
Translated by Google Icon
See original
Number of reviews per page
20
40