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Shahzan Hotel Kuantan
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Shahzan Hotel Kuantan
Hotels
8.4
/10
Very Good
1,747 reviews
What Guests Say About Their Stay
Distance To City Center (21)
Surroundings (14)
Family Friendly (13)
Bedroom (13)
Rizal A.
9.4
/ 10
Hotel location is great (near to food stalls, mosque, football field and convenient stores). Room is comfort. Parking is easy
mohd s. b. i.
8.5
/ 10
Very good service
Wan Ayub Wan Ahmad
8.8
/ 10
Good, friendly and very reasonable price
Syed A. F. B. S. M.
8.5
/ 10
Nice hotel, good stay, clean and cozy room.
Sofian
8.5
/ 10
Very nice hotel at Kuantan and my first choice to stay.
In the Area
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Lot PT240, Jalan Bukit Ubi / Jalan Masjid, Kuantan City, Kuantan, Pahang, Malaysia, 25000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Shahzan Hotel Kuantan
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Per room per night (excl. taxes & fees)
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What's around Shahzan Hotel Kuantan
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Lot PT240, Jalan Bukit Ubi / Jalan Masjid, Kuantan City, Kuantan, Pahang, Malaysia, 25000
Discover More About Shahzan Hotel Kuantan
Centrally located in the heart of Kuantan, Shahzan Kuantan Hotel offers convenience for guests to access everything that city has to offer. Menara Kuantan 188, Esplanade, Kuantan Mural Art Street, Masjid Sultan Ahmad Shah and Kuantan Parade are within walking distance. Teluk Cempedak beach is 6km away while Sultan Haji Ahmad Shah Airport is 20-minutes drive away. Featuring 150+ tastefully-furnished guestrooms, each room is equipped with supremely comfortable bed, ensuite bathroom, modern in-room amenities and complimentary Wifi access. Junior suiterooms offer an upgraded staying experience with adjoining lounge.
The Hotel is home to Puteri Teja, our al day-dining restaurant for guests to enjoy a variety of western and local fusion dishes at excellent value. The property’s swimming pool and cigar divan are designed for a perfect escape and relaxation.In addition, both Function Room and Poolside are ideal spaces for business meetings and intimate events. Have all banqueting needs well taken care by a dedicated team delivering quality services at all times. With an ideal location and facilities to match, Shahzan Hotel Kuantan hits the spot in many ways.
All facilities in Shahzan Hotel Kuantan
Others
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
- Dining area
- Set menu dinner
- Set menu lunch
- Snack bar
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
Accessibilty
- Disabled access friendly
- Accessible parking
- Wheelchair accessible
Business Facilities
- Conference room
- Meeting facilities
- Projector
Things to Do
- Outdoor pool
- Sun loungers
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Limited parking
Kids and Pets
- Highchairs
Accommodation Policy & General Information in Shahzan Hotel Kuantan
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Breakfast at the accommodation will be provided from 07:00 - 10:30.
Smoking is prohibited in the accommodation.
Pets are not allowed in the accommodation.
Travel restriction has been eased for National Recovery Plan Phase 2.0 states effective 16 August 2021, guests are required to provide proof of full vaccination in the form of MySejahtera digital certificate when making hotel booking/during check-in at reception. Shahzan Hotel Kuantan is accepting guests who are fully vaccinated and 14 days after receiving the second dose of vaccine
Effective 1st March 2022, guests are required to pay MYR 3 per room per night for Cukai Kelestarian (Sustainability Tax) imposed by the State Government. This is not included in the room rate and will be paid directly at the hotel.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shahzan Hotel Kuantan | 152 |
Number of floors in Shahzan Hotel Kuantan | 14 |
Another facilities in Shahzan Hotel Kuantan | A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast and dinner, Breakfast and lunch |
Frequently asked question in Shahzan Hotel Kuantan
What are available facilities at Shahzan Hotel Kuantan?
There are top facilites at Shahzan Hotel Kuantan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shahzan Hotel Kuantan?
The standard check-in time at Shahzan Hotel Kuantan is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Shahzan Hotel Kuantan provide breakfast?
Yes, Shahzan Hotel Kuantan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Shahzan Hotel Kuantan
Traveloka (1,714)
Other sources (33)
8.4
Very Good
From 1,714 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.2
Meal
8.0
Location
8.5
Service and Facilites
8.2
People often mention about Shahzan Hotel Kuantan
All
Distance to City Center (16)
Family Friendly (11)
Room Space (11)
Bedroom (11)
Taste (11)
Staff Friendliness (10)
Check-in/out Time (9)
Surroundings (8)
Ambiance (8)
Bathroom (8)
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Traveler Reviews Shahzan Hotel Kuantan
Number of reviews per page
20
40
Customer reviews
A***i
Staycation
10.0
/10
Reviewed 9 week(s) ago
Pro: location, kind services. Con: housekeeping per request
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A***h
Staycation
6.2
/10
Reviewed 14 week(s) ago
If you request something, you never get it. Sometimes we book for 2 nights, the receptionist may ask 'oh, did you book for 2 nights?' What question is this? As a receptionist, you won't know how many nights the guest will stay. Don't you make preparations before the guest arrives to check in? I booked a week in advance, you should take note of the request by the guest (ex. high floor, city view room, etc.) but when I arrive to check in, can you tell me next time, I have to remark on the booking for a special request. I already finished remarking when I booked. Please put a receptionist who knows how to work at the front desk. Please improve your front office department!
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Azrul A. R.
Transit
8.2
/10
Reviewed 16 week(s) ago
Everything is ok, take two single bed rooms, only the air conditioner is not cold enough..
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Azrul A. R.
Transit
8.2
/10
Reviewed 16 week(s) ago
Everything is ok, but the air conditioner is not cold enough.
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H***a
Leisure
8.1
/10
Reviewed 18 week(s) ago
This is my second time staying at Shahzan Inn Kuantan. I chose Shahzan Inn because the first time I stayed, the environment was beautiful, the service was good, the room was clean, the room at that price had a fridge and iron and iron board in the room. Very comfortable.
Only this time, there was an unpleasant smell starting from the back parking lot that was paid to the PBT, in the lobby, the level 7 environment and the underground parking.
I hope the hotel can take note of this issue. That's all.
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G***t
Leisure
8.5
/10
Reviewed 18 week(s) ago
Good environment, nice and friendly staff, also the food was great. Thank you
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Mohamad
Transit
8.5
/10
Reviewed 20 week(s) ago
good, just the toilet is narrow. maybe because it's the cheapest room.
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K***L
Staycation
8.7
/10
Reviewed 22 week(s) ago
Unpleasant smell at corridor area (stay at level 9) TV reception is poor in all channels (very limited channels by the way.)
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N***k
10.0
/10
Reviewed 30 week(s) ago
Every time I come to Kuantan, I stay here, the service is the best. My stuff was left behind after 3 days, then I remembered to go to the counter, thank God, the cleaner kept my stuff.
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NN
No Na L.
Leisure
6.7
/10
Reviewed 31 week(s) ago
Lots of dust, not very clean and the quilt cover is torn.
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M***Y
9.4
/10
Reviewed 32 week(s) ago
The air conditioner is very cold, it seems that it can only be adjusted to low or high, the toilet is very clean, and the service is also good
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M***D
Staycation
8.5
/10
Reviewed 33 week(s) ago
Parking is a bit difficult because parking spaces are very limited.
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M***d
8.2
/10
Reviewed 35 week(s) ago
1 of the staff was not professional or friendly which made customer feel offended by her attitude.
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G***a
Staycation
9.1
/10
Reviewed 36 week(s) ago
Toilet not too clean. Room quite small. The view is awesome. I got mosque view. The pool, awesome. Very clean. Not crowded. My kids very hepy. Will repeat
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M***d
9.7
/10
Reviewed 37 week(s) ago
the room is ok... just a little less cold. View of the attractive room facing the mosque. Breakfast is the best.
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M
Muhamad
10.0
/10
Reviewed 40 week(s) ago
Location: in front of the mosque and field, walking distance to tower 188. On Sunday nights there is a rust market in front of it, bundles, even the boys play best in front of it. Hotel breakfast is ok for the price paid. Hotel: The room is clean, there are plenty of pillows, there is an iron, there is water, there is a fridge... it's good. Pool: ok for boys. The staff are clean, the room is polite, they smile even though they look tired. Parking: Please add a disabled compartment for easy wheelchair access. Improvements: Please speed up the checkout system. Long wait at the counter 15-20 min (it's 12 o'clock when many people checkout, so there has to be an improvement to speed it up) Please have a welcome drink in front of the counter. Really tired while waiting for the room.
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1 people find it helpful
ZI
Zulk I.
10.0
/10
Reviewed 43 week(s) ago
Travelling for work. Good location for quick stay within Kuantan City. Clean.
1 people find it helpful
N***i
Staycation
8.8
/10
Reviewed 46 week(s) ago
the staff is ok, the food is ok, the room is comfortable..
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A***l
Staycation
8.7
/10
Reviewed 49 week(s) ago
Nostalgic hotel. Still A+, only the carpet can be upgraded.. the food is good, it's just a slow refill. Keep going, Shahzan!
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1 people find it helpful
R***i
6.0
/10
Reviewed 49 week(s) ago
Aircond problem at one hotel, start check in promised 7pm set, set at 11.30pm. Broken at 2am, last check out at 4am because there is no fan in the room, no aircond is indeed a problem, it's weak with the little kid throwing a tantrum. Those who want to stay here at 2pm don't because the hotel also has no maintenance. The room is cramped, the little kid is stressed.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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