Anantara Grand Hotel Krasnapolsky Amsterdam

In the heart of the city exactly in the Domo, Good location near of everything walking distance highly recommend definitely will come back to this hotel again. Rooms are a good size clean has everything you need.

Great staff, location and service! Will be back again!

Everything to perfection!!!

I am a frequent guest of different properties in the Minor portfolio, and have enjoyed staying at Anantara properties in the past. This was an unexpectedly disappointing stay. The staff were fine but not of the usual Anantara standard. People were generally unwilling to help unless a task was their specific responsibility (e.g., receptionists would tell me to ask someone else if I needed something, guest services would tell me to call X, y, or z extension instead of just connecting me, etc.). The receptionist at check in told me breakfast ran till noon every day and when i showed up for breakfast around 11.15 the next morning, i was told the service ended at 11. My biggest issue was the property itself. Although central, there's not much else to recommend it. Importantly, rooms are advertised as soundproofed and this was absolutely not the case. I could hear the person in the other room coughing, talking on the phone, watching videos, and using the toilet. I am a light sleeper and soundproofed rooms are a major consideration when booking hotels. This really spoiled the experience for me. The room also had weird mechanical sounds every day -- i was in the last rooftop terrace room in the annex and was right next to some sort of mechanical room. Weird place to stick a frequent flyer. Book your next stay elsewhere -- I wanted to try something new with a brand that I trusted. What a mistake!

The best hotel I have ever stayed in. The staff were amazing and so helpful. It"s literally in the centre of Amsterdamn and walking distance to the canals and shops etc. Absolutely amazing hotel.

Great hotel, would stay again.

N/a

Overpriced and mostly non-complimentary, for nearly €500 a night it’s not worth it.

The staff are very friendly and helpful, and the amenities are first rate

Staff was very helpful and nice, on site bar was top notch

We thoroughly enjoyed this hotel. Our room was well-prepared and clean. It was well appointed and the en suite was fantastic. We didn't eat at the the hotel but used the gym which was small, but nevertheless very kept. Everything was clean and the exercise machines were well maintained. The hotel has a nice lobby to sit in and is right in the city centre. All staff seemed very helpful.

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Lovely hotel. Very attractive design. Smells amazing very clean

The hotel is in a great location.. the hotel is clean and very modern.. A good vibe hotel. we stayed in a 6 floor room with a terrance and it was perfect, lots of space, clean and the bed was really comfy. Staff were helpful. Liked that you could only go on the hotel floor that your staying on.. felt very safe. Would definitely recommend this hotel and glad we chose to stay here.

When we arrived early, our room was ready. The front desk had amazing customer service. The restaurant had amazing customer service. Basically, all throughout the hotel was amazing. The location was close to everything we wanted to do (tours, museums, and restaurants)!

The staff are amazing.

Lovely hotel in a fantastic location easy access to everywhere. The hotel itself is lovely, would love to have made use of the spa but was only there for 2 days and there was no early morning availability. Staff are all very friendly. No complaints will definitely stay here again on my next visit.

The staff were amazing and attentive, so many of them around! Very clean and comfortable, guest services went above and beyond to set up birthday decorations for our arrival, just perfect! Will be back for sure. The hotel is right on dam square in the centre of Amsterdam, plenty of shops, restaurants, bars and things to do! 10/10

Beautiful hotel

Amazing service, great spa therapist, very nice and spacious family room