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CitySide Hotel Tauranga
Hotels
9.6
/10
Exceptional
103 reviews
What Guests Say About Their Stay
Chanel
10.0
/ 10
Love the location! This motel is always nice and quiet, very peaceful. Bonus is the free self parking. Rooms and amenities are all new and really nice. Rooms are clean & tidy.
Cindy
10.0
/ 10
The carpark, the entrance/reception, the room are all very clean, very tidy and very well maintained. It is in the city centre but it is quiet and can hardly hear the traffic from our room. Communication from the hotel was efficient, how to check-in after hours was clearly explained. Jamie has been accommodating with our questions and requests. The continental breakfast was filling - toast, cereal, yoghurt, milk, fruits, and a glass of juice. There are plenty of eateries and shops around the hotel.
We had a great 3-day stay, and can't wait to come back in August.
Thank you!
O Cheung Ernest
10.0
/ 10
As I was stuck in evening traffic, I almost missed the manned check-in time which was 18:00. However, I noticed I got reminder messages sent to me through multiple channels such as emails, SMS and Expedia, it was a kind reminder telling me how I can pick up my key card after office hours. At the end I made it on time, so I got to meet with the receptionist and he offered me free milk for my drinks in the room too, very considerate.
In the Area
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16 First Ave, Matapihi, Tauranga City, Bay of Plenty, New Zealand, 3110
Main Facilities
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CitySide Hotel Tauranga Address: Map & Location
16 First Ave, Matapihi, Tauranga City, Bay of Plenty, New Zealand, 3110
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Location
CitySide Hotel Tauranga is located in area / city Matapihi.
About CitySide Hotel Tauranga
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at CitySide Hotel Tauranga.
With all facilities offered, CitySide Hotel Tauranga is the right place to stay.
All facilities in CitySide Hotel Tauranga
Others
Hotel Services
- Express check-out
- Multilingual staff
- Front desk
- Laundry service
Connectivity
- LAN Internet
- Free WiFi
Public Facilities
- Others
- Smoke-free area
Food and Drinks
- Breakfast
General
- Parking
Accommodation Policy & General Information in CitySide Hotel Tauranga
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately NZD 18 per person
- Early check-in is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 2.95 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, mobile payments, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and outdoor lighting
The front desk is open daily from 7:30 AM - 6:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 25
Check-in/Check-out Time
Check-in:
14:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | 14:00 - 18:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at CitySide Hotel Tauranga | 13 |
Number of floors in CitySide Hotel Tauranga | 2 |
Another facilities in CitySide Hotel Tauranga | Express check-out, Multilingual staff, Front desk, Laundry service, LAN Internet |
Frequently asked question in CitySide Hotel Tauranga
What are available facilities at CitySide Hotel Tauranga?
There are top facilites at CitySide Hotel Tauranga such as WiFi. (some may require extra charges)
What Time is Check In & Check Out at CitySide Hotel Tauranga?
Check-in time at CitySide Hotel Tauranga is staring from 14:00 - 18:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does CitySide Hotel Tauranga provide breakfast?
Yes, CitySide Hotel Tauranga provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of CitySide Hotel Tauranga?
CitySide Hotel Tauranga is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does CitySide Hotel Tauranga have?
CitySide Hotel Tauranga has 2 floors.
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More Reviews from Other Guests in CitySide Hotel Tauranga
Other sources (103)
9.6
Exceptional
From 103 reviews
Cleanliness
9.8
Room Comfort
9.4
Service and Facilites
9.4
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Traveler Reviews CitySide Hotel Tauranga
Number of reviews per page
20
40
Top reviews
Chanel
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Love the location! This motel is always nice and quiet, very peaceful. Bonus is the free self parking. Rooms and amenities are all new and really nice. Rooms are clean & tidy.
Cindy
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The carpark, the entrance/reception, the room are all very clean, very tidy and very well maintained. It is in the city centre but it is quiet and can hardly hear the traffic from our room. Communication from the hotel was efficient, how to check-in after hours was clearly explained. Jamie has been accommodating with our questions and requests. The continental breakfast was filling - toast, cereal, yoghurt, milk, fruits, and a glass of juice. There are plenty of eateries and shops around the hotel.
We had a great 3-day stay, and can't wait to come back in August.
Thank you!
Read More
O Cheung Ernest
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
As I was stuck in evening traffic, I almost missed the manned check-in time which was 18:00. However, I noticed I got reminder messages sent to me through multiple channels such as emails, SMS and Expedia, it was a kind reminder telling me how I can pick up my key card after office hours. At the end I made it on time, so I got to meet with the receptionist and he offered me free milk for my drinks in the room too, very considerate.
Read More
Ashish
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Everything is good
Anthony
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Amazing
Dianna
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
What a gem of a hotel! The staff was so welcoming. We had a wonderful breakfast, better than the three other hotels we’ve stayed at on this holiday. The room was clean and the bathroom may have been on the smaller side but it was sparklingly clean and the shower was very roomy. We will plan to stay again next time in Tauranga.
Carter
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Close to restaurants
Peter
Business
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
This place is probably more a Motel rather than Hotel however dont let that deter you away from it.
This was one of the better experiences I have stayed in when it comes to room comfort and staff accommodation.
Check in was easy, everything was explained, the room was clean, bed soft, the lights were awesome and had really thought out features, aircon, tea, coffee, mini fridge.
It was spacious and super well taken care of.
The only issue I had was the continental breakfast, I just wish there were more options to choose from, but it was free with VIP so not much to complain about. Oh and soundproofing, I could hear my neighbours both sideways and above me, but at 9pm onwards, quiet.
Would stay again :)
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Matthew
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Very nice, but room was quite small.
Mark
Business
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
The perfect buisness stay. Clean, friendly, quiet. Great service from Jamie. Thank you.
Sandra
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Check in was easy and professional. Laundry was available. Rooms were comfortable. Breakfast was nice.
Chrissy
Business
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great stay, thank you
Colin J
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Quaint modern hotel and quiet location. Friendly staff, comfortable bed and nice lighting. The night light in the bathroom was a nice amenity.
Jackie
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
lovely room, clean and spacious. Convenient location for us.
Verified traveler
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
We stayed in 5 different hotels during our
entire trip and this 1 was the best for value, comfort, cleanliness and more. It is quiet and safe. You can tell that a lot of thought went into customer convenience and comfort when designing the room. Even though the room is small, it was fine for our needs. The breakfast thaat was included in our booking was minimal, but sufficient (toast, yogurt, fruit cup, juice). Friendly and helpful front desk service. Easy to get to restaurants nearby. Safe and easy parking.
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Yael
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
The hotel was easy to find, plenty of parking spaces, very close to the rooms. The room was beautiful and very clean. It had everything you need and more.
Paul
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Small room with no storage space in bathroom and kitchen area. Bedding and towels were clean, toiletries were good quality but the bed was uncomfortable with massive dip in it.
Wendy
Leisure
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Aroha checked us in with a warm welcome and she was absolutely fantastic!! We aren’t used to the 10 early checkout throughout NZ and she was the first place to offer us 11. (We didn’t even ask elsewhere as most indicated it wasn’t an option.) This was our favorite room so far in our trip. It was new, techy, clean and modern. Easy parking in front, a delicious breakfast delivered to our room and we strolled to the waterfront with access to awesome bars and restaurants all around. Thank you so much, CitySide! Future guests will also surely appreciate your top notch hotel.
Read More
Simon
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Superior accommodation close to the waterfront. Easy access to the best parts of Tauranga. Modern and well presented, this accommodation was easily the best of all those we stayed at in our week long North Island trip. Friendly and helpful host. Would definitely stay here again and highly recommend to others.
Barry
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Loved it
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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