Svalbard Hotell - The Vault

Hotels
9.2
/10
Exceptional
412 reviews

What Guests Say About Their Stay

Haifeng
10.0
/ 10
centre of the town close to everything. nice cozy hotel with nice facility and friendly staff
William
10.0
/ 10
Svalbard Hotell -The Vault was a perfect no-frills base for my six day visit to Svalbard, including each day an activity organised by Svalbard Adventures, with pick up and return from The Vault. The front door is open 24/7, with a usually young member of staff on reception. Access to the room is by code, with a comfortable bed, a very odd TV (which seemed to show the same programmes very day), and an excellent shower. My room did not have a desk, which was awkward. The black out blinds were effective. There was a full buffet breakfast every day in the breakfast room - which became a Sushi and Noodle restaurant in the evening. I tried it on my first evening, the huge menu was surptising given that all food is imported into Svalbard. Most days, except when on the excellent 6 hour glacier cruise, I had lunch in the popular Gruene Cafe, brilliant sandwiches, and interesting people (from 42 countries) to talk to. Evenings, except for the Wilderness Evening with Reindeer Soup, at the Stationen Restaurant opposite the Kronenbourg Pub, good hamburgers. Both a few minutes walk from The Vault.
Maria
10.0
/ 10
I had a fantastic stay at The Vault! The hotel is spotless, comfortable, and in an excellent location. The breakfast room was pretty small and cosy, but I had no issues finding a space, and the food was delicious! The staff were super friendly and helpful. I wouldn't hesitate to stay here again, thank you for a wonderful trip!
In the Area
See Map
Vei 507-01, Svalbard, Norway, 9170

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Svalbard Hotell - The Vault is a good choice when you are visiting Svalbard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Svalbard Hotell - The Vault Address: Map & Location

Vei 507-01, Svalbard, Norway, 9170
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Others Svalbard Hotell - The Vault
Others 2 Svalbard Hotell - The Vault

Discover More About Svalbard Hotell - The Vault

Location


Staying at Svalbard Hotell - The Vault is a good choice when you are visiting Svalbard.

About Svalbard Hotell - The Vault

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Svalbard Hotell - The Vault.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Svalbard Hotell - The Vault is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Svalbard Hotell - The Vault is the right place to stay.

All facilities in Svalbard Hotell - The Vault

Others Svalbard Hotell - The Vault
Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Svalbard Hotell - The Vault

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: NOK 100 per person (one-way)
  • Airport shuttle fee per child: NOK 40 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Svalbard Hotell - The Vault
35
Number of floors in Svalbard Hotell - The Vault
3
Another facilities in Svalbard Hotell - The Vault
Newspaper in lobby, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Svalbard Hotell - The Vault

What are available facilities at Svalbard Hotell - The Vault?
There are top facilites at Svalbard Hotell - The Vault such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Svalbard Hotell - The Vault?
Check-in time at Svalbard Hotell - The Vault is staring from 14:00 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Svalbard Hotell - The Vault provide breakfast?
Yes, Svalbard Hotell - The Vault provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Svalbard Hotell - The Vault?
Svalbard Hotell - The Vault is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Svalbard Hotell - The Vault have?
Svalbard Hotell - The Vault has 3 floors.
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More Reviews from Other Guests in Svalbard Hotell - The Vault

9.2
Exceptional
From 412 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Svalbard Hotell - The Vault

Number of reviews per page
20
40
Top reviews
Haifeng
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

centre of the town close to everything. nice cozy hotel with nice facility and friendly staff
William
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Svalbard Hotell -The Vault was a perfect no-frills base for my six day visit to Svalbard, including each day an activity organised by Svalbard Adventures, with pick up and return from The Vault. The front door is open 24/7, with a usually young member of staff on reception. Access to the room is by code, with a comfortable bed, a very odd TV (which seemed to show the same programmes very day), and an excellent shower. My room did not have a desk, which was awkward. The black out blinds were effective. There was a full buffet breakfast every day in the breakfast room - which became a Sushi and Noodle restaurant in the evening. I tried it on my first evening, the huge menu was surptising given that all food is imported into Svalbard. Most days, except when on the excellent 6 hour glacier cruise, I had lunch in the popular Gruene Cafe, brilliant sandwiches, and interesting people (from 42 countries) to talk to. Evenings, except for the Wilderness Evening with Reindeer Soup, at the Stationen Restaurant opposite the Kronenbourg Pub, good hamburgers. Both a few minutes walk from The Vault.
Read More
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a fantastic stay at The Vault! The hotel is spotless, comfortable, and in an excellent location. The breakfast room was pretty small and cosy, but I had no issues finding a space, and the food was delicious! The staff were super friendly and helpful. I wouldn't hesitate to stay here again, thank you for a wonderful trip!
rami reddy
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent clean rooms and hotel staff are very friendly, they fulfilled all my needs
Ashley
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Convenient spot and a comfortable room. The only real issue is the total absence of anywhere in the room to put things, except for hooks. There are so many spaces for shelves, but no, no shelves, nowhere for toothbrushes, nowhere for underclothes. A tiny shelf next to the bed with about 2 square inches of space. And instead of giving you solid tables, they give you soft ottomans, so you can stack clothes but nothing that requires a level base. That said, it's a nice clean convenient place.
Read More
Lance
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location. Friendly staff. Rooms comfortable. Breakfast buffet was acceptable. For you to know: they only promote excursions from one company since the hotel is apparently owned by the excursion company. Go to Visit Svalbard website or local office to review all available excursion opportunities.
Janet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The people were very friendly. The rooms were very comfortable and quiet. I did ask for a room clean after 3 days and only the bed was made and bathroom wiped down, no clean sheets. It would have been helpful to understand there is a way around the bridge so we didn’t have to lug 50lb bags up and down 16 steps. The breakfast was a food safety horror show. Cold eggs, bacon, sausage, a food inspector’s nightmare. If inspected, it would be shut down.
Read More
Keiko
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I quite like The Vault’s relaxing casual style. Interior of the room is simple but modern twist. Once you used it, feel like home. I like reception area’s free tea and coffee self service. We went out then came back hotel and bit rest at ground floor sofa, then went back shopping again (shopping area is just opposite side of road). We requested same room as our last year’s stay. They gave us that room was very appreciated. The breakfast was reasonable spreads. Centre of Longyearbyen town, very handy for shopping and sightseeing.
Read More
Ka Yin
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Comfortable room, Convenient location, supermarket just opposite
Christine
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel was perfect... clean and quiet, walkable to the main shopping and dining area, and we had a beautiful view of the mountains. Everyone was very nice.
YI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff are welcoming and the breakfast is great. The hotel is in the town centre. But you need to walk a bit and go through a bridge between the airport shuttle bus stop to the hotel door. (Taxi can drive to the hotel door step. ) There is a grey dust spot on my quilt cover.
Haris
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

There is nothing at all i disliked for my stay here at the Vault. I enjoyed my quietness the most. Thank you for everything ❤️
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I have never been to a hotel where you have to take your shoes off at the door. They do provide wool slippers in your room. The local custom dates back to when the coal miners were told to take their shoes off because they were so dirty. The staff was helpful. The breakfast was good. The room was fine. I would use this hotel again
Read More
Alexander
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent location and friendly staff…. Lovely communal area and cozy rooms.
Eric
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent service, nice and clean, good breakfast, great staff.
Eric
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent service, nice and clean, good breakfast, great staff.
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We had an amazing time in Svalbard Polfareren! I’ll never forget the experience. Cozy hotel, great location, yummy breakfast and staffs were friendly and accommodating. Our room was big and had the Mountain View! Shout out to Ana for providing exceptional service! Thank you for helping us all the way! Once again, what a lovely place!
Read More
Norris
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Nice place
XUEBIAO
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Clean Nice hotel with helpful and pleasant staff
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great place, central location, staff were kind and courteous
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Svalbard Hotell - The Vault

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 412 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Svalbard Hotell - The Vault

Number of reviews per page
20
40
Top reviews
Haifeng
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

centre of the town close to everything. nice cozy hotel with nice facility and friendly staff
William
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Svalbard Hotell -The Vault was a perfect no-frills base for my six day visit to Svalbard, including each day an activity organised by Svalbard Adventures, with pick up and return from The Vault. The front door is open 24/7, with a usually young member of staff on reception. Access to the room is by code, with a comfortable bed, a very odd TV (which seemed to show the same programmes very day), and an excellent shower. My room did not have a desk, which was awkward. The black out blinds were effective. There was a full buffet breakfast every day in the breakfast room - which became a Sushi and Noodle restaurant in the evening. I tried it on my first evening, the huge menu was surptising given that all food is imported into Svalbard. Most days, except when on the excellent 6 hour glacier cruise, I had lunch in the popular Gruene Cafe, brilliant sandwiches, and interesting people (from 42 countries) to talk to. Evenings, except for the Wilderness Evening with Reindeer Soup, at the Stationen Restaurant opposite the Kronenbourg Pub, good hamburgers. Both a few minutes walk from The Vault.
Read More
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a fantastic stay at The Vault! The hotel is spotless, comfortable, and in an excellent location. The breakfast room was pretty small and cosy, but I had no issues finding a space, and the food was delicious! The staff were super friendly and helpful. I wouldn't hesitate to stay here again, thank you for a wonderful trip!
rami reddy
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent clean rooms and hotel staff are very friendly, they fulfilled all my needs
Ashley
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Convenient spot and a comfortable room. The only real issue is the total absence of anywhere in the room to put things, except for hooks. There are so many spaces for shelves, but no, no shelves, nowhere for toothbrushes, nowhere for underclothes. A tiny shelf next to the bed with about 2 square inches of space. And instead of giving you solid tables, they give you soft ottomans, so you can stack clothes but nothing that requires a level base. That said, it's a nice clean convenient place.
Read More
Lance
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location. Friendly staff. Rooms comfortable. Breakfast buffet was acceptable. For you to know: they only promote excursions from one company since the hotel is apparently owned by the excursion company. Go to Visit Svalbard website or local office to review all available excursion opportunities.
Janet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The people were very friendly. The rooms were very comfortable and quiet. I did ask for a room clean after 3 days and only the bed was made and bathroom wiped down, no clean sheets. It would have been helpful to understand there is a way around the bridge so we didn’t have to lug 50lb bags up and down 16 steps. The breakfast was a food safety horror show. Cold eggs, bacon, sausage, a food inspector’s nightmare. If inspected, it would be shut down.
Read More
Keiko
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I quite like The Vault’s relaxing casual style. Interior of the room is simple but modern twist. Once you used it, feel like home. I like reception area’s free tea and coffee self service. We went out then came back hotel and bit rest at ground floor sofa, then went back shopping again (shopping area is just opposite side of road). We requested same room as our last year’s stay. They gave us that room was very appreciated. The breakfast was reasonable spreads. Centre of Longyearbyen town, very handy for shopping and sightseeing.
Read More
Ka Yin
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Comfortable room, Convenient location, supermarket just opposite
Christine
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hotel was perfect... clean and quiet, walkable to the main shopping and dining area, and we had a beautiful view of the mountains. Everyone was very nice.
YI
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Staff are welcoming and the breakfast is great. The hotel is in the town centre. But you need to walk a bit and go through a bridge between the airport shuttle bus stop to the hotel door. (Taxi can drive to the hotel door step. ) There is a grey dust spot on my quilt cover.
Haris
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

There is nothing at all i disliked for my stay here at the Vault. I enjoyed my quietness the most. Thank you for everything ❤️
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I have never been to a hotel where you have to take your shoes off at the door. They do provide wool slippers in your room. The local custom dates back to when the coal miners were told to take their shoes off because they were so dirty. The staff was helpful. The breakfast was good. The room was fine. I would use this hotel again
Read More
Alexander
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent location and friendly staff…. Lovely communal area and cozy rooms.
Eric
icon-Leisure
Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent service, nice and clean, good breakfast, great staff.
Eric
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent service, nice and clean, good breakfast, great staff.
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We had an amazing time in Svalbard Polfareren! I’ll never forget the experience. Cozy hotel, great location, yummy breakfast and staffs were friendly and accommodating. Our room was big and had the Mountain View! Shout out to Ana for providing exceptional service! Thank you for helping us all the way! Once again, what a lovely place!
Read More
Norris
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Nice place
XUEBIAO
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Clean Nice hotel with helpful and pleasant staff
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great place, central location, staff were kind and courteous
Number of reviews per page
20
40