Summit Ridge Tagaytay

客房非常的差！！窗户隔音基本上是没有（应该是这40年来住到隔音最差的饭店！！），想象你躺在马路边的感觉，服务人员态度ok，

The place was clean newly renovated… concerns are easy to solve … people are kind.. just add more options on breakfast buffet

Buffet breakfast was bad, cold food, fruit flies all over the desserts and food selections are not so good. The gym has no water or towels, carpet was so old. The room door’s paint were peeling off, the balcony rail’s were chipped off. The towels were old and worn out. It’s not white anymore. The only thing nice about the hotel was their proximity to all the restaurants and bars and the staff were all ready to help and responsive.

⭐⭐⭐ Great Views, But Needs Some TLC Summit Ridge Hotel has a lot going for it — the location is excellent and it offers great value for the price. The view of Taal Volcano from our room was truly breathtaking, easily the highlight of our stay. The lobby is clean and well-maintained, giving a good first impression. Unfortunately, that's where the upkeep seems to end. The elevator has a lovely glass window meant to showcase views of Taal Lake, but it was so dirty/foggy that you couldn't actually see through it — a missed opportunity given the location. The hallways leading to the rooms were also showing their age, with visible wear and tear. A fresh coat of paint and some minor repairs would go a long way in matching the quality of the room views and lobby. Bottom line: if you're after that unbeatable Taal Volcano view without breaking the bank, Summit Ridge delivers. Just don't expect five-star polish throughout — the common areas could use some attention to match the promise of that lobby entrance.

Location of the hotel is perfect especially if you want to sightsee in Tagaytay as well as great food places within walking distance. Pool was very nice and had sun loungers which we used. Communication with the staff wasn’t the greatest, prior to booking I had sent messages and no replies. During our stay, we had to call the front desk numerous times for laundry service, which we used and paid extra for same-day service. However one of our trousers were completely stained with yellow after receiving our clothes from the laundry service, which we then followed up with the front desk who stated they were following this up on multiple occasions with no outcome. The laundry staff stated the stain was due to pen ink, however this was clearly not the case as it was multiple large yellow/orange stains (prior to this there were no stains). The next day and our check out day, they attempted to fix and get the stains off the trousers however the trousers were the same and they gave the trousers back wet. No refund or compensation for this incident was given.

Breakfast was great

High noise from the road even at the 5th floor. Cable tv not working, no complimentary drinking water provided

Buffet breakfast was really good everyday.

Nice place

Very old property!

Great with pets.

The place is ok. I’ll give it 5 out of 10. Staff are friendly but the rooms need more care. No hot water in the shower, no lotion, old tv remote, need new batteries, and the AC leaked in our bedroom. The breakfast buffet not bad.

値段下げてほしい

Hotel room is clean and spacious. Nice location and view.

All good

Pets are not free

Avoid the hassle. I do not recommend Summit Ridge for a staycation. Pros: Location. Strategically located near Tagaytay attractions, with an adjacent mall for quick needs. Cons: 1. STAFF HAS NO SENSE OF URGENCY. Checked in at 11:00 AM for 4 rooms (8 pax w/ 3 seniors). Promised an update once rooms were ready. By 2:00 PM (check-in time), no rooms were available despite 8 staff at the desk. I watched them accommodate 11 other guests, then I stood in front of them from 2:16–2:25 PM just to follow up. Only when their “sir” arrived at 2:29 PM did they act. We got all rooms at 2:49 PM; but one key didn’t work and needed validation by 2:56 PM. 2. NO TOWELS. None provided upon check-in; had to request for all 4 rooms. 3. BREAKFAST IS BASIC; SERVICE IS SUBPAR. Arrived 7:35 AM (6–9 AM service), no seats available. They offer to set up tables outside with no urgency; followed up by 7:50 AM for us to be seated. NEW attendant didnt know we're waiting! Intentional or not, only our table has NO knives, with smaller utensils. Staff isnt checking the buffet table; I had to request for coffee and butter to refill. 4. ELEVATORS ARE OLD. Both visibly rusty and creaking; only 1 elevator working on Day 2. 5. POOL HAS TOO MUCH CHLORINE. Strong odor; almost not swimmable. Nearby hotels have better, heated pools. 6. HOUSEKEEPING DID NOT REFILL TOILETRIES. No replenishment on Day 2; had to buy from nearby store. Written based on actual experience. No proper apology or compensation given.

The property needs a refresh, towels are a little bit over used... Staff were ok...

The view and breakfast was great but the rooms and

We had to kill a large cockroach in the room the first night of the stay. There was no hot water in either the shower or the hand wash basin and we had to shower in tepid water. The shower door did not close and water flooded out onto the bathroom floor creating a situation in which it was easy to slip. We informed the staff of these situations on 2 occasions ... after the second complaint an engineer was sent to fix the hot water situation but was unable to find the problem. There was no attempt to remedy the problem with the shower door.