Embassy Suites by Hilton San Juan Hotel and Casino

La pasamos expectacular. Staff was hepful and friendly. We loved our stay at the hotel.

Excelente servicio. El desayuno me encanto porque habia variedad de todo. Las facilidades y el trato de los empleados. Todo brutal. Altanente recomendado.

Everything was excellent except two situations. First one, with a guest that in my opinion the staff should have handled it mor aggressively. An individual at the pool started a fight and it took them abou 30 minutes to get full control of the situation. Instead of remove the individual, they kept trying to calm him down with no success. All this while small children watching this. The other one was that music at the lobby was very loud until 2AM and due the way the rooms face into that area, specially the lower floors, it was really hard to sleep. Thats the only reason I'm giving 4 stars.

The property was convenient to walk to the beach. The kids enjoyed the pool and the room was perfect for our family of five.

Good service but after my first night did clean the room next day and did not provide more towels until I requested. But overall is ok.

Na

The Embassy Suites is a beautiful facility with great amenities. It is clean, the breakfast menu is very nice, the room was clean, the pool was outstanding.

Family of 5 really enjoyed. Very walkable. Beach, food, bar, pharmacy all within walking distance. 25 mins from rainforest, 25 mins from old San Juan

Loved the property!!!!!!!! Only to have more time there

Excellent Hotel especially at the price point. Plenty of restaurants near by. Beach is 5 minute walk, with chairs and umbrellas provided by embassy suites at the beach.

My family and I have an amazing 7 days , the food, environment, pool and Rainforest experience was an unforgettable experience

This hotel is located 10 minutes - walking distance from one of the most beautiful beaches in the world. The staff is attentive and the cleaning service of room outstanding Local restaurants really close and other shops Breakfast every morning is a delight It is my top choice when traveling to Puerto Rico

the staff all the workers in hotel 🏨

Excellent service. Convenient location near airport. Clean rooms and large pool great for families.

Fue una gran experiencia. Un lugar tranquilo y agradable.

Fantastic Stay at Embassy Suites by Hilton San Juan! Our stay at the Embassy Suites by Hilton San Juan was nothing short of amazing. From the moment we walked in, we were greeted with warm hospitality and excellent service. The staff was professional, friendly, and always ready to help with a smile. The suite was spacious, clean, and perfect for our family of five. Having a separate living area with a pull-out sofa made all the difference, and the beds were incredibly comfortable. The daily complimentary breakfast was a highlight — freshly made omelets, local fruits, and plenty of choices to start the day right. The evening reception with free drinks and snacks was also a great touch. The hotel is just a short walk to the beach, and having beach chairs and towels included made it super convenient. The pool area was well-maintained and fun for both kids and adults. We also appreciated how close it was to the airport, restaurants, and attractions in San Juan. Overall, we had a wonderful experience and would absolutely stay here again. Highly recommend for families, couples, or anyone looking for comfort, convenience, and great service in Puerto Rico!

Was a nice a relaxing place to stay.

The staff is always courteous and helpful.

Great Location!!!!

Nice hotel