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Makkah Clock Royal Tower, A Fairmont Hotel
Hotels
8.4
/10
Very Good
975 reviews
What Guests Say About Their Stay
H***l
10.0
/ 10
comfortable hotel, direct access to shopping center, closest to the harom mosque
See original
MAULANA YUSUF ALAMSYAH
10.0
/ 10
Hotel with the best view in the world, direct view of the Kaabah, this residential suites room with a view of the Kaabah is extraordinary, very suitable for bringing the family, the breakfast is also different if we choose this room, it should be on M2 for breakfast, especially for the residential suites breakfast on the 29th floor, restaurant which has a direct view of the Grand Mosque and parts of the Kaabah as well as the extraordinary city of Mecca, Jabal Nur is also visible, basically the best hotel in Mecca 👍🏻.
See original
Saud
10.0
/ 10
Our stay at the Makkah Royal Clock Tower Fairmont was wonderful. The location was perfect, safe, convenient, and just steps away from the Haram. The view from our room was breathtaking, and we truly enjoyed it every day. The hotel sits above a quiet shopping center, which made it easy to find anything we needed without the crowds.
The room was comfortable, the bed was clean and cozy, and everything felt well-maintained. The staff made us feel welcome, and the overall atmosphere was peaceful. We all enjoyed our time here and would gladly stay again. Highly recommended for anyone visiting Makkah!
sadia
10.0
/ 10
It is a great property and lived up to its reputation. The rooms were very comfortable and clean and kitted out with very modern facilities. The breakfast was fantastic. I got a Haraam view room and it was so worth it. Was a very special stay.
The staff were all very helpful and polite. The one thing I would say is that the room service line took forever to answer and pick up. I appreciate it is a busy hotel and apparently there is a way to order online as well. However, that option is not at all obvious or working. I was able to go online using a QR code and access the menu but there was no way to order online even though the staff were saying there is. As a result I had to stay on the room service hold line for nearly 30 mins.
Aside from this minor hiccup, it was a great stay. I would highly recommend to others and also go again myself if the occasion arose.
Muhammad
10.0
/ 10
We loved our stay there. The staff was very nice when we checked in the person name. Muhammad was at the counter. He was exceptionally good. He spoke very good English and took care of us. I would definitely stay there again. Best hotel experience.
In the Area
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King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Mecca, Makkah, Saudi Arabia, 21955
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Makkah Clock Royal Tower, A Fairmont Hotel
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What's around Makkah Clock Royal Tower, A Fairmont Hotel
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Mecca, Makkah, Saudi Arabia, 21955
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Discover More About Makkah Clock Royal Tower, A Fairmont Hotel
Location
Makkah Clock Royal Tower, A Fairmont Hotel is located in area / city Mecca.
About Makkah Clock Royal Tower, A Fairmont Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Makkah Clock Royal Tower, A Fairmont Hotel exclusively for you.
Makkah Clock Royal Tower, A Fairmont Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Makkah Clock Royal Tower, A Fairmont Hotel.
All facilities in Makkah Clock Royal Tower, A Fairmont Hotel
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
Things to Do
- Shops
- Spa
- Health club
- Shops
- Library
General
- Smoking area
- Banquet
- Ballroom
- Reception hall
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Kids club
- Children games
Food and Drinks
- Breakfast
- Snack bar
Transportation
- Limo or town car service
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Makkah Clock Royal Tower, A Fairmont Hotel
Important Note
Please ensure that you have checked and fulfilled all travel requirements applicable to your destination and purpose of travel. For Umrah and Hajj travelers, it is advisable to regularly check the updated regulations from the relevant government.
- Fee for buffet breakfast: approximately SAR 140 for adults and SAR 70 for children
- Fee for in-room wireless internet: SAR 0 per day (rates may vary)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: SAR 250.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property uses a grey water recycling system
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.
Hotel only accepts guests with minimum age of 16
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Makkah Clock Royal Tower, A Fairmont Hotel | 1650 |
Number of floors in Makkah Clock Royal Tower, A Fairmont Hotel | 60 |
Another facilities in Makkah Clock Royal Tower, A Fairmont Hotel | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Makkah Clock Royal Tower, A Fairmont Hotel
What are available facilities at Makkah Clock Royal Tower, A Fairmont Hotel?
There are top facilites at Makkah Clock Royal Tower, A Fairmont Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Makkah Clock Royal Tower, A Fairmont Hotel?
The standard check-in time at Makkah Clock Royal Tower, A Fairmont Hotel is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Makkah Clock Royal Tower, A Fairmont Hotel provide breakfast?
Yes, Makkah Clock Royal Tower, A Fairmont Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Makkah Clock Royal Tower, A Fairmont Hotel?
Makkah Clock Royal Tower, A Fairmont Hotel is a 5.0-star hotel.
How many floors does Makkah Clock Royal Tower, A Fairmont Hotel have?
Makkah Clock Royal Tower, A Fairmont Hotel has 60 floors.
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More Reviews from Other Guests in Makkah Clock Royal Tower, A Fairmont Hotel
Overall Ratings & Reviews Makkah Clock Royal Tower, A Fairmont Hotel
Traveloka (75)
Other sources (900)
8.4
Very Good
From 900 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Makkah Clock Royal Tower, A Fairmont Hotel
Number of reviews per page
20
40
Top reviews
Saleem
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It’s pretty clean and so help full stuff
Saud
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our stay at the Makkah Royal Clock Tower Fairmont was wonderful. The location was perfect, safe, convenient, and just steps away from the Haram. The view from our room was breathtaking, and we truly enjoyed it every day. The hotel sits above a quiet shopping center, which made it easy to find anything we needed without the crowds.
The room was comfortable, the bed was clean and cozy, and everything felt well-maintained. The staff made us feel welcome, and the overall atmosphere was peaceful. We all enjoyed our time here and would gladly stay again. Highly recommended for anyone visiting Makkah!
Read More
Amira
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent service also got a upgrade happy with everything
ADAM
Business with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
❤️
sadia
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It is a great property and lived up to its reputation. The rooms were very comfortable and clean and kitted out with very modern facilities. The breakfast was fantastic. I got a Haraam view room and it was so worth it. Was a very special stay.
The staff were all very helpful and polite. The one thing I would say is that the room service line took forever to answer and pick up. I appreciate it is a busy hotel and apparently there is a way to order online as well. However, that option is not at all obvious or working. I was able to go online using a QR code and access the menu but there was no way to order online even though the staff were saying there is. As a result I had to stay on the room service hold line for nearly 30 mins.
Aside from this minor hiccup, it was a great stay. I would highly recommend to others and also go again myself if the occasion arose.
Read More
Alia
Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
When I checked in I was given a very small corner room with three beds tightly packed next to each other with no space between beds to pass through. No night stands were next to any beds. It felt like sardines stacked there. I had a for booking for three adults. I went back to the check in desk and the deputy manager changed the room to an adjacent room that had more space and furniture. I don’t know why the first employee didn’t check us in the room we booked originally since it was available. Also the first room bathroom was smelling like cigarettes although it’s a smoke free property. Additionally we asked for a white flat sheet to use under the fleece blanket they gave us for the extra bed or an extra comforter. They kept bringing a wrong item (another fleece blanket). I kept calling and explaining that a need a white flat sheet. In the end they brought nothing and ignored my request. Over all we had a nice stay except for the misfortunate events in the beginning that I wouldn't expected from The Fairmont.
Read More
Latif
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Always feels like a home :) Inshallah can come back again.
Mohammed
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
very good
Ahmed
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great Location, great everything
Muhammad
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We loved our stay there. The staff was very nice when we checked in the person name. Muhammad was at the counter. He was exceptionally good. He spoke very good English and took care of us. I would definitely stay there again. Best hotel experience.
Khadija
Business Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good
Ahmad
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Unprofessional staff
Bander
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I recently stayed at the Fairmont Makkah in a Fairmont Gold Junior Suite, and while the location and the room itself were lovely, the service left a lot to be desired. Despite requesting an early check-in, we ended up waiting around two and a half hours before getting access to our room. The dedicated Gold lounge was under renovation, and the temporary reception area had issues with air conditioning. While the staff was polite, they weren’t very accommodating.
In-room dining was another disappointment. Our dinner arrived late and incorrect, and when we tried to contact the staff to fix the order, we received no prompt response. Although they promised to send the missing items, nothing ever arrived, and there was no follow-up or apology.
When we checked out, the Gold lounge was finally open, but we faced difficulties getting a refund for the incorrect charges. The process was slow, and despite leaving my account details, I still haven’t received the refund hours later. While the food was delicious, the service experience was far from what I expected from a hotel of this caliber. Sadly, I don’t think I will repeat my stay in the future.
Read More
MOUSA
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
من احسن الفنادق التي سكنتها السويت كبير وفاخر قريب من الحرم الفطور ممتاز
Ahmed
Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I have full pictures of my room. Grime all over the shower, dirty coffee tray, tore duvets on both beds. And we complained to the hotel staff and management and its been 3 weeks after we left and noone even bothered to come back to us
Ibrahim
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great place and great service and staff
Mohammad Zunayed
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was a great experience.
Tarik
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It was good just they did not come clean the room only there for 2 days
KFM
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was good but just parking was a big issue it was not included i didn't know when i come they said per night 250 riyal i have to pay if they improve this that will be great
Fatouma
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I picked this hotel mainly because it’s so close to the Haram, but I didn’t realise how great it actually was until I arrived and stayed during my Umrah. It honestly went above and beyond what I expected.
The location couldn’t be better—just a short walk to the Haram, which made it super easy to get to prayers and do everything without feeling rushed or worn out, even when it was really busy.
What really made the difference for me was the service. The staff were genuinely kind and welcoming, always happy to help with anything. You can tell they really care about making your stay comfortable, and that meant a lot to me.
Read More
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews Makkah Clock Royal Tower, A Fairmont Hotel
Traveloka (75)
Other sources (900)
8.4
Very Good
From 900 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Makkah Clock Royal Tower, A Fairmont Hotel
Number of reviews per page
20
40
Top reviews
Saleem
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It’s pretty clean and so help full stuff
Saud
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Our stay at the Makkah Royal Clock Tower Fairmont was wonderful. The location was perfect, safe, convenient, and just steps away from the Haram. The view from our room was breathtaking, and we truly enjoyed it every day. The hotel sits above a quiet shopping center, which made it easy to find anything we needed without the crowds.
The room was comfortable, the bed was clean and cozy, and everything felt well-maintained. The staff made us feel welcome, and the overall atmosphere was peaceful. We all enjoyed our time here and would gladly stay again. Highly recommended for anyone visiting Makkah!
Read More
Amira
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Excellent service also got a upgrade happy with everything
ADAM
Business with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
❤️
sadia
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It is a great property and lived up to its reputation. The rooms were very comfortable and clean and kitted out with very modern facilities. The breakfast was fantastic. I got a Haraam view room and it was so worth it. Was a very special stay.
The staff were all very helpful and polite. The one thing I would say is that the room service line took forever to answer and pick up. I appreciate it is a busy hotel and apparently there is a way to order online as well. However, that option is not at all obvious or working. I was able to go online using a QR code and access the menu but there was no way to order online even though the staff were saying there is. As a result I had to stay on the room service hold line for nearly 30 mins.
Aside from this minor hiccup, it was a great stay. I would highly recommend to others and also go again myself if the occasion arose.
Read More
Alia
Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
When I checked in I was given a very small corner room with three beds tightly packed next to each other with no space between beds to pass through. No night stands were next to any beds. It felt like sardines stacked there. I had a for booking for three adults. I went back to the check in desk and the deputy manager changed the room to an adjacent room that had more space and furniture. I don’t know why the first employee didn’t check us in the room we booked originally since it was available. Also the first room bathroom was smelling like cigarettes although it’s a smoke free property. Additionally we asked for a white flat sheet to use under the fleece blanket they gave us for the extra bed or an extra comforter. They kept bringing a wrong item (another fleece blanket). I kept calling and explaining that a need a white flat sheet. In the end they brought nothing and ignored my request. Over all we had a nice stay except for the misfortunate events in the beginning that I wouldn't expected from The Fairmont.
Read More
Latif
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Always feels like a home :) Inshallah can come back again.
Mohammed
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
very good
Ahmed
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great Location, great everything
Muhammad
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We loved our stay there. The staff was very nice when we checked in the person name. Muhammad was at the counter. He was exceptionally good. He spoke very good English and took care of us. I would definitely stay there again. Best hotel experience.
Khadija
Business Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good
Ahmad
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Unprofessional staff
Bander
Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I recently stayed at the Fairmont Makkah in a Fairmont Gold Junior Suite, and while the location and the room itself were lovely, the service left a lot to be desired. Despite requesting an early check-in, we ended up waiting around two and a half hours before getting access to our room. The dedicated Gold lounge was under renovation, and the temporary reception area had issues with air conditioning. While the staff was polite, they weren’t very accommodating.
In-room dining was another disappointment. Our dinner arrived late and incorrect, and when we tried to contact the staff to fix the order, we received no prompt response. Although they promised to send the missing items, nothing ever arrived, and there was no follow-up or apology.
When we checked out, the Gold lounge was finally open, but we faced difficulties getting a refund for the incorrect charges. The process was slow, and despite leaving my account details, I still haven’t received the refund hours later. While the food was delicious, the service experience was far from what I expected from a hotel of this caliber. Sadly, I don’t think I will repeat my stay in the future.
Read More
MOUSA
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
من احسن الفنادق التي سكنتها السويت كبير وفاخر قريب من الحرم الفطور ممتاز
Ahmed
Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I have full pictures of my room. Grime all over the shower, dirty coffee tray, tore duvets on both beds. And we complained to the hotel staff and management and its been 3 weeks after we left and noone even bothered to come back to us
Ibrahim
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great place and great service and staff
Mohammad Zunayed
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was a great experience.
Tarik
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
It was good just they did not come clean the room only there for 2 days
KFM
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was good but just parking was a big issue it was not included i didn't know when i come they said per night 250 riyal i have to pay if they improve this that will be great
Fatouma
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I picked this hotel mainly because it’s so close to the Haram, but I didn’t realise how great it actually was until I arrived and stayed during my Umrah. It honestly went above and beyond what I expected.
The location couldn’t be better—just a short walk to the Haram, which made it super easy to get to prayers and do everything without feeling rushed or worn out, even when it was really busy.
What really made the difference for me was the service. The staff were genuinely kind and welcoming, always happy to help with anything. You can tell they really care about making your stay comfortable, and that meant a lot to me.
Read More
Number of reviews per page
20
40