Best Western Inverness Palace Hotel & Spa

Hotels
8.4
/10
Very Good
902 reviews

What Guests Say About Their Stay

Mary
10.0
/ 10
Hotel is in an excellent location. The room we had was overlooking the river and castle so we were very lucky. We were going to a show at the Eden Court theatre which was only a short walk away. My only criticism is the lack of parking for guests staying at the hotel.
miss l
10.0
/ 10
Great location. Hotel is beautifully clean and cosy. Only issue maybe was the parking situation. Only a few spaces available that we never managed to park in. There were a few parking spaces a few minutes walk away that had been allocated for the hotel but not ideal if you’re elderly or disabled. Overall a very happy customer who had a relaxing stress free stay.
Amy
10.0
/ 10
Really love check in lady, Ale, plus I loved the steam room / sauna. All you need on a cold day in Scotland! Clean rooms, everything you need.
In the Area
See Map
8 Ness Walk, Highland, Scotland, IV3 5NG

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Best Western Inverness Palace Hotel & Spa is a good choice when you are visiting Highland. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Inverness Palace Hotel & Spa

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8 Ness Walk, Highland, Scotland, IV3 5NG
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Discover More About Best Western Inverness Palace Hotel & Spa

Location


Staying at Best Western Inverness Palace Hotel & Spa is a good choice when you are visiting Highland.

About Best Western Inverness Palace Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Inverness Palace Hotel & Spa exclusively for you.

Get precious and unforgettable moment during your stay at Best Western Inverness Palace Hotel & Spa.

All facilities in Best Western Inverness Palace Hotel & Spa

Others Best Western Inverness Palace Hotel & Spa
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Things to Do

  • Indoor pool
  • Spa
  • Sauna
  • Steam room

General

  • Parking
  • Swimming pool
  • Fireplace in lobby
  • Banquet

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Children games

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Inverness Palace Hotel & Spa

Important Note
  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Best Western Inverness Palace Hotel & Spa
110
Number of floors in Best Western Inverness Palace Hotel & Spa
4
Another facilities in Best Western Inverness Palace Hotel & Spa
Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service

Frequently asked question in Best Western Inverness Palace Hotel & Spa

What are available facilities at Best Western Inverness Palace Hotel & Spa?
There are top facilites at Best Western Inverness Palace Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Inverness Palace Hotel & Spa?
The standard check-in time at Best Western Inverness Palace Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Best Western Inverness Palace Hotel & Spa provide breakfast?
Yes, Best Western Inverness Palace Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Best Western Inverness Palace Hotel & Spa

8.4
Very Good
From 902 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.0

Service and Facilites

8.6

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Traveler Reviews Best Western Inverness Palace Hotel & Spa

Number of reviews per page
20
40
Top reviews
Mary
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel is in an excellent location. The room we had was overlooking the river and castle so we were very lucky. We were going to a show at the Eden Court theatre which was only a short walk away. My only criticism is the lack of parking for guests staying at the hotel.
Verified traveler
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a lovely room albeit with scaffolding outside our window Leisure facilities were very nice and helpful staff
miss l
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Hotel is beautifully clean and cosy. Only issue maybe was the parking situation. Only a few spaces available that we never managed to park in. There were a few parking spaces a few minutes walk away that had been allocated for the hotel but not ideal if you’re elderly or disabled. Overall a very happy customer who had a relaxing stress free stay.
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Francis
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff and great facilities would recommend
Stephen
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The noise from the gym & pool downstairs was loud, if a light sleeper this is not the place for you if you get a room near pool.
Amy
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really love check in lady, Ale, plus I loved the steam room / sauna. All you need on a cold day in Scotland! Clean rooms, everything you need.
Irene
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

As per email received all works are done so why is there scaffolding out the front defeats the "free upgrade of a riverside views". Booked for a bar meal we put into restaurant where to be honest a very limit choice of food was offered
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really wonderful hotel and the staff are so attentive, kind and friendly. They make you welcome right from the time you arrive. Rooms were exceptionally clean. We had a wonderful stay and will certainly be returning.
Kristan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Only stayed two nights and it should have been way more! They got me in for a massage and it was fabulous. Pool and facilities are to die for! Hot tub could be hotter. Our room was INCREDIBLE and had a beautiful view of the river!! Absolutely will be booking more BW hotels because we had such a grand time here.
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved the stay
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The property was beautiful and the staff at reception were great. The only thing I was disappointed in was the parking. I chose this hotel because it offered free onsite parking. There was no parking available when we arrived and were told we had to find street parking. I was not familiar with the area and this is stressful, hoping the car will be alright and we won't have to walk far. Thankfully there was a gentlemen helping with parking who showed us where to go. I just wish we could have parked in the lot like we thought when we booked.
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Morgan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent staff and facilities just a few minor flaws in the finishing touches of the room such as holes in the walls, scuffs and displaced lino flooring. Overall an excellent trip, good food, great cocktails and access to the spa facilities made the trip special. Would recommend ❤️
Irene
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Parking is an issue
Jennifer
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was very noisy. All you heard were thle treadmill. There was a lot of hair on the walls of the bathtub/shower.
Kevin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great stay
Olubunmi
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff, excellent quality facilities. Fantastic food
Robin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything here was terrific, even the parking situation worked out fine in spite of the limited off-street spaces available (we parked within a block on-street both nights with no issues). Best gym facility of the seven 4star properties we stayed in during our time in Scotland. Very helpful, pleasant staff, comfortable room, lovely location.
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morris
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room we had 308 was extremely hot and noisy from kitchen extraction fans.
Scott
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Every thing great only thing need more parking space
Verified traveler
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Lovely hotel with great pool and spa area. Unfortunately, we did not sleep due to the noise from the floorboards from the room above us. It was very loud and could hear every step they were taking. The noise was the same in the hallway. There is very limited parking for the size of the hotel, they can give you a permit for a car park that is a further walk away. Overall a nice looking hotel but due to the lack of sleep I would not return.
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Number of reviews per page
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