American Inn and Suites Houghton Lake

Convenient location for work in the Houghton / Higgins area. Rooms are nothing fancy, but clean and bed was reasonably comfortable.

All the employees were super helpful and very nice to me n my son

pleasant and clean hotel

Was good nice size room good bed king was good size they just need some to clean snow other that great stay good size pool to

Nice place. Friendly staff.

Clean and well kept. Great deal for the price.

Did an overnight stay and the hotels was affordable, clean, and comfortable.

Stacy at the front desk was great. Warm greeting, friendly, helpful and very kind. The exit door at the end off the hallway was not secure. No exercise room. Stay was fine.

Stay here every year...NO GOUGING ON EVENTS

Room was freezing and heater wasn’t working; front desk fixed for us. Shower water was also freezing, even after running for 20 min- knob was installed incorrectly. Breakfast items included, coffee, tea, juice, waffles, cereal, oatmeal, bagels, yogurt, and mini muffins. Hot tub was nice, but found the pool to be cold as well. On our second night using the pool, we found two poops on the floor- not sure if it was from a child or dog. Hotel is pet friendly for an additional fee. The manager didn’t want to discuss our concerns with us because she said they had already offered to move us to another room- the room was on the second floor with no elevator, and I have mobility/disability issues, which I shared with the staff member when I checked in, so they already knew I couldn’t stay on the second floor. The beds were nice but I wouldn’t stay again.

Laundry in house, but no soap or supplies available! Had to go to Dollar General a mile and a half away.

Great for overflow guests. Very accommodating staff.

Friendly staff and clean rooms that were fully stocked towels, toilet paper etc.

The property was very clean. The bed was slightly comfortable. It could stand to be replaced. Breakfast was minimal for a continental breakfast however, it was still good. We would stay there again.

Pool & spa were awesome for the relaxation. Bed is very soft & comfortable. Hotel was very clean & maintained although might to hard to notice at nighttime considering how far off the road it is. A few minor issues we encountered that I won’t list on here cause I forgot to mention to the staff before I left & don’t think that’s fair to list it on here.

Over all not bad hot tub and pool was a little out of date but a lot better than the last hotel we stayed in I give it 5 stars

Great

They are really accommodating, rooms are super clean, and its beautiful that ive only been there a few times and they know me by name

Needs a lighted sign at the entrance on the main road

Great pool and hot tub.