大急流城市中心貝蒙特套房飯店

They had a lot of stuff for my kids to do

The staff is awesome

Staff demeanor, not pleasant or courtesy. No ice, could not get a water from machine, Barely hot water to shower with, bathroom and tub very poor condition, or quality, breakfast juice terribly watered down. 1-2 am check-ins loud and noisy in halls.

The pool was dirty, the game room was a room with games in it but non worked and you need a separate key, the elevator shakes back and forth violently, and the placement of the door to the bathroom is questionable. Bring power strips as there aren't many chargers.

I want to start by saying that our room was very clean & comfortable! The staff we did encounter was friendly! However, the hotel is in a weird area. It’s sort of industrial & rundown with people lurking. Seems there are a lot of long term residents living at this property. The property is clearly older and rundown. Hallway carpets stained, room doors with huge holes & missing handles due to police activity, breakfast was plain bagels, white bread, packets of instant oatmeal & donut holes. Breakfast felt more like a punishment than a way you’d want to start your day. There was never a luggage cart so we resorted to using the wheelchair in the lobby to transport our things to/from the room. This was an inexpensive one night stay for a concert we were attending nearby! Location was convenient to the arena. Someone was being arrested in the parking lot the night we were returning from the concert. The pool area is odd. Appears to have been a nice property back in its day but her age is showing. If you’re in the area for one night, then this isn’t the worst I’ve seen.

The room had nothing in it, no soaps for hand washing, nothing. Air conditioner was squicking bad. It's not a pleasnt sight to see a pooled filled in with dirt and old fencing out our window. Smelled like heavy smoke and the floor was bleeding water when pressed on and found dead bugs in corners. Paint was chipping all around.

I was upset. There was no hot tub as advertised, the pool was tiny and cold and gross. The ice machine was broken so we had to go upstairs to get any and I have MS. That sucked. They ALSO double charged me and said they refunded it but I haven't gotten it back even tho my deposit came right back. It wasn't what I wanted it expected.

The Hotel has low income visitors in the parking lot and hotel. The staff allows attack dogs barking all the time at guests to stay. Pool was very good. Gym small, breakfast was limited to bread. 10 minutes drive from Downtown. Low income part of Grand Rapids.

Bathtubs were dirty in both rooms they switched me too, staff double charged me, couples arguing, water damage, looked like a trap house

When we arrived, I had already checked in online - I was told I needed to give my CC again, so I did. Never asked if it was something special (there for a birthday) wasn't asked if we wanted to upgrade the room - every time I left the person at the desk was on their phone - one time I walked up to the desk I even had to say excuse me because the desk person (a gentleman) was so engrossed in his phone he didn't even notice I was there - the pool had to have a separate key card, they didn't provide towels at the pool, you had to bring your own, the phone in my room was broken so I couldn't call room service even if I wanted to. The Breakfast was on time, and they left it up for a few minutes past 9, which was nice for those who were on their way out, they could grab something. I had interacted with the cleaning staff on my floor, and they were very, very nice to give me fresh towels (I had the do-not-disturb sign on my door, but they were cleaning, and I asked quickly; they were very, very friendly).

Worst hotel I have ever stayed at. Worst staff. Worst cleanliness. Disgusting doesn’t describe my experience here. Hated every minute. Staff was so rude he should be fired and banned from working hospitality

I don’t usually write reviews, but this place was so bad I feel like I need to warn others. From the moment I walked in, I knew I’d made a mistake. The hotel is filthy—hallways smell like mildew, carpets are stained, and the overall atmosphere feels neglected. It’s honestly one of the worst hotel experiences I’ve ever had. I didn’t feel comfortable or safe staying here, and I couldn’t get out fast enough. Save yourself the headache—pay a little more and stay somewhere clean, safe, and livable.

This place was so unsafe. So many things in my hotel room were broken. The door to my hotel room did not even reach the floor. Do NOT stay here.

Liked the pool area, however would have been nice if they used it for more entertainment purposes. They had video games but weren't working and the pool table was ripped. Our bed wasn't made when we came into our room and the walls needed redone as the paint was peeling and looked rundown. The staff was anazing

Good place. Only issue is the panhandlers that comes through the parking lot

The entire hotel is an older building that has been renovated into two different hotels that are somehow combined. It’s like they tore down outer walls on both buildings and added hallways between them. The signage pointing to the rooms is very confusing since both buildings’ signs are still on the walls. We’re on the second floor and the sign doesn’t have our room number. You can only find our room after passing a hallway to the other hotel. The tub has black stuff in it, the bed has some kind of stain on the sheets. The toilet seat is broken. The furniture is in terrible shape. I’m afraid to look in the mini fridge.

We checked out immediately. Room was filthy, hallways are dark and dirty. Felt very unsafe inside and out. Wouldn’t even allow my dog to stay here. Young girl at the desk was nice and had no issue refunding our stay.

Expedia showed this property as what looked like a nice new hotel. This hotel was a remodeled days inn and was remodeled very poorly. Expedia charged $150 a night for this hotel and in person was about $60. This hotel is in a sketchy part of town and I would not recommend to anyone.

Terrible neighborhood nasty bathroom shower leaking water continuously. Room smelled horrible. Cold water in bathroom sink I could pee faster than that came out. Just awful stay with no cancellation policy. Like a place in a third world country Three police cars at one time taking someone to jail. NEVER AGAIN

Absolutely disgusting. Cockroaches (fresh;y hatched) in the lobby, the floor in the room was sticky and we had to keep our shoes on the entire time. The shower was covered in mold. This place should be condemned and the people running it should be fined. I’m honestly appalled that they haven’t been shut down yet.